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WELCOME to the University of Hull Scarborough Campus Accommodation Office NEW RESIDENTS GUIDE.

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Presentation on theme: "WELCOME to the University of Hull Scarborough Campus Accommodation Office NEW RESIDENTS GUIDE."— Presentation transcript:

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2 WELCOME to the University of Hull Scarborough Campus Accommodation Office NEW RESIDENTS GUIDE

3 The following short presentation will help you understand your legal obligations as a resident in University accommodation and help to keep your costs down and you safe

4 On arrival You will be given a Schedule of Condition sheet

5 On arrival You will be given a Schedule of Condition sheet This must be completed immediately and is an acceptance of the condition of the room and property

6 On arrival You will be given a Schedule of Condition sheet This must be completed immediately and is an acceptance of the condition of the room and property Any marks or damage should be noted on the form

7 On arrival You will be given a Schedule of Condition sheet This must be completed immediately and is an acceptance of the condition of the room and property Any marks or damage should be noted on the form At the end of the contract any cleaning, damage or missing items, that have not been noted on the schedule will be charged to the student

8 House Representatives In some University houses there will be 1 or 2 House Representatives They will ensure you have a safe and pleasant stay

9 House Representatives In some University houses there will be 1 or 2 House Representatives They will ensure you have a safe and pleasant stay Contact them if you have any questions on how things work, which days you are expected to clean on, problems with your accommodation or fellow residents

10 House Representatives In some University houses there will be 1 or 2 House Representatives They will ensure you have a safe and pleasant stay Contact them if you have any questions on how things work, which days you are expected to clean on, problems with your accommodation or fellow residents House Reps will test the fire alarm each week, check cleaning rotas are followed and ensure anti-social behaviour is reported

11 House Representatives In some University houses there will be 1 or 2 House Representatives They will ensure you have a safe and pleasant stay Contact them if you have any questions on how things work, which days you are expected to clean on, problems with your accommodation or fellow residents House Reps will test the fire alarm each week, check cleaning rotas are followed and ensure anti-social behaviour is reported If their instructions are not followed, fines and disciplinary action will be taken

12 BE PREPARED FOR FIRE Read the evacuation instructions in your bedroom

13 BE PREPARED FOR FIRE Read the evacuation instructions in your bedroom Find the nearest fire exit and fire alarm call point

14 BE PREPARED FOR FIRE Read the evacuation instructions in your bedroom Find the nearest fire exit and fire alarm call point Find the nearest fire extinguisher and learn how to operate it (Tampering or playing with fire equipment is a criminal offence)

15 BE PREPARED FOR FIRE Read the evacuation instructions in your bedroom Find the nearest fire exit and fire alarm call point Find the nearest fire extinguisher and learn how to operate it (Tampering or playing with fire equipment is a criminal offence) When you hear the alarm leave the building immediately and call 999

16 FIRE DOORS will protect your life IF SHUT Propping them open is a criminal offence

17 FIRE DOORS will protect your life IF SHUT Propping them open is a criminal offence Disciplinary procedures and fines will be imposed if fire doors are propped open

18 FIRE DOORS will protect your life IF SHUT Propping them open is a criminal offence Disciplinary procedures and fines will be imposed if fire doors are propped open Hallways and stairs are your only escape route from a building Bikes, boxes and litter block your escape route and are not permitted

19 If you smell gas in your property Do not smoke or turn on any electrical equipment

20 If you smell gas in your property Do not smoke or turn on any electrical equipment Evacuate the area and open doors and windows

21 If you smell gas in your property Do not smoke or turn on any electrical equipment Evacuate the area and open doors and windows Turn off the gas using the lever by the gas meter

22 If you smell gas in your property Do not smoke or turn on any electrical equipment Evacuate the area and open doors and windows Turn off the gas using the lever by the gas meter Call TRANSCO on and inform the Accommodation Office

23 If you have guests visiting or staying overnight Fire Regulations insist that you get them to sign in the visitor book

24 Guests are your responsibility so please ensure they understand the fire alarm procedures and do not upset other housemates

25 Security

26 Although Scarborough is a low crime area you should ensure doors and windows are not left unlocked as this will invalidate any insurance claims

27 Security Although Scarborough is a low crime area you should ensure doors and windows are not left unlocked as this will invalidate any insurance claims Students are insured by Endsleigh See

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29 Never let anyone in the house that you do not know Always ask for ID

30 Never let anyone in the house that you do not know Always ask for ID Make a list of your equipment serial numbers, take photos of valuable items and put your name and postcode on them with an invisible marker pen.

