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Memos, E-mail, and Letters Copyright 2006 South-Western/Thomson Learning.

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Presentation on theme: "Memos, E-mail, and Letters Copyright 2006 South-Western/Thomson Learning."— Presentation transcript:

1 Memos, , and Letters Copyright 2006 South-Western/Thomson Learning

2 Screen 2 Memos Written (printed) messages used by people within an organization Begin with heading lines  To followed by the recipient’s name  From followed by the writer’s name  Date followed by the current date  Subject followed by the topic of the message The body (paragraphs) follows the headings Click the mouse or tap the RIGHT ARROW key to continue.

3 Screen 3 Memo Format Default or 1" side margins Heading words in ALL CAPS Align at 1" tab setting 2" top margin At least 1" bottom margin Click the mouse or tap the RIGHT ARROW key to continue.

4 Screen 4 Message delivered electronically using special software and a network Includes message body and heading lines  address of recipient  address of sender  Date message is sent  Subject of message May also include a copy or blind copy line Click the mouse or tap the RIGHT ARROW key to continue.

5 Screen 5 Message Guidelines Be courteous to others Keep messages short and to the point Place important points in the first few lines Do not include private information Do not use all caps Use correct grammar, punctuation, and capitalization Proofread before sending the message Click the mouse or tap the RIGHT ARROW key to continue.

6 Screen 6 Sample Screen Title bar Menu bar Toolbar Heading lines Formatting bar Message body Click the mouse or tap the RIGHT ARROW key to continue.

7 Screen 7 Personal-Business Letter Formal document used to deal with personal matters Examples  Request information for a trip  Congratulate a friend on winning an award Often arranged in block style Click the mouse or tap the RIGHT ARROW key to continue.

8 Screen 8 Personal-Business Letter Format Salutation Return address and Date 2" top margin or center vertically At least 1" bottom margin Letter address Default or 1" side margins Body Complimentary close Writer’s name Reference initials and Enclosure note Block Letter Style Click the mouse or tap the RIGHT ARROW key to continue.

9 Screen 9 Business Letter Formal document sent from a person in a business Similar to a personal-business letter but with no return address Printed on letterhead paper that shows the business name and address Click the mouse or tap the RIGHT ARROW key to continue.

10 Screen 10 Business Letter Format Salutation Letterhead Letter address Body Complimentary close Writer’s name Reference initials and Enclosure note Date At least 1" bottom margin Default or 1" side margins 2" top margin or center vertically Block Letter Style Click the mouse or tap the RIGHT ARROW key to continue.

11 Screen 11 Review 1.A formal document sent from a person in a business is a a.Memo b.Personal-business letter c.Business letter Click the mouse or tap the RIGHT ARROW key to continue. Read the question and decide which answer you think is correct. Click the mouse to see the correct answer.

12 Screen 12 Review 1.A formal document sent from a person in a business is a Business letter Click the mouse or tap the RIGHT ARROW key to continue.

13 Screen 13 Review 2.In block letter style a.All lines begin at the left margin b.To, From, Date, and Subject heading lines are used c.Paragraphs are indented Click the mouse or tap the RIGHT ARROW key to continue. Read the question and decide which answer you think is correct. Click the mouse to see the correct answer.

14 Screen 14 Review 2.In block letter style All lines begin at the left margin Click the mouse or tap the RIGHT ARROW key to continue.

15 Screen 15 Review 3.An informal message sent in printed form to other people in an organization is a.An message b.A memo c.A business letter Click the mouse or tap the RIGHT ARROW key to continue. Read the question and decide which answer you think is correct. Click the mouse to see the correct answer.

16 Screen 16 Review 3.An informal message sent in printed form to other people in an organization is A memo Click the mouse or tap the RIGHT ARROW key to continue.

17 Screen 17 Review 4.When writing messages a.Use all capital letters for ease of keying b.It is usually safe to include private information c.Keep the message short and to the point Click the mouse or tap the RIGHT ARROW key to continue. Read the question and decide which answer you think is correct. Click the mouse to see the correct answer.

18 Screen 18 Review 4.When writing messages Keep the message short and to the point Click the mouse or tap the RIGHT ARROW key to continue.

19 Screen 19 Review 5.A memo should have a.A 2" top margin b.Default or 1" side margins c.At least a 1" bottom margin d.All of the above Read the question and decide which answer you think is correct. Click the mouse to see the correct answer. Click the mouse or tap the RIGHT ARROW key to continue.

20 Screen 20 Review 5.A memo should have All of the above Click the mouse or tap the RIGHT ARROW key to continue.


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