1. 1 A CCESS TO E LIGIBILITY S UPPORT S ERVICES FOR H EALTH AND N UTRITION Usage and Eligibility Results Report As of 1/31/2010

2. 2 ACCESS Report Summary Am I Eligible 1 Self Assessments –Started to date: 555,663 –Average started per month: 12,998 2 –Completed to date: 518,785 –Average completed per month: 12,164 2 Households –Number of households found potentially eligible for at least one program: 497,973 –Percentage of households who completed the screener that were found potentially eligible for at least one program: 96% Am I Eligible at a Glance –Of the percentage of households found potentially eligible for FoodShare, the average FoodShare value is: $183.72 –On average, it took between 15 to 20 minutes to complete a self assessment Check My Benefits 3 Number of MyACCESS accounts created: 225,254 (156,985 unique accounts) 1 Cumulative total from August 2004 to present month. 2 Average over the last 3 months. 3 Cumulative total from September 2005 to present month. Source Data: ACCESS

3. 3 ACCESS Report Summary (Continued) Apply For Benefits 1 (AFB) Applications –Started to date: 626,248 –Average started per month: 28,537 2 –Submitted to date: 416,111 –Average completed per month: 18,344 2 –Full applications: 378,545 –Applications with just filing date: 37,566 –Priority Service Eligible: 25% Applications by Program –FoodShare: 281,117 Priority Service Eligible: 93,423 Not Priority Service Eligible: 187,694 –Health Care: 284,498 –Family Planning Waiver: 89,497 Report My Changes 3 (RMC) Reports –Started this month: 5,553 –Submitted this month: 3,648 1 Cumulative totals from June 2006 to present. 2 Average over the last 3 months. 3 Cumulative totals from September 2006 to present Source Data: ACCESS and CARES

4. ACCESS Report Summary (Continued) ACCESS Usage Statistics for January Login –Total number of times users logged in to ACCESS: 139,777 Percentage of ACCESS logins in Spanish: 0.21% –Total number of times users logged in to CMB: 111,299 Total number of distinct users who logged in to CMB: 37,229 Total number of repetitive CMB logins by users: 74,070 Expired Applications –Total applications that expired this month: 4,183 Percentage of expired applications that were Spanish applications: 0.65% Spanish –Households who completed AFB application in Spanish: 1.73% –Households who completed the change report in Spanish: 0.19% –Households who completed Screener in Spanish: 0.10% Source Data: ACCESS and CARES 4

5. 5 Am I Eligible? (AIE) Usage and Eligibility Results Report As of 1/31/2010

6. 6 AIE Self Assessment Statistics Source Data: ACCESS -August 2004 through November 2004 totals include the Family Medicaid and FoodShare Programs only. -Beginning in December 2004, totals include the addition of Family Planning Waiver, Medicaid (EBD), MPA, Long Term Care, SeniorCare, WIC, School Meals/Summer food, TEFAP, and Tax Credits. -Beginning in late January 2007, totals include the addition of WHEAP (Wisconsin Home Energy Assistance Program.) -As of January 2008, Family Medicaid and BadgerCare changed to BadgerCare Plus, Family Planning Waiver changed to Family Planning Waiver and EBD Medicaid changed to Medicaid. Average self assessments started per month: 12,998 Average self assessments completed per month: 12,164

7. 7 Households Found Potentially Eligible in AIE Source Data: ACCESS *The numbers include eligibility for BadgerCare Plus as of January 12, 2008 See next slide for detailed eligibility breakdown *Prior to January 11, 2008, the numbers included eligibility for Family Medicaid and BadgerCare *The numbers include eligibility for BadgerCare Plus Core Plan as of June 13, 2009 Of the percentage of households found eligible for FoodShare, the average FoodShare value is: $183.72

