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Director, Human Resources Policy

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Presentation on theme: "Director, Human Resources Policy"— Presentation transcript:

1 Director, Human Resources Policy
Health of the Force Indicators Update BG Jeffrey C. Horne Director, Human Resources Policy 6 October 2009 Our Soldiers and Families continue to be stressed and strained, but show remarkable resiliency. The Army continuously monitors behavioral indicators and is taking action to mitigate risk and enhance Soldier and Family resiliency. We constantly listen to our force via Tiger Teams, surveys, command visits. We watch and we learn. And then we act decisively. While some indicators are declining – desertions, domestic violence, courts martial, for example – others are trending upward: suicides, motorcycle accidents and drug positives, among them. Our continuing analysis of these indicators, and more, give us insights that allow us to target intervention strategies. As we expand our vision, we move and shape those efforts accordingly. We deploy a deliberate, comprehensive, multi-disciplinary approach that directs efforts across the entire Army. We ensure our efforts are tied into other critical initiatives, such as the Army Family Covenant.

2 Strategic Context ARFORGEN Readiness Sustain the Army’s
Ends ARFORGEN Human Capital Imperatives Commander Oriented Strategy, Policy Support Legislative Initiatives Resource Decisions Readiness Sustain the Army’s Soldiers, Civilians, and Families Outcome Materiel Readiness Are the Army’s efforts preserving, maintaining, & improving the health, morale, & well-being of the Total Army? Are programs resourced, available, and consistently delivered? Do Army policies, procedures & practices create & maintain stability & predictability for Soldiers & Families? Services & Infrastructure Strategic Questions Ways Man the Army and preserve the all-volunteer force Reduce personnel turbulence, deliver responsive services Adapt recruiting & manning processes to support ARFORGEN Objectives Identify and mitigate force stressors Enhance Quality of Support to Soldiers, Civilians, and Families Improve customer service and satisfaction (manage expectations) Supporting Army Programs and Initiatives Suicide Prevention Task Force (SPTF) Comprehensive Soldier Fitness (CSF) Diversity/EO Transformation TF ASAP Reengineering TF Sexual Harassment Assault Response & Prevention (SHARP) Strategic questions help us identify the measures we need to assess the impacts/needs of our policies, programs and services. There are a number of supporting initiatives (yellow boxes), some of which you will hear about today, in other panels or at the booths on the display floor. I encourage you visit the subject matter experts we have posted there. In the end, sustainment of the All-Volunteer Force is about readiness and taking care of Soldiers, Civilians and Families. While a number of measures depicted at the bottom of the slide (blue boxes)…these are only representative of what the Army collects and monitors routinely. And as we execute changes to policy, programs and services, we are continuously evaluating our metrics to determine the effectiveness of these changes and the impact on our people. Army Medical Action Plan (AMAP) Army Family Covenant RESET Warrior Transition Command (WTC) Soldier Family Action Plan (SFAP) Means Measures (Not all Inclusive) Recruiting Retention Mental Fitness Discipline Availability Satisfaction Readiness Quality Attrition Suicide events Substance Abuse Non-Deployable Survey Results Manning Waivers Retirements PTS/TBI Sexual Assaults Separations Service Delivery (Availability/ Usage) Deployment/ Dwell 4/12/2017 1:54 AM

3 How the Army Tracks Indicators
Risk Reduction Program (RRP) Continuous monitoring of indicators Various data sources and tools for staff and commanders Sharing of data across the multi-disciplined initiatives The Army has a variety of tools to track indicators at headquarters and unit levels. We use track key individual behaviors, using annual data points; and adjust the presentation of data to best depict status (i.e. AWOL: rates, percentage, numbers) Dashboard (a G-1 initiative) provides greater fidelity of data (more timely (quarterly) updates, monitors progress over time, provides a quarterly baseline in order to identify indicators above glide-path, based on input from proponents) for 24 indicators with over 300 measures, and supports CSA Monthly reporting and parallel OSD initiatives for Well-Being of the Force and Monitoring the Status of the Force Updates. Risk Reduction Program will be spoken to in more detail by Dr. McFarling, but it provides a tool for commanders to identify risk behaviors, in their unit, and to intervene as necessary. The following trend data has been released for FY08 either by OSD, Army or reported in the media. Only FY09 Suicide data has been released, no FY09 rates are final! Trends FY07 – FY08: Divorce, Alcohol Dependence and Abuse Enrollments, Drug Positives, Motorcycle Accidents and Fatalities, Suicides, Sexual Assaults all reflected upward trends, active duty suicides ( ) and motorcycle accidents (210 to 272) reflecting the most significant changes. Of these, all but Sexual Assaults were above FY01-FY08 baselines. Panel Members will discuss further Army initiative related to suicide prevention, Accidents and Substance Abuse. Strong Bonds is a unit-based, chaplain –led relationship strengthening initiative - Desertions and AWOLs declined, but were above FY01 – FY08 baseline. Courts-martial declined and were below FY01 – FY 08 baseline. Domestic Violence – Substantiated Spouse (4.1/1000) and Child Abuse (4.7/1000) rates continued a downward trends that started in FY00 and FY04 respectively Preliminary FY08 – FY09 (end of 3rd Qtr)Trends: Divorce rates, and suicides increasing. Domestic Violence numbers are higher than where they were this time last year, but it is premature to make any statement about the rates until all cases are adjudicated. Courts-martial, motorcycle accidents and fatalities, and desertions/AWOLs decreasing. Drug and alcohol enrollments, drug positives, and sexual assaults little or no change. Trends not analyzed in terms of systems that influence behaviors or related to programs….final FY09 rates not yet complete. From FY07 to FY08 we did observe upward trends in Suicide, Substance Abuse, Motorcycle Accidents/Fatalities, and Divorces; however, not all indicators trended up 4/12/2017 1:54 AM

