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1 CONFIDENTIAL May 9, 2008 Northwest Region Meeting CVS Trailer Products NAFO Northwest Region Meeting May 9, 2008.

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Presentation on theme: "1 CONFIDENTIAL May 9, 2008 Northwest Region Meeting CVS Trailer Products NAFO Northwest Region Meeting May 9, 2008."— Presentation transcript:

1 1 CONFIDENTIAL May 9, 2008 Northwest Region Meeting CVS Trailer Products NAFO Northwest Region Meeting May 9, 2008

2 2 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Gianni Agostinelli Controller Gianni Agostinelli Controller Ernie Smith Site Manager Frankfort Ernie Smith Site Manager Frankfort Craig Frohock Sr. Director Sales & Product Strategy North America Craig Frohock Sr. Director Sales & Product Strategy North America Larry Burgin Vice President Trailer Steve Miller Director Engineering Steve Miller Director Engineering David Nash Site Manager Cwmbran David Nash Site Manager Cwmbran CVS Trailer Leadership Team Sr. Ex. Asst. Ramona Sobah Matt Wolfe Managing Director Europe Matt Wolfe Managing Director Europe Roy Rogers Manager Export Sales Roy Rogers Manager Export Sales Ken Lang Manager Product Line Mgmt Ken Lang Manager Product Line Mgmt OEM Sales Al Bigelow Sandy Davis Mike Guay Miguel Melgoza Sergio Rivera Jesus Romero Greg Smith Kevin Ward OEM Sales Al Bigelow Sandy Davis Mike Guay Miguel Melgoza Sergio Rivera Jesus Romero Greg Smith Kevin Ward Customer Service Russ Franks Marty Watterson Customer Service Russ Franks Marty Watterson Camilo Camargo Eduardo Curiel Mike Lynch John Morgan Camilo Camargo Eduardo Curiel Mike Lynch John Morgan

3 3 CONFIDENTIAL May 9, 2008 Northwest Region Meeting RHP-11 Bushing Update ArvinMeritor is extending bushing warranty on MY2003 – 2006 RHP-11 bushings to full 5 years labor coverage Extended warranty will not be formally announced or published Does not include retroactive claims or progressive damage Must utilize trained repair facility – must adhere to published SRT To be administered through OnTrac – claims must be pre-approved Internal letter w/ repair strategies has been distributed to NAFO team Bushing TypeModel YearPublished Warranty Extended Warranty Black Urethane P / 2 L5 P / 5 L Bonded Rubber w/ Plastic Washer P / 4 L5 P / 5 L Bonded Rubber w/ Steel Washer P / 5 Ln/a

4 4 CONFIDENTIAL May 9, 2008 Northwest Region Meeting RHP-11 Bushing SRT – Basic Repairs SRT Clarification New guidelines being published for SRT No changes to SRT Only clarification about combination repairs

5 5 CONFIDENTIAL May 9, 2008 Northwest Region Meeting RHP-11 Bushing SRT – Combination Repairs

6 6 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Periodic Bushing Inspection Guidelines All RideStar™ RHP Trailer Air Suspension Systems

7 7 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Use Meritor publication TP-0527 as an aid to perform periodic scheduled visual inspections of the RideStar™ RHP air suspension. Periodic inspection will help prevent “Progressive Wear” to the upper control arm, frame bracket, and axle seat. Inspection Guidelines TP-0527

8 8 CONFIDENTIAL May 9, 2008 Northwest Region Meeting General Inspection Information The upper control arm bushings can be visually inspected from underneath the trailer and without any disassembly of components.

9 9 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Two Piece Urethane Bushing with flanges One Piece Rubber Bushing with thrust washers Bushing Types Two types of bushings are used on the RHP suspension. Identify the type of bushing on the suspension to be inspected. Changed to new style in production Sept. ’04’. New Style Old Style

10 10 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Two Piece Urethane Bushing One Piece Rubber Bushing Two Piece vs. One Piece Bushing Identification; stand alone The two piece urethane bushings’ flanges are 3.00” in diameter. The one piece rubber bushings’ thrust washers are 3.50” in diameter.

11 11 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Two Piece Urethane BushingOne Piece Rubber Bushing Two Piece vs. One Piece Bushing Identification; installed in control arm The flanges of the two piece urethane bushing are the same size as the control arm bushing tube outer diameter. The thrust washers of the one piece rubber bushing are larger than the control arm bushing tube outer diameter.

12 12 CONFIDENTIAL May 9, 2008 Northwest Region Meeting One Piece Rubber Bushing at the A frame end One Piece Rubber Bushing at the axle seat end Identifying the Upper Control Arm Bushing Type on the Suspension If the thrust washers are larger than the control arm outer diameter, the bushing is a one piece and requires no inspection at this time.

