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SL1x00 R3 SL1000 & SL1100 - R3 Software Release -V3 PCPro.

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Presentation on theme: "SL1x00 R3 SL1000 & SL1100 - R3 Software Release -V3 PCPro."— Presentation transcript:

1 SL1x00 R3 SL1000 & SL R3 Software Release -V3 PCPro

2 SL1x00 R3 SL1x00 – R3 Overview Release R3 brings the SL1x00 in line with SV8100 R8. ▐R3 release date is December ▐SL1x00 R3 is a sub-set of SV8100 R8 with features from R5 & R6 also included to bring SL1x00 in line with SV8100 R8 ▐The items are made up of Standard Features where no license is required. ▐There are no new licenses in R3. Page 2 SV8100 R4 SL1x00 R1 SL1x00 R1.5 SV8100 R7 SV8100 R8 SL1x00 R2 SL1x00 R3 SV8100 R6SV8100 R5

3 SL1x00 R3 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software. These are taken from SV8100 R3 release. No license required. Central Directory Dialling for IP DECT These are taken from SV8100 R5 release. No license required. Call Forward on One Key Minibar Confirmation IP DECT Enhancement – 2 nd Call Information IP DECT Enhancement – CLI on Transfer IP Address Collision Alarm Name History of Outgoing Call Automatic Access to InMail by CallerID External Paging Enhancement IP Address of connected CTI Server Page 3

4 SL1x00 R3 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software. These are taken from SV8100 R6 release. No license required. Trunk Route for Speed-dial Entries Flexible CLI Display Hotel Guest Name on Calling System Phone Display Hotel Guest Name on Calling IP DECT Phone Display Hotel Guest Name on Called IP DECT Phone ISDN BRI Layer 1 Supervision Lock MIC Key Mode Clamp Call Tax Information (AOC) Page 4

5 SL1x00 R3 SL1x00 – R3 Standard Features Following are the items received on upgrading to R3 Software. These are taken from SV8100 R8 release. No license required. Hotel Guest Name indication Warning Tone for IPDECT Out of Range SMDR Buffer Expansion with MEMDB card Softkey Disable Navigation Key Enhancements WebPro Improvement InMail Auto Setting VRS Message Increase with MEMDB Set DND During a call Flexible Language CLI for Second Call for IRG Members Simplify Hotdesking Logoff Page 5 Group Calls Ring when Call is Parked Team Key Long One-Touch Key Press Masking of SIP Trunk Authentication Details

6 SL1x00 R3 SL1x00 – Associated Items SL1000 & SL1100 V3.00.xx PCPro PCPro Connection Accounts Increased – Upgrade of PCPro software required to receive this feature SL1100 V3.01.xx PCPro PCPro User Interface has had some major enhancements to reduce the installation time of an SL system. Home Page updates New Initial Setup Wizard Improved Chassis View Properties Pane DDI Edit Destination Picker Quick Launch Toolbar Page 6

7 SL1x00 R3 SL1000 & SL1100 R3 Standard Features

8 SL1x00 R3 SL1x00 – IP DECT Central Directory Access Page 8 An IP DECT handset has access to the SL’s System Speed Dials. This allows a common directory for IP DECT and system extensions. * Central Directory access is not available with the C124 handset. SV8100 – R3 SL1000 & SL1100 Prior to R3 an IP DECT handset could not access the System Speed Dials. IP DECT handset searches SL’s System Speed Dials

9 SL1x00 R3 SL1x00 – Call Forward on One Key Page 9 Call forward can be set and cancelled with the same Function Key. Pressing another Call Forward key automatically cancels any that are already set. The Function Key also includes the destination. Multiple Call Forward keys can be programmed, each having a different destination. Press Call Forward key to set. Lamp is on Press Call Forward key again to cancel. Lamp is off Prior to R3 the Function Key did not contain the destination and the user had to enter this each time a Call Forward was set. To cancel: Press Call Forward key and dial 0 Only one Function Key could be set on each phone. SV8100 – R5 SL1000 & SL1100

