2 Part A P1 – P2 – M1 – D1 Types of e-business Current e-technology used by airlinesImpacts of e-business on airlinesBenefits of e-business for airline customers
3 Definition of e-Business e- Business (electronic business) is in its simplest form, the conduct of business on the internet. It is a more generic term than e- commerce because it refers to not only buying and selling but also servicing customers and collaborating with business partners.
8 Travel InformationHow is e-business used to provide travel information?
9 Live arrival and departure information Health advice for passengersTerminal informationAirline facilitiesLatest worldwide travel newsLet’s look at Book Flights, Holidays, Hotels, Car Rental with British Airways
17 In recent years airlines have had to keep up with emerging technologies and the demand for doing business 24/7.Singapore AirlinesBritish Airways LCY-JFK only (OnAir technology) British Airways - Club World London City: On-board connectivity
30 For Next LessonMake a start on P1 – all points must include airline examples to support your assignment.Any questions, please ask me or me if I’m not around.We will look at:Impacts of e-business on airlinesBenefits of e-business for airline customers