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Scrambler Alert (TM ) Room Alert (TM) Computer Room Environmental Monitoring Hit Return key to view next slide. ©1996-2003 CPL Systems All Rights Reserved.

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Presentation on theme: "Scrambler Alert (TM ) Room Alert (TM) Computer Room Environmental Monitoring Hit Return key to view next slide. ©1996-2003 CPL Systems All Rights Reserved."— Presentation transcript:

1 Scrambler Alert (TM ) Room Alert (TM) Computer Room Environmental Monitoring Hit Return key to view next slide. © CPL Systems All Rights Reserved. (011001) Server & Network Monitoring with Pager/SMS Alerts

2 Freedom Peace of Mind Knowing that if there are any problems, the Scrambler will place a message on your pager, mobile phone or . Scrambler Alert

3 We keep the best company Since 1984, some of our valued Scrambler and Room Alert customers include COMPUTER SCIENCES CORP SOUTHCO MANUFACTURING STOKE CITY COUNCIL ENESCO EUROPEAN GIFTWARE NEWARK COLLEGE MACMILLAN MAGAZINES LTD WORLDGATE LIMITED PRUDENTIAL ASSURANCE WINDSOR LIFE ASSURANCE OKI (UK) LIMITED BEAUMONT HOSPITAL BSS GROUP PLC RACAL SURVEY LTD STEEL CONSTRUCTION INST ROCKWARE GLASS LTD CARLETON FURNITURE LTD LAKELAND LIMITED ARTHUR SANDERSON & SONS JAGUAR CARS LTD LOTHIAN REGION TRANSPORT NM ROTHSCHILD ASSET MNGMT BRIGHT REASONS RESTAURANTS EXEL LOGISTICS ALLIED CARPETS GROUP DARFEN LTD BOOTS PHARMACEUTICALS MARC RICH / GLENCORE UK RACAL VODATA LIMITED COMMA OIL & CHEMICALS MARS ELECTRONICS LTD BRITANNIA AIRWAYS HITACHI HOME ELECTRONICS(EUR) T & S STORES BARCLAYS BANK PLC M/A-COM LIMITED UNITED NORWEST SKETCHLEY RETAIL/SUPASNAPS RACAL DECCA MARINE PENTOS OFFICE FURNITURE KAWASAKI MOTORS UK SEALY UK LTD DDL ELECTRONICS LIMITED CANTERBURY CITY COUNCIL LONDON ELECTRICITY NORTH EAST WALES TEC REED ELSEVIER (UK) LIMITED SMITHS INDUSTRIES SCOTTISH HOMES CRAFT COLLECTION LTD CELESTION INTERNATIONAL ALISON ASSOCIATES PROVIDENT INSURANCE PLC NORPRINT INTERNATIONAL B H BLACKWELL AXUS UK LTD RATHION MARINE BARCLAYS LIFE WW JOHNSON & SON LTD TK-ECC LTD TELECOM MANUFACTURING HEYGATES LTD GENERAL MEDICAL COUNCIL WYKO GROUP LTD BRITAX RUMBOLD FIRST GROUP STRATHCLYDE BUSES UNIVERSITY OF NOTTINGHAM ROTHERHAM GENERAL HOSPITAL BOOK DATA LTD BRISTOL BABCOCK LTD CROMWELL GROUP HOLDINGS ARJO WIGGINS FINE PAPERS ROYSCOT TRUST PLC NISA TODAY'S (HOLDINGS) JOHN WILMAN LTD INGERSOLL RAND BTR SEALING SYSTEMS SMITH & WILLIAMSON MARLEY EXTRUSIONS LTD BLACKS LEISURE GROUP PLC PORTSMOUTH HOSPITAL NHS REXAM FLEXIBLES LANCASTER CITY COUNCIL DELTA CROMPTON CABLES RENISHAW PLC SPICERS WHOLESALING LTD ROSEBYS PLC LLOYDS BANK PLC MINISTRY OF DEFENCE GILBARCO LTD QUINTILES (UK) LTD ASSOC OF TEACHERS & LECTURERS GUYS HOSPITAL PURFLEET BOARD/BPB PAPERBOARD ICI CHEMICALS & POLYMERS MALTON BACON FACTORY BLUECREST FREEBOOTER LTD APL UK ROCHE PRODUCTS LTD LUCAS RISTS CAMBRIDGE UNIVERSITY PJH GROUP LTD MICHELIN TYRE PLC ARROW ELECTRONICS (UK) MOORLAND POULTRY VODAFONE PAGING LIMITED HENDERSON ADMIN PITTARDS PLC ERICSSON PLC

4 Scrambler QUICK Overview Scrambler watches your network and servers for problems. When a problem or potential problem is found, it will alert via or pager or mobile phone (SMS). When the alert is received users can Browse into the Scrambler’s own web page and view the outstanding problems. Scrambler can also run programs or its own ‘task objects’ to automatically correct problems.

