Presentation on theme: "Using Appreciative Inquiry in Parish Pastoral Planning to Discover More Abundant Life, Strength and Hope Presented by: Rick Krivanka Diocese of Scranton."— Presentation transcript:
1 Using Appreciative Inquiry in Parish Pastoral Planning to Discover More Abundant Life, Strength and HopePresented by: Rick Krivanka Diocese of Scranton February 2013
2 Three Pillars of a New Movement Appreciative InquiryStrengths FocusPositive Psychology
3 A Starting Context An essential role of leadership: Creating the culture of our communities in our conversations
4 What kind of culture?A culture of life and hope “I came that they might have life and have it more abundantly.”- that sees and reverences the sacredness of life in everyday life and ministry! (people’s gifts, energy, initiative, creativity)that builds hope! Be mindful of my presence: How do I leave people in my wake?
5 Pastoral Leadershipis a relationship - Mission of Jesus is essentially relationalis a resonant relationship - being in tune and in touch with others “the good shepherd…”moves, inspires and mobilizes people to: a more abundant life - join together in common mission - cooperative anticipation of a shared future
6 Conversation & Hope“To advocate human conversation as the means to restore hope to the future is as simple as I can get. But I have seen there is no more powerful way to initiate significant change than to convene a conversation…It is always like this. Real change begins with the simple act of people talking about what they care about… There is no power greater than a community discovering what it cares about. Ask what’s possible, not what’s wrong. Keep asking.”--Margaret Wheatley, Leadership and the New Science
7 Leadership, Conversation, Hope Hope is dependent upon the quality of our conversations.Conversations build relationships. Relationships build hope.The key to our future is in tending to our conversations.Hope springs from the appreciation of life and goodness among us. There is more is going on around us than first meets the eye.Discouragement comes more from the words we exchange than from the realities that confront us.When we have right relationships, we sense that no matter what the future holds, we will be together. And hope abounds.- Bishop John Hopkins, East Ohio United Methodist Church
8 Comparison “Problem Solving” “Appreciative Inquiry” (medical diagnosis approach)“Appreciative Inquiry”(life-centered approach)Identify the Problem(“symptoms”)Determine the Cause(“diagnosis”)Propose a Solution(“prescription”)Implement It(“treatment”)Identify What Gives Life> Discover the best of “what is”Imagine Ways to Enhance Life> Dream “what could be”Co-construct the Ideal> Design “what should be”Empower Innovation> Do – create “what will be”
9 What is Appreciative Inquiry? 1. A collaborative and rigorous search to identify and understand the individual’s/group’s/organization’s (parishes) strengths, in order to… 2. Imagine our highest hopes and greatest possibilities, to stimulate… 3. Co-construction of the ideal future, and… 4. Launch self-directed change and innovation Dr. Ron Fry, Case Western Reserve University
10 History Appreciative Inquiry David Cooperrider, Ph. D. Case Western Reserve University, 1986Doctoral Dissertation:Appreciative Inquiry: Toward a Methodology for Understanding and Enhancing Organizational InnovationUsed internationally in all kinds of organizational and cultural settings - local, global, religious, corporate, government, NGO’s, inter-generational…Appreciative Inquiry-
11 Spirituality Appreciative Inquiry Scripture “I came that they might have lifeand have it more abundantly.”Appreciative InquiryJohn 10:10
12 Spirituality Appreciative Inquiry Scripture – St. Paul “Finally, brothers and sisters,whatever is true, whatever is honorable,whatever is just, whatever is pure,whatever is lovely, whatever is gracious,if there is any excellence andif there is anything worthy of praise,think about these things.Keep on doing what you have learned and received and heard and seen in me. Then the God of peace will be with you.”Appreciative InquiryPhilippians 4: 8-9
13 Spirituality Appreciative Inquiry Theology “To see anything for what it is,is to see the goodness of it,the love of God for it,God’s grace.The challenge is to see things as they are,as God sees them,and as God says about creation:‘It is good. It is very good.’That which is always and everywhere,God’s grace,must be noticed,accepted and celebrated.”Appreciative InquiryFr. Michael HimesCleveland, April 18, 1999
