2 Agenda What We Do Tango Mobile Unified Communications Tango Applications for BusinessesTango Networks ComponentsCisco Portfolio EnhancementCisco Value PropEnterprise Mobile Management with PolicyUse CasesSKUs/PIDs
3 Introduction to Tango Networks What do we do?Provide Enterprise IT Administrators control over Mobile Devices without requiring a mobile clientWorks with any mobile device, no dependence on hardware or OSSupports Corporate Liable and Individual Liable (BYOD) plansMobile Network Enforced corporate policies ensure compliance without changes to End User BehaviorMobile CarriersFor Service Providers – Multi-tenanted and highly scalable, Tango’s mobile business applications for the Cloud help Mobile Service Providers connect with their business customers and wireline service provider partnersFor Businesses – Designed to be IT friendly and deployed on-premises or in private clouds, Tango’s mobile business applications for enterprises and small businesses give IT departments what they need to build ‘mobile first’ companies
4 Mobile Unified Communications Mobile Voice for BusinessBusiness Features for MobilesBusiness/Personal Identity Management (SingleNumberReach), Abbreviated Dialing, Accounting RecordsCall Screening, Simultaneous/Sequential Ring, Forward, Ad-hoc ConferencingActive Call Transfer, Active Call MoveIntegration to multiple UC Platforms (BE6K/7K, CUPS, UNITY, ISR, HCS, …)PBX Features (boss/admin, park/pickup, hunt groups, voic , etc.)UC Features (Presence, IM Integration with Jabber*)Value for EnterpriseProvides 100% IT control of mobile phonesReduces Risk associated with Corporate Liable and COPE plansSeparate Business from Personal communications for BYODCost savingsDesktop replacement and/or PBX replacementRoute Intl Calls via Enterprise/Wireline networkRedirect 411 calls to ‘free’ servicesProductivity EnhancementsWork Anywhere, AnytimeIncrease in Call CompletionSingle VoicEnforceable Mobile Policy managed by IT(*Planned)4
5 Mobile Business Applications for Businesses IT Friendly Applications for On-Premises or Private Cloud DeploymentsEnterpriseAcceleratorEnables all of Tango’s Mobile Business ApplicationsSupports end users across one or multiple Mobile Service ProvidersSoftware only solution that supports several CUCM hardware architectures and virtualizationInterfaces with existing CUCM infrastructure (no forklift upgrades required)
7 Solution Components Network Mobilizer Accelerator Allows Mobile Service Providers to Securely Open their Networks to External ControlSupports 2G/3G/4G NetworksAcceleratorConnects to Mobilizers across one or more Mobile Service ProvidersAllows Enterprise IT Administrators and End Users to Control Mobile Voice and MessagingFlexible Rules Engine and PBX/UC/Recording Integrations Allow Enterprises to create Custom Business SolutionsFlexible Deployment ModelsCloud AcceleratorEnterprise AcceleratorMulti-Tenant for Public CloudsCustomer Premises or Private Cloud
8 Integration with Cisco Products Tango’s Solutions Integrate into Cisco Hardware/SoftwareTango software certified with:BE6k/7k as Virtual MachineMeets Co-residency PolicyCisco ISR RoutersUCS ServersLinux basedIntegrates with CUCM and HCS PortfoliosIntegrates with CUPS (Presence) and UNITY (Voic )Complements Jabber Mobile ClientCisco Solutions-Plus PartnerPull through for additional Cisco productsUCSCloud & Enterprise AcceleratorBE6K/7K - VMNetwork MobilizerISR + SRE-V
9 Fixed Mobile Convergence – Tango Cisco Collaboration on Any Client/Clientless Device Service providers can extend their UC features to any clientless mobile devices (2G/3G Wireless Networks)Enhance Cisco Jabber offer to include clientless mobile devicesFlexible enforceable routing policy per enterpriseManages both personal and business persona on single BYOD deviceMobile call accounting to facilitate on-net billing
10 Fixed Mobile Convergence Value Proposition Improve stickiness with enterprise by offering additional collaboration/mobility integration values to enterpriseEnable enterprise call features on any mobile devicesOptionally monetize additional value enablement by on-net/off- net accounting to mobile usersEnable enterprise call features with mobile workforce for both corporate liable and BYOD mobile devicesEnable enterprise to deploy no desktop workforce (if desirable)Utilize enterprise resources to reduce roaming/long distance chargesMore productive while mobile.On-net / off-net accountingEmployee Satisfaction
11 Enterprise Mobile Management with Policy Tango Networks provides a powerful network based rules engineEnables the Enterprise and End Users to control mobile voice, video* and messaging* via an easy to use web-based portalAdmin or self serviceSet and enforce usage polices for employee mobiles – just like desk phonesRules originating callScreening rules terminating calls(* Planned)
12 Tango Value: Identity Management Situation: Gary is out of the office and needs to call a customerCapabilityWithout TangoWith TangoIdentity ManagementCaller ID is personal mobile number and location (area code) is not protectedCaller ID is corporate number and location (area code) is protectedTalk about Policy control.Personal vs Business. Policy rules take care of this automatically with no input from user2007 Tango Networks, Inc. Confidential. Not for Redistribution.