10 SL1x00 R3 SL1x00 – Minibar Confirmation Page 10 Confirmation tone is heard when minibar items are entered via the phone. Prior to R3 there was no confirmation tone after the minibar items were entered. SV8100 – R5 SL1000 & SL1100 Dial Item + Recall + Quantity + Recall

11 SL1x00 R3 SL1x00 – IP DECT Enhancement – 2 nd Call Information Page 11 A tone is sent to the IP DECT handset to inform the user that a 2 nd call is waiting. SV8100 – R5 SL1000 & SL1100 “Talking” ‘Beep-beep’ Waiting IP DECT user presses ‘Answer’ to speak to the waiting caller ‘Held’ “Talking” IP DECT user presses ‘*’ to toggle between the calls Prior to R3 the 2 nd caller would hear busy tone. 2 nd Caller hears ‘ring-back’ tone

12 SL1x00 R3 PSTN SL1x00 – IP DECT Enhancement – CLI on Transfer Page 12 The IP DECT handset will show the CallerID of the transferred call. SV8100 – R5 SL1000 & SL1100 Call transferred Prior to R3 the IP DECT handset would show the caller ID of the SL phone. CallerID = 297xxxyyy When the call is transferred

13 SL1x00 R3 SL1x00 – IP Address Collision Alarm Page 13 The SL system will check for IP Address duplication on the network. Duplicated addresses can cause several problems e.g. one way speech. SV8100 – R5 SL1000 & SL1100 Prior to R3 the SL could not detect duplicated IP Addresses. SL system will check every 5 minutes

14 SL1x00 R3 SL1x00 – Name History of Outgoing Call Page 14 The Speed Dial name is displayed for the outgoing call history. Internal calls will display the extension name SV8100 – R5 SL1000 & SL1100 Prior to R3 the Speed Dial name or extension name was not displayed for redial/call history, only the number dialed was displayed. PSTN Speed dial name is displayed ABC Co OUT:Oct-04 2:25

15 SL1x00 R3 SL1x00 – Automatic Access to InMail by CallerID Page 15 Access your mailbox from outside without entering your mailbox number/password. Your CLI is matched to a Speed Dial entry that gives permission to bypass the mailbox number and password request. SV8100 – R5 SL1000 & SL1100 Prior to R3 you would have to enter your mailbox number and password before you could access your mailbox. PSTN “You have 2 new messages” InMail

16 SL1x00 R3 SL1x00 – External Paging Enhancement Page 16 Play a VRS message over an external paging zone. Useful if repeated announcements are required. SV8100 – R5 SL1000 & SL1100 Prior to R3 you would have to speak the announcement each time a page was required. “The store will be closing in 15 minutes, please take your purchases...” VRS

17 SL1x00 R3 SL1x00 – IP Address of CTI Server Page 17 The IP Address of the connected 3 rd Party CTI server can be viewed with WebPro / PCPro / TelPro. SV8100 – R5 SL1000 & SL1100 Prior to R3 the IP Address could not be viewed via the SL system. CTI Server

18 SL1x00 R3 SL1x00 – Trunk Route for Speed-dial Entries Page 18 Speed-dials can use either a Trunk Group or a Trunk Route to select the outgoing trunk. A Trunk Group can contain a number of trunks. A Trunk Route can contain a number of Trunk Groups – gives more flexibility to seize alternative trunks. SV8100 – R6 SL1000 & SL1100 Primary trunk group Mobile PSTN Secondary trunk group Trunk Route uses primary then secondary trunk groups to route the outgoing call Prior to R3 only a Trunk Group could be used for Speed-dials.

19 SL1x00 R3 SL1x00 – Flexible CLI Page 19 Further options available for selecting the CallerID to be sent on outgoing calls. The system can also combine trunk CLI + extension number SV8100 – R6 SL1000 & SL1100 Mobile PSTN CLI = xxx Prior to R3 the CLI was set per trunk type. CLI = CLI = Extension number = xxx

20 SL1x00 R3 SL1x00 – Display Hotel Guest Name on Calling System Phone Page 20 The guest name is displayed at the system phone when calling the hotel room. Guest name is sourced from the Front of House Application – PMS Lite Prior to R3 the guest name was only displayed after the call was answered by the guest. SV8100 – R6 SL1000 & SL1100 CALLING Mr Miller Guest Name = Mr Miller

