Presentation on theme: "SV8100 – Delta R4 –R5 Pre-Sales Support Release 5 Doc. Version 5.01"— Presentation transcript:
1 SV8100 – Delta R4 –R5 Pre-Sales Support Release 5 Doc. Version 5.01 UNIVERGE SV8100Release 5Doc. Version 5.01
2 Agenda SV8100, from release R4 to release R5 Enhancements in: Non-licensed itemsIndividually licensed items :Skill Based Routing,XMLProR5 Advanced Features licence
3 R5 Non-Licensed Items R5 Non-Licensed Items FeatureDescriptionLicenseIP Address Collision AlarmChecks for conflicting IP Addresses to CPU and VoIPNone –Free with R5 UpgradeIP Address of 3rd Party TAPI deviceCommand to show IP Address of device connected to 3rd Party TAPI connection of SV8100MinibarconfirmationMinibar confirmation Tones when entered on Guest phone.Gives better comfort to Maid entering itemsGuest IP DECTIn a hotel, if a guest calls an IP DECT phone, the guest name is shownNon-licensed Item. The above items are available simply by upgrading the System Software.
4 IP DuplicationNon-Licensed ItemsIP Duplication can cause several issues, one typical issue is one way speech.The SV8100 will monitor IP duplication of CCPU IP address and VOIPDB(IPLA) IP addresses periodically by using “Gratuitous ARP”.Alarm will be raised on duplication.ARPCPU: /09VOIPDB(IPLA):84-26Non-licensed Item. The above items are available simply by upgrading the System Software.
5 CTI device’s IP address Non-Licensed ItemsThe SV8100 will show the IP address of CTI device which is currently connected to the 3rd party CTI interface.CTI ServerNon-licensed Item. The above items are available simply by upgrading the System Software.
6 Minibar Confirmation Tones Non-Licensed ItemsConfirmation Tones will be given when entering MiniBar items on Guest phone. (Gives better comfort to Maid entering items)Non-licensed Item. The above items are available simply by upgrading the System Software.
7 Individually Licensed Items FeatureDescriptionLicenseCodeACD skill base RoutingSkill based routing addition to the InACDLK-SYS-ACD-SKILLBASE-LICBE110869XMLProData Programming interface for Applications. Allows applications to read and write data. Initially meant for MyCalls and BCT (they will have free access)LK-SYS-XMLPro-LICBE110868
8 ACD Skill Based Routing Individually LicensedACD incoming call to be distributed to the agent based on by skill level of the agent.Skill Based Routing can set to each ACD group.Skill Based Routing supports Normal Login and AIC Login.Priority range is 1 to 7. Priority 1 is highest priority.Priority 1IdleIncoming Call (3rd)Priority 3IdleRing 3rd CallRing 1st CallIncoming Call (1st)ACD GroupTrunkPriority 2IdleIncoming Call (2nd)Ring 2nd CallRequires BE LK-SYS-ACD-SKILLBASE-LIC
9 XMLPro Individually Licensed XMLPro is a programming interface Allows partnered applications such as MyCalls to access SV8100 System Data, etcallows applications to self import areas such as extensions, DDI’s etcmakes installation easier, ultimately approaching near self configuration.allows applications to make changes to data,so give more control from the application user.The interface is as powerful as the application driving it!System DataRequires BE LK-SYS-XMLPro-LIC
10 SV8100 R5 EnhancementsFeatureDescriptionLicenseCodeIP DECT enhancement2nd Call (Call Waiting), CLI on Transfer. Makes IP DECT Phone more usable.LK-SYS-V5000 Enhancements-LICBE110867NetLink: Multi-SIP carriersAllows multiple SIP carriers (number to be determined) when using Netlink. Gives local breakout and resilience possibilitiesCallback to Cell PhoneMobile Extension enhancement where SV8100 calls back allowing cost free calls from the mobile (call charge is against SV8100)Memo function related to incoming call listAllows up to 84 digits to be displayed against an Abb-dial . Give a kind of value screen pop, by giving some details on the phone.Name history of outgoing callName (+ number) rather than just number in Outbound history on phoneAutomatic Access to VM by Caller IDIf a user calls into his mailbox from external (CLI matched) then bypasses request for mailbox and password, jumping straight to your messages.KCCIS callbackCan perform a callback (campon) over KCCISPaging Enhancement (VRS)Allow recorded VRS prompts to be used for pagingAll above items are included in a single purchasable License : R5 Advanced Features.
11 SV8100 R5 Enhancements (continued) R5 Advanced Feature License ItemsFeatureDescriptionLicenseCodesTransfer of un-dialled ISDN linesAllows an operator to give an outside line with relevant toll restriction to a extension.LK-SYS-V5000 Enhancements-LICBE110867Call-forward on one key.Allows multiple forward keys with preset destinations to be set as keys. Key light if in use.Note:The R5 Advanced Features is a new concept. This Bundles of features is enabled by the purchase of a single license.Each future version of Software (Major release) will have an Advanced features license. Each new version will also enable any features from previous advanced feature licenses.For example R6 Advanced Feature Licenses will also enable the features in R5 Advanced features.