31 Please respect your neighbours

32 Your house is part of the local community

33 Please respect your neighbours Your house is part of the local community Please respect the ‘No noise after 11pm’ rule in your contract

34 Please respect your neighbours Your house is part of the local community Please respect the ‘No noise after 11pm’ rule in your contract Keep music to a reasonable level even in the daytime

35 Please respect your neighbours Your house is part of the local community Please respect the ‘No noise after 11pm’ rule in your contract Keep music to a reasonable level even in the daytime Please do not display posters in windows that may cause offence

36 Please respect your neighbours Your house is part of the local community Please respect the ‘No noise after 11pm’ rule in your contract Keep music to a reasonable level even in the daytime Please do not display posters in windows that may cause offence Bringing the University into ‘disrepute’ is a disciplinary offence

37 Television licences The University does not supply televisions but each room has an aerial socket you can connect to

38 Television licences The University does not supply televisions but each room has an aerial socket you can connect to The BBC demands that each student living in a lockable bedroom should have their own television licence

39 Television licences The University does not supply televisions but each room has an aerial socket you can connect to The BBC demands that each student living in a lockable bedroom should have their own television licence If your housemates want to have a communal television you should add all their names onto the licence See

40 Heating Your contract includes the typical costs of gas, water and electricity

41 Heating Your contract includes the typical costs of gas, water and electricity If you do not switch things off when not in use then you will consume more than expected and will be charged extra at the end of term

42 Heating Your contract includes the typical costs of gas, water and electricity If you do not switch things off when not in use then you will consume more than expected and will be charged extra at the end of term Heating times are normally: 8am to 10am, 4pm to 11pm

43 Heating Your contract includes the typical costs of gas, water and electricity If you do not switch things off when not in use then you will consume more than expected and will be charged extra at the end of term Heating times are normally: 8am to 10am, 4pm to 11pm Overseas students may take time to adjust to our cold winters and are advised to purchase extra clothing and thicker bed coverings

44 Heating Your contract includes the typical costs of gas, water and electricity If you do not switch things off when not in use then you will consume more than expected and will be charged extra at the end of term Heating times are normally: 8am to 10am, 4pm to 11pm Overseas students may take time to adjust to our cold winters and are advised to purchase extra clothing and thicker bed coverings Additional electric heaters are not allowed as they are a fire risk

45 Alcohol, bullying and anti-social behaviour Excessive alcohol consumption is the biggest cause of upset, damage and danger to students

46 Alcohol, bullying and anti-social behaviour Excessive alcohol consumption is the biggest cause of upset, damage and danger to students Anti-social behaviour, excessive noise, bullying or failure to participate in the household chores is also unacceptable

47 Alcohol, bullying and anti-social behaviour Excessive alcohol consumption is the biggest cause of upset, damage and danger to students Anti-social behaviour, excessive noise, bullying or failure to participate in the household chores is also unacceptable Studying at University teaches you how to tolerate and cooperate with others. These skills will make you more employable

48 Alcohol, bullying and anti-social behaviour Excessive alcohol consumption is the biggest cause of upset, damage and danger to students Anti-social behaviour, excessive noise, bullying or failure to participate in the household chores is also unacceptable Studying at University teaches you how to tolerate and cooperate with others. These skills will make you more employable Try to be understanding and co-operative with your housemates Failure to co-operate may result in disciplinary action

49 Washing and drying machines Student houses usually have coin operated washers and dryers

50 Washing and drying machines Student houses usually have coin operated washers and dryers If you put too many clothes in they will not wash, rinse or dry correctly

51 Washing and drying machines Student houses usually have coin operated washers and dryers If you put too many clothes in they will not wash, rinse or dry correctly 5kg is the maximum dry weight of clothes or when the machine is 75% full

52 Condensation Condensation and mould occurs when moist air meets a cold surface

53 Condensation Condensation and mould occurs when moist air meets a cold surface Moisture comes from breathing, cooking and washing

54 Condensation Condensation and mould occurs when moist air meets a cold surface Moisture comes from breathing, cooking and washing To reduce condensation