5 Scrambler features...  TRUE ENTERPRISE MONITORING from a single NT/XP Workstation or Server u VB/JScript correct problems AUTOMATICALLY u Monitor NT/XP Event Logs u Check NT/XP Performance Counters, Services u Scan text (log) files for error strings u Pings, SNMP Query, SNMP Traps, TCP ports  Works with RoomAlert environment monitor u No software agents required on other servers u Advanced notification and alerting features

6 Scrambler monitors HUNDREDS of Applications... u Microsoft EXCHANGE, SQL, IIS u Lotus Notes, cc:MAIL, Groupwise etc. u SAP/R3, Oracle, all types of databases u Arcserve, Legato, all backup software u FaxSr, Biscom and all types of FAX server u WEB servers, Printers, Routers, Clients u Firewalls, Security, Performance, Comms

7 Scrambler provides... u SNMP alerts from Insight Manager, APC UPS, Cisco routers, Printers, servers etc. u Environmental monitoring eg Temperature u Problem correction with TASK OBJECTS u UNIX, OpenVMS, HP3000, AS/400, NT and Novell Netware monitoring u Escalating alerts to pagers and cell phones u alerts via Exchange, cc:MAIL etc u WEB browser management interface

8 Scrambler MONITORED OBJECTS (MO’s) u NT Event Log & disc file MO (with filter) u SNMP Query, SNMP Traps, TCP/iP ports u TCP/iP Ping (is it ‘UP’), HOST Login MO u NT Server and Novell Server MO (is it ‘UP’) u VB/JAVA “Task Object” corrects problems u WEB Page MO (read URL response time) u NT Service (is it running ?) + Auto re-start u UNIX Syslog ‘listener’ for all UNIX HOSTS u NT Performance Counters ( eg SYSTEM HEALTH) u ‘FTP GET’ MO (retrieve disc files from servers)

9 Scrambler MONITORED OBJECTS (MO’s) u Microsoft WMI u Disk space by volume (C: D: E: etc) u SNMP Trap u SNMP Query u TCP Services u NT4 Health, W2K Health u Exchange, IIS, Domino, SQL performance u Ping u Check u to SMS Gateway

10 Scrambler WEB Browser Interface  Scrambler publishes its monitoring and alerting information on the Internet WEB (with security) which provides an extremely useful feedback loop for support.  When you get an alert you can go into Internet Explorer or Netscape and browse the Scrambler WEB page.  From there you can see the status of all current alerts and what problems are outstanding. If an escalating alert is in progress you can cancel any further escalation.  You can also send a ‘manual page’ from here to a pager or cellphone to tell someone else what is happening.  Any user can make use of manual paging as a valuable addition to . For security, they can only page the centrally maintained contact list.

11 Scrambler with RoomAlert (TM)

12 Room Alert (TM) Environmental Monitoring u Mains power/UPS cuts u Temperature high u Temperature low u Humidity high/low u Flood / Smoke u Intruder u Panic button u Unlimited sensors u Four message channels u Can use customers own sensors & equipment u Measures input to UPS and output from UPS u Runs on Windows NT and Windows 95/98 (SE) u Integrated with Scrambler for NT software

13 Room Alert (TM) consists of... 4 Room Alert MO or SE software on Windows 4 Sensor ID Box which connects to com1/com2 4 Sensors to detect environmental problems: 4 Temperature, Humidity, Flood, Smoke 4 Intruder, Panic Button 4 Mains Power and UPS problems 4 Any other sensor with simple contact output

14 Room Alert (TM) PLUS is a complete package comprising... Scrambler for NT licence 5MO/SE 9 Room Alert PLUS hardware interface 9 Integrated Flood and 2 X Power sensor inputs 9 Battery backup 9 Temperature and Humidity sensors 9 AlertScript pager and SMS phone alerting 9 One free sensor input for customer use

15 The Room Alert PLUS Interface Room Alert (TM) PLUS

16 Room Alert (TM) SNMP for Tivoli, TNG and HP OpenView t Dedicated agent runs as an NT service t Generates SNMP alerts to any network monitoring software which can receive snmp. t Monitors for Power/UPS problems, Temperature, Humidity, Flood and Intruder. t Web browser interface for direct access.

