2 SL1x00 – R3 OverviewRelease R3 brings the SL1x00 in line with SV8100 R8.R3 release date is December 2012.SL1x00 R3 is a sub-set of SV8100 R8 with features from R5 & R6 also included to bring SL1x00 in line with SV8100 R8The items are made up of Standard Features where no license is required.There are no new licenses in R3.SV8100 R4SV8100 R5SV8100 R6SV8100 R7SV8100 R8SL1x00 R1SL1x00 R1.5SL1x00 R2SL1x00 R3
3 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software.These are taken from SV8100 R3 release.No license required.Central Directory Dialling for IP DECTThese are taken from SV8100 R5 release.Call Forward on One KeyMinibar ConfirmationIP DECT Enhancement – 2nd Call InformationIP DECT Enhancement – CLI on TransferIP Address Collision AlarmName History of Outgoing CallAutomatic Access to InMail by CallerIDExternal Paging EnhancementIP Address of connected CTI Server
4 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software.These are taken from SV8100 R6 release.No license required.Trunk Route for Speed-dial EntriesFlexible CLIDisplay Hotel Guest Name on Calling System PhoneDisplay Hotel Guest Name on Calling IP DECT PhoneDisplay Hotel Guest Name on Called IP DECT PhoneISDN BRI Layer 1 SupervisionLock MIC KeyMode ClampCall Tax Information (AOC)
5 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software.These are taken from SV8100 R8 release.No license required.Hotel Guest Name indicationWarning Tone for IPDECT Out of RangeSMDR Buffer Expansion with MEMDB cardSoftkey DisableNavigation Key EnhancementsWebPro ImprovementInMail Auto SettingVRS Message Increase with MEMDBSet DND During a callFlexible LanguageCLI for Second Call for IRG MembersSimplify Hotdesking LogoffGroup Calls Ring when Call is ParkedTeam KeyLong One-Touch Key PressMasking of SIP Trunk Authentication Details
6 SL1x00 – Associated Items SL1000 & SL1100 V3.00.xx PCPro PCPro Connection Accounts Increased – Upgrade of PCPro software required to receive this featureSL1100 V3.01.xx PCProPCPro User Interface has had some major enhancements to reduce the installation time of an SL system.Home Page updatesNew Initial Setup WizardImproved Chassis ViewProperties PaneDDI EditDestination PickerQuick Launch Toolbar
8 SL1x00 – IP DECT Central Directory Access SV8100 – R3SL1000 & SL1100An IP DECT handset has access to the SL’s System Speed Dials.This allows a common directory for IP DECT and system extensions.* Central Directory access is not available with the C124 handset.IP DECT handset searches SL’sSystem Speed DialsPrior to R3 an IP DECT handset could not access the System Speed Dials.
9 SL1x00 – Call Forward on One Key SV8100 – R5SL1000 & SL1100Call forward can be set and cancelled with the same Function Key.Pressing another Call Forward key automatically cancels any that are already set.The Function Key also includes the destination.Multiple Call Forward keys can be programmed, each having a different destination.Press Call Forward key to set.Lamp is onPress Call Forward key again to cancel.Lamp is offPrior to R3 the Function Key did not contain the destination and the user had to enter this each time a Call Forward was set.To cancel: Press Call Forward key and dial 0Only one Function Key could be set on each phone.
10 SL1x00 – Minibar Confirmation SV8100 – R5SL1000 & SL1100Confirmation tone is heard when minibar items are entered via the phone.Dial Item + Recall + Quantity + RecallPrior to R3 there was no confirmation tone after the minibar items were entered.
11 SL1x00 – IP DECT Enhancement – 2nd Call Information SV8100 – R5SL1000 & SL1100A tone is sent to the IP DECT handset to inform the user that a 2nd call is waiting.“Talking”1‘Beep-beep’ Waiting2nd Caller hears ‘ring-back’ tone2IP DECT user presses ‘Answer’ to speak to the waiting caller‘Held’“Talking”3IP DECT user presses ‘*’ to toggle between the callsPrior to R3 the 2nd caller would hear busy tone.
12 SL1x00 – IP DECT Enhancement – CLI on Transfer SV8100 – R5SL1000 & SL1100The IP DECT handset will show the CallerID of the transferred call.PSTNCallerID = 297xxxyyy132CallerID = 297xxxyyyWhen the call is transferredCall transferredPrior to R3 the IP DECT handset would show the caller ID of the SL phone.