14 Leading with an Open Heart We diminish ourselves – we squeeze the juice out of our souls, we close our hearts when we fall into…‘Cynicism’ dressed up as ‘realism’: ‘I’m not cynical. I’m realistic.’‘Arrogance’ dressed up as ‘authoritative knowledge’.‘Callousness’ dressed up as ‘a thick skin of wisdom’ ‘I know how it is – and this is all there is.’Ronald Heifetz Founding Director, Center for Public Leadership Harvard’s Kennedy School of GovernmentAppreciative Inquiry
15 Leading with an Open Heart To stay alive in our spirit, in our hearts, requires the courage to keep our hearts open… we need to give witness to…‘Innocence’ that maintains hope even when things seem hopeless – a naïve perspective realizing that naïve has the same root as ‘genius, ingenuity, Renaissance’ – a child-like quality‘Curiosity’ to be genuinely interested, to want to learn more than we already know‘Compassion’ to respect and appreciate the pains and changes people are going throughRonald HeifetzAppreciative Inquiry
16 Basic Principles Appreciative Inquiry Constructionist Principle our words create our worldsPoetic Principleorganizations are like poems, or like Scripture, open to infinite interpretationPrinciple of Simultaneitychange begins the moment you ask the first questionAppreciative Inquiry
17 Basic Principles Appreciative Inquiry 4. Anticipatory Principle deep change = change in our images of the future5. Positive Principlepositive questions positive image positive emotion positive energy positive relationships positive change6. Narrative Principlesharing stories unites people across boundaries and generations and creates lasting bondsAppreciative Inquiry
18 Conversation & Emotions in Parish Life Growing an Engaged Church – Al WinesmanGallup Research: Belonging leads to believingEngagement describes the degree of belonging to church.Emotions matter – the emotional connection is key to people’s engagement and the life of growing churches.
19 Application Appreciative Inquiry The “4-D” Cycle Discovery Destiny What gives life?DestinySustain. Empower.Improvise.DreamEnvisioning ways toenhance life.Appreciative InquiryAFFIRMATIVETOPICCHOICEDesignCo-constructingwhat should be.
20 Exercise Appreciative Inquiry The Five Basic Appreciative Questions What attracted you to our parish / ministry setting?What were your initial excitements and impressions when you began there?1. BeginningsAppreciative InquiryRecall a time when you felt most alive, most proud, most committed or most enthused about our parish / ministry? What made it such a “fulfilling” experience?2. Most Life-Giving ExperienceWhat do you value most about yourself?The nature of your involvement in our parish / ministry?Our parish / ministry and what it has contributed to your life?3. Things Most Valued
21 Exercise Appreciative Inquiry The Five Basic Appreciative Questions As you think about the overall parish / ministry, what is the core image or factor that reflects what most gives life and represents its most essential, life-giving quality?4. Core ImageAppreciative InquiryIf you could enhance or transform our parish / ministry in any way you wished, what three things would you do to enhance its life and vitality?5. Images of Future
22 Application Appreciative Inquiry Appreciative Topics Select 3 to 5 Key Topics – A Fateful Choicebased on responses to initial five AI questionsaffirmatively stated - value what iscompellinginvite storiessometimes ambiguous – room to ‘swim around’evoke essential values, aspirations, inspirationsdeepen hope and capacity for creating a desired futureAppreciative Inquiry
23 Application Appreciative Inquiry Basic Process Steps 1. Preparation - Planning to PlanPreliminary discussion with leadersForm an AI planning teamFinalize steps and schedule (Summit option).2. Discovery and Initial Dream PhaseConduct Phase 1 interviews at meeting of leaders / representatives using the 5 basic AI questionsDevelop Appreciative Topics and Phase 2 InterviewsTrain interviewersIdentify potential interviewees (random, sub-groups, friends, interviewees become interviewers...)Conduct interviewsInterpret and share meanings (themes/quotes) from interviewsAppreciative Inquiry
24 Application Appreciative Inquiry Basic Process Steps 3. Dream Phase We build the future by carrying forward and building upon the best of our past and the inspiring discoveries from our interviews. We create shared images of what our parish would look life if our exceptional moments and life-giving properties became the norm.Dream reflection and small group sharing:Imagine 10 years into the future - it is the year Visualize our community… as you really want it to be – living the fullness of life to which God calls us, and doing remarkable things… What do you experience, see, hear….? How is the world different? What images stand out to you?Sharing with the assembly in creative ways.Appreciative Inquiry3. Dream/Design: Teams, Summit – engage people – examples: - Priests Convocation - SND process - Youngstown Vocations process- Green Bay- Foundation (45 min- Many adaptations of process to call people to dream, and share these dreams
