6. Retail Service industries Supply Chain Management Global Financial Management Foundation Life Cycle Services

10. Reports Development – Things to look for CaseFrequencyFreshnessConcurrenceContentionexpectationSolution 1 Transactional, simpleReal timeHigh NohighQuery 2 Transactional, processReal timeHigh processHighRDP 3 Transactional, high volumeReal timeHigh Process, inputvery highQuery, RDP, Static RDCE, 4 Fixed period, kpi< dailygivenHighNohighCube, 5 long running reportAs neededlowLowprocessLowPreRDP 6 mixed long runningRandomHighMediumHighMixedsplit PreRDP/RDP

16. ScenarioDescription Post Trade agreements to storesSend trade agreements to retail stores for 30,000 products Assortment publishing to storesPublish product assortments for 30,000 products including converting pre-actions to action Trickle feed from the storesTrickle feed all transactions from the stores Inventory reservation and statement calculationFirst part of the end of day processing Statement postingSecond part of the end of day processing

17. RoleSpecifdicationQtyComments AX DB Server64 cores, 1 Tb RAM, 2x300 GB HDD 2 x 12 Disks RAID 10 for Data Fusion IO for TempDB and Log file 1HP 980 G7, 128 HT cores HQ CDX Server24 core, 48 GB RAM, 500 GB HDD1Virtual machines Store CDX Servers2 core, 4 Gb RAM, 100 Gb HDD, 128 kbps25Virtual machines Store CDX Server24 core, 48 GB RAM, 500 Gb HDD1HP BL 460c G7, 24 HT, 96 GB AX AOS (physical)2 x HP BL 460c G7, 24 HT, 96 GB1HP BL 460c G7, 24 HTR, 96 GB AX AOS (virtual)8 cores, 16 GB RAM, 100 GB HDD19Virtual machines Developer workstation8 cores, 8 Gb RAM, 300 GB HDD1Virtual machine Management workstation8 cores, 8 Gb RAM, 300 GB HDD1Virtual machine

18. ProcessDuration Post Trade agreements and Assortment publishing plus updating the stores ~35 min Base workload Trickle feed56 min Inventory reservation and statement calculation1h 55 min Statement posting3h 12 min Total6 h 3 min 25 % + Trickle feed51 min Inventory reservation and statement calculation2h 14 min Statement posting3h 50 min Total6h 55 min 2 x 25 % + Trickle feed1 hour 15 min Inventory reservation and statement calculation2 hours 28 min Statement posting5 hours 2 min Total8 hours 45 min

20. Find where you loose the most time there spent the most time to optimize Few or many calls 20 / 80Running or waiting 80 / 10 /10