13 SL1x00 – IP Address Collision Alarm SV8100 – R5SL1000 & SL1100The SL system will check for IP Address duplication on the network.Duplicated addresses can cause several problems e.g. one way speech.SL system will check every 5 minutesPrior to R3 the SL could not detect duplicated IP Addresses.
14 SL1x00 – Name History of Outgoing Call SV8100 – R5SL1000 & SL1100The Speed Dial name is displayed for the outgoing call history.Internal calls will display the extension namePSTNABC Co OUT:Oct :25Speed dial name is displayedPrior to R3 the Speed Dial name or extension name was not displayed for redial/call history, only the number dialed was displayed.
15 SL1x00 – Automatic Access to InMail by CallerID SV8100 – R5SL1000 & SL1100Access your mailbox from outside without entering your mailbox number/password.Your CLI is matched to a Speed Dial entry that gives permission to bypass the mailbox number and password request.PSTN“You have 2 new messages”InMailPrior to R3 you would have to enter your mailbox number and password before you could access your mailbox.
16 SL1x00 – External Paging Enhancement SV8100 – R5SL1000 & SL1100Play a VRS message over an external paging zone.Useful if repeated announcements are required.“The store will be closing in 15 minutes, please take your purchases . . .”VRSPrior to R3 you would have to speak the announcement each time a page was required.
17 SL1x00 – IP Address of CTI Server SV8100 – R5SL1000 & SL1100The IP Address of the connected 3rd Party CTI server can be viewed with WebPro / PCPro / TelPro.CTI ServerPrior to R3 the IP Address could not be viewed via the SL system.
18 SL1x00 – Trunk Route for Speed-dial Entries SV8100 – R6SL1000 & SL1100Speed-dials can use either a Trunk Group or a Trunk Route to select the outgoing trunk.A Trunk Group can contain a number of trunks.A Trunk Route can contain a number of Trunk Groups – gives more flexibility to seize alternative trunks.MobilePrimary trunk groupPSTNSecondary trunk groupTrunk Route usesprimary then secondary trunk groups to route the outgoing callPrior to R3 only a Trunk Group could be used for Speed-dials.
19 SL1x00 – Flexible CLISV8100 – R6SL1000 & SL1100Further options available for selecting the CallerID to be sent on outgoing calls.The system can also combine trunk CLI + extension numberCLI = xxxMobilePSTNCLI =CLI =Extension number = xxxPrior to R3 the CLI was set per trunk type.
20 SL1x00 – Display Hotel Guest Name on Calling System Phone SV8100 – R6SL1000 & SL1100The guest name is displayed at the system phone when calling the hotel room.Guest name is sourced from the Front of House Application – PMS LiteCALLING Mr MillerGuest Name = Mr MillerPrior to R3 the guest name was only displayed after the call was answered by the guest.
21 SL1x00 – Display Hotel Guest Name on Calling IP DECT Phone SV8100 – R6SL1000 & SL1100The guest name is displayed at the IP DECT phone when calling the hotel room.Guest name is sourced from the Front of House Application – PMS LiteCALLING Mr MillerGuest Name = Mr MillerPrior to R3 the guest name was only displayed after the call was answered by the guest.
22 SL1x00 – Display Hotel Guest Name on Called IP DECT Phone SV8100 – R5SL1000 & SL1100The guest name is displayed at the IP DECT phone when called by hotel room.Guest name is sourced from the Front of House Application – PMS LiteCALL FROM Mr MillerGuest Name = Mr MillerPrior to R3 the guest name was not displayed.
23 SL1x00 – ISDN BRI Layer 1 Supervision SV8100 – R6SL1000 & SL1100Detect the status of Layer 1 (Activated or De-activated) for ISDN BRI circuits.Take trunks out of service if the circuit is de-activated by the network.ISDNOutgoing calls will be made on active circuitsPrior to R3 the system did not detect a de-activated BRI circuit and would attempt to use it for outgoing calls.
24 MUTE key indicates the status of the handsfree microphone SL1x00 – Lock MIC KeySV8100 – R6SL1000 & SL1100The status of the handsfree microphone can be set to either always on or always off at the start of a call.MUTE key indicates the status of the handsfree microphonePrior to R3 the status of the handsfree microphone could not be set by the system, it was ‘as the user last set it’.
25 SL1x00 – Mode ClampSV8100 – R6SL1000 & SL1100The system’s automatic Night Mode selection can be overridden by the user.Pressing the ‘Fix Operation Mode’ key will clamp the system in the current Night Mode, this is useful if the system must be temporarily set to a selected mode.ThursdayFridaySaturdaySundayMonday‘Day’‘Night’Clamp modeAutomatic selection resumesAutomatic Modes Press the ‘Fix Operation Mode’ key to override the automatic night mode selectionPress the ‘Fix Operation Mode’ key to resume automatic selectionPrior to R3 the automatic night mode selection could not be overridden.