4 Sustaining the All-Volunteer Force is our first priority
Initiatives National Recruiting campaign for drug and alcohol counselors Improved Risk Reduction program – increased sharing of information between Clinical, Non-clinical support and Troop commanders Pilot test of Confidential Self-Referrals for Substance Abuse Integration of data, analysis, and trend information to inform Health Promotion, Risk Reduction and Suicide Prevention efforts Synchronization of Human Capital/Human Resources policies and programs across the Army Staff and Field Commands BOSS – SHARP; Strong Bonds (Building Healthy Relationships); and eight other Army Staff task force efforts Directed training for Soldiers and leaders on an annual basis and standardized training for gatekeepers across all components Examples of initiatives currently underway to mitigate risk behaviors, encourage help-seeking behaviors and improve our capability as an Army to support Soldiers, Families and Commanders. Other Army task force initiatives: Comprehensive Soldier Fitness, Soldier Family Action Plan, Geographically Dispersed Task Force, Re-engineering Army Substance Abuse program, Army Suicide Prevention Task Force, Services and Infrastructure Enterprise, EO Transformation/Diversity, Warrior Transition Command Sustaining the All-Volunteer Force is our first priority 4/12/2017 1:54 AM

5 Back-up

6 How the Army Tracks Indicators
Risk Reduction Program (RRP) Continuous monitoring of indicators Various data sources and tools for staff and commanders Sharing of data across the multi-disciplined initiatives The Army has a variety of tools to track indicators at headquarters and unit levels. We use track key individual behaviors, using annual data points; and adjust the presentation of data to best depict status (i.e. AWOL: rates, percentage, numbers) Dashboard (a G-1 initiative) provides greater fidelity of data (more timely (quarterly) updates, monitors progress over time, provides a quarterly baseline in order to identify indicators above glide-path, based on input from proponents) for 24 indicators with over 300 measures, and supports CSA Monthly reporting and parallel OSD initiatives for Well-Being of the Force and Monitoring the Status of the Force Updates. The following trend data has been released for FY08 either by OSD, Army or reported in the media. Only FY09 Suicide data has been released, no FY09 rates are final! Trends FY07 – FY08: Divorce, Alcohol Dependence and Abuse Enrollments, Drug Positives, Motorcycle Accidents and Fatalities, Suicides, Sexual Assaults all reflected upward trends, active duty suicides ( ) and motorcycle accidents (210 to 272) reflecting the most significant changes. Of these, all but Sexual Assaults were above FY01-FY08 baselines. Desertions and AWOLs declined, but were above FY01 – FY08 baseline. Courts-martial, declined and were below FY01 – FY 08 baseline. Domestic Violence – Substantiated Spouse (4.1/1000) and Child Abuse (4.7/1000) rates continued a downward trends that started in FY00 and FY04 respectively Preliminary FY08 – FY09 (end of 3rd Qtr)Trends: Divorce rates, and suicides increasing. Domestic Violence numbers are higher than where they were this time last year, but it is premature to make any statement about the rates until all cases are adjudicated. Courts-martial, motorcycle accidents and fatalities, and desertions/AWOLs decreasing. Drug and alcohol enrollments, drug positives, and sexual assaults little or no change. Trends not analyzed in terms of systems that influence behaviors or related to programs….final FY09 rates not yet complete. Not every indicator is trending upward, from FY07 to FY08 we did observe upward trends in Suicide, Substance Abuse, Motorcycle Accidents and Fatalities, and Divorces 4/12/2017 1:54 AM

