Presentation on theme: "UPLOAD YOUR S2 SCANNER. To upload your Scanner means: Sending the data of the scans you made from your Scanner to the worldwide Nu Skin server. Benefits:"— Presentation transcript:
To upload your Scanner means: Sending the data of the scans you made from your Scanner to the worldwide Nu Skin server. Benefits: On your Scanner reports, you will see an updated overview of all your Scanner activity. Your Scanner will have the latest software version. The connection is made between scans linked to ADR orders. Nu Skin can pay you your Scanner bonuses.
Upload your Scanner After each of your scan sessions, at least once every 120 hours and no later than the last working day of the month. If your Scanner has not been uploaded within 120 hours, it gets automatically disabled. Only Nu Skin is able to reactivate it.
Upload your Scanner Connect an Internet network cable to the Ethernet port on the back of the S2 laptop. On your S2 laptop, go to MENU and select Upload:
Upload your Scanner A green light means a connection is detected and established. Click the Upload “Using Broadband” button. A red light indicates no connection is found. Make sure the network cable is connected, then reboot the laptop and check the connection status again. If the light remains red, contact your local market office for further support. A yellow light indicates that there may be a problem with the connection. Often the upload will still work while a yellow light is showing. If the yellow light turns to a red light, make sure the network cable is connected and restart the laptop.
Most common error codes Error codes 23003 – 23004 – 23005 Such codes appear during the upload and mean that the internet connection was interrupted. To solve them: First connect the internet network cable to the Ethernet port on the back of the S2 laptop and then restart the laptop. Go to MENU – Upload Check that the Network type is: DHCP Retry to upload
Most common error codes Error codes 23003 – 23004 - 23005 If the Network type is Static, then click on “Manually Configure Connection”. Change it from Static to DHCP. Change it back from DHCP to Static and see if the Network status turns green. If not, change the Network type back from Static to DHCP. If the Network status still shows yellow or red, contact your local support.