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Cloud ServicesPerpetual Always up-to-date Same brand across segments 2013 versions e.g. Home and Business 2013.

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Presentation on theme: "Cloud ServicesPerpetual Always up-to-date Same brand across segments 2013 versions e.g. Home and Business 2013."— Presentation transcript:

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2 Cloud ServicesPerpetual Always up-to-date Same brand across segments 2013 versions e.g. Home and Business 2013

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4 Multiparty HD video conferencing Real-time note taking and document sharing Instant messaging and presence across firewalls Skype federation with presence, IM, and voice Lync Online Latest version of Office as a subscription Per user licensing across 5 PC/Mac and 5 mobile Roaming documents, applications, and settings Office on demand to stream the full Office to a PC Office Hosted business class and shared calendar 25 GB of storage space per user Use your own domain name to send s Premium spam and malware protection Exchange Online Document sharing and management in the cloud Internal and external sites for working together on projects Online and offline access to your documents Build your company public website with easy-to-use templates SharePoint Online

5 Setting the Scene Office 2013 Volume Licence available Office 2010 FPP Pre- Launch Offer Office 365 for consumers Office 2013 FPP General Availability Office 365 Small Business Premium October 2012December February 2013 – Online 1 March - Open 29 January 2013 Office 365 Small Business Premium

6 $3.30 $8.33 $12.50 $15 $20 (E3) Target users 1-10> ConsumerStudent Consumer Services Commercial Services $139 $219 $369 $499 Cost per month

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8 CUSTOMER PROFILE Office Client Subscription Collaboration and Communication 1 Smartphones and tablets added regularly. Availability of Office 365 apps varies by device.

9 CUSTOMER PROFILE Office Client Subscription , Collaboration and Communication 1 Smartphones and tablets added regularly. Availability of Office 365 apps varies by device.

10 Admin Portal Office 365 ProPlus , Collaboration and Communication 1 Smartphones and tablets added regularly. Availability of Office 365 apps varies by device.

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12 Exchange Online Kiosk1 GB , calendar Exchange Online (Plan 1)25 GB , calendar, personal archive, eDiscovery, AV/AS Exchange Online (Plan 2)Unlimited storage, voic , advanced archiving, Data Loss Prevention, encryption,, site mailboxes Exchange Online ProtectionProtection from spam, viruses, phishing and policy violations Exchange Online ArchivingLegal hold and compliance SharePoint Online (Plan 1)Collaboration with sites, drag and drop, site mailboxes SharePoint Online (Plan 2)Forms, Data visualization, Access/Excel/Visio Services, eDiscovery, Compliance, PowerView SharePoint Online StorageAdditional 1GB of storage Lync Online (Plan 1)Instant messaging & presence, AV Lync Online (Plan 2)Virtual Meetings Lync Online (Plan 3)Enterprise Voice Office Web Apps with SharePoint Online (Plan 1) Web Apps, collaboration with sites, fast search, drag and drop, site mailboxes Office Web Apps with SharePoint Online (Plan 2) Web Apps, Forms, Data visualization, Access/Excel/Visio Services, eDiscovery, Compliance, PowerView Office 365 ProPlusOffice subscription, PC/Mac, roaming, mobile rights Existing SKU/Feature New SKUs/Features

13 Visio Pro for Office 365 Subscription version of the advanced diagramming software, including roaming access and click to run Project Pro for Office 365Subscription version of Project Professional client software with roaming access and click to run Project Online Online-only version of project server, delivering enterprise Project, Program and Portfolio Management Project Online with Project Pro for Office 365Subscription version of Project Professional client with online capabilities of Project Online App Hosting for Office 365 Additional app hosting resources for solutions provisioned in Microsoft’s hosting environment, sold per app per month

14 Office 365 Midsize Business Office 365 Small Business Premium Office 365 Enterprise E3 Advanced Services Standard Services Office Office Web Applications Seat targets 1–10 11–250>250 Voic , In-Place Hold, Data Loss Prevention Rights Management Office Desktop Applications Price (per user/month in US Dollars) $12.50$15$20 BasicExpandedFull Pull Push BasicExpandedFull BasicExpandedFull Pull Push , IM, Collaboration, Storage Click to Run Office Deployment Active Directory® Integration IT Level Phone Support IT Administration Console InfoPath Forms, Access, Excel, Visio Services

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16 Applications Licensing TransferrableNon-transferrable PC Installs111 Price (ERP) $139$219$399 Word, Excel ®, PowerPoint ®, OneNote ® Publisher, Access ® Office Home & Student 2013Office Professional 2013 Office Home & Business 2013 Outlook Outlook ® Commercial UseNon-commercialCommercial Commercial Use