7 How the Army is Listening
We hear from our Soldiers and Families thru: Senior Leader visits HQDA Tiger Teams Surveys Blogs Conferences, summits, and other forums We have established a baseline for satisfaction, looking at 72 questions from recurring Army (Sample Survey of Military Personnel – SSMP) and DOD (Status of Forces Survey – SOFS) surveys between 2004 and Mar 2009 and by incorporating the responses into 15 categories. During this time period: Overall satisfaction increased in – Housing, Benefits, Career Progression, Education and Training, Unit and Leadership, Healthcare Quality, and Healthcare Resources. Overall satisfaction remained constant in – Compensation, personal fitness, personal and Family Goals, Work-life balance, and community life Overall satisfaction declined in - relationships This gives us a baseline for this period of time, based on these questions….also permitted us to indentify gaps in questions and populations that will require further actions. Soldiers and Families tell us that they are stressed and strained, but remarkably resilient. 4/12/2017 1:54 AM

8 Execution Timeline Behaviors/Systems Health Assessment
Updated Capability/Red-Line Recommendations 10 Mar 10 Final linkages to Program Execution Metrics 18 Feb 10 Behaviors/Systems Health Assessment Complete Development – Begin Data Population 8 Feb 10 Develop Framework for Common Operating Picture 6 Nov 09 Identify linkages to Program Execution Metrics Establish baseline 28 Oct 09 Identification of data and process gaps 22 Oct 09 7 Oct 09 Consolidate list of data elements and sources Manual Reporting Jul 09 Dashboard Beta Test Jan 09 Individual behaviors only *Weekly IPRs with Director, HRPD 4/12/2017 1:54 AM

9 The Army’s Challenge Sustaining an All-Volunteer Force in an era of persistent conflict Providing programs and services in support of Soldiers on installations, deployed, or geographically dispersed and their Families Capturing indicators that permit us to inform and execute proactive intervention strategies Provide an update Show progress in our efforts to capture a baseline of indicators of behavior Our way ahead is to get us to “The Paul Harvey”. Well-Being: A condition unique to every individual. Emerging research and practice in the public and private sector, and academia that generally describes an individual’s well-being in terms of being well, satisfied, healthy and prosperous. We are using that as a framework as we review people metrics and the outcomes of the systems that support them. 4/12/2017 1:54 AM

10 Vision: Build, Improve and Preserve America’s Army
A force of the highest quality Soldiers and Civilians who: Reflect the best of America’s people; Embody the best of America’s Values; Best Protect America’s Freedoms How do we best provide the right person with the right skills in the right place at the right time? Strategic Question Objectives Questions How do we best acquire the right person? How do we best ensure the right skills? How do we best determine the right place? How do we best establish the right time? How do we best enrich our people? Imperatives Recruit/retain/train diverse , high-quality, talented, Soldiers and Civilians Effective and efficient delivery of personnel and HR services Provide trained and ready manpower in support of ARFORGEN Ensure competitive QoL for Soldiers, Civilians and Families Develop collaborative, resilient, adaptive Leaders across the force Objectives Our strategic focus is on metrics that support the Human Capital Enterprise and the sustainment of the All-Volunteer Force Better inform and influence the requirements process to create predictable and achievable personnel requirements that enable FSO Improve the quality and precision of accessions and retained Total Force. Assure growing opportunity and diversity while meeting identified requirements Improve access to the Total Army and precision of distribution of the right person with the right skills at the right place and at the right time Increase adaptability of the workforce and decrease individual competency gaps Manage the Army’s military and Civilian talent to benefit both the institution and the individual Increase individual readiness to increase unit readiness Advance the well-being of the Total Army and Families to improve Soldier and Civilian Readiness Improve retention of desired competencies and diversity through Continuum of Service HCE Metrics 4/12/2017 1:54 AM

11 Soldier, Civilian, and Family Indicator Dashboard
Beta testing: July 2009 Baseline period – 24 Indicators grouped by Career, Indiscipline, Readiness Stressors ,and Soldier and Family Life (TAB B): 3rd Qtr FY07 to 3rd Qtr FY09 Indicator status based on change from standard deviation of last five quarters (nine quarters available), established goals or metrics, or established subjectively where appropriate. Dashboard completed and populated with additional data provided by staff functional proponents. Number of indicators based on available data (provided per DAS tasking memorandum) and current application limitations. Next phase efforts underway to add to the number of indicators, to incorporate subjective measures and Provides more frequent (quarterly) updates of trends, previously monitored on an annual basis, and supports a more proactive intervention strategy 4/12/2017 1:54 AM