21 SL1x00 R3 SL1x00 – Display Hotel Guest Name on Calling IP DECT Phone Page 21 The guest name is displayed at the IP DECT phone when calling the hotel room. Guest name is sourced from the Front of House Application – PMS Lite Prior to R3 the guest name was only displayed after the call was answered by the guest. SV8100 – R6 SL1000 & SL1100 CALLING Mr Miller Guest Name = Mr Miller

22 SL1x00 R3 SL1x00 – Display Hotel Guest Name on Called IP DECT Phone Page 22 The guest name is displayed at the IP DECT phone when called by hotel room. Guest name is sourced from the Front of House Application – PMS Lite Prior to R3 the guest name was not displayed. SV8100 – R5 SL1000 & SL1100 CALL FROM Mr Miller Guest Name = Mr Miller

23 SL1x00 R3 SL1x00 – ISDN BRI Layer 1 Supervision Page 23 Detect the status of Layer 1 (Activated or De-activated) for ISDN BRI circuits. Take trunks out of service if the circuit is de-activated by the network. SV8100 – R6 SL1000 & SL1100 Prior to R3 the system did not detect a de-activated BRI circuit and would attempt to use it for outgoing calls. ISDN Outgoing calls will be made on active circuits

24 SL1x00 R3 SL1x00 – Lock MIC Key Page 24 The status of the handsfree microphone can be set to either always on or always off at the start of a call. SV8100 – R6 SL1000 & SL1100 Prior to R3 the status of the handsfree microphone could not be set by the system, it was ‘as the user last set it’. MUTE key indicates the status of the handsfree microphone

25 SL1x00 R3 SL1x00 – Mode Clamp Page 25 The system’s automatic Night Mode selection can be overridden by the user. Pressing the ‘Fix Operation Mode’ key will clamp the system in the current Night Mode, this is useful if the system must be temporarily set to a selected mode. SV8100 – R6 SL1000 & SL1100 Prior to R3 the automatic night mode selection could not be overridden. Press the ‘Fix Operation Mode’ key to override the automatic night mode selection ThursdayFridaySaturdaySundayMonday ‘Day’‘Night’‘Day’‘Night’ ‘Day’ Clamp mode Automatic selection resumes ‘Night’ Automatic Modes  Press the ‘Fix Operation Mode’ key to resume automatic selection

26 SL1x00 R3 SL1x00 – Call Tax Information Page 26 Some countries provide Advice of Charge (AOC) as a currency. The system has to convert this to charging pulses in order to process the billing correctly. SV8100 – R6 SL1000 & SL1100 Prior to R3 the system could not receive AOC as a currency, only charging pulses were accepted. ISDN AOC as a currency Call Logger SL converts to charging pulses to process the billing

27 SL1x00 R3 SL1x00 – Group Calls Ring when Call is Parked Page 27 Calls to the Group Pilot Number will ring at a station that has a call on Park Hold. This allows the member of the group to take further Group calls. SV8100 – R8 SL1000 & SL1100 Prior to R3 the station that had a call parked would not receive Group calls. Pilot Group Calls to the Pilot Group will ring at the station that has a call parked. Parked Call

28 SL1x00 R3 SL1x00 – CLI for Second Call for IRG members Page 28 Calls to an IRG (Incoming Ring Group) will ring at busy stations as per the settings for ‘Second Call Indication’. CLI for Second Call allows the station to display the CLI of the second caller. This lets the user to know who is calling and they can then decide to take the call or not. SV8100 – R8 SL1000 & SL1100 Prior to R3 busy stations would ring when an IRG call was presented but would not display the CLI. Incoming Ring Group Calls to the IRG will ring at the busy station as defined for ‘Second Call Indication’ and also display the CLI Busy

29 SL1x00 R3 SL1x00 – Simple Hotdesking Logoff Page 29 The 24TiXH IP Terminal can logoff by a long press of the Exit key. SV8100 – R8 SL1000 & SL1100 Prior to R3 logoff could only be done if the Soft Keys were set to ‘Standard’ mode in Press the Exit key for longer than 1 second to logoff