25 Application Appreciative Inquiry Basic Process Steps Design / Destiny Phase Creative Initiatives for Action a guiding vision and set of practical actions – little things, big things, a pilot project, a prototype, an experiment, bold steps, a generative conversation, something to try – that have the potential to move people toward realizing the vision and hope expressed for a given area of lifeThese statements bridge “the best of what gives life” with a collective aspiration of “the best of what might be.” They are grounded in the common themes generated from our best experiences and dreams.Appreciative InquirySocial Architecture – Design based on Good News and DreamsConsider areas of the ‘social architecture’ of the congregation - the structures, places and vessels that hold and sustain life and activity. You choose - these are examples. It’s your design!• Local image and reputation – Who do people say that we are?• Nature of leader-member relationships - What does this look like in the future?• Overall mission and core values• How we do worship, formation, outreach• Structures (administration, boards, groups, teams, ministries, meetings)• Policies and practices, welcoming, decision making, planning processes• Collaboration, leadership training, networking• Communications practices – internal, external, marketing, technologyCongregation Example re Empowerment, BelongingWe are a congregation where every member feels a sense of belonging, appreciation and ownership. Each person believes the congregation is theirs to care about and enhance to bring forth our fullest potential in serving the mission of Jesus. People openly offer their best ideas and contributions in all kinds of ministries. A culture of gratitude and telling the ‘good news’ is a part of every group and activity. Leaders empower people to be open and innovative in seeking ways to make the message of Jesus more alive in everyday life.
26 Application Appreciative Inquiry Basic Process Steps 5. Further Dream & Design outcomesMission Statement, Core ValuesStatements of “what most gives life” & “ways to enhance life”Creative Initiatives for Action – Strategy / Action commitmentsEngage as many people as possible in these events6. Proclamation - Publish and Celebrate the Results7. Destiny PhaseSustaining, Empowering, Learning, Improvising, InnovatingAppreciative Inquiry6. Destiny Phase:Sustain by creating an Appreciative Culture of “Good News,” of energy, hope, excitement, creativity, commitment…Quote: “We didn’t have a clue about how much this parish means to people!”Empower by challenging groups and individuals to implement Design Phase goals and values in all aspects of parish ministry. If we value “welcoming”, then that starts with the parish receptionist and the way people are greeted when they come to the parish office and attend Mass for the first time.Learn and improvise by asking appreciative questions regularly and making adjustments to enhance things even further. Evaluating as “Telling the Stories”
27 Application Appreciative Inquiry Appreciative Topics CASE STUDYSt. Bernard Akron, Ohio1. “A Community of Many Different People: God invites all people here, that we may be one”1. “A Community of Many Different People: God invites all people here, that we may be one”2. “A Beacon of Service and Hope”3. “Liturgy and Prayer for All People”4. “Call to Involvement”5. “Nurturing Our Young People”Appreciative Inquiry
28 Application Appreciative Inquiry Appreciative Topic, Paragraph & QuestionsCASE STUDYSt. Bernard Akron, OhioA Community of Many Different People: God invites all people here, that we may be oneWe are blessed as a community of different people with unique gifts to share. New people are always welcome here and continue to bring new life to our parish. As a community of wounded healers, we accept the challenge to be there for all people, and strive to offer openness and acceptance to them.Appreciative InquiryNote nature of a/b questions:A: Go deeper into when we are at our best – what contributes to these best moments – don’t take it for grantedB: Engage people’s imagination - what is the best we can be, inspired by the best of the pastRecall a time at St. Bernard Parish where you experienced an inspiring moment of welcoming or being welcomed. What did people say or do that created this moment?b) Imagine St. Bernard Parish in 5 years. What do you see happening that best expresses unity and cooperation amidst our diversity?