12 Sustaining the All-Volunteer Force Institutional Adaptation
Service Delivery Metrics Direct Feedback Soldiers Campaign Plan for Health Promotion, Risk Reduction and Suicide Prevention Comprehensive Soldier Fitness Human Capital Strategy Grow the Army Families Institutional Adaptation Civilians Army Medical Action Plan FY10 Civilian Human Capital Plan Within the context of the Army enterprise view for sustaining the All-Volunteer Force, I want to highlight some of our efforts in the HRPD that support the current areas of strategic focus noted at the bottom of the slide. Warrior Transition Command Soldier & Family Action Plan Survivor Outreach Services Survivors Soldier and Family Surveys Well-Being of the Force Indicators “Strategies to Restore Balance” 4/12/2017 1:54 AM

13 Key Strategic Questions:
Where are we going? Behavior Indicators Key Strategic Questions: Are the Army’s efforts preserving, maintaining, and improving the health, morale, and well-being of the Total Army? Are the programs/efforts consistent , available, changing behaviors? Do HCE policies, procedures and practices create and maintain stability and predictability for Soldiers and Families? Dashboard Overview System/ Behavior Health Index Ten key behaviors baseline dependent on availability of data. Updates as of 3rd Qtr, FY09. Expanded Data Set Interactive tool Expanded to include violent crimes Internet accessible Limited distribution Manual, intensive Focus of indicator slides on individual behaviors, annual data points. Presentation of data has adjusted over time (i.e. AWOL: rates, percentage, numbers) Dashboard was a G-1 initiative to provide greater fidelity of data (more timely updates, monitor progress over time, identify indicators above glide-path, input from proponents) and support CSA Monthly reports and parallel OSD initiatives for Well-Being of the Force and Monitoring the Status of the Force Updates. Still not the Paul Harvey….need something more to assess the impact of our system outputs on our people. To support the HCE and collaborate with SICE efforts Accountability - Rest of the Story Web-based , wide availability Auto-populating, frequent updates Links systemic outputs and human behaviors Leverage emerging integrated data systems January 2007 July 2009 March 2010 4/12/2017 1:54 AM

14 Risk Analysis Profile (Future) Capability
Best Practices Task: To assess systems and behaviors and provide a situational awareness tool for commanders, staff, and leaders that depicts the health of the force. Purpose: Provide a set of metrics (leading and lagging) that support an assessment of issues facing Soldiers, Civilians, Families, and Survivors. Objectives: Provide a dashboard with program measures of effectiveness that supports a risk reduction program and identifies and tracks objectives and stretch goals. Assess current metrics and develop an integrated risk analysis profile. Task organize to provide required capability for analysis and recommendations. Develop a framework for common operating picture Create situational awareness to support intervention strategies. Help Soldiers, Commanders, and staff make better informed decisions. Recommend changes to strategy, plans, policies, and programs that remedy those issues. End state: Army capability to inform and influence Army Human Capital Enterprise, plans, policy, programs, and resourcing to more effectively support Commanders, Service Providers, Soldiers, Civilians, Families, and Survivors. Dashboard Specified task (risk management profile/intervention awareness capability ) Risk analysis definition Identify metrics supporting proactive (rather than reactive) actions Strategy, plans, policy, and program recommendations Tools + Processes + Forums Assess Compile metrics (leading/lagging indicators) Task organize 4/12/2017 1:54 AM

15 CSA Update Behavior Trends
CSA Monthly Updates include 10 indicators of Soldier and Family member behavior: domestic violence, divorces, desertions, AWOLs, drug and alcohol enrollments, drug positives, suicides, courts-martial, motorcycle accidents and fatalities, and sexual assaults Trends FY07 – FY08: Divorce, Alcohol Dependence and Abuse Enrollments, Drug Positives, Motorcycle Accidents and Fatalities, Suicides, Sexual Assaults all reflected upward trends. Of these, all but Sexual Assaults were above FY01-FY08 baseline. Desertions and AWOLs declined, but were above FY01 – FY08 baseline. Courts-martial declined and were below FY01 – FY 08 baseline. Preliminary FY08 – FY09 (end of 3rd Qtr)Trends: Domestic violence, divorce, and suicides increasing. Courts-martial, motorcycle accidents, and desertions/AWOLs decreasing. Drug and alcohol enrollments, drug positives, and sexual assaults little or no change. Trends not analyzed in terms of systems that influence behaviors or related to programs. Not available to commanders or staff in the field. Snapshot of trends, for these indicators, over time. Trend data has been shared with various task force leads (CSF, ASPTF and SFAP) to provide a context for the current situation. Dashboard data provides insights into where these indicators are headed. 4/12/2017 1:54 AM