30 SL1x00 R3 SL1x00 – SMDR Buffer Expansion with MEMDB Page 30 The system can store up to 4000 call records when the MEMDB card is installed. Call records are only stored when the Call Logger is disconnected. If the MEMDB card is not installed then 320 call records can be stored on the CPU card. SV8100 – R8 SL1000 & SL1100 Prior to R3 the system would store 320 call records (with / without MEMDB) Call Logger Call records are stored to the MEMDB card while the Call Logger is disconnected

31 SL1x00 R3 SL1x00 – Navigation Key Enhancements Page 31 The Navigation Key menu has been enhanced: Call Forward options are available VRS Message administration (Listen/Record/Erase) Built in Answer Machine messages (Listen/Erase) SV8100 – N/A SL1000 & SL1100 Prior to R3 these features were not available within the Navigation key menu. Navigation Keys

32 SL1x00 R3 SL1x00 – WebPro Enhancements Page 32 WebPro has been enhanced: System setup information (view only) Active Day/Night mode Trunk port disable/Automatic transfer Extension active feature setup Extension redial list Department Group active feature setup System Alarm reporting ISDN Layer1 status System data backup to CF card (PZ-VM21 card and CF card required) SV8100 – R8 SL1000 & SL1100 Prior to R3 these features were not available within WebPro. Example of some of the ‘Extension active feature setup’ that can be viewed

33 SL1x00 R3 SL1x00 – InMail Auto Setup Page 33 The system will automatically configure voic setup when the InMail card is installed. Auto setup will occur on Cold start or Warm start with the InMail card installed. * Will reduce the installation time for the SL system when InMail is required. The following settings are automatically setup: Voice ports assigned to the InMail card Voic pilot number Voice ports configured Voice ports assigned to a group SV8100 – N/A SL1000 & SL1100 Prior to R3 the InMail voic had to be setup by the installer after the InMail card was installed, usually via a script within PCPro. InMail Voic is setup automatically when the InMail card is installed

34 SL1x00 R3 SL1x00 – Built-in VRS Message Increase with MEMDB Page 34 The quantity of messages that the built-in Answer Machine feature can store has been increased from 10 to 20 messages. If the MEMDB card is not installed then only 10 messages can be stored. Messages can be accessed via the Navigation Key menu on R3. The total recording time has not increased, this remains at 8 minutes, shared between 20 messages with maximum duration of 2 minutes per message. The PZ-VM21 card and VRS CF card are not required for built-in Answer Machine. SV8100 – N/A SL1000 & SL1100 Prior to R3 the system would store 10 messages (with / without MEMDB). Up to 20 messages can be stored PSTN Auto Attendant

35 SL1x00 R3 SL1x00 – Team Key Page 35 The operation of Virtual Extension keys has been enhanced: Caller ID can be selected for ‘none-ringing’ keys Caller ID can be displayed for internal calls to the Virtual Extension Single ring can be selected SV8100 – R8 SL1000 & SL1100 Prior to R3 Caller ID was always displayed for external calls if the virtual was set to ring, could not be displayed for internal calls and single ring was not available. Virtual Extension Keys are assigned to Programmable Function keys * Virtual Extension keys can also be setup to display co-workers extensions – Team Key

36 SL1x00 R3 SL1x00 – Flexible Language Page 36 With the addition of the ‘Translation of Display Text by External File’ feature added in R1.5 it is now also possible to have a flexible language file that can contain a language not currently available. This flexible language allows easier addition of a new local/regional language. SV8100 – N/A SL1000 & SL1100 Prior to R3 the user could only select one of the pre-defined languages. Display text can use the Flexible Language

37 SL1x00 R3 SL1x00 – Set DND during a call Page 37 The user can set DND (Do Not Disturb) when a call is ringing at their phone which causes problems with CTI applications because the call is disconnected. With R3 the DND setting will only become active for the next call, the ringing call is not disconnected. SV8100 – R8 SL1000 & SL1100 Prior to R3 the ringing call was disconnected when the user set DND. Press DND while the phone is ringing