13 Tango Value: Centralized Voicemail Situation: Linda is in a meeting when an important client calls her desk phone and leaves an urgent voice mail messageIntegrates with UNITYCapabilityWithout TangoWith TangoMessage Waiting NotificationLinda does not see notification until she returns to her officeMobile phone shows message waiting and Linda may check voic immediatelyVoic RetrievalLinda has to dial enterprise VM retrieval number and key in her mailbox IDLinda hits the ‘1’ key or VM icon on her phone and is automatically logged intoMessage Waiting IndicatorCurrently set up for Pam to call Linda’s extension from her Nortel desktop. Pam dials and leaves Linda a message to call her. MWI light goes on both desk and cell.Using Linda’s cell phone hit “call voic ” button, once into vmail hit 1 for new message, 7 to erase. Note that both lights go off when message is checked/deleted.2007 Tango Networks, Inc. Confidential. Not for Redistribution.
14 Tango Value: Business Features Situation: Pam receives a call from Sara regarding an important customer issue that needs to be handled by co-workerCapabilityWithout TangoWith TangoCall TransferPam must ask the caller to call another extensionPam can transfer the call directly to her co-worker via either blind or consultative transferAbbreviated DialingCall Forward, Call Forward All, Call Forward No Answer, …Call Waiting and RetrieveRedirect/Simultaneous Ring/Sequential RingPresenceCall Move2007 Tango Networks, Inc. Confidential. Not for Redistribution.
15 Tango Value: MobilitySituation: Joe is on an important conference call but must leave his office to get to an off-site appointment.CapabilityWithout TangoWith TangoCall MoveJoe has to disconnect and then dial back into the conference creating a distractionJoe moves the active call from his desk phone to his mobile. Other conference participants are unaware of the change in devices.2007 Tango Networks, Inc. Confidential. Not for Redistribution.
16 Tango Value: Enhanced Availability - Presence Situation: Ron has an urgent customer issue and needs to talk to Julie or Sara. Ron checks Julie’s and Sara’s presence status to determine who to call.Integrates with CUPSCapabilityWithout TangoWith TangoPresence InformationRon would waste time calling Julie when she was busy on her mobileRon gets a more complete presence status, one that includes mobile status for any mobile device
17 Tango Value: Mobile Call Recording Situation: Bob needs to place a trade from the floorCapabilityWithout TangoWith TangoOutbound Mobile Voice RecordingBob must leave the trading floor to place trades via a wired phoneBob places a trade on his mobile. Corporate Regulatory Officer knows the call will be recorded due to network controls (i.e. enforceable solution).Inbound Mobile Voice RecordingBob may receive a call on his mobile but is unable to conduct regulated business.All calls, inbound and outbound are captured and recordedSMS RecordingSMS’s cannot be tracked/recordedInbound/Outbound texts can be tracked/recorded**(POI item)
18 Mobile Call Recording - BlackBerry Compelling EventFeaturesTango’s Mobile Policy Engine ensures calls are routed to the Mobile Call Recording (MCR) platformEnterprise Compliance Office or IT Control Call Recording PolicyTango’s solution can’t be “disabled” by the end-user when using a BlackBerry device - Unique to BlackBerryIntegrates with existing or new Call Recording platformsDodd-Frank law requires Financial Services companies to reconstruct trades across all written and oral communicationsMobile calls fall under those requirementsCombination of Analytics & Call RecordingOther countries have, or are developing, similar regulatory requirementsTango Networks ensures compliance to regulatory requirements, business policies, and risk mitigation strategies
19 Tango Value: Cost Control Situation: Larry the luggage handler needs to communicate with the gate agentCapabilityWithout TangoWith TangoRisk Reduction,Cost ControlLarry may decide to make personal calls to international destinations using his corporate mobileThe corporate admin sets a policy that allows corporate mobiles to only be used within the airport to call other corporate mobiles/desk phones.
