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Discovery Health 2013 Speaker name. Core purpose and ambition Core purpose Ambition An insurance organisation comparable to the best in the world that.

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Presentation on theme: "Discovery Health 2013 Speaker name. Core purpose and ambition Core purpose Ambition An insurance organisation comparable to the best in the world that."— Presentation transcript:

1 Discovery Health 2013 Speaker name

2 Core purpose and ambition Core purpose Ambition An insurance organisation comparable to the best in the world that is renowned for excellence, innovation and financial strength. In addition, the organisation must be a powerful force for social good Make people healthier and enhance and protect their lives

3 The Discovery Health Medical Scheme offering2 Choose from the widest ranges of plans to suit your medical need and budget 3 Enjoy extensive cover and support and access to the latest medicines and technologies 4 Access a member journey that is exceptional and intuitive 5 Improve your health through Vitality 1 Discovery Health Medical Scheme offers you unequalled financial security

4 You have complete peace of mind that there is sufficient reserves to pay your claims Source: Global Credit Rating Reports Member reserves (R’ billion) *Under curatorship ** Rating watch - Source 2012 Global Credit Rating Reports A-**Resolution A+Momentum A+*Sizwe AA-Liberty AA-*Medshield AA-Bonitas AA-Fedhealth AA-Medihelp AA+Discovery GCR RatingMedical Fund Global Credit Rating Discovery has been awarded the highest possible rating for 12 consecutive years

5 The Discovery Health Medical Scheme offering1 Discovery Health Medical Scheme offers you unequalled financial security 3 Enjoy extensive cover and support and access to the latest medicines and technologies 4 Access a member journey that is exceptional and intuitive 5 Improve your health through Vitality 2 Choose from the widest ranges of plans to suit your medical need and budget

6 You have a choice of plans to suit your medical need

7 Your choices within the KeyCare Series KeyCare Hospital Network Critical hospital care Planned hospital care Chronic Illness Benefits Day-to-day medical care Screening and prevention KeyFIT KeyCare Hospital Network for emergencies and trauma; KeyCare Access Hospital Network* for child birth and care of newborns KeyCare Hospital Network Contracted state hospitalsKeyCare Hospital Network KeyCare PlusKeyCare AccessKeyCare Core Cover for antenatal services and specialist consultations *A network of 32 private hospitals

8 You have a choice of Classic Comprehensive Zero MSA Member funds Vitality Above threshold benefit Screening & Prevention Vitality Chronic Illness Benefit Hospital Benefit Classic Comprehensive Zero MSA Plan design delivers security and flexibility: Security of unlimited cover in-hospital Security of comprehensive cover for chronic medicine Security of day-to-day cover above threshold Flexibility to self fund day-to-day care below threshold Security of extensive private healthcare cover in-hospital and for chronic medicine, but with flexibility to self fund for day-to-day healthcare needs without an MSA

9 You can choose from one of our 21 plan options Monthly premiums for a principal member

10 The Discovery Health Medical Scheme offering1 Discovery Health Medical Scheme offers you unequalled financial security 2 Choose from the widest ranges of plans to suit your medical need and budget 4 Access a member journey that is exceptional and intuitive 5 Improve your health through Vitality 3 Enjoy extensive cover and support and access to the latest medicines and technologies

11 You will have the best access to medical cover and support both in-and-out of South Africa Cover for medical emergencies while travelling overseas International Travel Benefit Evacuation to SA for emergencies in Africa Africa Benefit Trauma Support Emergency assistance Make your stay in hospital more comfortable Medical Liaison Managers Emergency HealthID™

12 At Discovery Health you will receive the most extensive care and support for serious illnesses Case study: The Discovery Health Oncology Benefit Of oncology claims are covered in full Discovery Health members receiving treatment for cancer Annual spend from the oncology benefit R940m 99.8% 1.Oncology cover is unlimited on all plans 2.Ongoing care and support through Oncology Liaison Managers and Cancer Coaches

13 GP consultations Unlimited visits on: Executive Comprehensive Priority Defined number of visits: Saver Day-to-day generic medicines (schedule 3 and above) Unlimited on: Executive Classic Comprehensive Classic Delta Comprehensive Pathology Unlimited on: Executive Classic Comprehensive Classic Delta Comprehensive Classic Priority The Insured Network Benefit in = Network of independent pharmacies 58% of average spend in Self Payment Gap is covered by the Insured Network Benefit The Insured Network Benefit in 2013

