Presentation on theme: "TURNING POINT SCOTLAND"— Presentation transcript:
1 TURNING POINT SCOTLAND Housing First – Glasgow3 year pilot – supporting 22 service users with active addiction
2 Background of Project: TPS interested in the Housing First model as a new way of tackling homelessness in Scotland.Initial backing from Community Casework Teams, Glasgow Housing Association, Queens Cross Housing Association and Strathclyde PoliceProject start: February 2011
3 Essential Elements of the approach: Aim: To reduce re-occurring homelessness by supporting individuals who are in active addictionUnderlying principles:24/7 support from multidisciplinary teamIndependent accommodation in scattered site housingNo requirement for housing readinessHarm reduction approachProvision of permanent housing and holistic supportRespect for service user choice re: apartment, levels of engagement, location and times of supportTargets most vulnerable – those that have difficulty coping with traditional services, resistant to service engagementphysical and mental healthsocial relationships and networksinvolvement with criminal justicefinancial wellbeingemployment/ education, meaningful activitysense of self worth/ control over lifeoverall quality of lifeUnderlying principles:Getting client’s into housing at an early stageHousing is not predicated on successful engagement
4 Accommodation Provided: Tenancies provided – self contained/ scattered social housing provided by Registered Social LandlordsTenants have full tenancy rights with rent contract and unlimited leaseFull cooperation with landlords – Glasgow Housing Association. N. G. Homes. Queens Cross H. A. South Side H.A. Thenue H.A. New Gorbals H.A.
5 Evaluation Heriot-Watt University (Johnsen & Fitzpatrick) 3 year longitudinal studyMethods:Staff/stakeholder interviews (x2)Service user interviews (x2)Case file analysis (x2)Interim Report – now available onFinal Report autumn 2013
6 Links to European Housing First sites: Housing First Europe – this links us to Copenhagen, Lisbon, Budapest and Amsterdam with secondary sites being Gothenburg, Helsinki, Vienna, Ghent and Dublin.Housing First in Europe (Grundtvig) – This links us to Paris, Marseille, Barcelona, Vienna and Helsinki.Links with FEANTSA and FNARS
7 Housing First – Glasgow Housing Association Perspective Paul Tonner 18th September 2012
8 Why Did We Get Involved?A real partnership between Turning Point Scotland as support and care provider and the RSLs as housing providersGHA’s Homelessness Strategy - places significant emphasis on preventing homelessness and sourcing appropriate support from a range of partners in helping our customers sustain their tenanciesAt the time, the project also fulfilled one of the outcomes of Glasgow’s Homelessness Strategy, namely:‘Improve outcomes for homeless households with addiction and/or criminal justice issues, including accommodation’.
9 Why Did We Get Involved?A real partnership between Turning Point Scotland as support and care provider and the RSLs as housing providersGHA’s Homelessness Strategy - places significant emphasis on preventing homelessness and sourcing appropriate support from a range of partners in helping our customers sustain their tenanciesAt the time, the project also fulfilled one of the outcomes of Glasgow’s Homelessness Strategy, namely:‘Improve outcomes for homeless households with addiction and/or criminal justice issues, including accommodation’.
11 Delivery First referral received November 2010 All cases for the pilot housed by May 2011Cases housed in an average of 3 weeks from receipt of section 5 referralAs a result of SST, cases ‘moved’ to another RSL in May 2011Agreed to ‘replace’ SST cases in the South of the city
12 Case Study – Issues and Interventions Loud musicWarnings issuedJoint visitCausing damage to flatAbusive to staffReferral to Community Improvement PartnershipPolice VisitsConcierge assistanceFighting in communal areasGraffitiChild Protection meetingThink Yes!Noisy PartiesDisturbing NeighboursFire & Rescue meeting
13 Housing summary 7 properties let 6 in North West Glasgow 2 left via Second Stage Transfer1 tenancy terminated1 new tenancy established in the South of the city1 further offer currently being pursued in the South4 current tenancies13
14 Housing First Partnership Lynne Cooper ng homes 18th September 2012
15 ng homesEstablished 19765500 homes in Springburn, Balornock, Possilpark & Parkhouse7% turnover – average 360 new tenancies per yearExcellent track recordPartnership working contributed to our success over the last 37 yearsRSL in multiple deprivationRehouse people who misuse alcohol, drugs, people with mental health issues and chaotic lifestyles
16 Tenancy Sustainment Tenancy Sustainment Team set up in 2010 Objective to support vulnerable tenants and help them maintain their tenanciesSuccess since 2010Abandonments and evictions have decreasedNew tenants are keeping their tenancies for more than 12 months – 93% sustainment for tenancies started 2011/12Team have established partnerships with a number of agencies to help support tenants: Keys to Learn
17 Housing First Partnership Partnership Established in 2012Key elements of Housing First fits exactly with ng homes Tenancy Sustainment goals24/7 support available to vulnerable tenants when having difficulty coping with their tenancyWin/Win for ng homesEarly daysContinue to develop our partnership with Housing First further
18 Service User Achievements and Challenges to date: Supporting individuals who have never engaged with any serviceNumber of individuals engaged with community addiction services – 21Number of individuals engaging with Housing First who had a history of non engagement with other services – 8Number of individuals in tenancy for over a year - 11Challenges:Engagement of housing providersFurnitureWelfare reformIndividuals adjusting to daily structure whilst in active addiction.
19 Future Plans?Incremental increase in number of service users in all areas of GlasgowPartnership working with further housing providersHousing PlusHousing First – mental health, families, prison leavers (Persistent Offenders Project)Geographical spread in several areas of Scotland currently in discussion with Renfrewshire, North/ South Lanarkshire, Inverclyde
20 For more information: Contact: Ian Irvine (Operations Manager) For more information: Contact: Ian Irvine (Operations Manager) T: E: W:SCO28827