26 SL1x00 – Call Tax Information SV8100 – R6SL1000 & SL1100Some countries provide Advice of Charge (AOC) as a currency.The system has to convert this to charging pulses in order to process the billing correctly.ISDNSL converts to charging pulses to process the billingAOC as a currencyCall LoggerPrior to R3 the system could not receive AOC as a currency, only charging pulses were accepted.
27 SL1x00 – Group Calls Ring when Call is Parked SV8100 – R8SL1000 & SL1100Calls to the Group Pilot Number will ring at a station that has a call on Park Hold.This allows the member of the group to take further Group calls.ParkedCallCalls to the Pilot Group will ring at the station that has a call parked.Pilot GroupPrior to R3 the station that had a call parked would not receive Group calls.
28 SL1x00 – CLI for Second Call for IRG members SV8100 – R8SL1000 & SL1100Calls to an IRG (Incoming Ring Group) will ring at busy stations as per the settings for ‘Second Call Indication’.CLI for Second Call allows the station to display the CLI of the second caller.This lets the user to know who is calling and they can then decide to take the call or not.Calls to the IRG will ring at the busy station as defined for ‘Second Call Indication’ and also display the CLIBusyIncoming Ring GroupPrior to R3 busy stations would ring when an IRG call was presented but would not display the CLI.
29 SL1x00 – Simple Hotdesking Logoff SV8100 – R8SL1000 & SL1100The 24TiXH IP Terminal can logoff by a long press of the Exit key.Press the Exit key for longer than 1 second to logoffPrior to R3 logoff could only be done if the Soft Keys were set to ‘Standard’ mode in
30 SL1x00 – SMDR Buffer Expansion with MEMDB SV8100 – R8SL1000 & SL1100The system can store up to 4000 call records when the MEMDB card is installed.Call records are only stored when the Call Logger is disconnected.If the MEMDB card is not installed then 320 call records can be stored on the CPU card.Call records are stored to the MEMDB card while the Call Logger is disconnectedCall LoggerPrior to R3 the system would store 320 call records (with / without MEMDB)
31 SL1x00 – Navigation Key Enhancements SV8100 – N/ASL1000 & SL1100The Navigation Key menu has been enhanced:Call Forward options are availableVRS Message administration (Listen/Record/Erase)Built in Answer Machine messages (Listen/Erase)Navigation KeysPrior to R3 these features were not available within the Navigation key menu.
32 SL1x00 – WebPro Enhancements SV8100 – R8SL1000 & SL1100WebPro has been enhanced:System setup information (view only)Active Day/Night modeTrunk port disable/Automatic transferExtension active feature setupExtension redial listDepartment Group active feature setupSystem Alarm reportingISDN Layer1 statusSystem data backup to CF card (PZ-VM21 card and CF card required)Example of some of the ‘Extension active feature setup’ that can be viewedPrior to R3 these features were not available within WebPro.
33 Voicemail is setup automatically when the InMail card is installed SL1x00 – InMail Auto SetupSV8100 – N/ASL1000 & SL1100The system will automatically configure voic setup when the InMail card is installed.Auto setup will occur on Cold start or Warm start with the InMail card installed.* Will reduce the installation time for the SL system when InMail is required.The following settings are automatically setup:Voice ports assigned to the InMail cardVoic pilot numberVoice ports configuredVoice ports assigned to a groupVoic is setup automatically when the InMail card is installedInMailPrior to R3 the InMail voic had to be setup by the installer after the InMail card was installed, usually via a script within PCPro.
34 SL1x00 – Built-in VRS Message Increase with MEMDB SV8100 – N/ASL1000 & SL1100The quantity of messages that the built-in Answer Machine feature can store has been increased from 10 to 20 messages.If the MEMDB card is not installed then only 10 messages can be stored.Messages can be accessed via the Navigation Key menu on R3.The total recording time has not increased, this remains at 8 minutes, shared between 20 messages with maximum duration of 2 minutes per message.The PZ-VM21 card and VRS CF card are not required for built-in Answer Machine.PSTNAuto AttendantUp to 20 messages can be storedPrior to R3 the system would store 10 messages (with / without MEMDB).
