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THE DEVELOPMENT OF A PROFESSIONAL DEVELOPMENT PROGRAM FOR INTELLIGENCE ANALYSTS: RESULTS FROM THE TEXAS DEPARTMENT OF PUBLIC SAFETY INTELLIGENCE COUNTERTERRORISM.

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Presentation on theme: "THE DEVELOPMENT OF A PROFESSIONAL DEVELOPMENT PROGRAM FOR INTELLIGENCE ANALYSTS: RESULTS FROM THE TEXAS DEPARTMENT OF PUBLIC SAFETY INTELLIGENCE COUNTERTERRORISM."— Presentation transcript:

1 IDP’s FOR INTELLIGENCE ANALYSTS AT THE TEXAS DEPARTMENT OF PUBLIC SAFETY

2 THE DEVELOPMENT OF A PROFESSIONAL DEVELOPMENT PROGRAM FOR INTELLIGENCE ANALYSTS: RESULTS FROM THE TEXAS DEPARTMENT OF PUBLIC SAFETY INTELLIGENCE COUNTERTERRORISM CENTER PROJECT FOR THE STATE OF TEXAS

3 PROJECT STAFF AND AUTHORS
DR. WAYMAN C. MULLINS PROFESSOR, DEPT. OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY DR. J.D. JAMIESON DR. MICHAEL SUPANCIC MR. ANDREW MELLON PROJECT CONSULTANT DEPUTY ASSISTANT DIRECTOR DALE AVANT TEXAS DEPARTMENT OF PUBLIC SAFETY, ICT MR. PAUL REYNOLDS DOCTORAL STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. CHRIS HERRING GRADUATE STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. CHARLEY ROOT MR. ROBERT JENNINGS DR. MATT EICHLER AND DR. STEVEN DIETZ, COMPUTER IT SUPPORT DEPARTMENT OF OCCUPATIONAL EDUCATION, TEXAS STATE UNIVERSITY

4 GENESIS OF THE PROJECT TEXAS INTELLIGENCE ENTERPRISE (TxIE)
“The Governor of Texas has designated the Texas Department of Public Safety, Intelligence and Counter-Terrorism Division (DPS-ICT) as the proponent for intelligence for the State of Texas. In this role, DPS-ICT is responsible for creating an “Intelligence Enterprise” (IE) composed of the major law enforcement and homeland security intelligence centers within the state. This Enterprise will improve the capability of the state to share information, technology, training, establish relationships and obtain/provide appropriate funding for intelligence-related operations. “ COLLABORATIVE FEDERALLY FUNDED PROJECT BETWEEN DPS AND THE DEPARTMENT OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY-SAN MARCOS

5 PROJECT GOALS CREATE A PROFESSIONAL CULTURE AND CAREER PATH FOR DPS-ICT CRIME AND INTELLIGENCE ANALYSTS ESTABLISH CERTIFICATION THROUGH THE STATE POLICE OFFICER LICENSING AGENCY, THE TEXAS COMMISSION ON LAW ENFORCEMENT OFFICER STANDARDS AND EDUCATION (TCLEOSE) CREATE STATE-WIDE TRAINING AND EDUCATION BASELINE FOR ALL ANALYSTS IN TEXAS PRODUCE A PROFESSIONAL TEXAS INTELLIGENCE COMMUNITY WHO WORK IN HARMONY; USING COMMON LANGUAGES, PROTOCOLS, TOOLS, AND IDENTITY TO ADDRESS AND SOLVE STATE-WIDE ISSUES

6 DPS-ICT STRUCTURE Assistant Director Deputy Assistant Director
Intelligence and Counterterrorism Deputy Assistant Director Major / Commander Texas Fusion Center Operations Manager Mission Manager Texas Intelligence Enterprise Captain / Assistant Commander Asst. Operations Manager Program Manager Office of Analytic Integrity and Production Management Office of Security and Risk Management Unit Manager / Lieutenant Texas Homeland Security (CT, CIKR,SAR,TLO) Intel Unit (Gangs, DTO Supervisors) Unit Manager Watch Operations (Watch Supervisors) Special Programs (PSAT, FIT, VIN, DL,Sex Off. Comp.) Privacy Officer Captain Operations Intelligence Coordinator