13 13 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Two Piece Urethane Bushing at the Frame Bracket End Two Piece Urethane Bushing at the Axle Seat End Identifying the Upper Control Arm Bushing Type on the Suspension If the flanges are the same size as the control arm outer diameter, the bushing is a two piece urethane and requires inspection.

14 14 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Bushing Locations Determine what type of upper control arm bushings are present at every location in the RHP suspension; 8 in total.

15 15 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Identifying Bushing Types If any of the upper control arm bushings are the 2 piece urethane inspection as defined in this document & TP-0527 should be followed. If all 8 of the upper control arm bushings are the one piece bonded rubber type inspection as defined in this document be followed.

16 16 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Periodic/Annual Inspection Reminder Inspect for loose, broken or missing fasteners. Repair or replace as needed. Inspect welds for cracks at the axle, frame bracket and upper control arm crosstube. Inspect the flex member of the air springs for cuts and abrasions. Replace the air spring if it is cut or damaged. Check for obstructions or interference to the air spring surface that can damage the air spring. Relocate and secure items, such as air hoses, that can contact the air spring. Check for leaks in the air lines at the air spring bead plate, piston and mounting studs. Replace air lines, fittings or air springs that leak. Inspect the shock absorbers for worn bushings, oil leaks and dents. Check that the mounting holes have not enlarged.

17 17 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Once it is determined that the bushings are the two piece urethane type, use a flashlight and inspect all upper control arm bushings (eight (8) in total) to see if the upper control arm has shifted to one side of the frame bracket or axle seat 2-Piece Urethane Bushing Inspection

18 18 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 1 Shown is how the upper control arm with bushing should look. Bushing flanges should be intact on both sides of the bushing tube and everything is centered within the frame bracket or axle seat. It is still necessary to verify that the system is within the correct operating range.

19 19 CONFIDENTIAL May 9, 2008 Northwest Region Meeting System Operating Range Inspection To verify that the system is within the correct operating range requires only a tape measure. Take a measurement from center of A-Frame Upper Control Arm pivot bolt to center of Axle seat Upper Control Arm pivot bolt (See Illustration Below) at all four (4) locations. If this measurement is more than 14-3/16-inches (360 mm) or less than 13-13/16-inches (351 mm) at any of the four locations: Replace all eight bushings at the next available opportunity. If the measurement is not within the acceptable operating range of 13-13/16"–14-3/16" ( mm), replace all eight bushings at the next available opportunity.

20 20 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 2 Shown is the upper control arm with bushing shifted slightly to one side. The bushing flange on the side that the upper control arm has moved towards will be worn, but still intact. This condition requires neutralizing the suspension assembly and re-aligning the trailer. This should be done at the next available opportunity. The urethane bushing flange is worn, but intact.

21 21 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Neutralizing Suspension Neutralizing the RHP means to get the adjustable pivots at their centered (relaxed) position prior to aligning the axles. With the suspension at ride height, loosen the adjustable pivot connections on the roadside at the upper control arm. Adjust the front axle lower control arm to 21.50” center of bolt to center of bolt (see illustration). Align axles per Section 4 of Maintenance Manual mm14s ” Roadside Front Upper Control Arm Pivot Bolts Lower Control Arms

22 22 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 3 Shown is the upper control arm with bushing shifted slightly to one side. The bushing flange on the side that the upper control arm has moved towards will be torn, or missing. No indication of significant wear is present between the upper control arm and the frame bracket or axle seat. This condition requires bushing replacement if any one (1) of the eight (8) bushings exhibit this condition. No “Progressive Wear” has occurred at this point. This condition requires bushing replacement at the next available opportunity. The urethane bushing flange is torn or missing

23 23 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 4 Shown is the upper control arm with bushing shifted & clamped to one side. The bushing flange on the side that the upper control arm has moved towards will be missing. Significant wear is present between the upper control arm and the frame bracket or axle seat. This condition requires bushing replacement immediately so further component damage does not occur.

24 24 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 5 Shown are the air springs and shock absorber leaning in a defined direction. This is a prime indication that progressive wear has occurred and rebushing should be scheduled immediately. There is no need to inspect any further if this condition exists at either one of the axles.

25 25 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Once it is determined that the bushings are the bonded rubber style, use a flashlight and inspect all upper control arm bushings (eight (8) in total) to see if the upper control arm has shifted to one side of the frame bracket or axle seat Bonded Rubber Bushing Inspection One Piece Rubber Bushing at the A frame end One Piece Rubber Bushing at the axle seat end

26 26 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Thrust Washer Vintage From Sept. ’04’ thru Jan. ’06’ the RHP was supplied with a composite thrust washer. A steel thrust washer has been utilized beginning Feb. ’06’ thru till present. One Piece Rubber Bushing with thrust washers One Piece Rubber Bushing

27 27 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Periodic/Annual Inspection Reminder Inspect for loose, broken or missing fasteners. Repair or replace as needed. Inspect the welds for cracks at the axle, frame bracket and upper control arm crosstube. Inspect the flex member of the air springs for cuts and abrasions. Replace the air spring if it is cut or damaged. Check for obstructions or interference to the air spring surface that can damage the air spring. Relocate and secure items, such as air hoses, that can contact the air spring. Check for leaks in the air lines at the air spring bead plate, piston and mounting studs. Replace air lines, fittings or air springs that leak. Inspect the shock absorbers for worn bushings, oil leaks and dents. Check that the mounting holes have not enlarged.