35 Virtual Extension Keys are assigned to Programmable Function keys SL1x00 – Team KeySV8100 – R8SL1000 & SL1100The operation of Virtual Extension keys has been enhanced:Caller ID can be selected for ‘none-ringing’ keysCaller ID can be displayed for internal calls to the Virtual ExtensionSingle ring can be selectedVirtual Extension Keys are assigned to Programmable Function keys* Virtual Extension keys can also be setup to display co-workers extensions – Team KeyPrior to R3 Caller ID was always displayed for external calls if the virtual was set to ring, could not be displayed for internal calls and single ring was not available.
36 SL1x00 – Flexible Language SV8100 – N/ASL1000 & SL1100With the addition of the ‘Translation of Display Text by External File’ feature added in R1.5 it is now also possible to have a flexible language file that can contain a language not currently available.This flexible language allows easier addition of a new local/regional language.Display text can use the Flexible LanguagePrior to R3 the user could only select one of the pre-defined languages.
37 SL1x00 – Set DND during a call SV8100 – R8SL1000 & SL1100The user can set DND (Do Not Disturb) when a call is ringing at their phone which causes problems with CTI applications because the call is disconnected.With R3 the DND setting will only become active for the next call, the ringing call is not disconnected.Press DND while the phone is ringingPrior to R3 the ringing call was disconnected when the user set DND.
38 SL1x00 – Warning Tone for IP DECT Out of Range SV8100 – R8SL1000 & SL1100Calls to an IP DECT handset that is out of range will receive an ‘Out of range’ indication.Alternatively, if call forward is setup then the caller can be automatically forwarded to another destination.If setup, the call can be forwarded to an alternative destinationIP DECT handset out if range‘Out of Range’ tone! The same operation applies to a standard SIP devicePrior to R3 calls to an out of range IP DECT handset would receive busy tone.
39 Navigation Enter key, Call History & Redial keys are also disabled SL1x00 – Disable SoftkeysSV8100 – R8SL1000 & SL1100The Softkeys can be disabled (removed) from the display of the terminal.Softkeys are disabled on the SL1100 terminals and 24TiXH IP TerminalOn the SL1000 there are no Softkeys on the terminalsThe text on the display is removedNavigation Enter key, Call History & Redial keys are also disabledText is not displayedSoftkeys are disabledNavigation Enter key, Call History & Redial keys are also disabledCall HistoryRedialEnter keyPrior to R3 Softkeys are always available.
40 SL1x00 – Display Hotel Guest Name SV8100 – R6SL1000 & SL1100The hotel guest’s name when calls are made to/from guest rooms can be set to display or not.Guest name is sourced from the Front of House Application – PMS LiteThe selection can be made for calls made between:Guest room to guest roomGuest room & staff phoneCALLING Mr MillerGuest Name = Mr MillerPrior to R3 there was no selection available.
41 SL1x00 – Long One-Touch Key Press SV8100 – R8SL1000 & SL1100The SL terminals do not have One-Touch keys so to make the feature available R3 allows the user to press the keypad keys to access the One Touch keys.The SL1100 terminals and 24TiXH terminal can use this feature.* Not available on the SL1000 terminals.The user presses the keypad key for a ‘long press’ to use One-Touch dialling.Keypad keys 1~0 access One-Touch keys 1~10Long press of the keypad key will dial the One Touch dial settingPrior to R3 One-Touch key operation had to be setup on a Programmable Function key.
42 SL1x00 – Masking of SIP Trunk Authentication Details SV8100 – R8SL1000 & SL1100As an increased security measure the password of the SIP carrier will be shown as ******* in PCPro / WebPro / TelPro.This reduces the risk of the SIP carrier connection being hijacked.Prior to R3 the password was displayed as characters.
44 SL1x00 PCPro - Connection Accounts Increased SV8100 – YesSL1000 & SL1100The quantity of PCPro connection accounts has been increased from 20 to 200.Connection accounts are used to define customer’s login settings within PCPro.Select the account to login to the customer’s SL systemPrior to R3 there were 20 accounts available.
46 SL1x00 V3.01.xx PCPro – Major Enhancements SV8100 – N/ASL1100The SL1100 V3.01.xx PCPro application has some major new enhancements to the user interface to reduce the installation time of the SL system.Updated Home PageNew Initial Setup WizardAllows an installation engineer to setup the majority of the customers requirements within xx single click questionsImproved Chassis viewNow allows the engineer to click on any device and go directly to it’s configurationProperties PaneShows the attributes of any selected device (Terminal, trunk, DDI etc) and shows the engineer how this device is configured within the SL systemDDI EditEdit the DDI’s from within the DDI Pane.Destination PickerQuickly select the destination for trunk/DDI routing within the slide out pane.Quick Launch ToolbarCustomise your options within the ‘Quick Launch Toolbar’ with your frequently used actions.
