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Integrated Assessment Record (IAR) Privacy and Security for IAR Viewers.

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Presentation on theme: "Integrated Assessment Record (IAR) Privacy and Security for IAR Viewers."— Presentation transcript:

1 Integrated Assessment Record (IAR) Privacy and Security for IAR Viewers

2 2 IAR Consent Model There are 2 ways to manage consent in IAR: 1.HSP-level consent directives –Consent directives that are applied to the assessments collected by your organization 2.IAR-level consent directives –IAR-level consent applies to ALL assessments stored in IAR Clients can withdraw their consent for sharing ANY assessments through the IAR, regardless of which HSP conducted the assessment

3 3 HSP-Level Consent Directive Client How Consent Works in IAR HSP-A Assessment A1 Assessment A2 Yes HSP-B Assessment B1Assessment B2 No IAR Assessment A1Assessment A2 Yes Assessment B1Assessment B2 No IAR Level Consent Directive - YES IAR-Level Consent Directive Clinician

4 4 HSP-Level Consent Directive Client How Consent Works in IAR (Cont’d) HSP-A Assessment A1 Assessment A2 Yes HSP-B Assessment B1Assessment B2 No IAR Assessment A1Assessment A2 Yes Assessment B1Assessment B2 No IAR Level Consent Directive - No IAR-Level Consent Directive Clinician

5 5 IAR Privacy and Security User Requirements Sign and understand the user agreement IAR only needs to be accessed when you are providing services to a client –All actions in IAR are logged Choose a strong password and keep it safe Inform clients and manage consent Support client privacy rights Report incidents

6 6 Staff Responsibilities for Managing Consent Inform the client so that they understand what they are consenting to Obtain the consent Register and record the consent

7 7 How to Inform Clients In order for the client to understand what they are consenting to, they must be properly informed. We inform clients by: >

8 8 What to Include When Informing Clients >

9 9 How to Obtain Consent >

10 10 Recording and Registering Consent >

11 11 Assisting the Client with IAR-Level Consent If the client requests your assistance in withdrawing consent for sharing all assessments through the IAR, you should: –Provide the client with the toll-free number for the IAR Consent Management Call Centre –Explain to the client the implication of a consent directive in the IAR (willing to share or not willing to share their assessments) –Remind the client that he/she can always change his/her mind, about his/her consent directives by calling the toll-free number

12 12 Client’s Right to Access The client can: –Make a request to you or your organization to obtain a copy of their assessment record –Make a request to you or your organization to change their assessment record –File a complaint about the privacy practice of your organization Alert your Privacy Officer if you receive these requests

13 13 Your Responsibilities in Managing Client Privacy Rights >

14 14 Incident Management Examples of Incidents Printed patient/client assessment information is left in a public area (e.g., coffee shop) A client’s assessment is faxed to the wrong number Theft, loss, damage, unauthorized destruction or modification of patient records Inappropriate access to patient information by unauthorized users Large amount of IAR records accessed by a single individual in a short period of time (out of the ordinary) User account and password was compromised Network infrastructure affected by malicious users Violation of joint security and privacy policies or procedures

15 15 Reporting Incidents If you see or recognize an incident… Example: You found printed assessment records left on a table at the Tim Hortons downstairs …Report it to your Privacy Officer immediately!

16 16 Contact Information IssuesContactPhone Request or update an IAR user account > Privacy issues with client/patient Privacy Officer > Login account or general IAR issues IAR Support

17 17 Next Steps Recorded WebEx Sessions: –IAR Privacy and Security for Clinicians and Case Workers: https://lthcap.webex.com/lthcap/lsr.php?AT=pb&SP=TC&rID= &act=pb &rKey=5480f24eb5a4c080 –Consent Management for Clinicians and Case Workers: https://lthcap.webex.com/lthcap/lsr.php?AT=pb&SP=TC&rID= &act=pb &rKey=055548d52c45cd15 e-learning: 4 modules –Module 11: Basic Privacy and Client Privacy Rights –Module 12: Informed Consent –Module 13: IAR Privacy and Security –Module 14: IAR Consent


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