7 TX FUSION CENTER (TxFC) Structure
AS OF FEB 2012 Major / Commander Texas Fusion Center Operations Manager Captain Operations Intelligence Coordinator Captain / Assistant Commander Texas Fusion Center Asst. Operations Manager Intelligence Unit Tx Homeland Security Special Programs Fusion / Watch Center Emerging Threat and DTO Team Suspicious Activity Reporting Initiative Team Post Seizure Analysis Team / Financial Intelligence Team 24/7 Watch Center Criminal Enterprise Team Counter-Terrorism Team / Critical Infrastructure Team Sex Offender Compliance Team / Drivers License Team / VIN Team Telephone Records Analysis Center (TRAC) Region 1 Field Analysts CID Majors DPS Regions 1-6 Regional Operations Manager Region 4 Field Analysts CID Captains DPS Regions 1-6 Regional Operations Manager Region 2 Field Analysts Region 5 Field Analysts CID/Intel Field Lieutenant DPS Regions 1-6 Region 3 Field Analysts Region 6 Field Analysts REGIONAL COMMANDERS’ STAFF

8 BEYOND DPS-ICT STATE OF TEXAS FUSION/INTELLIGENCE CENTERS
STATE-WIDE BUY-IN FOR ALL INTELLIGENCE ANALYSTS

9 Intelligence Enterprise members
Texas Fusion Center (TxDPS ICT) Austin Regional Intelligence Center (ARIC) Houston Regional Intelligence Service Center (HRISC) Dallas Police Department Fusion Center San Antonio Regional Intelligence Center (SARIC) El Paso Police Department Multi-Agency Tactical Response Information Exchange (MATRIX) North Central Texas Fusion Center in Collin County (NCTFC) Arlington Police Department Fusion Center

10 EXAMPLE: Houston Regional Intelligence Service Center (HRISC) Fusion Center
Primary Parent Agency – Houston Police Department Partner Agencies – Collocated include Metro PD, Harris County SO, DHS, & FBI Virtually Collocated Partners include Waller, Montgomery, Liberty, Fort Bend, & Galveston County Sheriff Dept’s Constables in each of these counties along with Brazoria County Seven Municipal Police Departments Three Educational Institutions PD’s Three PD’s within the Texas Medical Center Located in the Fusion Center Three civilian analysts Privacy & Security Officer Eight Law Enforcement Analysts/Investigators DHS Report Writer, DHS Intel Officer, & FBI Analyst Contact Info Phone Numbers – Mission and Focus The mission of the Houston Regional Intelligence Service Center (HRISC) is to provide continuous security to our region by gathering, developing and sharing intelligence into the capabilities, intentions, and actions of terrorist groups and individuals which pose a threat to our populace and region. Future Plans Expansion of the Virtually Collocated Partnership program by including additional Law Enforcement Agencies, Fire & Rescue, Emergency Operations Centers, along with Private Sector entities Sponsoring homeland security related training for the region Product production relative to the regional threat Maturation of Fusion Liaison Officer program Maturation and expansion of cyber program for the region

11 TCLEOSE CERTIFICATION
ESTABLISH COMMON CORE COMPETENCIES FOR ANALYSTS IN TEXAS PROVIDE A MECHANISM TO RECOGNIZE THEIR EXPERTISE HAVE CLEARLY DEFINED OUTCOME MEASURES OF THE EFFICACY OF TRAINING PROVIDE RECOGNITION OF DEMONSTRATED EXPERTISE

12 DPS-ICT TWO DIVISIONS ALL CURRENT POSITIONS WILL BE RECREATED
FUSION CENTER BORDER SECURITY OPERATIONS CENTER ALL CURRENT POSITIONS WILL BE RECREATED RESTRUCTURED CREATED NEW FINAL RESTRUCTURING WILL RESULT IN FIVE JOBS OF INCREASING COMPLEXITY AND SKILL SET CRIME ANALYST I AND II INTELLIGENCE ANALYSIS I, II AND III

