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ONTARIO COURT WEBSITE ENHANCEMENT PROJECT. ENVIRONMENT Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political – criminal reform.

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Presentation on theme: "ONTARIO COURT WEBSITE ENHANCEMENT PROJECT. ENVIRONMENT Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political – criminal reform."— Presentation transcript:

1 ONTARIO COURT WEBSITE ENHANCEMENT PROJECT

2 ENVIRONMENT Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political – criminal reform – family law reform

3 ENVIRONMENT --2 Standards – CCCT guidelines – Web Content Accessibility Guidelines (WCAG 2.0 AA) – privacy Technical – Web 2.0 – Mobile PDAs – Security breaches

4 HISTORICAL CONTEXT  Launched June 1998  Key audiences: judiciary, legal profession and consumers (self-represented litigants)  Partner: Ontario Judicial Education Network  Website redesign 2007  Ontario Court of Justice (OCJ) enhancement 2012

5 PICTORIAL EVOLUTION 1998-2012

6

7 2007-2012

8 2012

9 OCJ GOALS Enhance access to a variety of public audiences Ensure ongoing value to the legal profession  Promote access to: Teachers Media Consumers General public

10 NEW DESIGN PRINCIPLES One stop access Consistent look and feel Visual appeal Phased in approach Develop robust processes to keep information current and accurate

11 WEBSITE TEAM Judicial Library Services (1 FTE) 2 staff Judicial Information Technology Office (1 FTE) 3 staff Content developers Project manager (OCJ)

12 PROJECT PHASES Information audit and consultation Design (story boards to acceptance) Technical (selection of CM, plugins, testing) Content development Testing – accessibility, penetration Usability testing of website Launch and marketing Documentation Review / Ongoing enhancement

13 OCJ IMPLEMENTATION PLAN Phase I - First > Select Content Management System > Do minor adjustments to current website (e.g., consistent drop-down menu for Councils > Confirm Visual Interface Design Guidelines > Design all web elements (e.g., logos, icons, graphics) Phase II - Foundation > Map existing website content to revised home page > Write/find new content on a priority basis (e.g., “How can we help you?” is a high priority) > Assign writing of new content Phase III – Test > Conduct “usability testing,” using a range of potential users (give them 5 items to find and provide feedback) > Phase IV - Launch > Develop a communications and marketing plan for internal and external audiences > Launch new website Phase V – Future > Develop items from “Future wish list,” e.g., video tour of courtrooms, interactive learning tools, increased functionality via CIMS, e.g., related to fines payment, etc. > Conduct User Evaluation six months after launch Feb-Sept 2011Nov 2011Mar 2012 Going forward

14 LESSONS LEARNED Communication, communication, and communication Translation issues Technology

15 GOVERNANCE Under development OCJ visual style manual Documentation

16 FUTURE Enhancements for the Superior Court and Court of Appeal Ongoing review Ongoing security enhancement to website and back up

17 TECHNICAL SPECIFICATION OCJ WEBSITE Operating System: Windows Server 2008 R2 Enterprise Web Server: Internet Information Services (IIS) 7.5 Supported Server Side Scripting languages: PHP, Perl, ASP, ASP.Net Database: MySQL Content management: WordPress 3.4 Search: Sphider 1.3.5 PHP Search engine (driven by PHP 5.4.3 and MySQL 5.5) Usage tracking: Awstats version 7.0 (Requires Perl: ActivePerl 5.14.2.1402)

18 To manage mobile access, visual interest, support for two languages, security, etc. a number of plugins are employed. WordPress Mobile Pack JQuery Mobile Framework Mobile Analytics WordPress Multi-Site Use of Widgets WP-chgFontSize Multilingual WordPress TinyMCE Advanced Portfolio Slideshow Maintenance Mode JavaScript save mail Captcha

19 WEBSITE HOSTING Dedicated server, with a few high-availability features, but not a full HA environment. Perimeter protection with intrusion detection and a dedicated firewall Access via remote KVM (as if we are there at the local keyboard, monitor and even power- on button). Backup to a local, secondary hard-drive and also to internal storage. 24/7 call centre support

20 USEFUL SITES – Court websites CCCT_CCTJ blog http://ccct- cctj.ca/category/blog/feedhttp://ccct- cctj.ca/category/blog/feed Court Technology Bulletin (US) http://courttechbulletin.blogspot.ca/ http://courttechbulletin.blogspot.ca/ National Center for State Courts (US) http://www.ncsc.org/Topics/Media/Court- Websites/Resource-Guide.aspx

21 WEBSITE DESIGN LINKS General: http://uxmag.com/ A list apart http://www.alistapart.com/articles/the- infinite-grid/ http://www.alistapart.com/articles/the- infinite-grid/ Usability: http://www.useit.com/ http://www.usability.go v http://www.usability.go v

22 Web Design Training & Tutorials: http://www.netmagazine.com/ http://www.webdesignerdepot.com/ Site Point http://www.sitepoint.com/http://www.sitepoint.com/ Tut+ http://net.tutsplus.com/http://net.tutsplus.com/ http://webdesign.tutsplus.com/ http://wp.tutsplus.com/ Web Experience Toolkit (WET) http://wet- boew.github.com/wet-boew/index- eng.htmlhttp://wet- boew.github.com/wet-boew/index- eng.html

23 Accessibility http://www.evengrounds.com/ http://www.uxbooth.com/view/blog/acc essibility/ http://www.uxbooth.com/view/blog/acc essibility/ http://www.w3.org/WAI/intro/wcag.php

24 Louise Hamel Judicial Library Services Ontario Ministry of the Attorney General Louise.Hamel@ontario.ca 416-327-5750


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