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AMI Integration for Utilities

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Presentation on theme: "AMI Integration for Utilities"— Presentation transcript:

1 AMI Integration for Utilities
Rupendra Bhatnagar Industry Director Utilities November 2010

2 Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

3 Advanced Metering Infrastructures: Illustrated

4 AMI - The Evolution of Metering
Advanced Metering Infrastructure (AMI) is a communication network and meters providing usage information at regular intervals (at least hourly) and collected at least daily. (Source Utilipoint, 2006) Capabilities Measure electricity, record consumption, and meter event information electronically Remote connection and disconnection Tamper detection Outage detection Quality of supply monitoring Demand limiting Communications interface to a range of devices like in-property display direct load control equipment

5 The SAP AMI Lighthouse Council Members
Advisory Customer Council for Utilities Work Group AMI Information Exchange Project

6 SAP Advisory Customer Council Utilities (ACCU): AMI Workgroup for Deregulated Markets
Exchange of information on technology and market trends as well as on strategies for AMI, Smart Grids and Sustainability Composition and discussion of use cases Definition and prioritization of common software requirements Early customer engagement in the software-development-process (specifications, mock-ups) Timely feedback from SAP on new product developments (system demos) Exchange of information and networking MDUS Vendors:

7 AMI Use Cases –Business Processes
And what are these commercial processes? Members of the Lighthouse Council benchmarked the Utility industry and found well defined and very complete use cases while visiting SCE. They used these as a starting point, and then broke them down into sub-cases. To date, there are 18 major uses cases and 99 supporting use cases. The Council then prioritized these use cases and this is the basis for what SAP is calling “AMI extensions” or AMI-enabled business processes within SAP’s utility solution. Source: Southern California Edison

8 AMI Use Case Solution Definition Define Sub Use Cases
Use Case B1: Perform remote energy & demand read B1.1 AMI Meter/Device completes default schedule read request B1.2 AMI Meter/Device completes an on-demand read B1.3 Automatically receive non-usage (event) messages B1.4 Data users successfully retrieve either raw or bill-ready usage B1.5 AMI Head-End manages the meter reading schedule B1.6 Meter does not communicate remotely during default schedule read B1.7 Field person retrieves data directly from AMI Meter/Device B1.8 MDUS reports communication failure to retrieve billing data B1.9 AMI Meter/Device does not respond to an on-demand read EXAMPLE

9 AMI Integration Objectives
Predefined integration of the solution to market-leading AMI/MDM systems, such that end-to-end processes can be fully executed, and is based on eSOA principles. Develop and publish a set of ‘open’ enterprise services available to any third-party AMI/MDM vendor wishing to integrate to SAP back- end systems … drive market standardization. The importance of regulated vs unregulated on product design is that regulated environments do not encourage utilities to think longer-term in their investment decisions, rather, capital projects such as AMI are constrained by the need to obtain cost recovery from the regulators. Even if we put the issue of regulation aside, the need (whether mandated or voluntary) to offer alternate pricing structures (over simple TOU which is what was stipulated in the EPACT 2005 decision) is eminent in the near future. A traditional MDM cannot handle these billing processes and still maintain performance requirements with respect to data collection.

10 AMI System Landscape NetWeaver Collaboration based on ESOA Services
Upload of data to subsequent processes Coordination of installed AMI Systems Meter Data Unification AMI system Concentrator Residential meter Control panel Home Area Network (HAN) Local Area Network (LAN) Wide Area Network (WAN) Enterprise Management & Business Support Meter&Energy Data Repository Meter & Device Master Data NetWeaver Central Technical Processes by AMI Vendor products Commercial Proc‘s Meter & Energy Data Management CRM/CIS Data EAM Data Management Marketing/Sales (Self) Service Billing/Invoicing AccRec/C&C Enterprise Asset Service Mgmt Enterprise Service Repository Service Provider Data Intercompany Data Exchange Collaboration based on ESOA Services C & I meter MDUS




14 AMI Event Management: Triggering Follow-up Actions for Events
Examples for events reported by the AMI Infrastructure Missing meter readings Validation error Meter error Meter change required Concentrator error Tamper event Actual meter reading outside of predefined range Overvoltage / Undervoltage Follow-up actions triggered by the AMI Event Management Create notification Create service order Create compatible unit order Create customer contact Create BPEM case Start workflow, for example to notify a user Start customer specific follow-up actions AMI Event Management Event messages, that might originate from meters, concentrators or the MDUS system, should result in automatic follow-up actions in the SAP system. These follow-up actions depend on the triggering event type: a meter error might – for example – should result in a service order. Utility companies have to be able to flexibly configure these follow-up actions. Therefore a configurable, performing AMI Event Management is needed, that receives the messages and starts the predefined follow-up actions. The AMI Event Management allows utilities to flexibly define business rules controlling how the SAP system reacts on messages triggered by all types of events. As a result various different types of actions can be triggered. Predefined action types are: • Create notification • Create service order • Create compatible unit order • Create customer contact (and thus a customer interaction record in SAP CRM) • Create a case in Business Process Exception Management BPEM • Start a workflow, for example to notify user Based on these action types utility companies are able to define their own individual actions to trigger follow-up processes. Utilities can also define their own action types if they need to run follow-up processes in other systems. As the AMI Event Management is based on the SAP NetWeaver Business Rules Framework BRFplus that allow customers to define their own rules, actions and action types. BPEM = Business Process Exception Management


16 SAP for Utilities AMI Customers (not a full list)
hConsumers Energy Company EnBW Energie Baden-Württemberg AG RRI ENERGY IT TRUST Singapore Power Ltd Allegheny Energy Service Corp. First Energy Lincoln Electric System Saskatchewan Power Corporation SP Services Limited Middle Tenn Elc Mmbership Corp Bluebonnet Electric Cooperative GB Gas Holdings Limited MRSK Zentra OAO Dubai Electricity And Water Authority Fővárosi Vízművek Zrt.

17 Thank you!

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