20 Tango Value: Mobile Call Accounting Situation: Jim needs to bill his clients for time spent consulting on the phone.CapabilityWithout TangoWith TangoCall AccountingJim must keep a manual record of time spent on his mobile or parse his mobile statement at the end of the month.Jim can use the same accounting solution tied into his PBX to also report on mobile calls or create reports directly from Tango enterprise accounting records. Jim is no longer tied to his office desk phone.
21 Tango Value: Business Continuity Situation: Hurricane Isaac floods the wiring closet at Joe’s corporate site. Joe needs to make/receive calls to/from co-workers and customers.CapabilityWithout TangoWith TangoInbound Call CompletionCalls to Joe’s Enterprise Number (DID) would receive Fast BusyIncoming calls to Joe’s Enterprise Number (DID) are auto re-routed to Joe’s Mobile Device.Outbound Identity ManagementJoe’s personal Mobile Number is displayed when making a Business call from his mobileJoe’s Enterprise Number (DID) is displayed when making a Business call from his mobile
22 Tango Networks SKU/PID SP-TNEA-U-LIC - Tango Networks Enterprise Accelerator User LicensePIDAccelerator software for Cisco platformMobile UC License – PerpetualYear 1 of MaintenanceIncludesCisco GPL $107 per subscriberApplicable discounts per customer, partner, etcPrice
25 Network Mobilizer Located in Service Provider Wireless Network Intercept mobile originating/terminating callsCo-ordinate with Cloud/Enterprise Accelerator to route the mobile call to appropriate Cisco UCMTerminate ISC trunk within SP network for CPE deploymentTenant independentService Provider NetworkSS7SIGTRANService Provider Network SignalingCAMEL A7, CAMEL C7IMSIS-41
26 Cloud/Enterprise Accelerator Located in Enterprise NetworkCommunicate with Network Mobilizer to facilitate call routingInterface with CUBE-SP as SBC into HCSRegister mobile with Cisco UCM as 3rd party SIP phoneAnchor media to support DTMF triggers (if required)Enterprise ManagementFlexible enforceable routing policyUtilize corporate network least cost routing to reduce roaming chargesCorporate Billing / Onnet billingCall AccountingBusiness ContinuitySeparate business / personal routing policy to facilitate BYODCollaboration features for mobileSingle Number Reach (Desk and Mobile)Enterprise ID ManagementPresence (Integrates with CUPS)Active Call TransferActive Call MoveCentralized Voic / Message Wait Indicator (MWI) (Integrates with UNITY)
27 Cisco FMC for CPE Deployment CentralizedIMS CoreLTEPGWHSSCCFIMS UE(VoLTE)PCRFSCC ASCD ASTASPresence/IMMobileVPN***P-CSCFS-CSCFISCI/P-CSCFSIPTrunkMGCFNetwork MobilizerSIPTrunkMPLSNetwork MobilizerHLRCAMEL/WINMSCCustomer 1Enterprise AcceleratorGSM/CDMACUBE-ENTFMC Deployment Options:SIP Trunk with SP Mobile VPN requires SP customized mobile VPN like deployment.IMS with ISC trunk into Cisco UCM (AS)IMS with ISC trunk terminate on Network Mobilizer*** NEW*** 2G/3G integration with Tango Networks Network Mobilizer/Enterprise Accelerator(2/3G Mobile(clientless)
28 Cisco HCS FMC Deployment CentralizedIMS CoreLTEMobileVPN***PGWHSSUCMCCFCUBE-SPSIPTrunkIMS UE(VoLTE)PCRFHCSSCC ASCD ASTASPresence/IMESX ServerESX ServerESX ServerCloud AcceleratorP-CSCFISCS-CSCFI/P-CSCFMGCFMPLSNetwork MobilizerHLRCAMEL/WINMSCCustomer 1FMC Deployment Options:SIP Trunk with SP Mobile VPN requires SP customized mobile VPN like deployment.IMS with ISC trunk connect via CUBE-SP*** NEW*** 2G/3G integration with Tango Networks Network Mobilizer/Cloud AcceleratorGSM/CDMA(2/3G Mobile(clientless)