Presentation on theme: "HACTL Hong Kong Air Cargo Terminals Limited"— Presentation transcript:
1HACTL Hong Kong Air Cargo Terminals Limited April R. Ho(A briefing to prepare SHCC students for visit to HACTL)
2HACTL OverviewBackground informationThe significance of the air cargo businessWhat services HACTL offers to its customersCargo handlingValue-added servicesServices on the InternetThe facilities in SuperTerminal 1Special cargo handlingCustomer interaction pointsThe Express CenterSecurityThe automated operations and driving technologyGlossary
3HACTL OverviewWorld’s largest and the most technologically-advanced air cargo terminal operatorLocated in SuperTerminal 1, HK International Airport, Chep Lap KokAlso has a network of Inland Cargo Depots in southern China(thru subsidiary Hong Kong Air Cargo Industry Services Limited (HACIS))Serving over 90 airlines and 1,000 freight forwardersOperations began in 1976 at Kai Tak AirportCargo handling80% of Hong Kong’s air cargo70% of air cargo originated or destined for China1976 – 135,368 tonnes2010 – 3.35 million tonnes(HK had a total of 4.1 million tonnes in 2010 per Airports Council International ACI)
5Hactl is jointly owned by four major corporations in Hong Kong Hactl is jointly owned by four major corporations in Hong Kong. These are:Who owns HACTL?
6BackgroundWhy the air cargo industry is so significant?A global business of approximately US$60 billionTransports 35% of the value of goods traded internationallyA critical part of the airline businessThe heart of a value chain that supports 32 million jobs andUS$3.5 trillion of economic activityAn important industry that is critical to global businessIn 2010, the Hong Kong International Airport ranks #1 worldwide in the volume of air cargo handled ... a total of 4.1 million tonnes.
7What services HACTL offers to customers Physical cargo handlingGeneral o Express o PerishableVulnerable o Dangerous o ValuableLive animals o Outsized cargo o Mini shipmentRamp handlingAircraft loading and unloadingLoad controlFlight operationsCrew administrationCrew transportation between aircraft and airport terminalsAll documentation for ramp handling services
8What services HACTL offers to customers (cont’d) Import and export cargo documentationChecking, accepting and issuing air waybillsCollecting chargesProcessing manifestsLoad estimates ImportArrival notificationDocument releaseCustoms clearanceExpress discharge of special cargo
9Other value-added services HACTL offers to customers Import and export servicesClear customs for cargoes before they arrive(PACCO – Pre-Arrival Customs Clearance)Sort and breakdown cargoes for freight forwarders’ collection at pre-scheduledtime to reduce the forwarders’ waiting/transportation time and costExpress handling of priority outbound cargoes for airline customers (HactlSpeed)Provide X-ray and physical checking of cargo to ensure compliance withthe cargo security standardsStore and consolidate bulk cargoes before onward forwardingRe-labelling and re-packagingAssemble and release of approved empty Unit Load Devices (ULD) for collection byfreight operators to maximize the efficiency of the latter’s operation
10Other value-added services HACTL offers to customers Logistics servicesSuperlink China Direct Service (thru HACIS)Link airlines and shippers from around the world to southern ChinaA seamless network of air-road and air-sea logistics systemsProvide cross-boundary truck servicesCustoms bonded consolidation trucksChartered trucksProvide cross-boundary barge servicesA Marine Cargo Terminal (MCT) at the HK Airport14,000 sq. meters450 meter of quay front for berthingMinimum water depth of 4 feetSupport a number of barges at the same timeAir-sea coverage:
11Other value-added services offered by HACTL to customers (cont’d) Logistics services (cont’d)Airport Direct serviceTailor make solutions for airlines and freight forwarders to ship goodsinto HK to eliminate their hassleSolution covers airport to warehouseWarehousing & ProcessingCustoms ClearancePhysical ExaminationDocument ExaminationCrane Lorry HireDelivery
12Other value-added services offered by HACTL to customers (cont’d) Accredited training servicesAccredited by IATA (International Air Transport Association) to conductIATA Dangerous Goods Regulations (DGR) certification coursesThese coursesmeet ICAO technical instructions requirement on Safe Transport ofDangerous Goods by Aircomply with the regulations of the Hong Kong Civil AviationDepartment
13What services HACTL offers to customers over the Internet Provide tools for customers toTrack their own cargoFind out what is the storage charge of any shipmentProvide customers with guidelines and useful information over the Web:How to collect cargoHow to ship cargoIATA air cargo physical handlingInternational codes on everything from airline to airportUnit Loading Device specifications, dimensions, weight for differentairlinesWhat items are prohibited in what airlinesIndustry jargonsLinks to worldwide public holidays, global time, local weather, localtraffic conditionAirline directoryFreight forwarder directory
14Cargo HandlingTo handle cargo, HACTL has7 airside interface areas; 1 dedicated for perishables and 4 with covers to protect cargo in adverse weather28 cargo hoists to move ULDs between airside and workstationsOver 300 workstations in the Main Terminal Building to build up and break down cargoes for import and exportOver 140 truck docks to deliver and collect bulk cargoes and linked to the Box Storage System (BSS);Over 50 truck docks equipped with scissor lifts for pre-packed cargoes