17 * Office Standard and Professional Plus include secondary install rights Licensing Price (ERP) Enterprise Value Office Web Apps Office Home & Student RT commercial rights PC/Mac Installs* Use Rights Enterprise Voice Business Intelligence Compliance, Archiving App Telemetry Terminal Service Group Policy Access, Lync, Infopath Publisher Apps Word, Excel, PowerPoint, OneNote, Outlook 90 days $219 Office Home & Business 2013 Non-commercial Not Included 1 Commercial, non-transferrable Per agreement $369 Office Standard 2013 Commercial Included 2 Commercial, transferrable Per agreement $499 Office Professional Plus 2013 Commercial Included 2 Commercial, transferrable Support Access, Lync, InfoPath PC Installs* Use Rights App Telemetry Terminal Service Group Policy

18  Preinstalled on ARM-based (RT) Windows RT devices  Includes new Office applications: Word, Excel, PowerPoint, OneNote  Office Home & Student 2013 RT commercial use rights are included in: Office 365* or Office Standard/Professional Plus 2013 or Commercial use license via Volume Licensing

19 SUITES COMPATIBILITY Office 365 Small Business (Plan P1)Office 365 Small Business (Plan P2) Office 365 Midsized Business (Plan M) Office 365 Enterprise (Plan K1/2) Office 365 Enterprise (Plan E1/2) Office 365 Enterprise (Plan E3)Office 365 Enterprise (Plan E4) Office 365 Small Business (Plan P1)  Office 365 Small Business (Plan P2)  Office 365 Midsized Business (Plan M)  Office 365 Enterprise (Plan K1/2)  Office 365 Enterprise (Plan E1/2)  Office 365 Enterprise (Plan E3)  Office 365 Enterprise (Plan E4) 

20 PRODUCT COMPATIBILITY Microsoft® Office 365Small Business Microsoft® Office 365 (Plan P1)Microsoft® Office 365 (Plan P2) Microsoft® Office 365 Midsized Business Microsoft® Office 365 (Plan M) Microsoft® Office 365 Enterprises Microsoft® Office 365 (Plan E1)Microsoft® Office 365 (Plan E2)Microsoft® Office 365 (Plan E3)Microsoft® Office 365 (Plan E4) Microsoft® Office 365 (Plan K1)Microsoft® Office 365 (Plan K2) Microsoft® Exchange Online Microsoft® Exchange Online (Plan 1) Microsoft® Exchange Online (Plan 2) Microsoft® Exchange Online Kiosk Microsoft® Exchange Online Archiving Microsoft® SharePoint Online Microsoft® SharePoint Online (Plan 1) Microsoft® SharePoint Online (Plan 2) Microsoft® SharePoint Online Storage Microsoft® SharePoint Online Partner Access Microsoft® Lync™ Online Microsoft® Lync™ Online (Plan 1)Microsoft® Lync™ Online (Plan 2)Microsoft® Lync™ Online (Plan 3) Microsoft® Lync™ Online (Plan 3 Add-on) Microsoft® Office Web Apps and ProPlus Microsoft® Office Web Apps (Plan 1) Microsoft® Office Web Apps (Plan 2) Microsoft® Office ProPlus Microsoft® Office 365 Small Businesses Microsoft® Office 365 (Plan P1)        Microsoft® Office 365 (Plan P2)        Microsoft® Office 365 Midsized Business Microsoft® Office 365 (Plan M)         Microsoft® Office 365 Enterprises Microsoft® Office 365 (Plan E1)        Microsoft® Office 365 (Plan E2)        Microsoft® Office 365 (Plan E3)        Microsoft® Office 365 (Plan E4)        Microsoft® Office 365 (Plan K1)        Microsoft® Office 365 (Plan K2)        Microsoft® Exchange Online Microsoft® Exchange Online (Plan 1)        Microsoft® Exchange Online (Plan 2)        Microsoft® Exchange Online Kiosk        Microsoft® Exchange Online Archiving        Microsoft® SharePoint Online Microsoft® SharePoint Online (Plan 1)        Microsoft® SharePoint Online (Plan 2)        Microsoft® SharePoint Online Storage        Microsoft® SharePoint Online Partner Access        Microsoft® Lync™ Online Microsoft® Lync™ Online (Plan 1)        Microsoft® Lync™ Online (Plan 2)        Microsoft® Lync™ Online (Plan 3)        Microsoft® Lync™ Online (Plan 3 Add-on)        Microsoft® Office Web Apps and ProPlus Microsoft® Office Web Apps (Plan 1)        Microsoft® Office Web Apps (Plan 2)        Microsoft® Office ProPlus       