13 Dps-ict job descriptions
Title General Description Crime Analyst I Performs highly complex (senior-level) crime analysis work. Work involves the collection, processing, and dissemination of data and information to and from local, state, federal, and international jurisdictions to support and enhance the investigation and prosecution of individuals and groups engaged in criminal activities. May assign and/or supervise the work of others.  Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Crime Analyst II Performs highly advanced (senior-level) crime analysis work. Work involves coordinating the collection, processing, and dissemination of data and information to and from local, state, federal, and international jurisdictions to support and enhance the investigation and prosecution of individuals and groups engaged in criminal activities. May plan, assign, and/or supervise the work of others.  Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Criminal Intelligence Analyst I Performs complex (journey-level) criminal intelligence research and analysis work. Work involves analyzing complex data, writing reports, and identifying patterns of criminal activity. May train others.  Works under general supervision, with limited latitude for the use of initiative and independent judgment. Criminal Intelligence Analyst II Performs highly complex (senior-level) criminal intelligence research and analysis work. Work involves coordinating complex data analysis, report writing, and identification of patterns of criminal activity. May assign and/or supervise the work of others.  Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Criminal Intelligence Analyst III Performs highly advanced (senior-level) criminal intelligence research and analysis work. Work involves overseeing the analysis of complex data, the development of reports, and the identification of patterns of criminal activity. May plan, assign, and/or supervise the work of others.  Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

14 DPS-ICT JOB STRUCTURING UNIQUE WITHIN THE TxIE COMMUNITY
CHALLENGE WAS TO DEVELOP A SYSTEMATIC PROGRAM OF PROFESSIONAL DEVELOPMENT SPANNING ALL FIVE POSITIONS

15 CONDUCTING A NEEDS ANALYSIS
REVIEW OF LITERATURE STRUCTURED INTERVIEWS DPS ANALYSTS SELECTED BY MANAGEMENT AT ICT JOBS DID NOT EXIST MOST STAFF TRANSFERRED FROM OTHER RESEARCH, CRIME ANALYST AND NON-COMMISSIONED POSITIONS VARIETY OF EXPERIENCES AND NON-ANALYST BACKGROUNDS TEXAS FUSION/INTELLIGENCE CENTER ANALYSTS

16 NEEDS ANALYSIS - STRUCTURED INTERVIEW
JOB INFORMATION DPS WORK HISTORY LENGTH OF SERVICE, JOBS, CURRENT JOB GENERAL INTELLIGENCE ANALYST HISTORY LAW ENFORCEMENT, MILITARY, OTHER TRAINING HISTORY AND BACKGROUND TRAINING ATTENDED, CURRICULUM AND MOST/LEAST VALUABLE TOPICS IN THAT TRAINING MOST CRITICAL TRAINING TOPICS ANALYSTS NEED OTHER LAW ENFORCEMENT TRAINING JOB KSAs AND CORE COMPETENCIES MOST/LEAST VALUABLE KSAs MODIFIED CIT JOB ANALYSIS IDENTIFY MOST OUTSTANDING AND WORST ANALYST EVER KNOWN AND WHAT KSAs ARE DEMONSTRATED THAT MAKE THEM BEST OR WORST RATING OF LITERATURE-IDENTIFIED KSAs OVER 110 IDENTIFIED RATE ON LIKERT SCALE (1 = NOT AT ALL IMPORTANT, 5 = CRITICALLY IMPORTANT)

17 NEEDS ANALYSIS – CORE COMPETENCIES
NEEDS ANALYSIS RESULTED IN A FINAL LIST OF 13 CORE COMPETENCIES THINKING CRITICALLY within the intelligence cycle COLLABORATING and sharing information Fusing intelligence and law enforcement TRADECRAFT in a homeland security environment COMMUNICATING analytic observations and judgments or generating analytic products Turning CONCEPTS AND PRINCIPLES into action ETHICS, use of intelligence collection and dIssimination COMPUTERS AND DATA-BASED SYSTEMS Conducting RESEARCH AND ANALYSIS (being able to establish RELIABILITY AND VALIDITY of intelligence data) Understand components of the LAW ENFORCEMENT PROCESS INDUCTIVE AND DEDUCTIVE thinking LEGAL ISSUES surrounding the intelligence cycle Understands CRIME ANALYSIS procedures and methodologies AGENCY POLICIES AND PROCEDURES

