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6.  FortisAlberta is Power Distribution company, responsible for 520,000 residential, farm and business customers in more than 200 communities in Alberta, Canada  118,000 kilometres (73,000 miles) of power lines  225,000 square kilometer (87,000 square miles) service area  more than 60 per cent of Alberta's low-voltage distribution system  42 Service Points across our territory  Build, maintain and upgrade power lines  Install and read meters Who is FortisAlberta

7. 7 BizTalk central to all Integration at FortisAlberta Using BizTalk Servers since 2006 BizTalk 2006 to BizTalk 2009 Upgrade BizTalk 2009 to BizTalk 2010 Upgrade Currently on BizTalk Server 2010 Looking to upgrade to BizTalk 2013 R2 in Early 2016 Over 20 Applications Automated Metering Outage Management System Fortis Control Centre Construction Management System Market Transactions BizTalk Integrations Financial Institutions Call before digging ticketing Planned Power Outages IVR Many others…

8. 8 AMI System Automated Metering Infrastructure (AMI) is a technology that allows reading of electric meters remotely without having to physically visit and manually read meters Before AMI, customer meters were manually read every two months Meter readers drove over 6 million km (3.7 million miles) in 2008! FortisAlberta utilizes Power Line Carrier (PLC) meaning all communication with meters travels along the power lines

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10. 10 Remote Connect Remote Connect/Disconnect Meters are special type of AMI meter that allows us to remotely Disconnect and reconnect a customers service Rolling out a Power line technician (PLT) can be costly – Average of $15/trip, $30 round trip, or $60 for a full disconnect and reconnect Benefits of being able to remotely disconnect a customer and more importantly reconnect a customer: Save two trips of a PLT driving out to remote site (Average $120) Cost to disconnect customer Cost to connect customer Quickly restore a customers power compared to having them wait the 24 hour SLA – increasing customer satisfaction

11. 11 Remote Connect Demo

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