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© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 1 Voice of the Engineer with Tango Networks
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 2 Agenda What We Do Tango Mobile Unified Communications Tango Applications for Businesses Tango Networks Components Cisco Portfolio Enhancement Cisco Value Prop Enterprise Mobile Management with Policy Use Cases SKUs/PIDs
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 3 Introduction to Tango Networks Mobile Carriers What do we do? Provide Enterprise IT Administrators control over Mobile Devices without requiring a mobile client Works with any mobile device, no dependence on hardware or OS Supports Corporate Liable and Individual Liable (BYOD) plans Mobile Network Enforced corporate policies ensure compliance without changes to End User Behavior For Service Providers – Multi-tenanted and highly scalable, Tango’s mobile business applications for the Cloud help Mobile Service Providers connect with their business customers and wireline service provider partners For Businesses – Designed to be IT friendly and deployed on-premises or in private clouds, Tango’s mobile business applications for enterprises and small businesses give IT departments what they need to build ‘mobile first’ companies
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 4 Mobile Unified Communications Business Features for Mobiles –Business/Personal Identity Management (SingleNumberReach), Abbreviated Dialing, Accounting Records –Call Screening, Simultaneous/Sequential Ring, Forward, Ad-hoc Conferencing –Active Call Transfer, Active Call Move Integration to multiple UC Platforms (BE6K/7K, CUPS, UNITY, ISR, HCS, … ) –PBX Features (boss/admin, park/pickup, hunt groups, voic , etc.) –UC Features (Presence, IM Integration with Jabber*) (*Planned) Value for Enterprise Provides 100% IT control of mobile phones Reduces Risk associated with Corporate Liable and COPE plans Separate Business from Personal communications for BYOD Cost savings Desktop replacement and/or PBX replacement Route Intl Calls via Enterprise/Wireline network Redirect 411 calls to ‘free’ services Productivity Enhancements Work Anywhere, Anytime Increase in Call Completion Single Voic Enforceable Mobile Policy managed by IT Mobile Voice for Business
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 5 Mobile Business Applications for Businesses IT Friendly Applications for On-Premises or Private Cloud Deployments Enterprise Accelerator Enables all of Tango’s Mobile Business Applications Supports end users across one or multiple Mobile Service Providers Software only solution that supports several CUCM hardware architectures and virtualization Interfaces with existing CUCM infrastructure (no forklift upgrades required)
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 6 Mobile Network Mobilizer Customer Premises Equipment “Enablement” Offerings Service Offerings Integrated to Premises PBX/UC/Recording Platforms Mobile UC Call/Message Recording Business Continuity Deployment Options HLR ISC CAP Camel Ph II MAP SMPP SMSC MSC CSCF Small Cell GW On Premises PBX/UC and Recording Platforms
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 7 Solution Components Flexible Deployment Models Multi-Tenant for Public Clouds Customer Premises or Private Cloud Cloud Accelerator Enterprise Accelerator Network Mobilizer Allows Mobile Service Providers to Securely Open their Networks to External Control Supports 2G/3G/4G Networks Accelerator Connects to Mobilizers across one or more Mobile Service Providers Allows Enterprise IT Administrators and End Users to Control Mobile Voice and Messaging Flexible Rules Engine and PBX/UC/Recording Integrations Allow Enterprises to create Custom Business Solutions
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 8 Integration with Cisco Products Tango software certified with: –BE6k/7k as Virtual Machine –Meets Co-residency Policy –Cisco ISR Routers –UCS Servers –Linux based Integrates with CUCM and HCS Portfolios Integrates with CUPS (Presence) and UNITY (Voic ) Complements Jabber Mobile Client Cisco Solutions-Plus Partner Pull through for additional Cisco products Tango’s Solutions Integrate into Cisco Hardware/Software BE6K/7K - VM UCS ISR + SRE-V Cloud & Enterprise Accelerator Network Mobilizer
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 Service providers can extend their UC features to any clientless mobile devices (2G/3G Wireless Networks) Enhance Cisco Jabber offer to include clientless mobile devices Flexible enforceable routing policy per enterprise Manages both personal and business persona on single BYOD device Mobile call accounting to facilitate on-net billing
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Improve stickiness with enterprise by offering additional collaboration/mobility integration values to enterprise Enable enterprise call features on any mobile devices Optionally monetize additional value enablement by on-net/off- net accounting to mobile users Enable enterprise call features with mobile workforce for both corporate liable and BYOD mobile devices Enable enterprise to deploy no desktop workforce (if desirable) Utilize enterprise resources to reduce roaming/long distance charges More productive while mobile. On-net / off-net accounting Employee Satisfaction