38 SL1x00 R3 SL1x00 – Warning Tone for IP DECT Out of Range Page 38 Calls to an IP DECT handset that is out of range will receive an ‘Out of range’ indication. Alternatively, if call forward is setup then the caller can be automatically forwarded to another destination. SV8100 – R8 SL1000 & SL1100 Prior to R3 calls to an out of range IP DECT handset would receive busy tone. IP DECT handset out if range If setup, the call can be forwarded to an alternative destination ‘Out of Range’ tone ! The same operation applies to a standard SIP device

39 SL1x00 R3 SL1x00 – Disable Softkeys Page 39 The Softkeys can be disabled (removed) from the display of the terminal. Softkeys are disabled on the SL1100 terminals and 24TiXH IP Terminal On the SL1000 there are no Softkeys on the terminals The text on the display is removed Navigation Enter key, Call History & Redial keys are also disabled SV8100 – R8 SL1000 & SL1100 Prior to R3 Softkeys are always available. Text is not displayed Softkeys are disabled Navigation Enter key, Call History & Redial keys are also disabled Redial Call History Enter key

40 SL1x00 R3 SL1x00 – Display Hotel Guest Name Page 40 The hotel guest’s name when calls are made to/from guest rooms can be set to display or not. Guest name is sourced from the Front of House Application – PMS Lite The selection can be made for calls made between: Guest room to guest room Guest room & staff phone Prior to R3 there was no selection available. SV8100 – R6 SL1000 & SL1100 CALLING Mr Miller Guest Name = Mr Miller

41 SL1x00 R3 SL1x00 – Long One-Touch Key Press Page 41 The SL terminals do not have One-Touch keys so to make the feature available R3 allows the user to press the keypad keys to access the One Touch keys. The SL1100 terminals and 24TiXH terminal can use this feature. * Not available on the SL1000 terminals. The user presses the keypad key for a ‘long press’ to use One-Touch dialling. Keypad keys 1~0 access One-Touch keys 1~10 SV8100 – R8 SL1000 & SL1100 Prior to R3 One-Touch key operation had to be setup on a Programmable Function key. Long press of the keypad key will dial the One Touch dial setting

42 SL1x00 R3 SL1x00 – Masking of SIP Trunk Authentication Details Page 42 As an increased security measure the password of the SIP carrier will be shown as ******* in PCPro / WebPro / TelPro. This reduces the risk of the SIP carrier connection being hijacked. SV8100 – R8 SL1000 & SL1100 Prior to R3 the password was displayed as characters.

43 SL1x00 R3 SL1000 & SL1100 Maintenance Items

44 SL1x00 R3 SL1x00 PCPro - Connection Accounts Increased Page 44 The quantity of PCPro connection accounts has been increased from 20 to 200. Connection accounts are used to define customer’s login settings within PCPro. SV8100 – Yes SL1000 & SL1100 Prior to R3 there were 20 accounts available. Select the account to login to the customer’s SL system

45 SL1x00 R3 SL1000 & SL1100 Associated Items

46 SL1x00 R3 SL1x00 V3.01.xx PCPro – Major Enhancements Page 46 The SL1100 V3.01.xx PCPro application has some major new enhancements to the user interface to reduce the installation time of the SL system. Updated Home Page New Initial Setup Wizard Allows an installation engineer to setup the majority of the customers requirements within xx single click questions Improved Chassis view Now allows the engineer to click on any device and go directly to it’s configuration Properties Pane Shows the attributes of any selected device (Terminal, trunk, DDI etc) and shows the engineer how this device is configured within the SL system DDI Edit Edit the DDI’s from within the DDI Pane. Destination Picker Quickly select the destination for trunk/DDI routing within the slide out pane. Quick Launch Toolbar Customise your options within the ‘Quick Launch Toolbar’ with your frequently used actions. SV8100 – N/A SL1100

47 SL1x00 R3 SL1x00 V3.01.xx PCPro – Reduce Installation Time Page 47 How do the improvements to the User Interface help for the engineer to install quicker or understand the configuration easier? PBX CO Trunks BRI Trunks VOIP Digital Terminal SLTDoorphone DDI’s Ring Groups Hunt Groups Paging Groups Night Mode Toll Restriction COS Call Routing Timers This diagram is an example of some of the different devices and functions of any small PBX – the engineer has to know where to start and also the relationship between each device and function. See the next slide that shows how V3.01 PcPro makes sense of this. SV8100 – N/A SL1100

