Presentation on theme: "Innovation and Health Connected Presented by: Insert name Andrea McGuinness Safety Portfolio Lead."— Presentation transcript:
Innovation and Health Connected Presented by: Insert name Andrea McGuinness Safety Portfolio Lead
Mobile PhonesToilets Fire AlarmsFire Exits Housekeeping
NWC AHSN & AQuA NWC Academic Health Science Network: Cover Lancashire, South Cumbria, Merseyside & Cheshire Bring together healthcare and academic organisations in partnership with industry, local authorities and other agencies. Key delivery of Patient Safety Collaboratives and supporting members in their Sign Up To Safety work. AQuA: North West health improvement organisation Membership: CCG, Acute, Primary care, Community, Mental Health and Ambulance Trusts across North West England Mission is to stimulate innovation, spread best practice and support local improvement in health and in quality and productivity of health services
Patient Safety Collaboratives NWC AHSN and AQuA are supporting those responsible for patient safety across the region through: Networking events Capability building sessions: o Improvement Practitioner modules o Advanced Team Training o Patient Safety Champions Harm-specific WebEx’s. Supporting organisations with Sign Up To Safety Twitter@AQuA_Inform@NWCAHSN#NWCSaferNHS
Next Events Twitter@AQuA_Inform@NWCAHSN#NWCSaferNHS NWC Patient Safety Network Launch Event Date: Friday 13 March 2015, Venue: TBC Who Should Attend: Safety Leads, Executive sponsors and Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria. To book: http://www.nhsevents.org/?id=872http://www.nhsevents.org/?id=872 Improvement Practitioner: Measurement Date:, Wednesday 30 March 2015, Venue: Vanguard House, Daresbury. Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on measurement for improvement, particularly pertinent to those organisations prospectively measuring and monitoring safety (e.g. Safety Improvement Plans). To book: http://www.nhsevents.org/?id=874http://www.nhsevents.org/?id=874 Improvement Practitioner: Culture for Improvement Date: Wednesday 22 April 2015, Venue: Vanguard House, Daresbury. Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on how to build a culture for improvement in safety across their organisation. To book: http://www.nhsevents.org/?id=875http://www.nhsevents.org/?id=875 Improvement Practitioner: Human Factors Date: Friday 1 May 2015, Venue: Vanguard House, Daresbury. Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on Human Factors and errors. To book: http://www.nhsevents.org/?id=876http://www.nhsevents.org/?id=876 Patient Safety Network Event Date: Wednesday 20 May 2015 Venue: TBC Who Should Attend: Safety Leads, Executive sponsors and Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria To book: http://www.nhsevents.org/?id=873http://www.nhsevents.org/?id=873
Patient Safety Champions Programme Day 2
The Team Jodie Clare Bernie David Andrea Amanda
Feedback from Day 1 Gave me a huge insight into patient safety relating to other issues Very thought provoking Plenty of involvement with the group. Also to share experiences. Loved the Lucille ball clip!
Feedback from Day 1 Only one presentation style for whole day. Needed other activities A lot to pack in though especially near the end when my concentration was low
Fundamental Component of Quality Fundamental Institute of Medicine –Safety –Timeliness –Effectiveness –Efficiency –Equity –Patient Centeredness Darzi –Safety –Effectiveness –Patient Centeredness
It’s The Law
It’s Every Person’s Right To Expect Safety
It’s NHS Strategy
It’s How Performance Will Be Judged
- Primary Care
- Secondary Care
It’s How We Are Regulated - now
Its how we will be regulated - future
It Can Save Money
Poor quality care accounts for 25% healthcare budget Healthcare associated infections > £1billion Costs of successful litigation circa £800m Safe care is part of the QIPP challenge
It Can Preserve Income
It’s A Professional Responsibility
It’s The Right Thing To Do
There is a legal, strategic, operational, constitutional, regulatory, financial, professional and moral responsibility to improve patient safety You cannot afford to ignore it Take Home Message for Executives
What does safety mean to you? What does safety mean to patients?
“Patients and their carers should be present, powerful and involved at all levels of healthcare organisations from wards to the Boards of Trusts” Berwick Review, August 2013
“ Patients and families are not guests in our organisations, it is we who are guests in our patients lives” Don Berwick
‘A safety culture is where staff within an organisation have a constant and active awareness of the potential for things to go wrong. Both the staff and the organisation are able to acknowledge mistakes, learn from them, and take action to put things right.’ http://www.nrls.npsa.nhs.uk/resources/patient-safety- topics/human-factors-patient-safety-culture/
Attributes of high reliability organisations Continuous attitude to improvement Learning culture Highly trained Rewarded staff Flexibility to deal with change ‘Collective mindfulness’ about safety issues, Leadership and frontline staff take a shared responsibility for ensuring care is delivered safely. http://www.health.org.uk/news-and-events/newsletter/the-importance-of-culture-in-patient-safety/
How do we build a safety culture? Sir Stephen Moss –‘developing a safety culture doesn’t happen overnight’. Martin Bromley –‘culture change isn’t about doing one thing – it’s about doing lots of little things consistently and with purpose (whilst maintaining coordination).’ SRFT –consistent leadership, building a sense of individual responsibility at every level.
Measuring & Understanding Culture is a good start! Culture Assessment Tools Staff Surveys Patient and Carer Surveys Complaints / Compliments Incidents Successes!!!!
Action Planning for Improvement Understand your survey results. Communicate and discuss the survey results. Develop plans focused on actions. Communicate plans and clear deliverables. Implement action plans (remember what Jane Reid says about action plans!) Track progress and evaluate impact. Share what works.