16 Risk Reduction Program
The Risk Reduction Program is a Commander's Program designed to decrease soldiers' high-risk behaviors (i.e. Substance Abuse, Suicide, Spouse/Child Abuse, AWOL…) thus increasing soldier and mission readiness. It is visually presented as a target that depicts 14 high-risk behaviors. High risk behavior rates are displayed on a shot group. Rates in the red ring could indicate the problem areas. From this the commander can decide which action to take to solve the behavioral problems. The program focuses on effective use of installation resources and coordinates effort between agencies utilizing the Installation Prevention Team to implement effective interventions. Provide an update Show progress in our efforts to capture a baseline of indicators of behavior Outline our way ahead to get us to “The Paul Harvey”. Well-Being: A condition unique to every individual. Emerging research and practice in the public and private sector, and academia that generally describes an individual’s well-being in terms of being well, satisfied, healthy and prosperous. We are using that as a framework as we review people metrics and the outcomes of the systems that support them. 4/12/2017 1:54 AM

17 Violent Crimes Review/Assessment
Data Sources CSA, VCSA, Testimony and DA TFs Updates Violent Crimes Review/Assessment HRC (TAPDB) Birth date BASD Gender Race/Ethnicity Education Marital status Dependents Grade MOS UIC UIC location name UIC state UIC country HRC (TAPDB) Admin separations First-term attrition CRC (ASMIS) Accident date Accident cause Accident result ACSAP (DAMIS) Drug positive date Drug type Drug/Alcohol (D/A) screen date D/A enrollment success Risk Reduction Program G-1 AC/USAR/ARNG Army recruiting Retention CPT attrition rate PDHA and PDHRA Civilian workforce/hiring Suicide (DCIPS) Suicide events DFAS (MILPAY) HFP deploy start/end date HFP deploy country EO Office EO Trends and Complaints SHARP (SADMS) Sexual assault + FMWRC (ACR) Domestic violence referral data ACSAP (DAMIS) Drug positive date Drug type Drug/Alcohol (D/A) screen date D/A enrollment success Risk Reduction Program OTSG (MEDPROS) Post-traumatic stress disorder Traumatic Brain Injury Trends Personnel Manning/Fill CID (ACI2) Crime date Crime type Investigation finding CID unit involved Investigation date Crime Data USAREC (Accessions) Entry waiver date Entry waiver type OPMG (COPS) AWOL offenses DMDC (TAPDB) Divorce rates Demographics OTSG (MEDPROS) Behavioral health diagnoses PDHRA compliance OTJAG (Clerk of Court) Courts-Martial Disciplinary actions SSN-level Data (available) Aggregate Data FMWRC (ACR) Spouse abuse Child abuse CHPPM (EPICON) 4/12/2017 1:54 AM

18 Current Support System to Promote Resilience
Increased Investment through AFC Current Support System to Promote Resilience Life Skills Education Supportive Counseling Treatment Warrior Adventure Quest Triple Play Suicide Prevention Training Psychiatry-Medical Doctors ASAP Prevention Army Education Libraries Chaplains BOSS ACAP Transition Recreation & Sports Substance Abuse Counselors Unit & Rear Detachment Commander Tng Employee Assistance Program Volunteer Coordination FRSAs Relocation Svs SFAC Military Family Life Consultants Behavioral Health Specialists Yellow Ribbon Military One Source Army One Source Web Portals Military One Source Counseling Family Life Chaplains Army Family Team Building Religious Education Family Advocacy Program Mgt FRG/vFRG MFLC Tng Classes Spouse Employment Community Support Counselors Family Advocacy Social Workers EFMP Svs & Respite New Parent Support Survivor Outreach Services Victim Advocacy Child & Youth Centers Army Teen Panel FCC Operation Military Kids Youth Workforce Preparation Adolescent Substance Abuse Counselors Reduced Fees for Child & Youth Svs Youth Leadership Forums School Transition Svs MFLCs in Youth Programs & Schools Child Psychiatrists Soldiers Families Children Current Strategic Focus Efforts Campaign Plan for Health Promotion, Risk Reduction and Suicide Prevention Community Covenant Comprehensive Soldier Fitness S.H.A.R.P. Soldier & Family Action Plan Geographically Dispersed Task Force “No Holistic Approach To Resourcing, Service Delivery, or Metrics”


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