Presentation on theme: "Introduction to MainSaver and the Maintenance Process"— Presentation transcript:
1 Introduction to MainSaver and the Maintenance Process Part 1: Maintenance ProcessPart 2: MainSaver IntroLast Modified: February 19, 2003Creator: Phillip D. HicksAdd group/workgroup Detail tab.Add respond to form.Get contact page from earlier file.Net documents.
2 Materials CoveredThe Maintenance Process. We’ll follow the process from detecting a problem until the broken part is repaired.Introduction to MainSaver.How do I submit a WO (Work Order)?Can I edit a WO after submitting it?Helpful tips.Contacts when you have problems.
3 Our Maintenance Process Something breaks.Someone documents the problem by submitting a work order (WO).The submitted work order has a status of AWA (AWaiting Approval)The form submitter never changes the WO status.AWAOP/OPDAWRCMPCLO
4 Our Maintenance Process The Maintenance Coordinator (MC) processes the submitted form:The MC inspects the work order (WO) for clarity.The MC verifies the WO for correctness.The MC checks to see the WO is complete.When form is “blessed” by MC, then he changes the WO status:WO status AWA -> OP - OPen not affecting data.WO status AWA -> OPD - OPen affecting Data.The WO status change puts the problem on various lists used by Techs, Staff, Ops, etc.AWAOP/OPDAWRCMPCLO
5 Our Maintenance Process Now the problem in the field is fixed!A new module is in place. The bad module goes to a lab.The problem is "fixed" as far as Users and Operators are concerned.However, we still have a broken module needing repair. So...AWAOP/OPDAWRCMPCLO
6 Our Maintenance Process A Tech changes the WO status to AWR (AWaiting Repair).The OP/OPD AWR WO status change removes problem from most lists.Techs can do a search on status AWR to find broken modules.!!!SOME GROUPS CHOOSE TO SKIP THIS ENTIRE STEP!!!AWAOP/OPDAWRCMPCLO
7 Our Maintenance Process Tech fixes broken part. Tech changes the WO status AWR/OP/OPD CMP.The WO form is closed by MC. He changes the WO status CMP CLO.AWAOP/OPDAWRCMPCLOAWAOP/OPDAWRCMPCLONext, submitting form(s)…
8 Start MainSaver Double-Click on icon on your desktop hDouble-Click Icon
9 Log into your MainSaver account Type in your user name and password Get your login name and initial password from the Maintenance Coordinatorjohndoe**********
10 MainSaver Start the Maintenance Module. Click on the Maintenance button Click Here!
11 The Maintenance Module Click on the Asset Button to bring up the Asset button row Click Here!
12 Asset Module Start up the System Hierarchy Manager (Shortcut: Hit the F7 key!) Select the Option MenuRelease Here!
13 System Hierarchy Manager Choose the System, Slot, and Asset you wish to move Pulldown menu to select the System!Slot/Asset Information Printed Here!Click here!The System Hierarchy Window
14 System Hierarchy Manager Select the desired System from this pull-down menuClick here!For this exercise, we will use the MainSaver Training SystemWe’ll use “MainSaver Training” System Code for our demonstration
15 MAINSAVER TRAINING SYSTEM We will work on a problem involving “Antenna Curley!”Also, for example, we’ll open the hierarchies“Spares”, and “To Be Repaired”.Click on the “+” symbol to open a hierarchy.
16 The Maintenance Process The fundament “units” of the MainSaver database hierarchy are. . .SLOT: A short description of the location of the asset.Slots with assets attached have a mailbox like icon.Slots with no asset have a folder icon.ASSET: The module or object you want tracked.NOTE: The Slot and Asset are separated by a “/”in the hierarchy. The slot resides on the left and the asset on the right hand side.SLOT: THINGOFABOB1ASSET: VLA-GIZMO-NUMBER-1
17 The Maintenance Process Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located.Click here!The documentation process:Select (Click) on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.”
18 The Maintenance Process Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located.The documentation process:Click on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.”After the Asset has been selected click on the “Add Work Order” button at the bottom of the window to bring up the work order (WO) template.Click here!
19 Before proceeding, some helpful tools: The Maintenance ProcessBefore proceeding, some helpful tools:F3 Search:Click in the cell where you want the information.Press the F3 key.Query Lookup:Place the cursor over the cell where you want information.Do a right-click.
20 The Maintenance Process F3 SearchClick on the “Slot Number” box and press F3.The “Slot Number Lookup” dialog box will appear.Type in a search string. . .If each box is left blank, we go to the lookup dialog box
21 The Maintenance Process Lookup QueryMove the cursor over the desired field.The pop-up dialog box gives you the choice of clearing the field entry or continuing the search.
22 The Maintenance Process Click on the line with the desired information.Right-click on a column to sort the data.Click on the “OK” button and ALL the asset information is inserted in the appropriate field.
23 The Maintenance Process General Principles:Please fill in all spaces you can! HOWEVER, . .Don't let blank fields stop you from submitting forms.Information automatically filled into the WO depends on design of the asset.
24 The Maintenance Process “Charge Cost Center” FieldRequired fields:Charge Cost CenterWork RequestedThe “Cost Center Field” field is almost always filled in for you.“Work Requested” Field
25 The Maintenance Process “Originator”“Asset”“Work Area”“Asset Group Code” (Subsystem)“Fault Code”Some very important fields!!!F3 searches work in all these fields. Please fill each of fields.
26 The Maintenance Process Now, when we are satisfied with the information in the above fields, click “OK”Click here!
27 Contacts for helping you! The Maintenance ProcessContacts for helping you!Contact Phillip Hicks ( or 7319/7255).MainSaver’s Help System.PowerPoint MainSaver Contacts Documents:Asset Swapping.MainSaver Tutorial (Submitting Work orders).This presentation.
28 The Maintenance Process Materials Covered How do I submit a WO? Can I edit a WO after submitting it?Contacts when you have problems. Constructive comments on the maintenance process are welcomed.Phillip D. Hicks