28 28 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 1 Use a flashlight and inspect all upper control arm bushings (eight (8) in total). Visually inspect all sixteen (16) front and rear upper control arm thrust washers. Shown is how the upper control arm with bushing should look. Thrust washers should be intact on both sides of the bushing tube and everything is centered within the frame bracket or axle seat. This condition requires no service.

29 29 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 2 Use a flashlight and inspect all upper control arm bushings (eight (8) in total). Visually inspect all sixteen (16) front and rear upper control thrust washers. If any thrust washer is missing it should be replaced at the next available opportunity. TP-06112; Installing Two-Piece Replacement Thrust Washers document covers this result.

30 30 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Result # 3 Use a flashlight and inspect all upper control arm bushings (eight (8) in total). Visually inspect all sixteen (16) front and rear upper control thrust washers. If any thrust washer is cracked or no longer concentric (dropped down) to the connection and still in place, it should be replaced at the next available opportunity. If a thrust washer is cracked, try removing it with a pair of pliers. You may be able to pull it out and replace it. TP-06112; Installing Two-Piece Replacement Thrust Washers document covers this result. If thrust washers can not be removed or is no longer concentric to the connection, taking the connections loose only on the affected end of the upper control arm is required. Replace all four (4) composite thrust washers with steel thrust washers at this time.

31 31 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Neutralizing Suspension Neutralizing the RHP means to get the adjustable pivots at their centered (relaxed) position prior to aligning the axles. With the suspension at ride height, loosen the adjustable pivot connections on the roadside at the upper control arm. Adjust the front axle lower control arm to 21.50” center of bolt to center of bolt (see illustration). Align axles per Section 4 of Maintenance Manual mm14s ” Roadside Front Upper Control Arm Pivot Bolts Lower Control Arms

32 32 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Inspection Summary With 2- piece urethane bushings you find inspection result #3 & #4 with various degrees of progressive wear. Contact the ArvinMeritor Customer Service Center at At no time should the RHP suspension be rebushed with the old style 2-piece urethane bushing. Always utilize the new style one piece rubber bushing.

33 33 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Publications Related to RideStar™ RHP Trailer Air Suspension Systems Technical Bulletin TP-0527 Maintenance Manual 14S Parts Book PB9826 Technical Bulletin TP-0482 Technical Bulletin TP-0571 Technical Bulletin TP Technical Bulletin TP Note: To obtain these publications, call ArvinMeritor’s Customer Service Center at or visit the Tech Library at arvinmeritor.com.

34 34 CONFIDENTIAL May 9, 2008 Northwest Region Meeting RideSentry is Right Product for the Van Market RideSentry Main Features Patented PinLoc Slider Locking System 100% air ride with no ‘back slap’ Best in class durability Competitive weight No Dock-Walk by design Unmatched roll stability Industry-leading bushing warranty (7- Years parts / 5-Years labor) RideSentry Sliding Tandem Air Suspension Improvements vs. RHP-11 Optimized slider design Bonded rubber bushing w/ steel washer (latest RHP version) PinLoc angled pin system Optimized upper control arm design Weight reduction PinLoc Slider Locking System

35 35 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Opportunity at Utility Trailer 3rd largest trailer mfg in N.A. 36,000 trailer units produced in %+ air suspension used Current Hendrickson stronghold Hendrickson is firmly entrenched as standard supplier Utility has successfully tested on rigorous internal durability track ARM submitting commercial proposal FY08 Q3 RideSentry Sliding Tandem Air Suspension

36 36 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Trailer Product Updates RideSentry PinLoc now standard on all RideSentry suspensions OEM positions Std air-ride at Trailmobile Available option at most others – Great Dane, Wabash, Vanguard, Hyundai To be published option at Utility soon SimilAir Black rubber jounce bumper now in place on all springs Rating limited to 22,400 lbs MTIS w/ ThermALERT ThermALERT now standard on MTIS at Utility Available option at most others In process for low-profile 15” brakes

37 37 CONFIDENTIAL May 9, 2008 Northwest Region Meeting Trailer Sales Focus RideSentry Highest performing suspension in market Bushing issues behind us MPA20 (RHP55) Should be targeted at all LTL applications MTIS ThermALERT is great add-on feature – only heat sensor in market Easier payback with current fuel costs SimilAir Focus at weight sensitive applications requiring better ride characteristics Meritor ASAs on all Axles Good profit product Revised Marketing Plan and Sales Tools on the Way!


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