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公开讲演与交流公开讲演与交流 Public Speaking & Communication
Public Speaking Public speaking is one of the hardest things in the world. Thankfully, we can make it professional and painless. Exceptional communication skills are beneficial to any career. –Strong presentation skills will get you the job you want. –Strong presentation skills will help you get noticed. –Being a great communicator will make you an outstanding leader. Many others may have great ideas, but they lack the skills that are necessary to communicate those ideas. © Dr. Bo Yuan 27/08/20102
Give an academic seminar to colleagues. –To promote your work and findings (Research Intensive). Bring your ideas to potential investors. –To land a deal (Enthusiastic) Introduce yourself in front of future employers. –To earn a job (Comprehensive, Targeted) Need to analyze your audience and the occasion. –Do not talk over the head of your audience. How you sound makes as much difference as what you say. You Speak To … © Dr. Bo Yuan 27/08/20103
Fear of Public Speaking Few people are naturally great public speakers. –Even confident people may feel anxiety when facing a big crowd. Symptoms –Shaking voice and sweating palms –Make you thoughts unclear. –Cause you to forget all important points. Possible Reasons –People fear making mistakes and looking foolish. –You are not adequately prepared. © Dr. Bo Yuan 27/08/20104
How to tackle the fear? You are just an ordinary person! –Be yourself and don’t pretend to be someone superior. Be well prepared in advance. –Friends, Video Recorder –Build up your confidence. Imaginary Rehearsal –Create a virtual reality in your mind. –Put yourself in the scenario and go through every details. Other Tips –Deep Breath, Music, Change of Focus © Dr. Bo Yuan 27/08/20105
Public Speaking Tips It is not just about speaking in front of a group of people. –Inspire the audience to act or make a difference in their lives. Start your speech with a story or two. Keep the right speed (unintelligible vs. losing patience). Maintain eye contact with your audience. Pay attention to your voice and avoid shouting. Be prepared for questions that your listeners may ask. © Dr. Bo Yuan 27/08/20106
Select a Topic Choose a relevant topic. –Consider your audience. –Be timely. –Go with what you know. What is the angle? –Inform, Convince, Instruct, Inspire Make an impact. –Start with something interesting. –End with a summary. –Inject some passion (People won’t care if you don’t care). © Dr. Bo Yuan 27/08/20107
Speech Outline Create a thesis statement that your speech is all about. Topic: Global Warming Angle: Try to convince people that we need to look for alternative means for producing energy. Question: Why do we need to replace fossil fuels with renewable and clean energy sources? © Dr. Bo Yuan 27/08/20108
10 Opening Remarks & Polite Greetings Motivation Specific Purpose & Objective Lively Everyday Examples Latest News & Attractive Story Inspiring & Eloquent Arguments Compelling Famous Examples Appeal Encouragement Stimulation Connection with Your Audience Possible Thoughts of Audience Touching Personal Experience
Body Language Posture –Slouching and slumping make you seem weak. –Standing tall shows that you know what you are talking about. –Stay balanced and relaxed. Eye Contact –Helps your audience focus on nothing else but you. –With: sincerity, confidence and openness –Without: fear, guilty and dishonest Hand Gesture –You are not conducting an orchestra! © Dr. Bo Yuan 27/08/201011
Effective Voice Voice Projection –Shouting is aggressive and damages your vocal cords. –You will run out of steam quickly. –Speak with your throat, lung and diaphragm. Inflection and Tone –Make your audience know that they are listening to a human. –Nothing kills a speech like monotone (a slow, robotic way). –Low voice to start and energetic tone to address. –Use pauses wisely, before important thoughts. –Avoid repetitive words (I mean, You know, That is to say). © Dr. Bo Yuan 27/08/201012
Presentation Tools Don’t make your slides too busy. –Up to six bullet points per slide or a picture with one line of text –Prepare a couple of “hidden” slides (e.g., formula derivations). Don’t use your slides as cue cards. –Slides are for supplementary purpose. –Your audience should listen to you, instead of reading your slides. For formal situations, be serious. –Limit the use of animations, transition effects and sounds. Make sure that all the technical aspects are in order. © Dr. Bo Yuan 27/08/201013