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 11 Enterprise Mobile Management with Policy Tango Networks provides a powerful network based rules engine Enables the Enterprise and End Users to control mobile voice, video* and messaging* via an easy to use web-based portal Admin or self service Set and enforce usage polices for employee mobiles – just like desk phones Rules originating call Screening rules terminating calls (* Planned)
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 12 Tango Value: Identity Management CapabilityWithout TangoWith Tango Identity ManagementCaller ID is personal mobile number and location (area code) is not protected Caller ID is corporate number and location (area code) is protected Situation: Gary is out of the office and needs to call a customer
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 13 Tango Value: Centralized Voic CapabilityWithout TangoWith Tango Message Waiting NotificationLinda does not see notification until she returns to her office Mobile phone shows message waiting and Linda may check voic immediately Voic RetrievalLinda has to dial enterprise VM retrieval number and key in her mailbox ID Linda hits the ‘1’ key or VM icon on her phone and is automatically logged into Situation: Linda is in a meeting when an important client calls her desk phone and leaves an urgent voice mail message Integrates with UNITY
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 14 Tango Value: Business Features CapabilityWithout TangoWith Tango Call TransferPam must ask the caller to call another extension Pam can transfer the call directly to her co-worker via either blind or consultative transfer Situation: Pam receives a call from Sara regarding an important customer issue that needs to be handled by co-worker
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 15 Tango Value: Mobility CapabilityWithout TangoWith Tango Call MoveJoe has to disconnect and then dial back into the conference creating a distraction Joe moves the active call from his desk phone to his mobile. Other conference participants are unaware of the change in devices. Situation: Joe is on an important conference call but must leave his office to get to an off-site appointment.
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 16 Tango Value: Enhanced Availability - Presence CapabilityWithout TangoWith Tango Presence InformationRon would waste time calling Julie when she was busy on her mobile Ron gets a more complete presence status, one that includes mobile status for any mobile device Situation: Ron has an urgent customer issue and needs to talk to Julie or Sara. Ron checks Julie’s and Sara’s presence status to determine who to call. Integrates with CUPS
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 17 Tango Value: Mobile Call Recording CapabilityWithout TangoWith Tango Outbound Mobile Voice Recording Bob must leave the trading floor to place trades via a wired phone Bob places a trade on his mobile. Corporate Regulatory Officer knows the call will be recorded due to network controls (i.e. enforceable solution). Inbound Mobile Voice RecordingBob may receive a call on his mobile but is unable to conduct regulated business. All calls, inbound and outbound are captured and recorded SMS RecordingSMS’s cannot be tracked/recorded Inbound/Outbound texts can be tracked/recorded* Situation: Bob needs to place a trade from the floor *(POI item)
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 18 Dodd-Frank law requires Financial Services companies to reconstruct trades across all written and oral communications Mobile calls fall under those requirements Combination of Analytics & Call Recording Other countries have, or are developing, similar regulatory requirements Features o Tango’s Mobile Policy Engine ensures calls are routed to the Mobile Call Recording (MCR) platform o Enterprise Compliance Office or IT Control Call Recording Policy o Tango’s solution can’t be “disabled” by the end-user when using a BlackBerry device - Unique to BlackBerry o Integrates with existing or new Call Recording platforms Tango Networks ensures compliance to regulatory requirements, business policies, and risk mitigation strategies Compelling Event Mobile Call Recording - BlackBerry
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 19 Tango Value: Cost Control CapabilityWithout TangoWith Tango Risk Reduction, Cost Control Larry may decide to make personal calls to international destinations using his corporate mobile The corporate admin sets a policy that allows corporate mobiles to only be used within the airport to call other corporate mobiles/desk phones. Situation: Larry the luggage handler needs to communicate with the gate agent
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 20 Tango Value: Mobile Call Accounting CapabilityWithout TangoWith Tango Call AccountingJim must keep a manual record of time spent on his mobile or parse his mobile statement at the end of the month. Jim can use the same accounting solution tied into his PBX to also report on mobile calls or create reports directly from Tango enterprise accounting records. Jim is no longer tied to his office desk phone. Situation: Jim needs to bill his clients for time spent consulting on the phone.
