2 Goals Components of the Virtual Classroom Preparations Virtual Classroom Management
3 What is the Virtual Classroom? A place without walls, where classes are held over the Internet and students and instructors interact using asynchronous and synchronous forms of communication to achieve a desired learningoutcome.
4 VC Components Classroom Laboratory Instructor’s Office Library Study Lounge
5 PreparationsPlanningDesignPreparing the Learners
7 Where do you start? Develop goals and objectives Take a course yourselfSketch out a rudimentary design of classroomPrepare to design a learning communityPrepare content in detailPrepare media that will be usedDivide content into manageable modulesDecide on communication toolsDon’t assume that everyone will be techno-savvyHardware and software needsAlways have a Plan “B”
19 "Virtual Office Hours"?Virtual Office Hours utilize electronic communication methods to supplement existing faculty office hours, by providing:Faculty-student communicationOnline question and answer sessionsOnline delivery of course materials
20 Student Benefits of Virtual Office Hours Send questions to course professorsReceive answers from professors through public postingBrowse other students' public questions with respective answersBrowse course materials: problem sets, handouts, articles, exams, keysDownload or print course materialsParticipate in online study groupsLink to worldwide information resourcesSend confidential communications to facultyStudent Endorsements: 96% of UCLA sophomore chemistrystudents polled say YES to VOH!
21 Faculty Benefits of Holding Virtual Office Hours Assist students who miss live office hoursHave office hours when you are away from campusHave office hours in a distance education settingPost answers to questions publicly so all students can benefitLink related facts through hypertextMake course materials available without building or library hours limitationsMap student questions conceptually through FAQs (Frequently Asked Questions)Teach concepts by linking to 3-D graphics, animations and audio tracks
23 Asynchronous vs. Synchronous Asynchronous- Communication between instructor and student or students and students can take place anytime, anywhere.Synchronous- The teaching/learning communication process in which the course instructor and students come together at the same time.
24 Types of Asynchronous and Synchronous Communications Instant Message ServiceChatWhiteboardVideo/Audio ConferencingAsynchronousElectronic MailThreaded DiscussionsWebpageListserv
25 ConsiderationsMake sure that the use of communication tools achieve the educational goalsMake sure that the students know that you are paying attentionUtilize all the of the communication tools that you have chosenAlways clearly define topicsUse disclaimersTry your best to acknowledge each individualEncourage collaboration
27 Considerations Make sure that everything is up-to-date Ongoing assessmentMake sure content and activities foster collaborative learning and active participationBe mindful of ADA compliancyFocus on content mastery,not just task mastery
29 Considerations Try not to encourage memorization and rote Consider essays over objective testingCreate assessments that foster reflective and thoughtful responsesRepeatable assessmentAllow ample time
31 Turnaround TimeOnline students expect quick turnaround time on feedback and communicationSet limits on turnaround time at thevery beginningAutomate things as muchas possible
32 Tips Promise less than you deliver Monitor, but don’t respond to all discussionboard messagesLet them know that you expect them to takethe lead in discussionsDelegate authorityIf possible, use a differentaddress for each course(McLean)
33 Tips continued………..Require that each student only use a primary addressUse an autoresponder functionKeep files for each classCreate a list of FAQ’sPost or generalannouncements every few days(McLean)
38 To practice courteous behavior: Respect each other's viewpoints.Wait to be recognized to speak.DON’T SHOUT (all caps).Don't use profanity.Don't flame (put down someoneelse's ideas).
39 Keeping A Sense of Order Always sign on using your real name or your assigned IDThe Instructor will operate as ModeratorSaying "hi" to each person is not necessaryTo comment, use "!" to indicate and wait to be called on. This is the equivalent of hand-raising.To ask a question, use "?" to indicate andwait to be called on. This is the equivalent ofhand-raising.
40 Keeping A Sense of Order When you are chatting, use "..." to indicate that you are still typing and will be continuing your statement.When you have finished your comment or question, use normal punctuation, type "end."Recognize the next person.This procedure will help keep students from stepping on each others comments and willmake it easier to follow the discussion.
41 The key to a successful virtual classroom management is…… BALANCE!
43 ReferencesKatherine Austin Stalcup Managing Director, Technology SupportLisa R. MillsInstructional Technology ConsultantMcLean, Jennifer. The Virtual Vortex: Managing Your Time as a Distance Educator. Accessed at
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