48 SL1x00 R3 SL1x00 V3.01.xx PCPro – Reduce Installation Time Page 48 The Chassis View is used as the starting point to configure all devices. When a device is selected from the Chassis View the Properties Pane will show only the functions associated with that device type, this helps to simplify the configuration. Digital Terminal Group Membership Call Routing Select a Digital Terminal from the Chassis View Toll Restriction Function Keys COS SLT Group Membership Call Routing Toll Restriction COS ISDN Line Routing Type Call Routing Access Night Mode Extensions Select an SLT from the Chassis View Select an ISDN line from the Chassis View SV8100 – N/A SL1100

49 SL1x00 R3 SL1x00 V3.01.xx PCPro – Initial Setup Wizard Page 49 This is where PCPro speeds up the installation time for a new install: A set of 11 screens with single click steps to configure the SL The questions are dynamic – based on the hardware you have installed Country specific defaults Numbering plan Trunk access ISDN BRI setup (if installed) Call routing including VRS overflow Date & time InMail (if installed) SV8100 – N/A SL1100

50 SL1x00 R3 SL1x00 V3.01.xx PCPro – The Chassis View Page 50 The Chassis View is the hub of SL PCPro, you can configure any device from this screen. Each device will show it’s associated properties (Group membership, COS etc) which can be configured from the Properties Pane. The ‘Chassis View’ Shows the layout of the cards/devices in the SL Click any device to configure it Click any spare port to add a device Each device type has a unique icon throughout PCPro Click a device To see it’s Properties The Properties Pane shows only the functions associated to that device type – Gives a view of it’s configuration within the SL Choose the level of detail – minimum-medium-all Configure the device within the Properties Pane Single click takes you to the ‘Easy Edit’ screen to view all devices of the same type – like zooming in & out of the config. SV8100 – N/A SL1100

51 SL1x00 R3 SL1x00 V3.01.xx PCPro – The Properties Pane Page 51 The Properties Pane lets you view the all the configuration related to a single device. Shows the calls that are routed to the extension Lets you view the configuration of the device - rather than looking at the whole system database you only see what’s relevant Configure the device within the Properties Pane. Single click takes you to the ‘Easy Edit’ screen to view all devices of the same type if you want to compare the setup of more than one device. Slide Out panes will also allow you to view & configure associated groups / lines etc. When you’ve done you can copy to other devices, step on to the next device or click another device within the chassis view. SV8100 – N/A SL1100

52 SL1x00 R3 SL1x00 V3.01.xx PCPro – DDI Edit Page 52 The DDI’s can now be edited directly within the DDI pane. SV8100 – N/A SL1100 Lets you view the DDI’s and their current routing DDI’s can be edited within the pane The Destination Picker makes choosing the destination for a DDI simple and error free Icons show the routeing for each Day/Night mode

53 SL1x00 R3 SL1x00 V3.01.xx PCPro – Destination Picker Page 53 The Destination picker shows the destinations you’be already setup and allows easy selection for trunk or DDI routing within a slide out pane. SV8100 – N/A SL1100 Lets you pick from the destinations you’ve previously setup – this reduces the possibility of routing calls to unused groups

54 SL1x00 R3 SL1x00 V3.01.xx PCPro – Quick Launch Toolbar Page 54 You can add shortcuts to the toolbar for frequently used functions: Connect/Disconnect Upload/Download Shows Chassis View Save/Open Export Speed Dials View Alarms etc SV8100 – N/A SL1100 Add shortcut icons to the Toolbar

55 SL1x00 R3 SV8100 R8 Compared to SL1x00 R3 Following SV8100 R8 items are not included in SL1x00 R3 ACD Caller ID based routing – ACD is not available on the SL1x00 DT700 Colour Display Terminal – DT700 terminals are not supported on the SL1x00 OAI: No proper option for DND basic specification – OAI is not available on the SL1x00 (Set DND during a call is supported on the SL1x00 for CTI Applications) Page 55


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