Presentation on theme: "Will John Ever Learn? Joe Harder spiritofthenewworkplace.com."— Presentation transcript:
Will John Ever Learn? Joe Harder spiritofthenewworkplace.com
Chinese character for “busy” …also means to “lose one’s mind”
Symptoms of Excessive Stress How do you know when you’re stressed? Change in eating habits “Unhealthy” feeling - malaise, aches, pains Restlessness, inability to concentrate Feeling uptight, nervous, fidgety Increased smoking, use of alcohol, caffeine Inability to sleep normally Acting irritable, depressed Physical ailments (e.g., skin, stomach, head)
Sources of Stress Intermittent (life events) Ongoing (daily “wear and tear”)
Some Stressful Life Events Starting a new educational program Changing residence/moving Change in financial position Making presentation/giving speech Family or close friend experiencing crisis Marriage, separation, or divorce
Generic sources of ongoing stress Perceived lack of control Lack of meaningfulness/commitment Feeling of incompetence Role conflict/feeling of imbalance Alienation/isolation Fear of the unknown
Type A Competitive, achievement-obsessed Perpetually in a hurry; overly time-aware * Always vs. Type B’s when they have to “Hot” and “Cold” vary in coronary risk; hostility moderates Feelings of meaningfulness and competence mitigate against coronary risk
Reactions to stress How do you typically deal with it? Avoidance, procrastination Paralysis toward perfection Confrontation of self or others Self-indulgence, self-centeredness, self-harm Psychological hardiness (roll with punches) Other?
Stress response log Stressor Meetings Deadlines No privacy Interruptio ns Feelings Annoyed, impatient Anxious Annoyed Angry, frustrated, conflicted Thoughts “what a waste” “I’ll never make it” “I wish they’d leave” “It’s not my fault I can’t get things done” Behavior hyper-critical, resistant coffee, renegotiate with self bookstore; tense up complain to sig O, cut people off, lose interest
“This free CD will change your life!” “Yeah, but for better or worse?” –Robbie Harder, at age 7
Value of Feedback OTHERS KnownUnknown SELF Known Unknown OpenHidden/ Private Blind SpotUnknown Feedback
Value of Open Communication OTHERS KnownUnknown SELF Known Unknown OpenHidden/ Private Blind SpotUnknown Honest Disclosure
EQ, SQ, CQ Emotional Quotient –Ability to recognize emotions –Ability to understand effect of emotions (hijacking) –Ability to manage emotions (self-talk) Social Quotient –Ability to recognize impact on others’ emotions –Ability to help them manage their emotions –Willingness to care to help Change Quotient –Recognizing what needs to change –Understanding the change process (resistance) –Managing the change process (small wins) Sources: Goleman, Emotional Intelligence; Clawson, Intelligence and Leadership (Darden School note)
Force Field Analysis Driving Forces Resistant Forces Current State Desired State Actions to increase? Actions to decrease?
Resistance to Change Fear of the unknown Loss of control Loss of "face" Loss of competency
Resistance to Change cont’d Need for security Poor timing Force of habit Perceived lack of support Lack of self-confidence
The way to keep a company fresh and innovative as it grows, Schmidt said, is to allow employees sanctioned creative time. At Google, for example, engineers spend 20 percent of their week on pet projects, and 10 percent on off-the-wall ideas that may seem unrelated to company business in the short term. Eliminating hierarchy and keeping decision making consensus-based also keeps an organization on its toes. http://www.gsb.stanford.edu/news/headlines/cgbe_innovationconf.shtml Conference Asks: What Drives Innovation?
Success is only achieved through repeated failure and introspection. - Soichiro Honda
Toolkit: Control what you can Toys, games, gimmicks, tricks Meditation, breathing, peaceful place Support network
Support Systems Challenger - one who tells you when you’re doing something wrong Questioner - one who probes for your motives or forces you to think through your plans Comforter - one who listens when you are upset Celebrator - one to whom you can “toot your horn”