21 General Designed for (# of users) Maximum # of users(Plan P1) – 50, (Plan P2) – 25300No limit IT value Reports dashboard ●● Active Directory sync ●● Active Directory single sign-on ●● Simplified admin interface ● Licensing Month-to-month subscription ●●● On-premises use rights ● Available add-ons BlackBerry Cloud Service ●● Visio Pro subscription ●● Project Pro subscription ●● Project Online ● CRM Online ● Kiosk subscriptions (K1, K2) ● Ex. Online archiving ● Ex. Online inactive mailbox ● Standalone plans (e.g. Ex. Online Plan 1) ● Cross-product features eDiscovery ManagerE3, E4 In-Place holdE3, E4 RMS OnlineE3, E4 Office Office web apps●●● Mobile appsSB Premium●E3, E4 Office desktop appsSB Premium●E3, E4 Office ProPlus featuresSomeAll Exchange Multi-mailbox search●● Transport rules●● Role Based Access Controls●● Hybrid deployment●● Data loss prevention (DLP)E3, E4 SharePoint Site collections1203,000 Enterprise Content Management●● Custom search query rules●E3, E4 Business Connectivity ServicesE3, E4 Excel, Visio, InfoPath ServicesE3, E4 Custom workflow actionsE3, E4 Lync and voice Lync-to-phoneE4 Hosted voic E3, E4

22 WHAT DOES IT INCLUDE Exchange Online - Exchange , Calendar, Contacts & Personal Archive - Large 25 GB mailboxes for each user and the ability to send attachments up to 25 MB - Disaster recovery though continuously-replicated, geo- redundant data centres that are third-party certified to international standards SharePoint Online - Stay up to date on company news, events and business updates with Intranet Sites - Create office documents and save directly to SharePoint Online - Access important documents offline - Set document-level permissions to protect sensitive content - Basic Public Website with easy-to- use design tools to build a professional-looking website Lync Online - Integrated instant messaging and presence, as well as online meetings with PC-audio/video conferencing and multiparty data sharing - Move easily from instant messaging into ad-hoc online meetings including PC-audio, video and screen sharing with just a few mouse clicks - Conduct online presentations to customers and colleagues including PC-audio, video, screen sharing and a virtual whiteboard Office Web Apps - Online companion to Word ®, Excel ®, PowerPoint ®, and OneNote ® - Users can view, share, and work on documents online with other users across personal computers, mobile devices, and the web Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones. WHAT IS IT A set of Microsoft hosted, web-enabled tools that let you access your , documents, contacts, and calendars from almost anywhere, on compatible devices*. The service brings together online versions of amongst the best communications and collaboration tools from Microsoft at an affordable price for small business. Office 365 Small Business is designed for businesses of up to 10 employees that need communication and collaboration tools and the ability to read and do lightweight editing of documents with Microsoft Office Web Apps. KEY FEATURES AND BENEFITS - Small business website - Simplified setup and management - Financially-backed 99.9% service availability plus service credits if service levels aren't met* - ActiveSync Mobile Support - Anti-virus and anti-spam protection - 24/7 support over the phone or online - Community technical support forum Max Users: 50