8. 8 Potential Eligibility in AIE Date Available December 2009 January 2010 Total to Date FoodShare08/200467%68%63% BadgerCare Plus (prior to January 11, 2008, this was Family Medicaid and BadgerCare) 08/200454%55%56% BadgerCare Plus Core Plan06/200922%23%6% Medicaid (Elderly, Blind, and Disabled (EBD))12/200410%9%10% Family Planning Waiver12/200453%55%56% Medicare Premium Assistance Program12/20043% Long Term Care12/20041% 2% SeniorCare08/20047%5%7% Women, Infant and Children (WIC)12/200423% 26% School Meals/Summer Food Service12/200453%54%57% The Emergency Food Assistance Program (TEFAP) 12/200468% 65% Medicare Part D07/200511%10%11% Tax Credits12/200467% 69% Wisconsin Home Energy Assistance Program (WHEAP) 01/200777%78%44%

9. 9 AIE Usage by County/Tribe County/TribeCount ADAMS2,347 ASHLAND2,212 BARRON5,016 BAYFIELD1,414 BROWN21,128 BUFFALO1,128 BURNETT1,274 CALUMET3,121 CHIPPEWA6,451 CLARK2,416 COLUMBIA4,959 CRAWFORD1,463 DANE46,611 DODGE7,120 DOOR2,062 DOUGLAS4,171 DUNN5,142 EAUCLAIRE10,912 FLORENCE423 FONDDULAC7,964 FOREST928 Source Data: ACCESS County/TribeCount GRANT4,128 GREEN3,470 GREENLAKE1,383 IOWA1,741 IRON650 JACKSON1,854 JEFFERSON6,698 JUNEAU3,190 KENOSHA17,501 KEWAUNEE1,246 LACROSSE11,489 LAFAYETTE1,187 LANGLADE1,528 LINCOLN2,274 MANITOWOC5,766 MARATHON11,289 MARINETTE4,250 MARQUETTE1,493 MENOMINEE422 MILWAUKEE97,352 MONROE4,763

10. 10 AIE Usage by County/Tribe (Continued) County/TribeCount OCONTO4,566 ONEIDA4,127 OUTAGAMIE16,683 OZAUKEE5,239 PEPIN636 PIERCE3,406 POLK4,372 PORTAGE6,791 PRICE1,320 RACINE17,055 RICHLAND1,773 ROCK19,801 RUSK1,608 SAUK5,805 SAWYER1,468 SHAWANO3,836 County/TribeCount SHEBOYGAN9,035 ST. CROIX8,255 TAYLOR1,432 TREMPEALEAU2,228 VERNON2,239 VILAS2,061 WALWORTH9,651 WASHBURN1,600 WASHINGTON8,969 WAUKESHA25,091 WAUPACA4,524 WAUSHARA2,225 WINNEBAGO14,197 WOOD7,876 UNKNOWN35,858 Source Data: ACCESS

11. 11 Apply for Benefits (AFB) Usage and Eligibility Results Report As of 1/31/2010

12. 12 ACCESS AFB Usage by County/Tribe County/Tribe # of Submitted Applications ADAMS732 ASHLAND545 BAD RIVER107 BARRON2,917 BAYFIELD565 BROWN11,932 BUFFALO403 BURNETT574 CALUMET1,456 CHIPPEWA1,793 CLARK989 COLUMBIA2,167 CRAWFORD638 DANE28,117 DODGE3,125 DOOR423 DOUGLAS1,585 DUNN2,338 EAU CLAIRE3,438 ENROLLMENT SERVICES CENTER115,457, Source Data: ACCESS, County/Tribe # of Submitted Applications FLORENCE153 FOND DU LAC4,320 FOREST181 GRANT1,190 GREEN1,609 GREEN LAKE464 HO CHUNK NATION2 IOWA484 IRON107 JACKSON528 JEFFERSON2,498 JUNEAU1,234 KENOSHA10,271 KEWAUNEE342 LA CROSSE6,583 LAC DU FLAMBEAU49 LAFAYETTE416 LANGLADE467 LINCOLN761 MANITOWOC2,646