55 Condensation Condensation and mould occurs when moist air meets a cold surface Moisture comes from breathing, cooking and washing To reduce condensation Ventilate the room by opening windows and closing the bathroom door when showering

56 Condensation Condensation and mould occurs when moist air meets a cold surface Moisture comes from breathing, cooking and washing To reduce condensation Ventilate the room by opening windows and closing the bathroom door when showering Do not dry wet clothes on radiators but outside or in a dryer

57 Condensation Condensation and mould occurs when moist air meets a cold surface Moisture comes from breathing, cooking and washing To reduce condensation Ventilate the room by opening windows and closing the bathroom door when showering Do not dry wet clothes on radiators but outside or in a dryer Cover cooking pans with a lid when you're cooking

58 Every bedroom is supplied with a notice board for you to attach photos, posters etc.

59 Please do not fix things to the walls with bluetac, sellotape, pins or nails as these will cause damage

60 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive

61 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive If they appear not to work a month later it is probably because they are full or clogged with dust, hair, bottle tops etc

62 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive If they appear not to work a month later it is probably because they are full or clogged with dust, hair, bottle tops etc It is your responsibility to empty the cleaners so please be careful not to throw away any of the important filter or connection parts inside

63 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive If they appear not to work a month later it is probably because they are full or clogged with dust, hair, bottle tops etc It is your responsibility to empty the cleaners so please be careful not to throw away any of the important filter or connection parts inside Tap filters over a rubbish bin to clear out the dust

64 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive If they appear not to work a month later it is probably because they are full or clogged with dust, hair, bottle tops etc It is your responsibility to empty the cleaners so please be careful not to throw away any of the important filter or connection parts inside Tap filters over a rubbish bin to clear out the dust If you try to vacuum up liquid you will destroy the machine

65 Vacuum cleaners Every house is supplied with vacuum cleaners They are all tested and working when you arrive If they appear not to work a month later it is probably because they are full or clogged with dust, hair, bottle tops etc It is your responsibility to empty the cleaners so please be careful not to throw away any of the important filter or connection parts inside Tap filters over a rubbish bin to clear out the dust If you try to vacuum up liquid you will destroy the machine Please contact the Accommodation Office if you need advice

66 Keys Please look after your keys

67 Keys Please look after your keys Never loan or give copies of your keys to anyone

68 Keys Please look after your keys Never loan or give copies of your keys to anyone Some are special master suite keys and cost up to £35 each

69 Keys Please look after your keys Never loan or give copies of your keys to anyone Some are special master suite keys and cost up to £35 each If you lock yourself out you can collect an emergency key from the University Security Office at any time

70 Keys Please look after your keys Never loan or give copies of your keys to anyone Some are special master suite keys and cost up to £35 each If you lock yourself out you can collect an emergency key from the University Security Office at any time A £20 deposit and student identification is required

71 Wireless broadband Wireless broadband is available in many of our student properties It is for you to access University computing facilities, coursework etc You can check your s and do course related research etc

72 Wireless broadband Wireless broadband is available in many of our student properties It is for you to access University computing facilities, coursework etc You can check your s and do course related research etc The system is not designed for connecting to illegal web-sites, down-loading films and music, gaming and streaming live television

73 Wireless broadband Wireless broadband is available in many of our student properties It is for you to access University computing facilities, coursework etc You can check your s and do course related research etc The system is not designed for connecting to illegal web-sites, down-loading films and music, gaming and streaming live television Regulations governing the use of the internet are published on our website Instructions for logging on and software requirements are on our website

74 Lifts In houses where lifts are installed their use is restricted at night so the noise they make does not disturb people sleeping

75 Lifts In houses where lifts are installed their use is restricted at night so the noise they make does not disturb people sleeping In some houses they may be switched off after arrivals have finished

76 Lifts In houses where lifts are installed their use is restricted at night so the noise they make does not disturb people sleeping In some houses they may be switched off after arrivals have finished Lifts are limited to 1 or 2 people, overloading can result in a breakdown and an engineer call-out fee of around £100

77 Lifts In houses where lifts are installed their use is restricted at night so the noise they make does not disturb people sleeping In some houses they may be switched off after arrivals have finished Lifts are limited to 1 or 2 people, overloading can result in a breakdown and an engineer call-out fee of around £100 If you get stuck in a lift call Do not try to force open the doors

