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Marion Tyler Associates Cumulative Trauma and Stress at Work Presented by Marion Tyler.

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Presentation on theme: "Marion Tyler Associates Cumulative Trauma and Stress at Work Presented by Marion Tyler."— Presentation transcript:

1 Marion Tyler Associates Cumulative Trauma and Stress at Work Presented by Marion Tyler

2 Marion Tyler Associates Cumulative Trauma and Stress in the Workplace Define Cumulative Trauma Disorder (CTD) Define Stress and the difference between pressure and stress

3 Marion Tyler Associates Cumulative Trauma Disorder …a broad category that includes many common diseases that affect soft tissues of the body. CTD in itself is NOT a disease, but may result in injuries to one or more tissues. These tissues include muscles, joints, cartilage, ligaments and or bone.

4 Marion Tyler Associates Other terms to describe the concept of CTD Repetitive Strain Disorder (RSI) Overuse Strain (OS) Occupational Overuse Syndrome (OOS) Work Related Upper Limb Disorder (WRULD)

5 Causes of CTD Overuse of muscles Repetitive actions Awkward or static positions Insufficient recovery time Stress

6 Marion Tyler Associates Costs of CTD to the UK 1 in 50 of all workers reports a CTD Each affected person takes 18.3 days off work Every day 6 people in the UK leave their jobs due to CTD or a RSI condition The costs to the UK industry could be up to £ 20 billion.

7 Marion Tyler Associates Signs and Symptoms of CTD Aches Pain Swelling Numbness Tingling Weakness Cramp

8 Marion Tyler Associates Prevention and who is responsible? Employers can:- Improve working areas for employees and ensure they are comfortable Recognise a legal responsibility under their duty of care Provide work place assessments Take prompt action to reduce risks of CTD developing

9 Marion Tyler Associates Prevention of CTD Employees can;- Follow good work station guidelines to prevent CTD relating to:- Eyes Head neck and shoulders Back Forearms/wrists/hands Legs/feet Environment

10 Rest and Relaxation Be relaxed Exercise Change positions Rotate jobs or share work duties Avoid alcohol, caffeine, excess sugars and tobacco

11 Marion Tyler Associates Cumulative Trauma Disorder “Cumulative trauma is a form of worker compensation claim in which an employee contends that a major illness or disability is the cumulative result of minor job stresses and strains extending over a period of years” Professor Cary Cooper Lancaster University

12 Marion Tyler Associates Tackling Stress in the Workplace

13 Marion Tyler Associates Definition of Stress The adverse reaction people have to excessive pressures or other demands placed upon them. It arises when they worry that they cannot cope. (Health and Safety Executive 2000)

14 The Stress Response Can act as a spur to increase energy and drive In competition it may enhance our performance Improves our powers of concentration and allows us to focus more clearly

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16 Stress Response!! mind becomes alert ready to act or react dilated pupils dry mouth tension in neck/shoulders faster breathing faster heart rate sweaty palms nausea or “butterfly” stomach increased need to urinate constipation or diarrhoea high blood pressure Physical Changes

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18 The Stress Responses Hypothalamus Alarm Reaction Sweating Adrenaline increase Raises blood glucose Heart Rate increases Increases alertness Reduced blood flow to skin and gut Produces cortisone Salt and fluid retention Raises blood pressure Reduces glycogen stores Noradrenaline production causes flushing Increased need to visit the toilet Resistance Reaction sensory nerves eyes Secondary Stress Response ears

19 Marion Tyler Associates Moderate pressure Excessive pressures Employee coping Job satisfaction Employee not coping STRESS We all need some pressure and challenge at work to keep us motivated. But when pressures are extreme and demands placed on us are beyond our ability to cope STRESS is the result Stress v Pressure

20 Marion Tyler Associates The Performance v Pressure Curve Peak performance

21 Marion Tyler Associates “Burnout” A loss of concern for the people for whom one is working Or A psychological withdrawal from work in response to excessive stress and strain

22 Marion Tyler Associates Burnout Stage One (An imbalance between demands and personal resources) Longer working hours Less time for family Frequent colds Sleep problems Hurried meals TIPS Take stock Seek professional advice Reorganize life and practice

23 Marion Tyler Associates Burnout Stage Two (Short term responses) Irritability Feeling very tired Anxious about own health Angry outbursts TIPS. Get away from it all eg. Go on a course/holiday Let someone else take the strain

24 Marion Tyler Associates Burnout Stage Three (Sufferer cannot re-establish balance) Treats people mechanically Goes by the book Authoritarian manner Derogatory towards customers Cannot balance demands with resources TIPS Seek immediate help/support

25 Marion Tyler Associates Symptoms or Signs of Stress Physical Emotional Behavioural

26 Marion Tyler Associates Stress has been associated with a number of ill-health conditions including: High blood pressure Heart disease Anxiety Depression Ulcers Thyroid disorders Long Term ill-effects of Stress

27 Marion Tyler Associates Stress Costs Money 1 in 5 workers feel extremely stressed at work (The Bristol Stress and Health at Work Study 2000) Approximately 13.5 million days lost per year (HSE 2001/2004) Cost per day per affected case = £165 (CBI 2004) Costs to society = £3.7 billion per year (HSE 2001)

28 Marion Tyler Associates Some Main Causes of Stress Maybe a cumulative effect of a number of perceived causes in various areas of our lives PersonalRelationships HealthWork related

29 Marion Tyler Associates How to identify the Hazards 6 potential risk factors Demands on Management and Staff Control Support Relationships Role Change

30 Marion Tyler Associates Legal Implications and Responsibilities? To comply with the law, employers have duties to: Under the Management of Health and Safety at Work Regulations 1999 to assess the risk of stress related ill health arising from work activities Under the Health and Safety at Work Act 1974 to take measures to control that risk

31 Marion Tyler Associates Management of Health and Safety Regulations 1999 ……..”ill health resulting from stress caused at work has to be treated the same as any other health hazard and should be borne in mind when assessing possible health risks in the workplace.” Health and Safety Executive 1999

32 General Causes of Stress People Pressure Unacceptable Time Pressure Sleep deprivation Many Life change events

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34 Avoid Unnecessary Tension

35 Marion Tyler Associates God put me on this earth to accomplish a certain number of things Right now I am so far behind I will never die

36 Marion Tyler Associates Sleep Deprivation

37 Marion Tyler Associates Many Life Change Events Marital problems New baby Divorce Financial worries Loss of a loved one New job Moving house Health worries Holidays Shift work Row with the boss Redundancy

38 Marion Tyler Associates Reducing the Stress Response Change the physical response Change the emotional response Then CHOOSE the behavioural response IN THE LONG TERM Improve communication skills Assertiveness training Good time management

39 Marion Tyler Associates Tips to Reduce Individual Stress SLEEPQuantity and Quality AROUSALEliminate/reduce/cope BREATHINGQuiet lower thoracic REST/RELAXATION20 Mins.x 3 weekly EXERCISE20 Mins x 3 weekly SELF ESTEEMUse positive thoughts

40 Marion Tyler Associates Avoid Excessive Amounts of:- Caffeine Alcohol Nicotine Sugars/ Chocs

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