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Innovation and Health Connected Presented by: Insert name Andrea McGuinness Safety Portfolio Lead.

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Presentation on theme: "Innovation and Health Connected Presented by: Insert name Andrea McGuinness Safety Portfolio Lead."— Presentation transcript:

1 Innovation and Health Connected Presented by: Insert name Andrea McGuinness Safety Portfolio Lead

2 Mobile PhonesToilets Fire AlarmsFire Exits Housekeeping

3 NWC AHSN & AQuA NWC Academic Health Science Network: Cover Lancashire, South Cumbria, Merseyside & Cheshire Bring together healthcare and academic organisations in partnership with industry, local authorities and other agencies. Key delivery of Patient Safety Collaboratives and supporting members in their Sign Up To Safety work. AQuA: North West health improvement organisation Membership: CCG, Acute, Primary care, Community, Mental Health and Ambulance Trusts across North West England Mission is to stimulate innovation, spread best practice and support local improvement in health and in quality and productivity of health services

4 Patient Safety Collaboratives NWC AHSN and AQuA are supporting those responsible for patient safety across the region through: Networking events Capability building sessions: o Improvement Practitioner modules o Advanced Team Training o Patient Safety Champions Harm-specific WebEx’s. Supporting organisations with Sign Up To Safety

5 Next Events NWC Patient Safety Network Launch Event  Date: Friday 13 March 2015,  Venue: TBC  Who Should Attend: Safety Leads, Executive sponsors and Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria.  To book: Improvement Practitioner: Measurement  Date:, Wednesday 30 March 2015,  Venue: Vanguard House, Daresbury.  Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on measurement for improvement, particularly pertinent to those organisations prospectively measuring and monitoring safety (e.g. Safety Improvement Plans).  To book: Improvement Practitioner: Culture for Improvement  Date: Wednesday 22 April 2015,  Venue: Vanguard House, Daresbury.  Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on how to build a culture for improvement in safety across their organisation.  To book: Improvement Practitioner: Human Factors  Date: Friday 1 May 2015,  Venue: Vanguard House, Daresbury.  Who Should Attend: Safety Leads, Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria who wish to increase knowledge on Human Factors and errors.  To book: Patient Safety Network Event  Date: Wednesday 20 May 2015  Venue: TBC  Who Should Attend: Safety Leads, Executive sponsors and Safety Champions/Teams from across Lancashire, Cheshire, Merseyside and South Cumbria  To book:

6 Patient Safety Champions Programme Day 2

7 The Team Jodie Clare Bernie David Andrea Amanda

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9 Feedback from Day 1 Gave me a huge insight into patient safety relating to other issues Very thought provoking Plenty of involvement with the group. Also to share experiences. Loved the Lucille ball clip!

10 Feedback from Day 1 Only one presentation style for whole day. Needed other activities A lot to pack in though especially near the end when my concentration was low

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13 Fundamental Component of Quality Fundamental Institute of Medicine –Safety –Timeliness –Effectiveness –Efficiency –Equity –Patient Centeredness Darzi –Safety –Effectiveness –Patient Centeredness

14 It’s The Law

15 It’s Every Person’s Right To Expect Safety

16 It’s NHS Strategy

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18 It’s How Performance Will Be Judged

19 - Primary Care

20 - Secondary Care

21 It’s How We Are Regulated - now

22 Its how we will be regulated - future

23 It Can Save Money

24 Poor quality care accounts for 25% healthcare budget Healthcare associated infections > £1billion Costs of successful litigation circa £800m Safe care is part of the QIPP challenge

25 It Can Preserve Income

26 It’s A Professional Responsibility

27 It’s The Right Thing To Do

28 There is a legal, strategic, operational, constitutional, regulatory, financial, professional and moral responsibility to improve patient safety You cannot afford to ignore it Take Home Message for Executives

29 What does safety mean to you? What does safety mean to patients?

30 “Patients and their carers should be present, powerful and involved at all levels of healthcare organisations from wards to the Boards of Trusts” Berwick Review, August 2013

31 “ Patients and families are not guests in our organisations, it is we who are guests in our patients lives” Don Berwick

32 Are we on target? At what cost?

33 Patient Safety Culture Andrea McGuinness © 2014 AQuA

34 ‘A safety culture is where staff within an organisation have a constant and active awareness of the potential for things to go wrong. Both the staff and the organisation are able to acknowledge mistakes, learn from them, and take action to put things right.’ topics/human-factors-patient-safety-culture/

35 ‘The safety culture of an organisation is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation’s health and safety management. Organisations with a positive safety culture are characterised by communications founded on mutual trust, by shared perceptions of the importance of safety, and by confidence in the efficacy of preventive measures.’ Organising for Safety: Third Report of the ACSNI (Advisory Committee on the Safety of Nuclear Installations) Study Group on Human Factors. Health and Safety Commission (of Great Britain). Sudbury, England: HSE Books, © 2014 AQuA

36 Attributes of high reliability organisations Continuous attitude to improvement Learning culture Highly trained Rewarded staff Flexibility to deal with change ‘Collective mindfulness’ about safety issues, Leadership and frontline staff take a shared responsibility for ensuring care is delivered safely.

37 How do we build a safety culture? Sir Stephen Moss –‘developing a safety culture doesn’t happen overnight’. Martin Bromley –‘culture change isn’t about doing one thing – it’s about doing lots of little things consistently and with purpose (whilst maintaining coordination).’ SRFT –consistent leadership, building a sense of individual responsibility at every level.

38 Measuring & Understanding Culture is a good start! Culture Assessment Tools Staff Surveys Patient and Carer Surveys Complaints / Compliments Incidents Successes!!!!

39 Patient Safety Culture Assessment Tools

40 Patient Safety Culture Survey © 2014 AQuA

41 To support patient safety and quality improvement they sponsored the development of patient safety culture assessment tools. Developing a culture survey for: –Hospitals* –Medical Offices –Nursing Homes –Pharmacies © 2014 AQuA

42 Health care organisations can use these survey assessment tools to: –Raise staff awareness about patient safety. –Diagnose and assess the current status of patient safety culture. –Identify strengths and areas for patient safety culture improvement. –Examine trends in patient safety culture change over time. –Evaluate the cultural impact of patient safety initiatives and interventions. –Conduct internal and external comparisons. © 2014 AQuA

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46 Action Planning for Improvement Understand your survey results. Communicate and discuss the survey results. Develop plans focused on actions. Communicate plans and clear deliverables. Implement action plans (remember what Jane Reid says about action plans!) Track progress and evaluate impact. Share what works.

47 nals/quality-patient- safety/patientsafetyculture/in dex.html

48 Top Tips Start small Clarify your purpose Choose carefully Use holistically Don’t mandate

49 To do list Please watch the DVD’s as these will help you in the further modules Please ensure you have ed Clare with your visit preference

50 Any Questions?


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