23 WHAT DOES IT INCLUDE Exchange Online - Exchange , Calendar, Contacts & Personal Archive - Large 25 GB mailboxes for each user and the ability to send attachments up to 25 MB - Use your existing domain name to create professional addresses powered by Exchange Online (for example, - Disaster recovery through continuously- replicated, geo-redundant data centres that are third-party certified to international standards - Connect with Microsoft Outlook® 2007 or later and use all of the rich Outlook functionality you already know and use, whether you are connected to the Internet at home, or in the office, or you are working offline - Help protect your organisation from spam and viruses with Microsoft Forefront® Online Protection for Exchange, which includes multiple filters and virus-scanning engines SharePoint Online - Work together effectively by sharing team documents and tracking project milestones to keep everyone in sync - Stay up to date on company news, events and business updates with Intranet Sites - Provide all team members with online access to critical business information - Easily protect critical business information by controlling who can access, read, and share documents and information - Design and maintain a simple professional- looking public website with a custom domain name - Microsoft Forefront® Security for SharePoint Online is included to help protect the SharePoint Online environment from viruses while maintaining uptime and optimising performance Lync Online - Find and connect with colleagues and customers via rich presence, instant messaging (IM), audio/video calls, and online meetings - Share your desktop, online whiteboards, and presentations with colleagues and partners inside and outside of your organisation - Make PC-to-PC voice and video calls with colleagues and customers - Conduct online meetings—including audio, video, and web conferencing—with people both inside and outside your organisation Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications Office ProPlus - With Microsoft® Office ProPlus, you get the latest version of the Office applications, seamlessly connected and enabled with cloud services, so you can access your documents, , and calendars from compatible devices. - Microsoft® Office 365 ProPlus includes the following Office 2013 Applications: Microsoft Access® 2013 Microsoft Excel® 2013 Microsoft InfoPath® 2013 Microsoft OneNote® 2013 Microsoft Outlook® 2013 Microsoft PowerPoint® 2013 Microsoft Publisher® 2013 Microsoft Word® 2013 WHAT IS IT Office 365 Small Business Premium is designed for professionals and small businesses for up to 10 employees that need communication and collaboration tools and require the ability to read and do lightweight editing of documents with Microsoft® Office Web Apps as well as access to the familiar Microsoft Office suite. KEY FEATURES AND BENEFITS - Complete communication and collaboration suite specially designed for professionals and small business - Familiar Microsoft Office applications (such as Word and Excel) - Anti-virus and anti-spam solutions - ActiveSync Mobile Support - Simplified setup and management - 24/7, IT-level support over the phone, the web, , and via Community Forum Max Users: 25

24 WHAT DOES IT INCLUDE Exchange Online - Exchange , Calendar, Contacts & Personal Archive - Large 25 GB mailboxes for each user and the ability to send attachments up to 25 MB - Use your existing domain name to create professional addresses powered by Exchange Online (for example, - Disaster recovery through continuously-replicated, geo-redundant data centres that are third-party certified to international standards - Connect with Microsoft® Outlook 2007 or later and use all of the rich Outlook functionality you already know and use, whether you are connected to the Internet at home, or in the office, or you are working offline - Help protect your organisation from spam and viruses with Microsoft Forefront® Online Protection for Exchange, which includes multiple filters and virus-scanning engines SharePoint Online - Work together effectively by sharing team documents and tracking project milestones to keep everyone in sync - Stay up to date on company news, events and business updates with Intranet Sites - Provide all team members with online access to critical business information - Easily protect critical business information by controlling who can access, read, and share documents and information - Design and maintain a simple professional-looking public website with a custom domain name - Microsoft Forefront® Security for SharePoint Online is included to help protect the SharePoint Online environment from viruses while maintaining uptime and optimising performance Lync Online - Find and connect with colleagues and customers via rich presence, instant messaging (IM), audio/video calls, and online meetings - Share your desktop, online whiteboards, and presentations with colleagues and partners inside and outside of your organisation - Make PC-to-PC voice and video calls with colleagues and customers - Conduct online meetings—including audio, video, and web conferencing—with people both inside and outside your organisation Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications Office ProPlus - With Microsoft ® Office 365 ProPlus, you get the latest version of the Office applications, seamlessly connected and enabled with cloud services, so you can access your documents, , and calendars from compatible devices. Office 365 ProPlus includes the new Microsoft® Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser. - Office 365 ProPlus includes the following Office 2013 Applications: Microsoft Access® 2013 Microsoft Excel® 2013 Microsoft InfoPath® 2013 Microsoft OneNote® 2013 Microsoft Outlook® 2013 Microsoft PowerPoint® 2013 Microsoft Publisher® 2013 Microsoft Word® 2013 Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones. - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications WHAT IS IT Microsoft® Office 365 Midsize Business (Plan M) is designed for businesses with 10 – 250 employees that need communication and collaboration tools and require the ability to read and do lightweight editing of documents with Microsoft® Office Web Apps as well as access to the familiar Microsoft Office suite. KEY FEATURES AND BENEFITS - Complete communication and collaboration suite specially designed for midsized business - Familiar Microsoft Office applications (such as Word and Excel) - Anti-virus and anti-spam solutions - ActiveSync Mobile Support - Simplified setup and management - 24/7, IT-level support over the phone, the web, , and via Community Forum Max Users: 300