29 Application Appreciative Inquiry Appreciative Topics CASE STUDYSt. Bernard Akron, Ohio1. “A Community of Many Different People: God invites all people here, that we may be one”2. “A Beacon of Service and Hope”3. “Liturgy and Prayer for All People”4. “Call to Involvement”5. “Nurturing Our Young People”Appreciative Inquiry“A Beacon of Service and Hope”
30 “A Beacon of Service and Hope” ApplicationAppreciative Topic, Paragraph & QuestionsCASE STUDYSt. Bernard Akron, Ohio“A Beacon of Service and Hope”We are a community that is there for people when they need us. We treat people with great care and dignity in each of our ministries. We reach out in response to real human needs by helping people to serve and help one another, and to use their gifts in ways that go far beyond what could be seen or imagined.Appreciative Inquirya) Recall 1 or 2 of the best experiences of seeing St. Bernard Parish as a beacon? What do people do that most expresses this kind of service and outreach?b) What is one thing that St. Bernard might do to better listen to and serve the needs of people in our community? How might we become more aware of and in touch with voices not readily heard, including the elderly and homebound ?
31 St. Bernard Parish Mission Statement Application“Design Phase” ProductCASE STUDYSt. Bernard Akron, OhioSt. Bernard Parish Mission StatementEstablished in 1861, we are a people of diverse cultures and backgrounds who choose to come together as a spiritual family to give glory to God by:celebrating the Eucharist,learning and living our Catholic faith,serving the spiritual and human needs of the surroundingcommunity.Appreciative Inquiry
32 St. Bernard Parish Core Values Application“Design Phase” ProductCASE STUDYSt. Bernard Akron, OhioSt. Bernard Parish Core ValuesWe are committed to live by these values to fulfill our missionACCEPTANCE We welcome and accept all people, greeting them and inviting them to participate within our community.A BEACON OF SERVICE & HOPE We are committed to work for justice and serve the spiritual and human needs of all people throughout the world, including the poor, homeless, homebound and each other - treating each person with dignity and giving them support and encouragement.EMPOWERMENT We call upon every member of our parish to be involved in our prayer, worship, service and community life.FLEXIBILITY We grow and change to meet a variety of needs in our worship, service and activities.Appreciative Inquiry
33 St. Bernard Parish Directional Statement – Part 1 Application“Design Phase” ProductCASE STUDYSt. Bernard Akron, OhioSt. Bernard Parish Directional Statement – Part 1“A Community of Many Different People: God invites all people here, that we may be one”In listening to our people we discovered these further reflections on the life of St. Bernard in their words:- For people from both near and far away, St. Bernard’s is a beautifulplace that is like a home away from home.- We are a parish with no barriers, open to all. Our people love worshipingwith people from different backgrounds - racial, economic, nationality.- We admit and celebrate our cultural differences. All cultures canexpress themselves here in different ways.- Members of our Spanish community have indicated that the SpanishMass ‘makes me feel like I am in my country with my people.’ I feel deep inside my heart a great excitement.- The Mass here is full of life, love and unity.Appreciative Inquiry
34 St. Bernard Parish Directional Statement – Part 2 Application“Design Phase” ProductCASE STUDYSt. Bernard Akron, OhioSt. Bernard Parish Directional Statement – Part 2“A Community of Many Different People: God invites all people here, that we may be one”We are committed to sustain and build upon these gifts and experiences in the future. We also will:1) Sustain a vibrant Hispanic worshiping community that evokes ‘my country, my people’ while working to integrate people and activities as fully as possible into the overall life of the parish.Discern a Spanish speaking deacon.Enhance the education in our faith for Hispanic people.Continue to invite and reach out to Hispanic people who do not come to church.2) Reach out to people of other cultures to assist them in forming cohesive faith communities.3) Provide more opportunities to mix cultures in parish activities.Appreciative InquiryDiscuss at tables
35 Living Appreciatively Ask: What is the AI question in this moment?Sustain life, inquiry and innovation!Live on the Appreciative Edge:Whatever has happened or is happening, every act or utterance, has affirmative potential. Attend closely! All is gift,all is blessing.Say “yes” to the mess!Embrace errors as a source of learning and discovery!Appreciative Inquiry
36 Living Appreciatively Pope John XXIII:Consult not your fears, but your hopes and your dreams. Think not about your frustrations, but about your unfulfilled potential.Concern yourself not with what you tried and failed in, but with what it is still possible for you to do.Thank you! - Further Questions Rick KrivankaAppreciative Inquiry