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Customer service staff Admin assistance staff

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Presentation on theme: "Customer service staff Admin assistance staff"— Presentation transcript:

1 Customer service staff Admin assistance staff
A 2 Z FACILITY SERVICES Corporate Office : 4th Floor , Bhagirathi Towers , Beside Gokul Cinema , Erragadda , Hyderabad , Andhra Pradesh India Desk : Fax : 040 – Global Contact Number : Mail us at : Visit us at : Plug & play Your trusted partner providing world class experience in providing trained Customer service staff Facility staff Logistics staff Technical tradesmen Admin assistance staff

2 A 2 Z Facility Services , 4th Floor , Bagirathi Towers , Erragadda ,
Hyderabad, Telangana State – India Hyderabad 1 A 2 Z Facility Services , H: No:32-4/A , Post Office Lane , Maddilapalem , Vishakha Patnam , AP , India Vishakhapatnam 2 A 2 Z Facility Services , # 54 Mevalur Kuppam , Valarpuram , Thandalam , Sree Perambadur , Chennai ( TN) – India Chennai 3 A 2 Z Facility Services , 1st Floor Sri Ayyappa Nilayam , Shikhamani Center , Vijayawada , Krishna - AP Vijayawada 4 A 2 Z Facility Services , 2nd Floor Kaveri Manor , Near ITC Aqua Division Nellor – AP – India Nellore 5 2 1 Bengaluru 6 A 2 Z Facility Services , Above Karur Vysya Bank ATM , Mahatma Gandhi Road , Bengaluru , Karnataka – India 4 5 6 3 cochin 7 A 2 Z Facility Services , About to open in the month of Jan 2015 7

3 Operating System Key appointments + Vice President GM - Operations
VP- Sunaiz Malik GM Ops – Mr Prasad GM Admin – Mr Sk Basha GM Sales – Mr Ruther Philips Mr Satya Dinkar – BM Vijayawada Mr KS Rao – BM Vishakhapatnam Mr Sridhar – BM Chennai Mr Pathak – BM Bengaluru Head HR – Miss Jyothi Head Admin – Mrs Sandhya Rani Head Commercial – Mr Govardhan Head QC – Mr Jilani CRM – Miss Laxmi Prasanna Head Projects – Mr Hari Krishna Legal Compliances head – Mr. Poosala Shiva Nageshwar Rao ( Ex- Dy Commissioner of Labor) 6 x Area Managers , 12 Field Officers , 12 field executives , 60 + back end support team and 5000+ Group work force having 300 + Satisfied customers GM - Operations GM- Administration GM - Sales Branch Heads Branch - Admin Managers Branch Business Managers Manager operations Asst Admin Managers Manager Data Mining Area Managers Manager Quality Control Manager Corporate Relations Field Officers / Executives Human Resource Department Asst - Manager Corporate Relations Unit Supervisors Accounts Department Executive Lead Acquisition Unit level Staff Stores / Purchases Technical executives

4 Brand Name Outsourcing
SERVICES Facility Management Customized Services Brand Name Outsourcing Taking care of complete facility requirements of your premises right from house Keeping, Security , Pantry , Land Scaping ,swimming pool maintenance , clubhouse , stationery , Catering , AMC of Lift / DG set/ AC , Electrical Needs , plumbing , carpentry, Vendor Management . Facility Staff House Keepers , Office Boys Non Security Staff , Parking Guides , Pantry Staff , Stewards , Waiters ,Utensil cleaners , Kitchen helpers , Lift boys , Ball Boys , Barmen , Gym Asst . Customer Service Staff Customer Sales Assistants, On floor promoters , Casual staff Promoters , Off Sales staff , Cashiers , Handy boys , baggage Counter boys . Logistics Staff Pickers & Packers , trolley boys, Home delivery staff , loaders & Helpers Tradesmen Electrician , tailor , Fitters ,Drivers Admin Assistance Staff HR/Accounts Asst , Front Desk Data Entry Operators You can outsource your middle management staff on our pay rolls What We do : We manage your staffs payroll Opening bank accounts Paying ESIC/EPF (online) Monthly /Annual returns (ESIC/EPF) Dealing with withdrawals Final settlements of left employees Issuing offer letters Dealing with statutory officers Key Benefits to you : Minimize 30% administrative time Payroll consultant cost – Zero ESIC/EPF consultant cost – Zero No union activities Need not to maintain statutory Registers

5 RETAIL B2B & B2C Ware House/DC In-Store Tradesmen Corporate Office
Pickers & Packers Bar Coding Staff Loaders & Un-loaders Date Entry Operators Fork Lift Operators House Keepers Handy Boys Baggage Counter Staff Customer Sales Asst Trolley Boys Gift Rapping Staff Rack Filling Staff Off Sale Staff (or) Seasonal Sales Staff Parking guides Mufti (spy) staff Trail room staff Home Delivery Helpers Electricians Tailors Fitters ( Furniture ) Valet Parking Drivers HR Asst ( Minor Task) Accounts Asst ( -do- ) Front Desk Assistant House Keepers Office boys Pantry boys Brand Name Outsourcing Ware House/DC In-Store Tradesmen Corporate Office

6 IT Corporate n9 news House Keepers Office Boys Pantry Boys Scavengers
Electricians Drivers Parking guides Non-Security Staff Atrium Staff Lift Boys Front Desk Exe Carpet Shampooing n9 news

7 H2U HOSPITALITY House Keepers Gym Assistants Stewards Receptionist
Office Boys Ball Boys Waiters Billing Operators Utensil Cleaners Utensil Cleaners Barmen Food Control Staff Parking Guides Pantry Boys Lift Boys Kitchen Supervisors Non-Security H2U Your sweet privacy ….