78 Lifts In houses where lifts are installed their use is restricted at night so the noise they make does not disturb people sleeping In some houses they may be switched off after arrivals have finished Lifts are limited to 1 or 2 people, overloading can result in a breakdown and an engineer call-out fee of around £100 If you get stuck in a lift call Do not try to force open the doors NEVER use a lift if the fire alarm has been activated

79 Electrical equipment All electrical equipment you bring that is over one year old must be PAT tested (Portable Appliance Tested). This ensures it is safe to use and will not cause a fire

80 Electrical equipment All electrical equipment you bring that is over one year old must be PAT tested (Portable Appliance Tested). This ensures it is safe to use and will not cause a fire The use of double outlet adaptor blocks is not permitted, or any equipment from other countries, unless it is plugged into a fused four way extension block

81 PLEASE DO NOT POUR HOT OIL, RICE OR PASTA INTO KITCHEN SINKS These will block the drains and will cost you up to £80 to have them cleared

82 Please do not flush wet wipes or any other bulky items down toilets as it blocks the pipes

83 This especially applies to rooms with ‘Saniflow’ units that have pumps in and cannot pass anything other than human waste and toilet paper

84 Please do not flush wet wipes or any other bulky items down toilets as it blocks the pipes This especially applies to rooms with ‘Saniflow’ units that have pumps in and cannot pass anything other than human waste and toilet paper Toilet blockages will be charged to your student account

85 Please be careful when using hot irons or hair curlers as they can put burns into carpets and furniture A burnt carpet can cost £200 to replace

86 It is your responsibility to dispose of your recycling and rubbish correctly Scarborough Council operate a bi-weekly collection scheme One week is for recycling, blue bin, the next for rubbish, green bin

87 It is your responsibility to dispose of your recycling and rubbish correctly Scarborough Council operate a bi-weekly collection scheme One week is for recycling, blue bin, the next for rubbish, green bin BLUE BINS TAKE: Paper, cardboard, plastic containers and tin cans only No glass or used pizza boxes ALWAYS wash and squash, i.e. rinse out and flatten items

88 It is your responsibility to dispose of your recycling and rubbish correctly Scarborough Council operate a bi-weekly collection scheme One week is for recycling, blue bin, the next for rubbish, green bin BLUE BINS TAKE: Paper, cardboard, plastic containers and tin cans only No glass or used pizza boxes ALWAYS wash and squash, i.e. rinse out and flatten items Glass bottles must be taken to bottle banks in car parks and supermarkets

89 It is your responsibility to dispose of your recycling and rubbish correctly Scarborough Council operate a bi-weekly collection scheme One week is for recycling, blue bin, the next for rubbish, green bin BLUE BINS TAKE: Paper, cardboard, plastic containers and tin cans only No glass or used pizza boxes ALWAYS wash and squash, i.e. rinse out and flatten items Glass bottles must be taken to bottle banks in car parks and supermarkets GREEN bins are for anything that is not recyclable

90 It is your responsibility to dispose of your recycling and rubbish correctly Scarborough Council operate a bi-weekly collection scheme One week is for recycling, blue bin, the next for rubbish, green bin BLUE BINS TAKE: Paper, cardboard, plastic containers and tin cans only No glass or used pizza boxes ALWAYS wash and squash, i.e. rinse out and flatten items Glass bottles must be taken to bottle banks in car parks and supermarkets GREEN bins are for anything that is not recyclable Misuse of bins by filling with incorrect items will incur an extra charge of £80

91 Every student is supplied with a fridge and a freezer space

92 Overfilling the drawers often results in the doors not closing and ice forming

93 Every student is supplied with a fridge and a freezer space Overfilling the drawers often results in the doors not closing and ice forming The plastic drawers can then crack and split if pulled too hard

94 Every student is supplied with a fridge and a freezer space Overfilling the drawers often results in the doors not closing and ice forming The plastic drawers can then crack and split if pulled too hard Please do not overfill them but ensure you defrost them at the end of every term

95 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage

96 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage Please do not cut food with knives directly onto worktops, use a chopping board

97 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage Please do not cut food with knives directly onto worktops, use a chopping board Do not put hot saucepans or oven trays on worktops as they burn it

98 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage Please do not cut food with knives directly onto worktops, use a chopping board Do not put hot saucepans or oven trays on worktops as they burn it Do not put any metal objects in microwaves as it destroys them