15Special cargo handling Perishable goodsDedicated customs examinations facilities to allow for fast release of goodsDirect airside interface for prompt handling of cargoMore than 40 truck docks dedicated for fast collection and delivery ofperishablesDangerous and radioactive goodsAdvanced fire prevention facilitiesTight access control system3 dangerous goods stores licensed to handle dangerous goodsfrom Category 2 to Category 91 radioactive goods store for storing radioactive goodsPersonnel licensed and trained to handle dangerous goodsRefrigerated cargoDedicated facilities to help cargoes stay freshA bulk cargo refrigeration centre with a total floor area of over 750 sq. m.A unitised cargo refrigeration centre with a capacity for 50 standardUnit Loading Device (ULD) positions4 half-size ULD positions, the equivalent of one and a half B747 freighters
16Special cargo handling (cont’d) Valuable cargoAn ultra-secure, custom-designed centre to handle valuable cargoDedicated armoured vehicle zone for 9 vehiclesArmoured vehicle docking facility for 4 armoured vehicles at any one timeRound-the-clock security checking by surveillance and monitoring systemsLive stock2 livestock rooms featuringTemperature controlled environmentWash-down/ grooming facilitiesDedicated area for release and acceptance of live animalsMini-Shipment CentreLocated on the ground floor of the South Office Block for customers’ convenienceAccepts consignments of under 3 pieces and not more than 75 Kg in totalOutsized cargoA twenty-foot container handling centre to handle outsized items such asautomobiles and aircraft enginesThe Cargo Storage System can cater for 140 twenty-foot ULDs
17Service PointsHACTL provides the following facilities to customers and the airline community to speed up the cargo and document processes:Customer Service Hall for airlines and freight forwarders to hand in import/export documents, make payments and do enquiriesCustoms Inspection Hall for the Hong Kong Customs and Excise Department to conduct customs inspection on cargoes. Customs inspection facilities are also present in the Perishable Cargo Center and Express CenterOffice Space is provided to airlines, freight forwarders and government departments for communication purpose
18The Express CenterHACTL has a dedicated 2-storey Express Center to handle express cargo:Over 40,000 square metresHandling capacity of over 400,000 tonnes of express cargo a yearDedicated customs clearance facility, allowing fast customsclearance serviceDesigned to allow direct truck and airside access offeringmaximum efficiency
19SecurityHACTL has water-tight security:Over 1,000 close circuit TV (CCTV) to monitor activities in and outside SuperTerminal 1 from the Security Control Center250 trained security guards to patron ramps and SuperTerminal 1Security access control to entrances and exits of tenants restricted areas. Over 100 control panels.
20Container Storage System (CSS) Multi-floorDirect and covered interface with the airside to transfer unit loaddevices (ULD’s) from the tarmac straight into the systemFully automated with more than 3,500 storage positions ,12 computer-controlled stacker cranes to move cargo efficientlyLink with workstations in the terminal by 72 overhead bridgeslocated on 2/F, 3/F and 4/FThe automated operationsBox Storage System (BSS)Computer-controlled storage positions for cargo awaiting import,export and transhipment in one location2 parallel BSS with some 10,000 storage positionsEach system has 6 aisles and 2 stacker cranes in each aisle toprovide fail-safe back-upDirectly linked to the Customs Examination Hall to facilitateefficient cargo retrieval for customs personnelA customs-bonded area with maximum security
21The automated operations (cont’d) Bulk Cargo Distribution System (BCDS)A computer controlled 'sushi-bar' style conveyor loop systemto move cargoes between floors and over 300 workstationswithin the Main Terminal BuildingDirect linkage to Customs Examination Hall, Workstations andImport and Export Truck docksWorkstationsMore than 300 computer-controlled general workstations on3/F and 4/F of SuperTerminal 1 for build-up and breakdown ofimport and export ULDS.
22The driving technology The COSAC “Community System for Air Cargo”A home-grown systemDrives every procedure of the cargo handling operationsLinks airlines, freight forwarders, government authorities, customs, shippersand consignees with a common database, allowing them toexchange informationtrack cargoclear customsgenerate neutral air waybillreceive automated notificationaccess cargo information
23The driving technology (cont’d) The Hex “Hacis E-Logistics Xystem”An e-logistics platform designed to facilitate cargo information flow along the supply chainA warehouse and order management system – down to the air waybill levelProvides cargo status in real-time – connects to COSACDisplays complete inventory records including discrepancies and damagedcargo; information of cargo carried by individual trucksLists GPS summary for SuperLink China Direct and local consignmentswhile in transitProvides cargo tonnage statistics and reports
24GlossarySome acronyms and terminologyIATA – International Air Transport AssociationULD – Unit Loading DevicesAir Waybill number – to identify a cargoRAR – Regulated Agent Regime – a security standard on cargoesPACCO – Pre-Arrival Customs ClearanceMini shipment – no more than 3 pieces per consignment and under (or equal)75 kilograms in totalOutsized cargo – examples are automobile, aircraft enginesTwenty-foot container for the outsized cargoes
25Some food for thought.....Is HACTL an organization you like to work in?Would you like to be a strategic planning personnel or a manager on the shopfloor? Why?Are there other positions in the company you’d like to work in? Name them.What do you think are the challenges in each of these jobs?Do you know what qualifies you for these jobs?What is your plan to acquire these skills and qualifications?What do you think are the challenges HACTL and/or the Hong Kong air cargoindustry is facing?If you were to overcome these challenges for HACTL or the HK air cargoindustry, what would you do?