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 21 Tango Value: Business Continuity CapabilityWithout TangoWith Tango Inbound Call CompletionCalls to Joe’s Enterprise Number (DID) would receive Fast Busy Incoming calls to Joe’s Enterprise Number (DID) are auto re-routed to Joe’s Mobile Device. Outbound Identity Management Joe’s personal Mobile Number is displayed when making a Business call from his mobile Joe’s Enterprise Number (DID) is displayed when making a Business call from his mobile Situation: Hurricane Isaac floods the wiring closet at Joe’s corporate site. Joe needs to make/receive calls to/from co- workers and customers.
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 22 Tango Networks SKU/PID SP-TNEA-U-LIC - Tango Networks Enterprise Accelerator User License PID Accelerator software for Cisco platform Mobile UC License – Perpetual Year 1 of Maintenance Includes Cisco GPL $107 per subscriber Applicable discounts per customer, partner, etc Price
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 23 Backup
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 24 Tango Networks/Cisco SKU/PIDs
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Located in Service Provider Wireless Network Intercept mobile originating/terminating calls Co-ordinate with Cloud/Enterprise Accelerator to route the mobile call to appropriate Cisco UCM Terminate ISC trunk within SP network for CPE deployment Tenant independent Service Provider Network SS7 SIGTRAN Service Provider Network Signaling CAMEL A7, CAMEL C7 IMS IS-41
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 Located in Enterprise Network Communicate with Network Mobilizer to facilitate call routing Interface with CUBE-SP as SBC into HCS Register mobile with Cisco UCM as 3 rd party SIP phone Anchor media to support DTMF triggers (if required) Enterprise Management Flexible enforceable routing policy Utilize corporate network least cost routing to reduce roaming charges Corporate Billing / Onnet billing Call Accounting Business Continuity Separate business / personal routing policy to facilitate BYOD Collaboration features for mobile Single Number Reach (Desk and Mobile) Enterprise ID Management Presence (Integrates with CUPS) Active Call Transfer Active Call Move Centralized Voic / Message Wait Indicator (MWI) (Integrates with UNITY)
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 MPLS Customer 1 Centralized IMS Core SCC AS CD AS TAS Presence/ IM I/P-CSCF MGCF IMS UE (VoLTE) LTE PGW P-CSCF HSS CCF GSM/ CDMA (2/3G Mobile (clientless) MSC CUBE-ENT PCRF Network Mobilizer HLR Mobile VPN*** ISC CAMEL/WIN SIP Trunk FMC Deployment Options: 1.SIP Trunk with SP Mobile VPN requires SP customized mobile VPN like deployment. 2.IMS with ISC trunk into Cisco UCM (AS) 3.IMS with ISC trunk terminate on Network Mobilizer 4.*** NEW*** 2G/3G integration with Tango Networks Network Mobilizer/Enterprise Accelerator Enterprise Accelerator S-CSCF SIP Trunk Network Mobilizer
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 MPLS Customer 1 HCS Centralized IMS Core SCC AS CD AS S-CSCF TAS Presence/ IM I/P-CSCF MGCF IMS UE (VoLTE) LTE PGW P-CSCF HSS CCF GSM/ CDMA (2/3G Mobile (clientless) MSC CUBE-SP PCRF Network Mobilizer HLR Mobile VPN*** ISC CAMEL/WIN SIP Trunk FMC Deployment Options: 1.SIP Trunk with SP Mobile VPN requires SP customized mobile VPN like deployment. 2.IMS with ISC trunk connect via CUBE-SP 3.*** NEW*** 2G/3G integration with Tango Networks Network Mobilizer/Cloud Accelerator UCM Cloud Accelerator
© 2014 Tango Networks, Inc. Confidential. Not for Redistribution. 29 Thank You!
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