25 As at 28 February 2013, Office 365 Enterprise (Plan E1) will include the same functionality as Office 365 (Plan E2). This means that Office 365 (Plan E1) will now include Office Web Apps at no additional cost. The price of Office 365 (Plan E2) will be priced at the lower (Plan E1) price point. WHAT DOES IT INCLUDE Exchange Online - Large 25 GB mailboxes and the ability to send attachments up to 25 MB - Exchange , Calendar, Contacts & Personal Archive - Disaster recovery though continuously-replicated, geo- redundant data centres that are third-party certified to international standards SharePoint Online - Stay up to date on company news, events and business updates with Intranet Sites - Create office documents and save directly to SharePoint Online - Access important documents offline - Set document-level permissions to protect sensitive content - Basic Public Website with easy-to- use design tools to build a professional-looking website Lync Online - View presence status and click-to- communicate from within Outlook, SharePoint and other Office applications - Reply to an with an instant message for quicker and more effective resolution of issues - Integrated instant messaging and presence, as well as online meetings with PC-audio/video conferencing and multiparty data sharing - Move easily from instant messaging into ad-hoc online meetings including PC-audio, video and screen sharing with just a few mouse clicks - Conduct online presentations to customers and colleagues including PC-audio, video, screen sharing and a virtual whiteboard Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web4 - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones. WHAT IS IT The Microsoft Office 365® Enterprise service offering combines the familiar Office desktop suite with the latest, cloud-based versions of our next-generation communications and collaboration services: Microsoft® Exchange Online, Microsoft® SharePoint Online, and Microsoft® Lync™ Online. These services work together seamlessly to provide an enhanced productivity experience. Microsoft® Office 365 (Plan E1) is designed for businesses that need communication and collaboration tools as well as the ability to read and do lightweight editing of documents, spreadsheets and presentations with the Office Web Apps. KEY FEATURES AND BENEFITS - Streamlined communication with high availability, comprehensive security, and simplified IT management. - Single sign on capabilities with Active Directory deployment - Antivirus and anti-spam solutions included - Financially-backed 99.9% service availability plus service credits if service levels aren't met - 24/7 support over the phone and online Max Users: Unlimited

26 WHAT DOES IT INCLUDE Exchange Online - Large 25 GB mailboxes and the ability to send attachments up to 25 MB - Exchange , Calendar, Contacts & Personal Archive - Disaster recovery though continuously- replicated, geo-redundant data centres that are third-party certified to international standards - Personal archive with unlimited storage - Legal Hold - preserve users’ deleted and edited mailbox items - Hosted voic (when used with a compatible PABX) SharePoint Online - Stay up to date on company news, events and business updates with Intranet Sites - Create office documents and save directly to SharePoint Online - Access important documents offline - Set document-level permissions to protect sensitive content - Basic Public Website with easy-to-use design tools to build a professional- looking website - Enterprise features and access to Forms Services, Excel Services, Visio Services and Access Services Lync Online - View presence status and click-to- communicate from within Outlook, SharePoint and other Office applications - Reply to an with an instant message for quicker and more effective resolution of issues - Connect with Windows Live Messenger contacts using instant messaging and PC-audio or video calls directly from Lync Online - Communicate with other businesses running Lync Online - Integrated IM and presence, as well as online meetings with PC-audio/video conferencing and multiparty data sharing - Move easily from instant messaging into ad-hoc online meetings including PC- audio, video and screen sharing with just a few mouse clicks - Conduct online presentations to customers and colleagues including PC- audio, video, screen sharing and a virtual whiteboard Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications Office ProPlus - With Microsoft® Office ProPlus, you get the latest version of the Office applications, seamlessly connected and enabled with cloud services, so you can access your documents, , and calendars from compatible devices. - Microsoft® Office 365 ProPlus includes the following Office 2013 Applications: Microsoft Access® 2013 Microsoft Excel® 2013 Microsoft InfoPath® 2013 Microsoft OneNote® 2013 Microsoft Outlook® 2013 Microsoft PowerPoint® 2013 Microsoft Publisher® 2013 Microsoft Word® 2013 Microsoft Lync™ 2013 Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones. WHAT IS IT The Microsoft® Office 365 service offering combines the familiar Office desktop suite with the latest, cloud- based versions of our next-generation communications and collaboration services: Microsoft® Exchange Online, Microsoft® SharePoint Online, and Microsoft® Lync™ Online. These services work together seamlessly to provide an enhanced productivity experience. Microsoft® Office 365 (Plan E3) is designed for businesses that need full productivity, communication and collaboration tools with the familiar Office suite, Office ProPlus and Office Web Apps for light online editing. KEY FEATURES AND BENEFITS - Streamlined communication with high availability, comprehensive security, and simplified IT management. - Single sign on capabilities with Active Directory deployment - Antivirus and anti-spam solutions included % service availability plus service credits if service levels aren't met* - 24/7 support over the phone and online Max Users: Unlimited