Business Presentation Attire –If you don’t know the dress code, be as formal as possible. Hard Copies –Give the audience something to refer back to. Humor –Maintain the necessary attention of the audience. –Don’t overdo it! Intermissions and Recap –The average attention span of an adult is half an hour. © Dr. Bo Yuan 27/08/201014
Conference Networking Engage in Conversion. –Don’t hide yourself in the corner. Ask Questions. –Show your interest and listen to the answers intently. Business Cards –Show your professionalism. Follow Up –Tighten up and maintain newly built relationships. © Dr. Bo Yuan 27/08/201015
Communication People are different and interpret things differently. –People are unique and have different thoughts and feelings. –Convey your messages correctly. –Develop essential listening skills to understand others. Communication skills are fundamental to success. –To progress through the first career ladder is hard. –Need to show that you are competent enough to advance. Communication skills are necessary for healthy relationships. © Dr. Bo Yuan 27/08/201016
Interpersonal Skills Respect –Should be your natural character trait. Listening –All stories have two sides! Conflict Avoidance –Best form of conflict resolution (Avoidance Behavior) –Misunderstanding, Misinterpretation, False Information Stand in Others’ Shoes –Don’t treat others the way that you don’t want to be treated. © Dr. Bo Yuan 27/08/201017
Interview Attire The first impression you make on an interviewer is the most important one. The first judgement an interviewer makes is going to be based on how you look and what you are wearing. Don’t wear Jeans and T-shirts even for casual working environments. Wear tailored pants with button down shirts for informal interviews. Keep tidy and clean. Prepare for a good handshake. © Dr. Bo Yuan 27/08/201018
Dress Code for Men © Dr. Bo Yuan 27/08/201019
Dress Code for Women Skirt Length Shirt Cosmetics Jewelry Shoes Hosiery Bag © Dr. Bo Yuan 27/08/201020 Television shows are trying to attract viewers, and do not represent the reality of professional environments
© Dr. Bo Yuan 27/08/201021
© Dr. Bo Yuan 27/08/201022
Interview Body Language Sit upright but not stiffly (comfortable & confident). Lean slightly forward towards your interviewer (interested & involved). Tilt your head very slightly (friendly & open) Rest your hands, clasped in your lap or on the table. Cross your legs at the ankles or place both feet flat on the floor. Don’t overuse eye contact. –Can come across as lecturing or challenging the interviewer. –Avoid staring aggressively by blinking at regular intervals. –Hold eye contact for about 10 seconds before looking away briefly. –Move you head every now and then, such as by giving a nod. © Dr. Bo Yuan 27/08/201023
© Dr. Bo Yuan 27/08/201024
Questions in Interviews What are your long-range objectives and goals? How do you plan to achieve your career goals? How do you think a friend who knows you well would describe you? Describe a situation where you had to work with a difficult person. How do you work under pressure? Describe a situation where you worked as part of a team. © Dr. Bo Yuan 27/08/201025
Questions in Interviews It is a positive sign if you ask questions in an interview. What happened to the person who previously did this job? What is the first problem that I must attend to? Why did you choose to work here? What keeps you here? What can you tell me about the person to whom I would report? What are the company's five-year sales and profit projections? © Dr. Bo Yuan 27/08/201026
Tell Me About Yourself One of the most daunting questions asked in interviews. Many people simply get stuck or lose sight of the goal. Tell me the things about you that will show me that you are the most eligible candidate for this position. It should be answered in such a way that you stand out amongst all other candidates. Provide additional job related information from yourself. The key is to focus on the job position. © Dr. Bo Yuan 27/08/201027
Tell Me About Yourself Highlight your skills and education that have prepared you in such a way that you are the ideal candidate for the job. Highlight any hobbies or interests that are relevant to the job and demonstrate that you have a passion for the position. Mention any past experiences, in both personal and professional capacity, that in some way prepared you for the position. Mention any interactions that you have had with the company that shows a positive relation between you and the company. © Dr. Bo Yuan 27/08/201028
© Dr. Bo Yuan 27/08/201029 Action speaks louder than words. Yes, it is true but … You need to get noticed first!
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