13. 13 ACCESS AFB Usage by County/Tribe (Continued) County/Tribe # of Submitted Applications MARATHON5,455 MARINETTE1,688 MARQUETTE812 MENOMINEE50 MENOMINEE TRIBE3 MiLES29,515 MILWAUKEE70,646 MONROE2,010 OCONTO1,436 ONEIDA1,898 ONEIDA NATION129 OUTAGAMIE7,959 OZAUKEE2,472 PEPIN190 PIERCE2,100 POLK2,225 PORTAGE3,009 POTAWATOMI5 PRICE208 RACINE8,156 Source Data: ACCESS County/Tribe # of Submitted Applications RED CLIFF33 RICHLAND397 ROCK9,717 RUSK425 SAUK2,251 SAWYER324 SHAWANO1,528 SHEBOYGAN4,314 SOKAOGON58 ST CROIX5,432 ST CROIX TRIBE1 STATE4 STOCKBRIDGE-MUNSEE28 TAYLOR320 TREMPEALEAU1,117 VERNON694 VILAS547 WALWORTH5,439 WASHBURN554 WASHINGTON3,567

14. ACCESS AFB Usage by County/Tribe (Continued) County/Tribe # of Submitted Applications WAUKESHA12,662 WAUPACA2,305 WAUSHARA738 WINNEBAGO7,220 WISCONSIN3 WOOD2,860 TOTAL (submitted to date)416,110 Source Data: ACCESS 14

15. 15 CARES / AFB Eligibility Results Source Data: CARES Eligibility Results of the Applications Submitted from ACCESS “AFB Applications Processed through Application Entry” indicates the number of ACCESS AFB applications for which the Application Entry process is complete for the case and eligibility has been run. *The Health Care bars include the following programs: BadgerCare Plus, Badger Care Plus Core Plan, Medicaid

16. 16 CARES RFA Information Source Data: CARES Health Care, FoodShare and Family Planning Waiver Program RFA Counts by Contact Method

17. 17 AFB Summary Information Application Statistics –Started to date: 626,248 –Average started per month: 28,537 –Submitted to date: 416,111 –Average completed per month: 18,344 –Full applications: 378,545 –Applications with just filing date: 37,566 –Priority Service Eligible: 25% –Health care applications received this month with an elderly, blind, disabled or potentially disabled household member: 1,600 Applications Submitted by Program –FoodShare: 281,117 Priority Service Eligible: 93,423 Not Priority Service Eligible: 187,694 –Health Care: 284,498 –Family Planning Waiver: 89,497 Help With Applications: –Applied at Community Access Point: 6.17% –Applied with the help of a friend or family member: 0.97% –Applied with the help of a staff person or volunteer at an agency: 1.47% –Authorized representative applied: 0.93% –Legal Guardian applied: 0.38% –Power of Attorney applied: 0.15%

18. 18 AFB Summary Information FoodShare Benefit Amount –Of those eligible for FoodShare, the average FoodShare value is: $227.38 Answers to the FoodShare Interview Question –Number of applications that requested a phone interview: 93,528 –Number of applications that requested an in person interview: 119,057 –Number of applications that did not answer: 68,654 Hardship Reasons –I am elderly, blind or disabled: 2.39% –I work during regular business hours: 9.27% –I have limited transportation or difficulty getting to the office: 12.26% –I have school or training during regular business hours: 3.00% –I am caring for another person in my household: 1.59% –I do not have child care: 4.82% –I am not comfortable going to the local agency: 3.36% –I am ill and unable to go to the local agency: 0.96% –There is severe weather in my area: 0.32% –Other: 3.50% BadgerCare Plus Core Plan Applications for September –Total Submitted Core Plan Applications: 0 Submitted through Enrollment Services Center: 0 Submitted through ACCESS: 0 –Submitted through Community Access Point: 0 CWW Application Services tool Applications for September –Total AFB applications submitted through the CWW Application Services tool: 936

19. 19 Check My Benefits (CMB) and Report My Changes (RMC) Usage and Eligibility Results Report As of 1/31/2010