27 WHAT DOES IT INCLUDE Office 365 Enterprise (Plan E4) includes a licence for the user to use on-premise Lync Server for voice. Exchange Online - Large 25 GB mailboxes and the ability to send attachments up to 25 MB - Exchange , Calendar, Contacts & Personal Archive - Disaster recovery though continuously- replicated, geo-redundant data centres that are third-party certified to international standards - Personal archive with unlimited storage - Legal Hold - preserve users’ deleted and edited mailbox items - Hosted voic (when used with a compatible PABX) SharePoint Online - Stay up to date on company news, events and business updates with Intranet Sites - Create office documents and save directly to SharePoint Online - Access important documents offline - Set document-level permissions to protect sensitive content - Basic Public Website with easy-to-use design tools to build a professional- looking website - Enterprise features and access to Forms Services, Excel Services, Visio Services and Access Services Lync Online - View presence status and click-to- communicate from within Outlook, SharePoint and other Office applications - Reply to an with an instant message for quicker and more effective resolution of issues - Connect with Windows Live Messenger contacts using instant messaging and PC- audio or video calls directly from Lync Online - Communicate with other businesses running Lync Online - Integrated IM and presence, as well as online meetings with PC-audio/video conferencing and multiparty data sharing - Move easily from instant messaging into ad-hoc online meetings including PC- audio, video and screen sharing with just a few mouse clicks - Conduct online presentations to customers and colleagues including PC- audio, video, screen sharing and a virtual whiteboard Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications Office ProPlus - With Microsoft® Office ProPlus, you get the latest version of the Office applications, seamlessly connected and enabled with cloud services, so you can access your documents, , and calendars from compatible devices. - Microsoft® Office 365 ProPlus includes the following Office 2013 Applications: Microsoft Access® 2013 Microsoft Excel® 2013 Microsoft InfoPath® 2013 Microsoft OneNote® 2013 Microsoft Outlook® 2013 Microsoft PowerPoint® 2013 Microsoft Publisher® 2013 Microsoft Word® 2013 Microsoft Lync™ 2013 Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones. WHAT IS IT The Microsoft® Office 365 service offering combines the familiar Office desktop suite with the latest, cloud- based versions of our next-generation communications and collaboration services: Microsoft® Exchange Online, Microsoft® SharePoint Online, and Microsoft® Lync™ Online. These services work together seamlessly to provide an enhanced productivity experience. Microsoft® Office 365 (Plan E4) is designed for businesses that need full productivity, communication and collaboration tools with the familiar Office suite, Office ProPlus and Office Web Apps for light online editing. KEY FEATURES AND BENEFITS - Streamlined communication with high availability, comprehensive security, and simplified IT management. - Single sign on capabilities with Active Directory deployment - Anti-virus and anti-spam solutions included % service availability plus service credits if service levels aren't met* - 24/7 support over the phone and online Max Users: Unlimited

28 WHAT IS IT Microsoft® Office 365 (Plan K1) provides simplified versions of both Exchange Online and SharePoint Online along with the editing capabilities of Office Web Apps. It is ideal for staff who typically only spend a small portion of their working day using a computer but who still need to communicate and collaborate with colleagues. The Microsoft Office Kiosk plan can be combined with any Office 365 for enterprise plans for greater IT control and efficiency. Many people in larger businesses do not have a dedicated computer. The Office 365 solution for the “kiosk worker” gives them access to and company information. Kiosk plans can help businesses reduce costs and provide people with just what they need. Max Users: Unlimited As at 28 February 2013, Office 365 Enterprise (Plan K1) will include the same functionality as Office 365 (Plan K2). This means that Office 365 (Plan K1) will now include Office Web Apps at no additional cost. The price of Office 365 (Plan K2) will be priced at the lower (Plan K1) price point. WHAT DOES IT INCLUDE Exchange Online - Read and manage over the Internet using Microsoft® Office Outlook® Web Access - 1GB mailbox storage per user SharePoint Online - Access to SharePoint sites along with the capability to fill out forms, over the Internet Office Web Apps - Access to Office Web Apps - Word, Excel, PowerPoint, OneNote via web browser - Editing documents from within a web browser KEY FEATURES AND BENEFITS - Low cost offering, ideal for users who don't currently have access to a collaboration sites - Great for staff who work as freelancers, manufacturing line workers, retail clerks and mail couriers Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones.

