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Aaron Jones Whole of Hospital Program Lead Royal Prince Alfred Hospital December 2013 Picking the priorities.

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Presentation on theme: "Aaron Jones Whole of Hospital Program Lead Royal Prince Alfred Hospital December 2013 Picking the priorities."— Presentation transcript:

1 Aaron Jones Whole of Hospital Program Lead Royal Prince Alfred Hospital December 2013 Picking the priorities

2 NEAT performance

3 RPA NEAT Clinical Redesign Project Undertaken in 2012 Massive diagnostic phase: –Patient stories –Staff interviews –Focus groups –Process mapping exercises –Data analysis

4 RPA NEAT Clinical Redesign Project 13 solutions working parties convened in priorities identified for 2013 based on the further diagnostic work and a re-focus: –Patient Journey Boards –Ward Pull trial –ED Team Based Care –Fast Track reconfiguration –Expand and review EMU – increase utilisation –NEAT Navigators in the ED –ED Admission Policy

5 RPA ED Timeline from Diagnostics Hours

6 Setting our 2014 Priorities Consolidate on successes/priorities from Remainder of priorities are all “back of house” solutions Report developed with 5 key recommendations Executive support gained January 2014 – commence key stakeholder engagement and implementation Breakdown 5 solutions into staged, workable projects

7 Lessons Learnt Set clear milestones and aim to meet them Undertake a thorough diagnostic Do not rush implementation Meet with key stakeholders regularly (at least weekly) Concentrate on the long term – don’t be distracted by current performance External support and designated project leader essential

8 Acknowledgements RPA Emergency Dept Staff RPA Executive Team RPA WoHP Strategic Committee RPA Patient Flow Unit RPA Discharge Liaison Service RPA Clinicians Ministry of Health WoHP team

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