Presentation is loading. Please wait.

Presentation is loading. Please wait.

Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software.

Similar presentations


Presentation on theme: "Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software."— Presentation transcript:

1 Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software

2 Beginner’s Basics AgVantage Dictionary Print File Management User Messages System Messages Support Call Processes

3 AgVantage Dictionary Batch – A group of entries – could be AP, AR, Inventory, GL, etc Edit – A report that is generated showing totals of all the entries into a batch Merge – To permanently post entries to the General Ledger

4 AgVantage Dictionary Fine Line Code – a numeric code assigned to every item in your dataset to assist with grouping of similar items Spool file – the area where all reports go to print once they are generated – could release automatically, some need intervention

5 AgVantage Dictionary PTF – Program Temporary Fix – how enhancements and fixes create code changes within the software Client Access – Software that is loaded on a PC to allow access to the software and your data Host on Demand – Similar to Client Access, with more remote setup capabilities

6 AgVantage Dictionary iSeries – aka AS400, Power 6, etc…the server on which AgVantage Software runs A.S.P. – Application Service Provider – where your data is stored on our iSeries and is housed in our office Query – A reporting software which allows the user to create custom reports or research data for specific information

7 AgVantage Dictionary C.D.D. – Customer Driven Development – process thru which our Users drive the development of our software Master Files – within each software package (AR, Inventory, AP, PR) etc, the file that contains setup questions which dictate how you would like the software to operate

8 Program Clues – “U” Files USYSTM AgVantage System Menu System: BEAST61 Select one of the following: 1. General Ledger GLSM 2. Accounts Payable U2 3. Payroll U3 4. Accounts Receivable U4 5. Grain Accounting U5 6. Agronomy U6 7. Energy Management U7 8. Inventory U8 9. Patronage U9 10. Mailing Manager UA 11. Counter Invoicing 12. Investments UI 13. Interfaces 14. Feed UF More... Selection or command ===>

9 Program Clues – Menu Names U2MENU Accounts Payable Main Menu System: BEAST61 Select one of the following: 1. Accounts Payable Daily Operations 2. Accounts Payable Setup 3. Accounts Payable Reports 4. Invoice History Inquiry 5. End of Month/End of Year 6. Check Reconciliation 24. AgVantage System Menu Bottom Selection or command ===>

10 Menu Clues U2MEN5 Daily Operations Menu System: BEAST61 Select one of the following: A/P Daily Operations 1. Invoice Entry & Edit U2MEN Merge Invoices 3. Split Invoice For Multiple Payments 4. Change Due Dates On Invoices 5. Vendors to Pay Report 6. Print Checks & Merge 8. Create a Batch From A/P Crossover 9. Display Vendor Balance Immediate & Hand Checks 10. Miscellaneous Checks Entry & Edit 11. Merge Miscellaneous Checks More... Selection or command ===>

11 Program Clues U2TRMA A/P INVOICE ENTRY 5/18/10 (A,C,D)... AgVantage Software XYZ 20:21:24 Invoice Number... Vendor Number.... F3=Exit F4=Prompt F6=Create vendor F7=Vendor Maintenance F8=Invoice History

12 Print File Management Access to Spool File via different means  On Command line, type GO ASSIST and take option 1 to Work with Printer Output OR  Press your Escape (ESC) key, and take option 1 to Work with Printer Output OR  On a Command line, type WRKSPLF – this command takes you right to the Spool File Output Screen

13 Print File Management Work with Printer Output System: BEAST61 User TERRIS Name, *ALL, F4 for list Type options below, then press Enter. To work with printers, press F22. 2=Change 3=Hold 4=Delete 5=Display 6=Release 7=Message 9=Work with printing status 10=Start printing 11=Restart printing Printer/ Opt Output Date Time Pages Copies Form Type PRT01 U8PIR0 03/10/11 11:38: *STD U8PIR1 03/10/11 11:38: *STD U1GLR0 03/10/11 11:38: *STD U1GLR0 03/10/11 11:46: *STD U1GLR0 03/10/11 11:50: *STD U8IRG0 03/10/11 11:50: *STD U8PIR1 03/10/11 11:55: *STD U8PIR2 03/10/11 11:55: *STD U1GLR0 03/10/11 11:55: *STD More... F1=Help F3=Exit F5=Refresh F11=Display statuses F12=Cancel F14=Select other printer output F20=Include system output F24=More keys

14 User Messages Access User Messages via different means  On a command line, type GO ASSIST and take option 3 Work with Messages OR  Press your Escape (ESC) key, and take option 3 Work with Message OR  On a command line, type WRKMSG which will take you right to your message screen

15 User Messages Two types of Messages  Messages Needing a Reply – Program or Procedure will need a reply in order to continue processing  Messages Not Needing a Reply – Informational only – and when Messages Needing a Reply are answered, they automatically move to the Messages Not Needing a Reply section

16 User Messages Work with Messages System: BEAST61 Messages for: TERRIS Type options below, then press Enter. 4=Remove 5=Display details and reply Opt Message Messages needing a reply (No messages available) Messages not needing a reply Job /TERRIS/QDFTJOBD completed normally on 05/17/11 at 10:18:37. Job /TERRIS/QDFTJOBD ended abnormally. Job /TERRIS/QDFTJOBD completed normally on 05/12/11 at 17:20:00. Waiting for reply to message on message queue QSYSOPR. Job /TERRIS/QDFTJOBD completed normally on 04/07/11 at 14:55:17. Job /TERRIS/QDFTJOBD completed normally on 04/07/11 at 14:51:56. Job /TERRIS/QDFTJOBD completed normally on 04/07/11 at 14:51:20. More... F1=Help F3=Exit F5=Refresh F6=Display system operator messages F16=Remove messages not needing a reply F17=Top F24=More keys