8 Infra / Manufacturing Industries /
Pharma and others House Keepers Electricians Non Security Drivers Office Boys Land scaping Parking guides Pickers & Packers Data Entry Operators Casuals/ Helpers Production helpers Admin assistance


10 Few of our clients RETAIL SUPER /HYPER FORMATS
M/s Hyper City Retail Ltd M/s Lifestyle International Pvt Ltd M/s Max Retail Division M/s Max Range Retail Pvt Ltd M/s Aditya Birla Retail Ltd M/s ITC Ltd M/s Globus Retail Ltd M/s Café Coffee Days M/s Portfolio Retail Ltd M/s Max Hyper Markets Pvt Ltd ( Auchan) M/s LMG Brands India Ltd M/s Shoppers Stop M/s Arvind Brands ( Mega Mart ) M/s United Colors of Benetton M/s E- City M/s OK Silks M/s Mebaz HOTELS & HOSPITALS M/s Film Club M/s Nizam Club M/s Taj Tristar M/s Rainbow Children's Hospital ( WD) M/s Maa ENT Hospitals Pvt Ltd IT & CORPORATE OFFICES M/s Jagati Publications ( SAKSHI) M/s AIS Software Technologies Pvt Ltd M/s E-Mug Technologies Pvt Ltd (WD) M/s NRSC (Sub) M/s Vatika Business Center M/s Accentia Oak Technologies M/s Newgen Software Technologies Pvt Ltd M/s 195 Sports Club PHARMA M/s Sudarshan Drugs ( SIRIS ) M/s Vineet Labs Pvt Ltd M/s Austin Labs Pvt Ltd M/s CDCSO M/s MAK Formulations Pvt Ltd INDUSTRIES M/s Sri Sai Industries M/s Agri Gold M/s Sea Pearls M/s PVS Industries M/s Bivinson Cables & Sleeves Pvt Ltd M/s Berger Paints M/s Relon Spares Pvt Ltd M/s HBC Flextech Pvt Ltd INFRA / CONSTRCTION M/s IJM (RTP) – WD – PP M/s Aditya Constructions Pvt Ltd M/s SMR Holdings Pvt Ltd M/s Divi Constructions WARE HOUSE & DC OPERATIONS M/s Hyper City Retail Ltd M/s Lifestyle International Pvt Ltd M/s Max Retail Division M/s R R Sports M/s Max Range Retail Pvt Ltd M/s ABRL M/s Patanjali M/s Auchan M/s Aircel Projects M/s Huwai Projects M/s Kaveri Ware Housing Pvt Ltd M/s Swamy Sons Agencies ( WD) OTHER CLIENTS M/s SR Enterprises M/s Richfield International Pvt Ltd M/s Pochampally Handlooms Pvt Ltd M/s Lovable People Pvt Ltd M/s Metro Cash & Carry ( Promotions) M/s Shopper Stop ( Off Sale ) M/s My Smart Shops M/s Genesis Solutions Pvt Ltd M/s Clean Source India Pvt Ltd M/s PCH Retail Pvt Ltd M/s United Colors of Benetton M/s Vijay Textiles Pvt Ltd M/s SIRI Enterprises M/s S 2 Fine Gifts Pvt Ltd M/s Treskotech Pvt Ltd M/s Parachute India Pvt Ltd M/s Vivanta ( Taj Group) (Event) M/s Arrosowl Technologies Pvt Ltd M/s SADAF Human Resource M/s Razi Healthcare Pvt Ltd M/s Razak & Sons Companies M/s Vaidehi Electricals Pvt Ltd M/s Sai Services M/s Sun City M/s Mexican Chicken M/s Bay Leaves M/s Taxi For Sure M/s ADAP TV

11 Thank U General Terms of Service Suggestions – Cost Control
Please choose the services and demand a quote of charges Charges will be as per minimum wages act as prescribed by the govt of state Since you are principle employer any deviation in minimum wages is you responsibility Shall sign the agreement with comprehensive terms to start the services First 2 weeks will be treated as setup period and client shall support to understand the site and needs. As per norms of labour department additional pay ( OT ) is applicable if worked more then 9 hours A paid week off will be availed by any staff after 6 working days , however we will organize the required floor strength for your regular needs if your business operates for 365 days. Additional manpower requirements will be floated a week ahead . If additional manpower is more then one month the cost will remain same . If it is less then 30 days the cost of extra manpower will be 150% of daily wage rate . Suggestions – Cost Control To reduce the man power cost you can hire unskilled staff who are enthusiastic to compete with skilled staff with in the cost of unskilled charges. To reduce your administrative time consumption , you can outsource or off-roll your middle management staff on our Payrolls and we will ensure all their statutory documentations is made and attendance , wages , bank accounts and Other settlements is been done as per your guide lines . Reduce the security personnel's and hire non-security personnel's to assist day to day activities with less cost. PLEASE DEMAND YOUR QUOTE – OUR GLOBAL CUSTOMER CARE TEAM WILL REVERT YOU WITH COMPREHENSIVE AND CUSTOMISED PROPOSALS WHICH SUITS YOUR INDUSTRY PLEASE CONTACT ON ( GLOBAL CONTACT NUMBER) IN CASE OF ANY EMERGENCY Thank U

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