14 Enjoy the rewards Earn up to 25% cash back Shop at Dis-Chem Swipe your ChroniCare card Complete a Vitality Check At a pharmacy in the Vitality Wellness Network or a Wellness Day ActivateChroniCare Receive an activation pack If you have a chronic condition, you can save up to 25% on ChroniCare products at Dis-Chem pharmacies

15 You can save up to 25% on your medication through the MedSaver benefit at Clicks pharmacies Enjoy the rewards Earn up to 25% cash back Activate MedSaver Go to to activate Visit a Clicks store Purchase schedule 1 and 2 medicines Complete a Vitality Check At a pharmacy in the Vitality Wellness Network or a Wellness Day

16 You can have your medication delivered to your door: MedXpress 1.Communication of full cover options 2.Centralised storage of members’ details 3.Dispensing fees charged at or below Discovery rate 4.Members can receive medication while travelling 5.Send us your script: 6.Phone us to place your order:

17 Upfront discount on frames and lenses Upfront discount You enjoy preferential discounts on Optometry 20% Upfront discount You can save up to 20% on your frames and lenses through our optometry network Extensive network of optometrists Preserve your Medical Savings Account and extend your rand limit for optometry

18 The scale of operations Every working minute… 3 New policy applications to the scheme R Paid out for claims 65 Calls handled 342 Claims processed 1 Hospital Admissions authorised 128 s received

19 The Discovery Health Medical Scheme offering1 Discovery Health Medical Scheme offers you unequalled financial security 2 Choose from the widest ranges of plans to suit your medical need and budget 3 Enjoy extensive cover and support and access to the latest medicines and technologies 5 Improve your health through Vitality 4 Access a member journey that is exceptional and intuitive

20 We offer you assistance to ensure you get the most out of your benefits Carry an electronic membership card Personal health records Take a photo of a claim and send it to us Order door-to-door medicine delivery Check medicine prices and alternatives Track claims and medical spend Request a document View information on hospital procedures Translate cover into one of five languages Watch our educational videos slide to unlock

21 As a Discovery Health member, your doctor has access to tools to guide you through the healthcare system Electronic health records Chronic Illness Benefit application and approval Benefit details and cover Electronic referralsEmergency HealthID Electronic prescriptions direct to your pharmacy Discovery Health members’ unique QR code gives emergency personnel secure access to essential information in an emergency. Refer Discovery Health members to another healthcare professional by using the electronic referral tool. Prescribe medicine for chronic and acute conditions using HealthID. Access Discovery Health members’ full electronic health record, including details of previous doctor and hospital visits, previously prescribed medicines, blood test results as well as health measures. View Discovery Health members’ personal and benefit information. Complete an electronic Chronic Illness Benefit application form with the required information and validation built into the electronic process.

22 The Discovery Health Medical Scheme offering1 Discovery Health Medical Scheme offers you unequalled financial security 2 Choose from the widest ranges of plans to suit your medical need and budget 3 Enjoy extensive cover and support and access to the latest medicines and technologies 4 Access a member journey that is exceptional and intuitive 5 Improve your health through Vitality

23 The Vitality program drives and rewards healthy behaviour Earn Vitality points for doing various health assessments to help you understand your current healthy status and how to Improve it Vitality makes living a healthier lifestyle easier, with savings and rewards for using our partners As you get healthier, earn Vitality points and build up your Vitality status you will enjoy greater rewards

24 Vitality makes it easy for employees to improve their health HealthyFood TM UP TO POINTS P.A Blue status Bronze status Silver status Gold status Complete online health assessments at MENTAL WELLBEING ASSESMENT POINTS NON-SMOKER DECLARATION POINTS ONLINE FITNESS ASSESSMENT POINTS VITALITY HEALTH REVIEW POINTS HIV TEST POINTS Perform health checks PROSTATE SCREENING / MAMMOGRAM POINTS NUTRITION ASSESSMENT POINTS FITNESS ASSESSMENT UP TO POINTS Gain points from living a healthy lifestyle FITNESS POINTS UP TO POINTS P.A VITALITY CHECK UP TO POINTS