20. 20 MyACCESS Account Breakdown by County/Tribe (CMB/RMC) County/TribeCount ADAMS COUNTY399 ASHLAND COUNTY323 BADRIVER TRIBE32 BARRON COUNTY907 BAYFIELD COUNTY210 BROWN COUNTY5,749 BUFFALO COUNTY178 BURNETT COUNTY273 CALUMET COUNTY520 CHIPPEWA COUNTY1,118 CLARK COUNTY405 COLUMBIA COUNTY798 CRAWFORD COUNTY392 DANE COUNTY7,821 DODGE COUNTY1,083 DOOR COUNTY328 DOUGLAS COUNTY758 DUNN COUNTY953 EAUCLAIRE COUNTY1,505 ENROLLMENT SERVICES CENTER22,083 FLORENCE COUNTY71 FONDDULAC COUNTY1,882 FOREST COUNTY157 GRANT COUNTY614 GREEN COUNTY501 County/TribeCount GREENLAKE COUNTY229 IOWA COUNTY291 IRON COUNTY102 JACKSON COUNTY251 JEFFERSON COUNTY1,045 JUNEAU COUNTY480 KENOSHA COUNTY5,638 KEWAUNEE COUNTY214 LAC DU FLAMBEAU TRIBE1,674 LACROSSE COUNTY76 LAFAYETTE COUNTY187 LANGLADE COUNTY398 LINCOLN COUNTY425 MANITOWOC COUNTY1,101 MARATHON COUNTY2,052 MARINETTE COUNTY838 MARQUETTE COUNTY256 MENOMINEE COUNTY80 MiLES5,362 MILWAUKEE COUNTY46,800 MONROE COUNTY846 OCONTO COUNTY647 ONEIDA COUNTY797 ONEIDA TRIBAL COUNCIL194 OUTAGAMIE COUNTY3,201 Source Data: ACCESS

21. 21 County/TribeCount OZAUKEE COUNTY851 PEPIN COUNTY98 PIERCE COUNTY587 POLK COUNTY862 PORTAGE COUNTY1,004 POTAWATOMI2 PRICE COUNTY171 RACINE COUNTY5,108 REDCLIFF TRIBE51 RICHLAND COUNTY225 ROCK COUNTY3,873 RUSK COUNTY264 SAUK COUNTY951 SAWYER COUNTY239 SHAWANO COUNTY744 SHEBOYGAN COUNTY2,035 SOKAOGON TRIBE9 ST.CROIX COUNTY1,467 STOCKBRIDGE-MUNSEE TRIBE27 TAYLOR COUNTY183 TREMPEALEAU COUNTY509 VERNON COUNTY362 VILAS COUNTY267 WALWORTH COUNTY1,913 WASHBURN COUNTY278 MyACCESS Account Breakdown by County/Tribe (CMB/RMC, Continued) County/TribeCount WASHINGTON COUNTY1,527 WAUKESHA COUNTY4,316 WAUPACA COUNTY955 WAUSHARA COUNTY392 WINNEBAGO COUNTY2,934 WISCONSIN (STATE LEVEL AGENCY – CAPO)1,002 WOOD COUNTY1,535 Total 156,985 Source Data: ACCESS

22. 22 RMC Summary Information Started to date: 106,450 Submitted to date: 70,524 Report My Changes (RMC) Report Counts