18 FINAL CORE COMPETENCIES
TCLEOSE CERTIFICATION IS BASED UPON THE FINAL IDENTIFIED CORE COMPETENCIES AND THE ABILITY TO TEST THOSE COMPETENCIES. AS A RESULT OF THIS REQUIREMENT, IT WAS DECICDED TO NOT INCLUDE: AGENCY POLICIES AND PROCEDURES AND INSTEAD INCLUDE IT AS A LOCAL OJT COMPONENT OF THE PROGRAM CLASSROOM IN-SERVICE ON-LINE

19 CORE COMPETENCIES MATCHED TO RELEVANT KSAs
TEAM MEMBERS MATCHED THE IDENTIFIED KSAs TO EACH CORE COMPETENCY MATCHED CORE COMPETENCY by KSA TO EACH JOB

20 MATCHING CORE COMPETENCIES TO JOB DESCRIPTIONS
LIMITATION WAS JOB DESCRIPTIONS APPROVED BY STATE LEGISLATURE AND LISTED IN OFFICIAL STATE JOB CLASSIFICATION SCHEMA FOR EACH JOB, TEAM MEMBERS EVALUATED THE TASKS LISTED TO EACH CORE COMPETENCY

21 IDENTIFY COURSE CURRICULA
LITERATURE REVIEW OF EXISTING INTELLIGENCE ANALYST PROGRAMS IDENTIFIED A WIDE-VARIETY OF PRE-EXISTING TRAINING CURRICULA EACH WAS EVALUATED BY TEAM AND ICT STAFF FOR BEST-FIT TO THE TxIE PROJECT FOR SOME CORE COMPETENCIES, NOT ADEQUATE TRAINING CURRICULA UNCOVERED RESEARCH METHODOLOGY STATISTICS

22 TRANSLATING CORE COMPETENCIES/KSAs INTO CURRICULUM
CURRICULUM FROM MUTLIPLE SOURCES WAS REVIEWED FOR RELEVANCY TO THE TxIE PROJECT STATE PRIVATE ASSOCIATION MILITARY DECISION WAS MADE TO USE DHS CURRICULUM AS BASE STANDARD MOST GENERAL MOST COMPREHENSIVE INCLUDED ALL CORE COMPETENCIES AND KSAs CLOSEST FIT TO TxIE PROJECT REQUIREMENTS THREE NEW UNITS CREATED FOR THIS PROJECT RIDE-ALONG PROGRAM RESEARCH METHODS STATISTICS

23 MATCHING COURSE UNITS TO CORE COMPETENCIES, KSAs AND JOBS
FOR EACH POTENTIAL COURSE UNIT OF INSTRUCTION, TEAM MEMBERS ASSESSED WHICH CORE COMPETENCIES AND KSAs WERE TAUGHT BY THAT COURSE ENSURED ALL CORE COMPETENCIES AND KSAs WERE COVERED SOMEWHERE IN TRAINING

24 COURSE UNIT LIST THAT INCLUDED ALL CORE COMPETENCIES, KSAs AND CRITICAL SKILLS TRAINING
10 PRIMARY UNITS OF INSTRUCTION OVERVIEW OF INTELLIGENCE ANALYSIS INTELLIGENCE FUSION PROCESS INTELLIGENCE-LED POLICING OPEN SOURCE INTELLIGENCE CRITICAL THINKING AND MEMORY PRINCIPLES OF INTELLIGENCE WRITING AND BRIEFING VULNERABILITIES, THREATS AND RISK ASSESSMENT RESEARCH METHODOLOGY STATISTICS INTELLIGENCE COLLECTION MANAGEMENT NON-COURSE BUT CRITICAL: RIDE-ALONG PROGRAM