17 Monitoring NT/XP Systems with Scrambler è SQL server (6.0,6.5,7.0) and IIS monitoring è MS Exchange 5.0 and 5.5 monitoring è NT/W2K Event Log & text file scans è SNMP Query, SNMP Traps, TCP/iP ports è NT Server and Workstation MO (is it ‘UP’) è VB/JAVA “Task Object” to correct problems è WEB Page MO (reads URL response time) è NT/W2K Service (is it running ?) + Auto re-start è NT Performance Counters ( eg SYSTEM HEALTH) è TCP Services eg HTTP, FTP, SMTP, TELNET, POP3

18 Scrambler Scrambler non-NT System Monitoring u Batch Job problems u Backups u Software hangs u Disk space problems u Critical processes u Device errors u Network problems u Nodes not responding u System crash detection u Servers down u Network down u System halt u Operating system halt u Software loop u Poor performance u User customised traps

19 Monitoring Novell Netware with Scrambler Alert u Netware server monitoring (UP/DOWN) u Alerts if server is “Out of Connections” u Monitors console messages using CONLOG u Includes powerful ‘Logfile Scanning’ utility u Monitors all Novell Netware log files including: console.log sys&log.err including: console.log sys&log.err tts$log.err vol$log.err tts$log.err vol$log.err

20 UNIX Monitoring with Scrambler n Scrambler SYSLOG Monitored Object n UNIX Host Login MO n UNIX process and disk volume monitor n TCP Services (ports) monitor n SNMP Query and SNMP Trap MOs n FTPGET to scan Unix based log files n IP Ping MO (is the UNIX server UP ?) The following Scrambler MO’s (Monitored Objects) can be used to monitor UNIX servers including HP9000 and RS6000

21 UNIX Monitoring with SYSLOG u Scrambler listens for all SYSLOG alerts u Monitor unlimited numbers of UNIX hosts u Just add the following line to /etc/syslog.conf è è u Then use the following command to send alerts è è $ logger -p local0.alert “ UNIX problem ” u Low overhead on the UNIX servers UNIX SYSLOG is a built-in part of all UNIX servers, and automatically monitors UNIX events. It is the UNIX equivalent of the NT Event Logs.Without Scrambler it is very difficult to make good use of it.

22 Monitoring OpenVMS with Scrambler è Low disc free space (%) eg DUA0: è Existence of critical processes è Existence of critical batch and print queues eg SYS$BATCH è Device errors eg MUA0: The OpenVMS LOGIN MO logs into the Alpha/Vax host and runs DCL scripts to check for system problems. The following are examples of OpenVMS problems detected:- In addition, the Scrambler paging command is provided in DCL to allow alerting from any existing DCL script.

23 Monitoring HP3000 with Scrambler 4 TurboImage Database capacities (% Full) 4 Existence of critical MPE BATCH JOBS 4 Disc volume free space (%) 4 Old Console messages not REPLY’d to (> 30 MIN) 4 Unspooled printers in the HP3000 spool queue 4 $STDLIST error scan with MPEX, NBSpool etc. The HP3000 LOGIN MO logs into the HP3000 host and runs several MPE/iX tests to check for system problems. The following potential problems are monitored by default:- In addition, the Scrambler SYSLOG MO can be used by HP3000’s on MPEiX 6.0 or greater. This provides a new ‘LOGGER’ command in MPE/iX to allow alerting from any existing MPE batch job or command line.

24 Monitoring AS/400 with Scrambler Scrambler can monitor any number of IBM AS/400 servers from a single NT workstation. AS/400 monitoring uses the Scrambler’s AS/400 LOGIN Monitored Object (MO). User provides AS/400 username and password to the MO in the ‘Scrambler for NT’ software so it can log in. The MO periodically logs into the AS/400 to check system availability (the frequency is set by the user). After it has logged in, the MO can run CL scripts on the AS/400 to check for additional critical problems.

25 Platforms Monitored u Microsoft Windows NT 3.51, 4.0, 2000 u Unix - all platforms including Digital Unix, HP9000 HP-UX, RS6000 AIX, SUN Solaris, Sequent, SCO, Data General DG-UX, Bull, ICL Teamserver, ICL DRS6000 u OpenVMS on VAX and Alpha u Hewlett Packard HP3000 MPEiX u Novell Netware 3.12, 4.1 & IntranetWare u IBM AS/400 OS/400 and Mainframes

26 Pagers and phones supported u AT&T, BT EasyReach, ESAT u Mercury/PageOne/Minicall u Vodapage/Vodafone u Orange/Hutchison u Cellnet, O2, One2One, Tmobile u PageNet, AirTouch, PageMart u SkyTel, MCI, PacBell, Metro u TelePage, TNI, ProNet etc etc All known pagers and digital cell phones are supported, including the following:-

27 FREE DEMO A full-function demo of Scrambler Alert (TM) and Room Alert (TM) is available for download on the WEB at You can literally be sending messages to your phones and pagers withing 5 minutes, Scrambler Alert is so easy to use.

28 More Information... CPL Systems Ltd. Tel Fax WEB (c) CPL Systems Ltd. The Alerting Experts. Since Scrambler Alert and Room Alert are Trademarks of CPL Systems Ltd.


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