17 System Messages  Generally a more urgent nature, such as files too small, program or procedure errors, system status messages  These types of messages should be answered carefully, and with solid knowledge of the preferred answer to prevent data issues

18 System Messages  To access System Messages, follow the instructions of accessing your User Messages, and when you get to that screen, press the F6 key to view SYSOPR (System Operator) messages  Put a 5 on the message to display further details and get reply options

19 System Messages Work with Messages System: BEAST61 Messages for: System Operator Type options below, then press Enter. 4=Remove 5=Display details and reply Opt Message Messages needing a reply 5 Attempt to write a duplicate record to file APSCHEK (C G D F). Messages not needing a reply Service Agent is analyzing your system product activity log entries. Collection Services is not running. PM Agent requires the Collection Services to be running. EASYCOM for PHP for IBM i: Unregistered copy. Free registration at From.. : TERRIS 05/18/11 17:04:38 EASYCOM for PHP for IBM i: Unregistered copy. Free registration at More... F1=Help F3=Exit F5=Refresh F6=Display your messages F16=Remove messages not needing a reply F17=Top F24=More keys

20 System Messages Additional Message Information Message ID : RNQ1021 Severity : 99 Message type..... : Inquiry Date sent : 05/18/11 Time sent : 10:45:17 Message.... : Attempt to write a duplicate record to file APSCHEK (C G D F). Cause..... : RPG procedure U9CHR0 in program PAT.V7MS/U9CHR0 at statement 92 detected an output record with a duplicate key field (for a database file) or relative-record number (for a subfile). The actual file is COYDATA/APSCHEK(APSCHEK). Recovery... : Contact the person responsible for program maintenance to determine the cause of the problem. Possible choices for replying to message : D -- Obtain RPG formatted dump. S -- Obtain system dump. More... Type reply below, then press Enter. Reply.... F3=Exit F6=Print F9=Display message details F12=Cancel F21=Select assistance level

21 Support Call Processes  Call into our 24/7/365 Support Center by calling  During regular business hours, the call will be answered by our dispatcher who will direct your call to the proper staff for response in the order in which the call was received

22 Support Call Process  Be prepared to pass along as much information on what assistance you need; if you have an error message or have a question on a procedure or setup question or if your data isn’t what you expected it to be  You will be given a call number with the proper priority based on your need, keep that number for future reference

23 Support Call Process  If you have an error, the more information you can pass along, helps the support representative assist you quicker, follow the instructions to extract additional message information, do print screens of the screens and fax to our office at and note a call number (if you have one) on the fax to help the dispatcher attach the fax to your call

24 Extracting Additional Error Info Display Program Messages Job /TERRIS/QPADEV0008 started on 05/18/11 at 20:51:05 in subsystem Message queue TERRIS is allocated to another job. Unable to allocate a record in file U4CSTMR (R C G D F). Move your cursor up into the text of the error (the last line showing here) and press your F1 key Type reply, press Enter. Reply... F3=Exit F12=Cancel

25 Extracting Additional Error Info Additional Message Information Message ID : RNQ1218 Severity : 99 Message type..... : Inquiry Date sent : 05/18/11 Time sent : 20:52:22 Message.... : Unable to allocate a record in file U4CSTMR (R C G D F). Cause..... : RPG procedure U4CSM0 in program USYSTEMV7/U4CSM0 at statement 2403 is unable to allocate a record in file U4CSTMR. The record may be allocated to another process with the file under commitment control. The actual file is COYDATA/U4CSTMR(U4CSTMR). Recovery... : Check the job log for more information on the cause of the error and contact the person responsible for program maintenance. Possible choices for replying to message : R -- Retry the input operation. D -- Obtain RPG formatted dump. PRESS F10 KEY FOR MORE S -- Obtain system dump. MESSAGE DETAIL G -- Continue processing at *GETIN. More... Press Enter to continue. F3=Exit F6=Print F9=Display message details F10=Display messages in job log F12=Cancel F21=Select assistance level

26 Extracting Additional Error Info Display All Messages System: BEAST61 Job.. : QPADEV0008 User.. : TERRIS Number... : >> /* */ Record in use by job /TERRIS/QPADEV0007. ? C Record in use by job /TERRIS/QPADEV0007. ? C Unable to allocate a record in file U4CSTMR. Function check. RNX1218 unmonitored by U4CSM0 at statement , instruction X'0000'. Unable to allocate a record in file U4CSTMR (R C G D F). Bottom Press Enter to continue. F3=Exit F5=Refresh F12=Cancel F17=Top F18=Bottom

27 Extracting Additional Error Info  Helps US Help YOU faster  Be sure to contact Support if you aren’t sure how to answer a specific message  Do Print Screens of the Messages and make notes of the correct answers and keep yourself a ‘book of answers’

28 THANKS FOR ATTENDING  Hoping this helps you get started on the RIGHT FOOT with AgVantage Please complete your Evaluation Forms!!


Download ppt "Getting Started with AgVantage Tips to Get Started on the Right Path with AgVantage Software."

Similar presentations


Ads by Google