25 Improve your health: Enjoy great savings at fitness partners Main member and spouse save up to 80% on the monthly rate at Virgin Active or Planet Fitness and all dependants 18 years and older save 50%. Each member must pay a card fee, an activation fee of R745 and the monthly rate. 1. Gyms and health clubs 3. Outdoor fitness activities4. Fitness monitors and smartphones 80% saving on a year’s membership at Run/Walk For Life Earn Vitality points for a 9- or 18-hole round of golf. Earn up to Vitality points for a timed sporting event Earn Vitality points when you use a web-enabled fitness monitors and smartphones 2. Make healthier lifestyle choices Save as much as 80% when you join either Allen Carr’s Easyway or Smokenders. Earn Vitality points for being a non- smoker. Save 30% at Weigh-Less or Weight Watchers. Earn points for a weight assessment and points for reaching your goal weight.

26 Improve your health: Get rewarded for healthy living Up to 25% saving on HealthyLiving™ products

27 Enjoy the rewards: Rewards on local and international flights Athens Amsterdam Barcelona Chicago Edinburgh Frankfurt Gaborone Geneva Harare Lisbon Livingstone London Los Angeles Madrid Manchester Maputo Mauritius Miami Munich New York Nice Paris Prague Rome San Francisco Tel Aviv Toronto Vancouver Victoria Falls Vienna Windhoek Zurich Bangkok Beijing Cairo Delhi Dubai Hong Kong Istanbul Kuala Lumpur Maldives Moscow Mumbai Shanghai Singapore Tokyo 14 Emirates international destinations: 32 British Airways international destinations: Blue 15% Blue 15% Bronze 20% Bronze 20% Silver 25% Silver 25% Gold 30% Gold 30% Diamond 35% Diamond 35%

28 Rewards are enhanced through DiscoveryCard Cash back based on Vitality StatusDiscoveryCard partners Get up to 20% cash back at partner stores BlueBronzeSilverGoldDiamond < 3 yrs10% N/A yrs10%11%12%13%15% > 5 yrs10%12%14%15%20% New

29 Pick n Pay rewards are enhanced through DiscoveryCard and the Pick n Pay smart shopper programme smart shopper points multiplier points based on Vitality status, for DiscoveryCard holders Equates to up to 10% saving on purchases at Pick n Pay. No sub-limits on expenditure apply to the 2012 smart shopper multiplier benefit. Blue X 2 Blue X 2 Bronze X 4 Bronze X 4 Silver X 6 Silver X 6 Gold X 8 Gold X 8 Diamond X 10 Diamond X 10

30 Choose your cell phone and contractActivate VitalityMobile for R29 a month Members have access to the complete phone range through Cell C’s footprint FREE 50% from 99c Calls to all VitalityMobile members Data boost on VitalityMobile packages, with a minimum boost of 100MB Per minute billing for international calls Over and above standard contract offer, members will get: BlackberryNokiaApple SamsungLG Members call each other for free and receive a 50% boost on data Introducing VitalityMobile in 2013

31 Enjoy the rewards: Other rewards Lifestyle rewards Shopping rewards Other travel rewards

32 KeyFIT: Incentives and rewards to enjoy a healthier lifestyle 10% HealthyFood TM saving15% HealthyFood TM saving 10% HealthyCare TM saving15% HealthyCare TM saving 10% HealthyGear TM saving15% HealthyGear TM saving Up to 15% Up to 15% Up to 15% Up to 10% 5% Clicks Cash-back rewards10% Clicks Cash-back rewards Rands R Gift BAG R funeral cover for you R funeral cover for youand up to three spouses. R5 000 funeral cover for up to R7 500 funeral cover for up to five childrenfive children Get a 5% discount on prepaid airtime from Cell C, Vodacom, MTN and Telkom The Discovery Baby programme gives new and expectant parents a baby bag filled with useful information, important baby products and discount vouchers Up to 5% Immediate Reward With Vitality Check The main member and spouse save 67% on the monthly rate at 46 Virgin Active gyms Up to 67%

33 A summary of what we offer you as a Discovery Health member

34 Discovery Health 2013 Speaker name


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