29 WHAT IS IT Microsoft® Exchange Online offers hosted that combines the control and flexibility you want and the security and reliability your business needs. It gives users rich and familiar access to , calendar, contacts, and tasks across PCs, the web, and mobile devices. With Exchange Online, businesses can take advantage of sophisticated messaging capabilities without the operational burden of on-premises server software. Microsoft Exchange Online is designed for businesses who want to get the benefits of cloud-based without sacrificing the business-class capabilities that Exchange Server has provided for decades. Built on the same technology as Exchange Server 2010, Microsoft handles the ongoing maintenance, patches, and upgrades of the Exchange infrastructure while providing IT administrators the control and flexibility they require. Max Users: Unlimited WHAT DOES IT INCLUDE Exchange Online (Plan 1) - Large 25 GB mailbox allowance per user share over primary and archive mailbox - Advanced features such as calendaring, contact, and task management as well as the latest capabilities including built-in archiving, optional Conversation View, and MailTips - Use your existing domain name (or get one from T-Suite) to create professional addresses powered by Exchange Online (for example, - Helps protect your organization from spam and viruses with Microsoft Forefront® Online Protection for Exchange, which includes multiple filters and virus-scanning engines - Disaster recovery through continuously-replicated, geo-redundant data centres that are third-party certified to international standards - Robust management tools that keep administrators in control of user permissions, distribution lists and security policies similar to a sophisticated on-premises deployment - Access s via an internet connection through web-based Microsoft Office Outlook Web App – similar to Hotmail - 24/7 support over the phone or online - Backed with a 99.9% service level Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones.

30 WHAT IS IT Microsoft® Exchange Online offers hosted that combines the control and flexibility you want and the security and reliability your business needs. It gives users rich and familiar access to , calendar, contacts, and tasks across PCs, the web, and mobile devices. With Exchange Online, businesses can take advantage of sophisticated messaging capabilities without the operational burden of on-premises server software. Exchange Online is designed for businesses who want to get the benefits of cloud-based without sacrificing the business-class capabilities that Exchange Server has provided for decades. Microsoft handles the ongoing maintenance, patches, and upgrades of the Exchange infrastructure while providing IT administrators the control and flexibility they require. Microsoft Exchange Online (Plan 2) builds on the functionality of Microsoft Exchange Online (Plan 1) by including hosted voic and legal hold capabilities. Max Users: Unlimited WHAT DOES IT INCLUDE Exchange Online (Plan 2) - Unlimited** mailboxes and the ability to send attachments up to 25 MB. - Advanced features such as calendaring, contact, and task management as well as the latest capabilities including built-in archiving, optional Conversation View, and MailTips - Always-up-to-date anti-virus and anti-spam solutions - Personal archive with unlimited storage - Hosted voic (unified messaging capabilities) - Legal Hold - preserve users’ deleted and edited mailbox items - Disaster recovery though continuously-replicated, geo-redundant data centres that are third-party certified to international standards - Robust management tools that keep IT administrators in control of user permissions, distribution lists and security policies similar to a sophisticated on-premises deployment - Interoperable with most of the devices you use today, including PCs, Macs™, BlackBerry ®, Android™, Windows Phone ®, iPhone™ and Nokia™ as well as all major web browsers - 24/7 support over the phone or online - Financially-backed, guaranteed 99.9% uptime Service Level Agreement* - *unlimited mailbox includes a 25GB mailbox with a 100GB personal archive which can be increased via service request Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones.

31 WHAT IS IT Exchange Online Kiosk provides users with features such as calendaring, contact, and task management – all delivered via a web browser. Exchange Online Kiosk is ideal for providing low cost capabilities to users within an organisation who do not have these capabilities today. Max Users: Unlimited WHAT DOES IT INCLUDE Exchange Online Kiosk - 1GB maximum mailbox size. - Shared calendar, contacts, and tasks. - Always-up-to-date anti-virus and anti-spam solutions - 24/7 support over the phone or online - Backed with 99.9% service level availability plus service credits if service levels aren't met* Mobile Access - Access Microsoft® Exchange Online with automatically updated , calendar, and contacts across a range of compatible mobile devices including iPhone™, Android™ phones, BlackBerry® smartphones, Microsoft Windows Mobile®, and Windows® Phones.