25 CURRICULUM ISSUES AND CHALLENGES
FIVE SEPARATE JOBS CRIME ANALYST I & II INTELLIGENCE ANALYST I, II, & III CLASSROOM INSTRUCTION TIME AND LIMITATIONS FOR EXAMPLE, DRAFT CURRICULUM SUGGESTED INTEL ANALYST I COURSE WOULD INVOLVE 167 HOURS OF TRAINING (OR WEEKS OF INSTRUCTION) AGENCIES CANNOT SEND ANALYSTS TO 4+ WEEKS OF TRAINING IDENTIFYING AND ARRANGING SMEs TO INSTRUCT COMPUTER INSTRUCTION OTHER CONSIDERATIONS

26 DEVELOPING A DRAFT CURRICULUM
ONE TEAM MEMBER ASSIGNED AS PRIMARY UNIT DEVELOPER REVIEWERS: ONE TEAM MEMBER WHO WAS EXPERT ONE TEAM MEMBER WHO WAS NOT EXPERT

27 CURRICULUM REVIEW AND VALIDATION
AFTER DRAFT CURRICULUM WRITTEN, AGAIN EVALUATED: MATCHING JOB DESCRIPTIONS TO TRAINING ASSESSING VALIDITY OF TRAINING TO JOB

28 MATCHING JOB DESCRIPTIONS TO TRAINING
EACH TASK IN THE STATE JOB DESCRIPTION FOR ALL FIVE POSITIONS WAS EVALUATED BY TEAM MEMBERS CORE COMPETENCIES TRAINING UNIT AND MATERIAL PROCEDURE INSURED ALL JOB DESCRIPTIONS WERE FULLY MET BY PROFESSIONAL DEVELOPMENT PROGRAM

29 EVALUATING DRAFT CURRICULA
DHS DPS-ICT ANALYSTS FUSION/INTELLIGENCE CENTER ANALYSTS FORMAL REVIEW RATED ALL UNITS AND TOPICS BY IMPORTANCE TO JOB EXPERTS IN FIELD PRACTICIONERS AND ACADEMICIANS OUTSIDE CONSULTANTS

30 EVALUATING DRAFT CURRICULA – CONTINUED
IMPROVED CONTENT IMPROVED REALTIONSHIP OF CONTENT TO JOB INCREASED RELEVANCE OF CONTENT AND EXERCISES HELPED ESTABLISH COURSE ORGANIZATION DETERMINATION OF IN-CLASS VS ON-LINE PRESENTATION INCREASED BUY-IN BY ALL PARTICIPANTS

31 BETA TESTING THE CURRICULUM (TO-DO)
EARLY SUMMER, IA I WILL BE BETA-TESTED READING LEVEL COGNITIVE LEVEL RELEVANCE (EXAMPLES, EXERCISES) TIME TO DELIVER GENERAL FLOW

32 PROGRAM INSTRUCTOR ISSUES AND CONSIDERATIONS
INSTRUCTOR MATERIALS AND INSTRUCTIONS IDENTIFICATION OF SMEs

33 PROGRAM MAINTENANCE ISSUES AND CONSIDERATIONS
PROGRAM ADMINISTRATOR SUPPORTING MATERIALS BOOKS AND READING MATERIAL VIDEOS STUDENT PRODUCTS EXAMS AND TCLEOSE TESTS SCHEDULING COURSES

34 ADDITIONAL CONSIDERATIONS
POLICY AND PROCEDURES GUIDING THE DELIVERY OF THE PROGRAM TRAIN-THE-TRAINER COURSE MANAGER AND SUPERVISOR COURSE CONTENT CONTROL ACADEMIES INSTRUCTORS STUDENTS ON-LINE CONTENT

35 SUMMARY CONTRIBUTIONS OF THE TxIE PROJECT TO THE FIELD
EVOLUTION OF INTELLIGENCE ANALYSIS IN LAW ENFORCEMENT STANDARDIZATION OF THE ANALYTIC FUNCTION

36 QUESTIONS AND COMMENTS


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