99 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage Please do not cut food with knives directly onto worktops, use a chopping board Do not put hot saucepans or oven trays on worktops as they burn it Do not put any metal objects in microwaves as it destroys them Always cover food in microwaves with a plate or cling film to stop food splashing inside Always put tin foil over food in ovens or on the bottom of the oven to stop food splashes

100 Cooking and Kitchens Please be aware that students who are not used to cooking can cause expensive damage Please do not cut food with knives directly onto worktops, use a chopping board Do not put hot saucepans or oven trays on worktops as they burn it Do not put any metal objects in microwaves as it destroys them Always cover food in microwaves with a plate or cling film to stop food splashing inside Always put tin foil over food in ovens or on the bottom of the oven to stop food splashes If you do not know how to operate any appliance, oven, microwave, washing machine etc then please contact the Accommodation Office

101 Cleaning All students are responsible for cleaning

102 Cleaning All students are responsible for cleaning You should start a cleaning rota straight away

103 Cleaning All students are responsible for cleaning You should start a cleaning rota straight away We carry our regular checks and if the house is in a bad condition we reserve the right to bring in cleaners at your expense

104 Cleaning All students are responsible for cleaning You should start a cleaning rota straight away We carry our regular checks and if the house is in a bad condition we reserve the right to bring in cleaners at your expense Room inspections are done at the end of every term

105 The following items are NOT permitted in Student housing

106 Snow and ice, accidents and illness In the case of any serious accident call 999 Please inform the Accommodation Office in the case of serious accidents or contagious illnesses Please take care on steps in wintery conditions

107 Electricity If the lights or power go off in your house then you may need to reset the trip switch in the consumer unit

108 Electricity If the lights or power go off in your house then you may need to reset the trip switch in the consumer unit Push the trip switch upwards to reset it

109 Electricity If the lights or power go off in your house then you may need to reset the trip switch in the consumer unit Push the trip switch upwards to reset it If the trip switch will not reset then there maybe a faulty appliance still plugged in

110 Electricity If the lights or power go off in your house then you may need to reset the trip switch in the consumer unit Push the trip switch upwards to reset it If the trip switch will not reset then there maybe a faulty appliance still plugged in Contact the University Accommodation Office for advice

111 All University buildings and residential properties are NON SMOKING

112 All University buildings and residential properties are NON SMOKING Disciplinary procedures and £40 fines will be imposed each time

113 All University buildings and residential properties are NON SMOKING Disciplinary procedures and £40 fines will be imposed each time Bedrooms with smoke damage can cost more than your deposit to repair

114 THE ACCOMMODATION OFFICE IS OPEN 10am to 5pm Monday - Thursday and 10am to 4pm on Friday You can call-in, phone or – see our website for details

115 THE ACCOMMODATION OFFICE IS OPEN 10am to 5pm Monday - Thursday and 10am to 4pm on Friday You can call-in, phone or – see our website for details In an emergency during evenings and weekends you can call

116 THE ACCOMMODATION OFFICE IS OPEN 10am to 5pm Monday - Thursday and 10am to 4pm on Friday You can call-in, phone or – see our website for details In an emergency during evenings and weekends you can call For major emergencies involving Fire, burglary, or injury/medical Call 999

117 We hope you have a happy and safe stay in Scarborough If you are not satisfied with the response you receive from us then please see the Manager Tracy White on or Finally

118 We hope you have a happy and safe stay in Scarborough If you are not satisfied with the response you receive from us then please see the Manager Tracy White on or If you are still not satisfied then you can contact the University Bursar Peter Thompson on or Finally

119 We hope you have a happy and safe stay in Scarborough If you are not satisfied with the response you receive from us then please see the Manager Tracy White on or If you are still not satisfied then you can contact the University Bursar Peter Thompson on or We try to resolve problems as soon as possible but are dependent on outside contractors Our repair target times are on our website Finally

120 We hope you have a happy and safe stay in Scarborough If you are not satisfied with the response you receive from us then please see the Manager Tracy White on or If you are still not satisfied then you can contact the University Bursar Peter Thompson on or We try to resolve problems as soon as possible but are dependent on outside contractors Our repair target times are on our website The information provided in this presentation was accurate at the time of publication but may be subject to change The University reserves the right to make changes to its managed accommodation, management and regulations, where circumstances make this necessary. Finally

121 Thank you for watching


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