23. 23 Types of Changes Reported to Date Cumulative Change TypeCount CHANGE IN ADDRESS AND/OR PHONE NUMBER28,446 SOMEONE MOVED INTO HOUSEHOLD (PERSON ADD)7,007 SOMEONE MOVED OUT OF HOUSEHOLD5,978 SOMEONE DIED75 SOMEONE GOT MARRIED1,306 SOMEONE GOT DIVORCED104 SOMEONE BECAME PREGNANT3,020 SOMEONE'S PREGNANCY ENDED1,779 SOMEONE BECAME DISABLED1,132 SOMEONE STARTED A TYPE OF JOB OR EMPLOYMENT11,125 SOMEONE CHANGED A TYPE OF JOB OR EMPLOYMENT8,274 SOMEONE ENDED A TYPE OF JOB OR EMPLOYMENT16,715 Change TypeCount SOMEONE STARTED A TYPE OF UNEARNED INCOME2,645 SOMEONE CHANGED A TYPE OF UNEARNED INCOME3,194 SOMEONE ENDED A TYPE OF UNEARNED INCOME4,268 SOMEONE ADDED A NEW TYPE OF UTILITY14,392 SOMEONE STOPPED PAYING A TYPE OF UTILITY4,907 SOMEONE ADDED A HOUSING EXPENSE6,018 SOMEONE CHANGED A HOUSING EXPENSE8,577 SOMEONE ENDED A HOUSING EXPENSE2,293 2,645

24. 24 RMC Usage by County/Tribe County/TribeCount ADAMS COUNTY221 ASHLAND COUNTY91 BADRIVER TRIBE5 BARRON COUNTY263 BAYFIELD COUNTY35 BROWN COUNTY2,790 BUFFALO COUNTY38 BURNETT COUNTY60 CALUMET COUNTY125 CHIPPEWA COUNTY348 CLARK COUNTY93 COLUMBIA COUNTY274 CRAWFORD COUNTY169 DANE COUNTY5,164 DODGE COUNTY397 DOOR COUNTY74 DOUGLAS COUNTY273 DUNN COUNTY255 EAUCLAIRE COUNTY605 ENROLLMENT SERVICES CENTER3,492 FLORENCE COUNTY9 FONDDULAC COUNTY532 FOREST COUNTY23 GRANT COUNTY141 GREEN COUNTY194 County/TribeCount GREENLAKE COUNTY50 IOWA COUNTY73 IRON COUNTY13 JACKSON COUNTY70 JEFFERSON COUNTY301 JUNEAU COUNTY241 KENOSHA COUNTY2,143 KEWAUNEE COUNTY34 LAC DU FLAMBEAU TRIBE710 LACROSSE COUNTY6 LAFAYETTE COUNTY48 LANGLADE COUNTY95 LINCOLN COUNTY123 MANITOWOC COUNTY314 MARATHON COUNTY840 MARINETTE COUNTY251 MARQUETTE COUNTY87 MENOMINEE COUNTY18 MILES2,483 MILWAUKEE COUNTY30,436 MONROE COUNTY420 OCONTO COUNTY229 ONEIDA COUNTY255 ONEIDA TRIBAL COUNCIL53 OUTAGAMIE COUNTY2,095 Source Data: ACCESS

25. 25 County/TribeCount OZAUKEE COUNTY404 PEPIN COUNTY31 PIERCE COUNTY280 POLK COUNTY241 PORTAGE COUNTY263 POTAWATOMI0 PRICE COUNTY27 RACINE COUNTY2,242 REDCLIFF TRIBE15 RICHLAND COUNTY71 ROCK COUNTY1,482 RUSK COUNTY61 SAUK COUNTY411 SAWYER COUNTY59 SHAWANO COUNTY208 SHEBOYGAN COUNTY722 SOKAOGON TRIBE9 ST.CROIX COUNTY759 STATE LEVEL AGENCY – CAPO0 STOCKBRIDGE-MUNSEE TRIBE3 TAYLOR COUNTY34 TREMPEALEAU COUNTY115 VERNON COUNTY80 VILAS COUNTY63 RMC Usage by County/Tribe (Continued) County/TribeCount WALWORTH COUNTY910 WASHBURN COUNTY78 WASHINGTON COUNTY453 WAUKESHA COUNTY1,848 WAUPACA COUNTY317 WAUSHARA COUNTY93 WINNEBAGO COUNTY1,267 WOOD COUNTY758 WISCONSIN0 MANUALLY PROCESSED161 Total 70,524 Source Data: ACCESS