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Collaboration Demo Script featuring Jabber, Outlook integration, WebEx, CMR and Video Cliff John Collaboration PDM email@example.com
Cisco Confidential 2 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Requirements Demo Script – At A Glance and Walkthrough Best Practices for Cloud Collaboration Meeting Room Demos Additional Resources Agenda
Cisco Confidential 3 © 2013-2014 Cisco and/or its affiliates. All rights reserved. WebEx Collaboration Meeting Room Account Telepresence Video Endpoint (EX, MX, DX) registered to CUCM or a VCS on intranet and a mobile device with Jabber registered via Collaboration EDGE Reflector App or appropriate dongle to share your mobile device on projector WebEx Client at Customer Site, or shared remotely over Video Someone to support the various methods of participating in a Collaboration meeting Understanding WebEx / CMR Demo Requirements
Cisco Confidential 4 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script Start from Mobile device and share your screen to show the Jabber client. Show the consistency of the look and feel of the mobile and PC/MAC client Show connection to Call Manager and Voicemail – do this if you can from a non-cisco wireless connection to demo the ease of the Collaboration Edge feature Talk about the ease of retrieving voicemail through the Jabber client – even when on the road and not connected to the corporate network VPN Show the Buddy list and show it is consistent with the PC/MAC client IM with a Demo partner and escalate the IM to a call – great time to show Jabber/Telepresence integration by connecting to a far end DX/EX or Room video system.
Cisco Confidential 5 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script Go to Tablet and share your screen to show the Jabber client. Show the consistency of the look and feel of the mobile and PC/MAC client – same as the other mobile client Show the Buddy list and show it is consistent with the PC/MAC client IM with a Demo partner and escalate the WebEx call from Jabber client. Have your demo partner join the WebEx from their desktop. Show ease of connectivity and intuitive use. Close. Basically showing same app, different device. Same Look, Same Fell, Same intuitive use and design
Cisco Confidential 6 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script Go to your PC/MAC Bring up Jabber client and show the same look feel. No questions about what to press to do something all the same commands and same icons. Show the drop down Telephone selector in bottom left hand corner – and show your ability to use the PC or the Desktop phone to launch calls Show ability to dial via phone number or URI – Make SIP video connection to your demo partner Open Outlook and go to email from your Demo partner. Show presence from Outlook – explain we use the same hooks that Lync does as they are OPEN standards. We can do all that Lync can and more Hover over name and show Jabber capabilities without having to go back to Jabber Click on chat and let it take you to the Jabber Chat window Chat with Demo partner Talk about the screen sharing capability in Jabber – and explain this is for 1-1 interactions. ADD a person to your chat and have a three way chat (requires another participant – possibly in the room) If Demoing WebEx Only, go to next page – If Demoing CMR, go to slide 9
Cisco Confidential 7 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script - WebEx From Jabber, click on the WebEx icon Opens Instant WebEx meeting and invites the participants you are chatting with. Go to Outlook and show that you were sent an email with the meeting information to forward to others if you wish Go to WebEx meeting Turn on your cameras Show ability to show video in whole screen and full screen Have room participants join from their mobile devices Demo new in-meeting features in WebEx T29.8 Release: Consistent user interface Dial in hints for 1 st time users / memorize telephone audio sources Resizable viewport (Liquid Layout) for video and content Ability to multitask and take notes Content zoom for spreadsheets/PPT Participant Icons for what device they are joining on Join via mobile on iPad and explain content share via cloud, whiteboard Show content and video on Tablet and Phone – and resizing capability WebEx on iPad
Cisco Confidential 8 © 2013-2014 Cisco and/or its affiliates. All rights reserved. New dial-in hints & frequently used numbers Liquid Layout (resize video and content independantly) Demo Script At A Glance – UI Enhancements & Video Consolidated roster & mute control – WebEx, TP, Jabber, Lync Lock CMR room for addl. security Show Video full screen
Cisco Confidential 9 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script - CMR Type in your CMR address into the IM chat window Dial into CMR bridge and share your desktop over video Start at landing page in browser: Explain connection options: Browser (shortened link), Video, Mobile and Lync URIs Click to Join WebEx meeting Demo new in-meeting features in WebEx T29.8 Release: Consistent user interface Dial in hints for 1 st time users / memorize telephone audio sources Resizable viewport (Liquid Layout) for video and content Ability to multitask and take notes Content zoom for spreadsheets/PPT
Cisco Confidential 10 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Video URI for Jabber & Telepresence – single click to join Local Audio Dial In Numbers Demo Script At A Glance – CMR Portal Page Persistent Room – Static Web Link Customizable Room Lobby
Cisco Confidential 11 © 2013-2014 Cisco and/or its affiliates. All rights reserved. New dial-in hints & frequently used numbers Liquid Layout (resize video and content independently) Demo Script At A Glance – UI Enhancements & Video Consolidated roster & mute control – WebEx, TP, Jabber, Lync Lock CMR room for addl. security
Cisco Confidential 12 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Content embedded inside window so you can see other apps Content Zoom (focus on spreadsheets & PPT) Demo Script At A Glance – Content View Ability to present from WebEx, Telepresence, Jabber or Lync
Cisco Confidential 13 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Demo Script Add a Telepresence endpoint into meeting (preferably a separate endpoint) Walk through consolidated roster for WebEx, mobile and Telepresence users Join via mobile on iPad and explain content share via cloud, whiteboard Explain room control experience – start via TP, mute video endpoints, recording, lock CMR Optional: Demonstrate two way content sharing over Telepresence w/ dual stream Demonstrate flexible endpoint layouts using touchpad (or dial *2 from soft client) Demonstrate Microsoft Lync Edge dial in support from customer site using URI
Cisco Confidential 14 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Focus on landing page experience – joining from multiple types of devices Emphasize ease of use of persistent vanity URLs – move towards more casual use cases w/ standing meetings & lock room Emphasize on eliminating collaboration islands w/ interop – tie in customer existing investments of non-Cisco technologies (Microsoft, Polycom, LifeSize, ShoreTel) Emphasize sizing and scaling requirements with move to cloud – no need for customer to size bridge ports with shift to user based model Best Practices for CMR Demos
Cisco Confidential 15 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Emphasize ability to focus on video only experience w/ Full Screen view and Video View (continuous presence) Emphasize WebEx mobile client capabilities – full content sharing from Dropbox, Google Drive, local device content, as well as pointer tools Emphasize ability to focus on content specific view with new zoom tools and ability to multitask without going full screen Use auto dial script or web into your endpoint to bring in remote Telepresence room and desk systems if its not possible to be in front of one Lync SIP URI format is different: firstname.lastname@example.org (Lync 2010/2013 Edge server required with Federation – not available at FCS)email@example.com Best Practices for CMR Demos
Cisco Confidential 16 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Cloud CMR Product Page: Product Manager Contacts, TDM decks, battle card, promotions http://wwwin.cisco.com/collab/products/conferencing/cmrcloud/index.shtml#sr 1=0 http://wwwin.cisco.com/collab/products/conferencing/cmrcloud/index.shtml#sr 1=0 Cisco Cloud CMR At A Glance http://wwwin.cisco.com/collab/doc/CMR_cloud_AAG.pdf http://wwwin.cisco.com/collab/doc/CMR_cloud_AAG.pdf Set up and customize your ACE WebEx CMR portal (where available) http://acecloud.webex.com/ http://acecloud.webex.com/ Additional Resources
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