12 IP DECT 2nd Call Indication R5 LicensedSV8100 R5 will support a 2nd call indication. Whilst on a call a tone can be heard, the answer button/* can be used to toggle.2nd call1st callExt BExt AAP2nd call(Indication)Requires: BE LK-SYS-V5000 Enhancements-LIC
13 IP DECT CallerID after transfer R5 LicensedCurrently the transferring party number is displayed to an IP DECT phone.SV8100 R5 will support the original CallerID display after a call transfer for both Supervised and Unsupervised transfer.APPSTNCaller ID: 297XXXYYYExt100Caller ID: 297XXXYYYRequires: BE LK-SYS-V5000 Enhancements-LIC
14 NetLink: Multi SIP Carriers support R5 LicensedSV8100 R4 or lower supports one SIP carrier connection per system.R5 will support multi SIP carries with Netlink.NET LINKNET LINKSIP CarrierSIP CarrierAPrimaryPrimarySIP Carrier settings are independent each other.SIP CarrierBSecondarySecondaryRequires: BE LK-SYS-V5000 Enhancements-LIC
15 Call back to Cell Phone R5 Licensed Extending the Mobile Extension functionalityremove outbound call charges.One ringAny call charges are billed to systemNumber matched in Speed dial bin and system Calls BackAnswer and receive dialtoneNote: Digital trunks only. Requires: BE LK-SYS-V5000 Enhancements-LIC
16 Memo related to incoming call list R5 LicensedThis function can display pre-programmed information when incoming caller ID matches Common speed dialing.The information can be displayed automatically or key operation while ringing/conversation.・Up to 84 characters.(28char x 3line)・The information can be edited by PC programmingor Web Pro.Incoming Call matches with CallerID entryLINE 0011st SMB GroupSystem dataAdditional data(Abb Dial)Text001Addr:XXX ABC St.,Dallas, TXStore:2010/2/12Press right key to see extra memo infoAddr:XXX ABC St.,Dallas, TXStore:２０１０/２/１２Requires BE LK-SYS-V5000 Enhancements-LIC
17 Name history of outgoing call R5 LicensedPre R5: Name was only shown as for Incoming history.This new function can displaySpeed dial name (Default) orSpeed dial name and Extension name for outgoing call history.Pre Ｒ5Ｒ5Match to Common speed dialREDIAL-01 ０３１２３４５６７８ ↑ ↓ Store DELREDIAL-01 ABC Company ０３１２３４５６７８ ↑ ↓ Store DELREDIAL-01 ２３４ ↑ ↓ Store DELREDIAL-01 James ２３４ ↑ ↓ Store DELMatch to ExtensionRequires BE LK-SYS-V5000 Enhancements-LIC
18 Auto Access to VM by Caller ID R5 LicensedThis function enables automatic log in to pre-programmed mail box when incoming caller ID matches Common speed dialing.You have 7messagesPSTNNumber matched in Speed dialNo need to enter mailbox number and passwordRequires BE LK-SYS-V5000 Enhancements-LIC
19 KCCIS Callback R5 Licensed This feature allows an extension to set KCCIS Call Back when the extension dialed across KCCIS is busy.When this feature has been set, the setting extension will receive call back as soon as the busy extension becomes available.BusyTEL 101TEL 201(1) Outgoing(2) Busy(3) Set Call Back(4) Call Back OKSystem ASystem BRequires BE LK-SYS-V5000 Enhancements-LIC
20 Paging Enhancement R5 Licensed This function enables a VRS Message to be played while external paging.Useful for repeated messages.Dial External Paging code:Enter External Page Group No: 1Dial VRS number:VRSExternal speakerRequires BE LK-SYS-V5000 Enhancements-LIC
21 Call Forward with Destination Key R5 LicensedA new CFW Key function with destination.Allows multiple CFW keys to be programmed each having own forward type and destination.Available key list:10: call forward - immediate11: call forward - busy12: call forward - no answer13: call forward - busy/no answer14: call forward - both ringOperation:Dial service code 851Press Programmable keyDial 2 digits Key code (10,11…)Dial number to be transferredPress HoldRequires BE LK-SYS-V5000 Enhancements-LIC
22 Dial Transfer R5 Licensed Will give the ability for a managing phone e.g. Operator the chance to transfer trunk dialtone to other extensions.Uses Walking Toll Restriction PRG21-14New Key: #04: Change Restriction ClassOperation:Ext101 calls operator (100).Operator answers.Operator presses the programmable key.Ext 101 receives dialtone with toll restriction assigned by operator for that single call.PSTNOperator Ext 100 presses toll restricted transfer keyDialtoneExt 101 Receives Dialtone and can make external callsRequires BE LK-SYS-V5000 Enhancements-LIC