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1 What are three steps involved in planning for safety?
1 Writing effective safety information, designing effective safety information, and placing it in an appropriate location Home
2 What are three of the four signal words commonly used to indicate the seriousness of comments?
2 The four signal words are danger, warning, caution, and note.
3 The introduction to a set of instructions should answer six questions, one of which is "Why should the reader carry out this task?" According to Chapter 19, what is one other question?
3 Who should carry out the task? When should the reader carry out this task? What safety measures or other concerns should the reader understand? What items will the reader need? How long will the task take?
4 Chapter 19 offers six guidelines for writing step-by-step instructions. One is to number the instructions. What are two of the other five guidelines?
4 Present the right amount of information in each step. Use the imperative mood. Don’t confuse steps and feedback statements. Include graphics. Do not omit articles (a, an, the) to save space.
5 Name two ways of concluding a set of instructions.
5 Four common ways are stating the reader has completed the task, describing what the reader should do next, with maintenance tips, and with a troubleshooter’s guide
6 On what basis would you decide whether to use a cover on a manual or use just a title page?
6 Consider the manual’s size and intended use.
7 According to Chapter 19, the introduction to a manual should answer five questions, including "Who should use this manual?" What is one of the other four questions?
7 What product, procedure, or system does the manual describe? What is the manual’s purpose? What are the manual’s major components? How should the manual be used?
8 The introduction, cover, title page, and table of contents are referred to as the __________ of a manual.
8 Answer: front matter
9 What are the two approaches to revising a manual
9 Answer: Update an existing manual or write a new one.