Presentation on theme: "ACTIVE LISTENING The ability to listen effectively to another person with whom we are having a discussion."— Presentation transcript:
ACTIVE LISTENING The ability to listen effectively to another person with whom we are having a discussion.
Listening Blocks before you can effectively use active listening must become aware of what you normally do instead of listen
REHEARSING focused on what you will say next, and not what you are hearing JUDGING prejudging someone as stupid, incompetent or uninformed have already written them off should only be made after you have heard and evaluated the content of the message
IDENTIFYING take everything a person tells you and relate it back to your own experience it’s all about you ADVISING set yourself up as the great problem solver begin thinking up advice before you’ve finished hearing the whole problem give advice for a problem you have not fully understood might push them to implement a decisions that is inappropriate
SPARRING OR BATTLING other person never feels heard because you are so quick to disagree your focus is on finding things with which you disagree take strong stands and are very rigid in your beliefs avoid sparring by repeating back what you have heard, to try to look for something with which to agree
PUT DOWNS a type of sparring using cutting or sarcastic remarks to put down the other person’s point of view generally pushes the conversation into stereotyped patterns in which each person repeats familiar and hostile statements
BEING RIGHT go to great lengths to avoid being wrong ex. trying to twist facts, shouting, making excuses or accusations, calling up past you can’t listen to criticism, can’t be corrected, and can’t take suggestions for change you will not acknowledge your mistakes, you just keep making them
DERAILING accomplished by suddenly changing the subject do this when bored or uncomfortable with a topic another way is to joke it off (ex. continually respond with a joke to avoid the discomfort or anxiety of seriously listening to another person)
SMOOTHING OVER “right…right…absolutely…I know…of course you are…yes…really?” you want to be nice, pleasant and supportive and you want to be liked half-listen but not really involved smooth over rather than really listen
DREAMING pretend to listen but really tune the other person out need to train yourself to concentrate on the other person
Are you a good listener? In a journal entry, explain whether or not you think that you are a good listener. Have a look over the listening blocks that we just talked about…everyone has one or two that they do on a regular basis. Which do you find yourself doing when other people are talking to you? How can you overcome these listening blocks to become a better active listener?
BEING A GOOD ACTIVE LISTENER… maintain eye contact lean forward, nod let speaker complete ideas give verbal encouragement agree with the speaker paraphrase the speaker’s ideas reflect the speaker’s feelings ask questions
SOFTEN S mile at the person who is talking O pen posture and face the person who is speaking to you F orward lean slightly towards the speaker T ime should be allowed to talk without interruptions E ye contact should be made without staring N od occasionally to show acknowledgement
What would be the perfect date? Should students be required to wear school uniforms? What would you do if you won one million dollars? What was your all time favourite vacation? What’s the funniest thing that has aver happened to you? If you could have dinner tomorrow night with anyone in the world, who would you invite?