Presentation on theme: "Using Motivational Theory to Maximize Volunteer Joy Alison Jones-Nassar, CVA Virginia State Conference on Volunteerism & Service September 2014."— Presentation transcript:
Using Motivational Theory to Maximize Volunteer Joy Alison Jones-Nassar, CVA Virginia State Conference on Volunteerism & Service September 2014
“I like to think of motivation as a pair of scissors. Scissors have two blades. One blade represents what a person brings to a situation – their talents, gifts, and energy. The other blade is what your organization brings to a person. When the two blades come together, motivation happens.” – Marlene Wilson
Motivated volunteers are joyful volunteers and joyful volunteers are more likely to: Perform well Get along Self-manage Stick around Evolve as leaders Be effective ambassadors Donate money
But First….A Pop Quiz!
1.a. I go out of my way to make friends with new people. b.I enjoy a good argument. c.After starting a task, I am not comfortable until it is completed.
2.a. I work best when there is some challenge involved. b. I would rather give orders than take them. c.I am sensitive to others – especially when they are mad.
3.a. I enjoy and seek warm, friendly relationships. b. I attempt complete involvement in a project. c.I want my ideas to predominate.
4.a. I think about consoling and helping others. b.I am verbally fluent. c.I am restless and innovative.
5.a. I set goals and think about how to attain them. b.I think about ways to change people. c.I think a lot about my feelings and the feelings of others.
David McClellan & John W. Atkinson conducted research in the 1950’s to answer questions like: Why is one person’s favorite job another person’s least favorite job? Why do some people like to figure things out while other people want clear directions? People do spend time thinking about what motivates them. The researchers identified three motivational types: affiliators, achievers, and influencers. One type is not better than another, just different. An individual can have some traits of each type, but usually one type is dominant…and that’s what influences motivation.
Phrases that describe Affiliators: I seem to be uncomfortable when forced to work alone. I go out of my way to make friends with new people. I am always getting involved in group projects. I am sensitive to others – especially when they are mad. I try to get personally involved with my superiors. I am uncomfortable when forced to work alone. I am concerned with being liked and accepted. I enjoy and seek warm, friendly relationships. It concerns me when I am being separated from others. I think about consoling and helping others. I think a lot about my feelings and the feelings of others.
Characteristics of Affiliators: “People” people Sensitive, nurturing, caring Interaction is primary Work is secondary to relationships Good listeners & caregivers Good barometers of climate
Phrases that describe Achievers: When doing a job, I seek feedback. After starting a task, I am not comfortable until it is completed. I work better when there is a deadline. I work best when there is some challenge involved. I accept responsibility eagerly. When given responsibility, I set measurable standards of high performance. I have a desire to outperform others. I attempt complete involvement in a project. I desire unique accomplishments. I am restless and innovative. I set goals and think about how to attain them.
Characteristics of Achievers: Focus on accomplishments & results Like to set goals & solve problems Well-organized Hate wasting time Like to-do lists Want to take ownership
Phrases that describe Influencers: I prefer to work alone and am eager to be my own boss. I enjoy a good argument. Status symbols are important to me. I would rather give orders than take them. I am eager to be my own boss. I prefer being my own boss, even when others feel a joint effort is required. I am very concerned about my reputation or position. I want my ideas to predominate. I have a need and desire to influence others. I am verbally fluent. I think about ways to change other people.
Characteristics of Influencers: Two types: personal & social Personal: think in win-lose terms Comfortable with conflict Can be manipulative & intimidating Social: think in win-win terms Not threatened by others’ success Want everyone to maximize potential
Practical Implications: Affiliators Interviews: Emphasis on helping & human impact Placements: Need interaction & relationships Supervision: Friendliness, importance of relationship Recognition: Personal thanks, holistic recognition Meetings: Personal check-in, consensus-building Communication: Awareness of personal news & issues Training: Opportunities for interaction, team-building Committees: Promoting cause & impact, collecting feedback, improving relationships
Practical Implications: Influencers Interviews: Emphasis on their role/contribution Placements: Influence over others, decision-making authority, looking for leadership opportunities Supervision: Hands-off, eager to accept responsibility, sensitive to hierarchy Recognition: Opportunities for high visibility, name recognition, acclaim Meetings: Can be controlling, impatient with need for group consensus Communication: Can be persuasive & confrontational Training: What’s my role? Where does my ability & expertise come in? Committees: Advocacy, bringing about significant long-term change
Resource: Visionary Leadership in Volunteer Programs: Insight and Inspiration from the Speeches of Marlene Wilson 2008
“Spending time and energy trying to ‘motivate’ people is a waste of effort. The real question is not ‘how do we motivate our people?’ If you have the right people on the bus, they will be self- motivated.” – Jim Collins