32 WHAT IS IT Microsoft® SharePoint® Online (Plan 1) allows users to share, manage and search for information and resources. SharePoint Online helps businesses create sites to share documents and insights with colleagues, partners, and customers. Max Users: Unlimited WHAT DOES IT INCLUDE SharePoint Online (Plan 1) - Manage and share personal documents and insights with colleagues using MySites - Keep teams in sync with shared document libraries, task lists and calendars with Team Sites - Stay up to date on company news, events and business updates with Intranet Sites - Create office documents and save directly to SharePoint Online - Set document-level permissions to protect sensitive content - Access important documents while out of the office - Enable real-time communication with colleagues right from within SharePoint Online - Microsoft Forefront® Security for SharePoint is included to help protect the SharePoint Online environment from viruses while maintaining uptime and optimizing performance - Ability to go external: Share documents and insights securely with partners and customers using Extranet Sites Market your business with a simple and professional public-facing website

33 WHAT IS IT Microsoft® Lync™ Online is a next-generation cloud communications application that connects people in new ways, at almost anytime, from almost anywhere Lync Online provides intuitive communications capabilities across presence and instant messaging to provide a more collaborative, engaging, and effective experience. Max Users: Unlimited WHAT DOES IT INCLUDE Lync Online (Plan 1) - View presence status and click-to-communicate from within Outlook, SharePoint and other Office applications - Reply to an with an instant message for quicker and more effective resolution of issues - Connect with Windows Live Messenger contacts using instant messaging and PC-audio or video calls directly from Lync Online - Communicate with other businesses running Lync Online - Intelligent Instant Message Filter (IIMF) built into Lync Online, which helps protect both the customer network and the Microsoft managed network against the spread of the most common viruses and spam % service availability plus service credits if service levels aren't met*

34 WHAT IS IT Microsoft® Lync™ Online is a next-generation cloud communications service that connects people in new ways. at almost anytime, from almost anywhere. Lync Online provides intuitive communications capabilities across presence, instant messaging, and a rich online meeting experience including PC-audio and web conferencing. Transform your interactions with colleagues, customers and partners from today’s hit-and-miss communication to a more collaborative, engaging, and effective experience. Max Users: Unlimited WHAT DOES IT INCLUDE Lync Online (Plan 2) - View presence status and click-to-communicate from within Outlook, SharePoint and other Office applications - Move easily from instant messaging into ad-hoc online meetings including video and screen sharing with just a few mouse clicks - Conduct online presentations to customers and colleagues including video, screen sharing and a virtual whiteboard - Invite external contacts to easily join online meetings via a native or web-based client - Connect with customers and partners through instant messaging and PC-audio or video - Reply to an with an instant message for quicker and more effective resolution of issues - Intelligent Instant Message Filter (IIMF) built into Lync Online, which helps protect both the customer network and the Microsoft managed network against the spread of the most common viruses and spam % service availability

35 WHAT IS IT - With Microsoft ® Office 365 ProPlus, you get the latest version of the Office applications, seamlessly connected and enabled with cloud services, so you can access your documents, , and calendars from compatible devices. Office 365 ProPlus includes the new Microsoft® Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser. - Office on Demand: lets businesses use Office applications on PCs they did not install Office on. Applications are streamed to the PC without being permanently installed on it, assuming an internet connection. Once users log off, the applications and documents are no longer available to other users of that PC. - The flexible pay-as-you-go, per-user licensing of Office 365 ProPlus provides your organisation with purchasing flexibility, and robust management and deployment tools to give you the IT control to adapt to evolving business needs. Max Users: Unlimited WHAT DOES IT INCLUDE Office ProPlus - Microsoft® Office 365 ProPlus includes the following Office 2013 Applications: Microsoft Access® 2013 Microsoft Excel® 2013 Microsoft InfoPath® 2013 Microsoft OneNote® 2013 Microsoft Outlook® 2013 Microsoft PowerPoint® 2013 Microsoft Publisher® 2013 Microsoft Word® 2013 Office Web Apps - Online version of Word, Excel, PowerPoint, and OneNote, accessible via a web browser - Users can view, share, and work on documents online with other users across compatible personal computers, mobile devices, and the web - Simultaneously edit Excel spreadsheets and OneNote notebooks with others in real time and see exactly who is editing and viewing your documents - Ensure that viewers see files with consistent formatting when moving between Office Web Apps and desktop Office applications

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37 FPP Open Syndication Advisor/MOCP EA FPP Open Advisor/MOSA EA

38 Customer aligns Partner of Record who receives Advisor Fee Customer purchases service direct from Microsoft Customer pays via Credit Card direct to Microsoft

39 Partner redeems product key on Office365.com Partner purchases SKU from distributor Customer retrieves digital product key through VLSC (1)Customer buys new product key from Open Programs & redeems online (2)Advisor sends customer order via MOCP, customer pays directly (3) Customer purchases seats directly on MOCP.

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41 6 original users 1 new user

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