3 3D Networks is a subsidiary of the Singapore-based Planet One Pte Ltd 3D Networks is a subsidiary of the Singapore-based Planet One Pte Ltd. group of companies employs over 600 people, having direct representation in 10 countriesSingaporeChinaAustraliaIndiaThailandMalaysiaHong KongUnited StatesPhilippinesUnited KingdomMiddle East
4 Planet One Group of Companies NetProActive Services 3D NetworksNetProActive ServicesPlanet PSGFCSCSPlanet ICSVoiceDataConvergenceIVRCall CentreProf ServicesNOCIMaRCManaged ServicesHospitalityIP TelSW ServicesAndSolutions500+ people8 Countries32 People6 Countries20+ People3 Countries90+ People10 CountriesJust opened
5 3D NETWORKS – ADVANTAGE Customer NetProActive Services Planet PSG We become a Single Window to offer you the full life-cycle solutions & servicesNetProActiveServicesPlanetPSGFCSCSPlanetICS
6 PLANET ONEA strong regional network of synergistically related technology companies employing more than 600 personnel with direct representation in 9 countries throughout APACPrivately held and backed with private equity holder multi billion $ business across a variety of industries (timber, IT, automotive, oil and gas etc – like the TATA group in India)3D Networks expanding continually and grown to a presence in more than 7 countriesGaining solid presence and foothold through acquisitions & mergers:3D Networks in July 2001, AustraliaBangalore Labs (now NetProActive Services) in November 2001, IndiaPlanet Professional Services Group in July 2002, SingaporeTGNT in January 2003, China
7 3D Networks - OverviewLeading systems/network integrator in Asia Pacific and a Voice & Data convergence specialistOffers cutting-edge business communications infrastructure solutions for enterprises, (BFSI, Contact centres, Manufacturing, Government & Healthcare) and Service Providers.
8 3D Networks Solution and Service Offerings Voice SolutionsData SolutionsCall CentresConverged VoIPUnified Messaging SolutionsVoice Networks (IP Telephony / TDM Telephony)Speech RecognitionLANWANMetro Area Network SolutionsMPLS / Core Routing / Switching SolutionsSecurityManaged ServicesConvergence SolutionsConsultancy ServicesHybrid Solutions involving LAN, WAN, voice & dataVoIPConverged applicationsContact Centre PracticeNetwork and Security AuditsNetwork Design Services
9 SOLUTIONS and SERVICES END-TO-END LIFE CYCLE SERVICESVoice SolutionsData SolutionsConverged SolutionsManaged ServicesVoice & Data ConsultancyProject ConsultancyTechnical ConsultancyProduct SupplyInstallation, CommissioningWide Area ConnectivityCustomization ServicesIntegration and Interface ServicesFacilities ManagementTrainingOutsourcing ofTurnkey projects
10 STATE-OF-THE-ART 24X7 NOC State of the art NOC to monitor systems, report incidents and resolve themThe NOC command centre in Bangalore is connected to Melbourne & New York over leased lines for redundancy and an increased very highly skilled labor poolNOC facilities at Melbourne, Australia and New York, United States operate 8x7One center works as disaster recovery for another
12 3D NETWORKS – REGIONAL STRATEGY 3D Networks has 3 key strategic growth marketsIndiaexpecting annual growth of 100% YoY for next 3+ yearsInvestment will continue in line with growthNew business models and revenue streams being exploredChinaTap the huge market potentialHave expanded service offerings to address unique market requirements (heavy Govt business ownership)AustraliaConsolidation and value added services next big thingFundamentally transforming the business to drive innovation, and new business opportunities (QT an example)
13 3D NETWORKS VALUE – WHAT WE BRING TO THE TABLE STRONG PARTNERSHIPSEXPERTISE & EXPERIENCEOUR COMMITMENT TO THE CALL CENTER INDUSTRY
16 3D Networks is the sole pan-Asian Platinum Partner of Nortel Networks and Global Customer Partner in APAC
17 3D Networks Value - Nortel Networks Partnership Nortel Networks first and sole pan-Asian Platinum PartnerA testimony to our expertise, support and infrastructure capabilities which promise the best skills and service for customersNortel Networks Global Customer Partner in Asia PacificA testimony to our strong reach and pan-regional presenceNortel Networks “Partner of the Year – India”A testimony to the scorching pace of growth, success, Nortel expertise and customer confidence we enjoy
19 A FORMIDABLE COMBINATION OF EXPERIENCE + EXPERTISE Largest Group of Level 3 engineers skilled on Nortel product outside of Nortel globallyContact Centre Industry Experts like Chris Luxford are leading the contact centre technology in 3D NetworksStrong Telephony Industry expertise senior to junior team members from our Chairman Barry Southern with over 30 years in the industry, to senior members like SK Jha, Karl Panknin, Bill Chang, Steve Rickard etcPeriphonics skills unparalleled in the industry.
20 3D Networks Solutions & Services Resource CapabilityVoice & Data Solutions3D Networks Solutions & ServicesShort TermNumerous L1-L3 Meridian, Peri, Symposium and IPML skills in 7 locations in India RIGHT NOW !Long TermAnnual growth > 100%Constantly acquiring new talent (skills)Forefront of technology through continual trainingExpansion into both carrier and enterprise opportunitiesNetworkServicesManagedServicesOperationalProcessTransformationProfessionalServices
21 OUR CALL CENTRE & IVR CAPABILITY Over 300 call centre customers regionally.Over 50% of 3D’s resources have been applied to and are skilled in these areas
22 TO SUMMARIZE OUR EXPERTISE & EXPERIENCE 3D Networks enjoys a strong presence in APAC region, backed by very high technical expertise, rich experience and the formidable background and support of the Planet One groupWe are growing to cater to the growing demands of our customers businesses“When you think of Nortel, think of us”
24 OUR COMMITMENT TO THE CALL CENTER INDUSTRY We strive to ensure that the customers’ technology requirement is non linearEnsure customer experience exceeds today’s performance levels3D Networks believes in being a strategic advisor3D Networks will continuously explore new technology concepts that can provide customers with significant differentiation
25 OUR COMMITMENT TO THE CALL CENTER INDUSTRY In Aug D Networks established it’s own Contact Centre Consulting Practice headed by Chris Luxford, an expert in Call Center technology practice.3D Networks is one of the largest SI’s in the Contact Centre industry in India & Australia3D Networks enjoys a understanding of contact centre solutions – from infrastructure requirements to complex applications3D Network sees the contact centre space as essential to it’s heritage and future growth
26 OUR COMMITMENT TO THE CALL CENTER INDUSTRY As part of its commitment to the industry and to its 500+ contact centre customers regionally, 3D Networks is:Running a series of Contact Centre Strategy Workshops regionallyDeveloping a range of operational contact centre management trainingExploring a number of innovative BPO/Contact Centre outsourcing business modelsSoon to launch a range of new contact centre commercial models that can be adopted by outsourcers
27 OUR COMMITMENT TO THE CALL CENTER INDUSTRY We are keen to bring our Technology, Business Process intellectual knowledge and quality of partnership to the call center industry in PakistanWe are not just another network integratorYou can look to us as your strategic partner for the entire call center networking life-cycle – from consultancy to implementation to support.