47 SL1x00 V3.01.xx PCPro – Reduce Installation Time SV8100 – N/ASL1100How do the improvements to the User Interface help for the engineer to install quicker or understand the configuration easier?This diagram is an example of some of the different devices and functions of any small PBX – the engineer has to know where to start and also the relationship between each device and function.See the next slide that shows how V3.01 PcPro makes sense of this.CO TrunksPaging GroupsPBXBRI TrunksHunt GroupsNight ModeCOSTollRestrictionRing GroupsVOIPCallRoutingTimersDDI’sDigital TerminalDoorphoneSLT
48 SL1x00 V3.01.xx PCPro – Reduce Installation Time SV8100 – N/ASL1100The Chassis View is used as the starting point to configure all devices.When a device is selected from the Chassis View the Properties Pane will show only the functions associated with that device type, this helps to simplify the configuration.Digital TerminalSLTGroup MembershipGroup MembershipToll RestrictionISDN LineToll RestrictionFunction KeysRouting TypeCOSCOSAccessCallRoutingNight ModeCallRoutingCallRoutingExtensionsSelect a Digital Terminal from the Chassis ViewSelect an SLT from the Chassis ViewSelect an ISDN line from the Chassis View
49 SL1x00 V3.01.xx PCPro – Initial Setup Wizard SV8100 – N/ASL1100This is where PCPro speeds up the installation time for a new install:A set of 11 screens with single click steps to configure the SLThe questions are dynamic – based on the hardware you have installedCountry specific defaultsNumbering planTrunk accessISDN BRI setup (if installed)Call routing including VRS overflowDate & timeInMail (if installed)
50 SL1x00 V3.01.xx PCPro – The Chassis View SV8100 – N/ASL1100The Chassis View is the hub of SL PCPro, you can configure any device from this screen.Each device will show it’s associated properties (Group membership, COS etc) which can be configured from the Properties Pane.The ‘Chassis View’Shows the layout of the cards/devices in the SLClick any device to configure itClick any spare port to add a deviceEach device type has a unique icon throughout PCProThe Properties Pane shows only the functions associated to that device type –Gives a view of it’s configuration within the SLChoose the level of detail – minimum-medium-allConfigure the device within the Properties PaneSingle click takes you to the ‘Easy Edit’ screen to view all devices of the same type – like zooming in & out of the config.Click a deviceTo see it’sProperties
51 SL1x00 V3.01.xx PCPro – The Properties Pane SV8100 – N/ASL1100The Properties Pane lets you view the all the configuration related to a single device.Shows the calls that are routed to the extensionLets you view the configuration of the device - rather than looking at the whole system database you only see what’s relevantConfigure the device within the Properties Pane.Single click takes you to the ‘Easy Edit’ screen to view all devices of the same type if you want to compare the setup of more than one device.Slide Out panes will also allow you to view & configure associated groups / lines etc.When you’ve done you can copy to other devices, step on to the next device or click another device within the chassis view.
52 SL1x00 V3.01.xx PCPro – DDI EditSV8100 – N/ASL1100The DDI’s can now be edited directly within the DDI pane.Lets you view the DDI’s and their current routingDDI’s can be edited within the paneThe Destination Picker makes choosing the destination for a DDI simple and error freeIcons show the routeing for each Day/Night mode
53 SL1x00 V3.01.xx PCPro – Destination Picker SV8100 – N/ASL1100The Destination picker shows the destinations you’be already setup and allows easy selection for trunk or DDI routing within a slide out pane.Lets you pick from the destinations you’ve previously setup – this reduces the possibility of routing calls to unused groups
54 SL1x00 V3.01.xx PCPro – Quick Launch Toolbar SV8100 – N/ASL1100You can add shortcuts to the toolbar for frequently used functions:Connect/DisconnectUpload/DownloadShows Chassis ViewSave/OpenExport Speed DialsView AlarmsetcAdd shortcut icons to the Toolbar
55 SV8100 R8 Compared to SL1x00 R3Following SV8100 R8 items are not included in SL1x00 R3ACD Caller ID based routing – ACD is not available on the SL1x00DT700 Colour Display Terminal – DT700 terminals are not supported on the SL1x00OAI: No proper option for DND basic specification – OAI is not available on the SL1x00 (Set DND during a call is supported on the SL1x00 for CTI Applications)