Presentation is loading. Please wait.

Presentation is loading. Please wait.

Introduction to Intellicaller for Channel Partners/Clients Confidential. © 2009-2010 Zeal Web Technologies. Please destroy if you are not the intended.

Similar presentations


Presentation on theme: "Introduction to Intellicaller for Channel Partners/Clients Confidential. © 2009-2010 Zeal Web Technologies. Please destroy if you are not the intended."— Presentation transcript:

1 Introduction to Intellicaller for Channel Partners/Clients Confidential. © Zeal Web Technologies. Please destroy if you are not the intended recipient

2 Get your own branded website Your own branded website Your domain name but the website is hosted at smslink’s server

3 Login with your Username Use your username to Login

4 Try a Demo Enter your phone number for a immediate simple demo phone call

5 Create new outbound campaigns ) Click on ”Create Order” link. 2) Select one of the available IVR message 3) Select default sender ID 4) Upload an address book of phone numbers and corresponding data (optional) 5) Select additional phone numbers to send message to (optional) 6) Select number of retries if the phone call does not connect 7) Time between retries 8) Start time and date of the campaign (optional)

6 Get a confirmation that the outgoing campaign is scheduled Take Note of the Order No.

7 Download detailed logging report Download real time detailed report 1) Click “”View Order Log” 2) Click on the order number (not shown) 3) Click “Download summary report” Download report in excel/CSV 1 3

8 Set an incoming number with an IVR Set an IVR to an incoming number 1) Click “”Allocate IVR” 2) Select a number to set IVR to 3) Press “assign” List of IVR available 1 2 3

9 Download call logs report Download real time detailed report 1) Click “”View Order Log” 2) Click on the order number [Not Shown] 3) Click “Download summary report” Download report in excel/CSV 1 3

10 Introduction to IVR Studio 1.What is an IVR IVR stands for Interactive Voice Response. It basically describes the flow of call. When is Sound Played / DTMF Entered etc. 2.Different Elements of IVR IVR Studio allows the user to add in a call: Sound (Play a Sound File) DTMF / Key Press (Get a Key Press from User ) Conditional Branches (Branch Call Flow) Text to Speech in 26 Languages Recording Speech Recognition

11 Incoming Call IVR Text 2 Speech Record Conditional Branching Get Key Press Play Sound Outgoing Call Relationship between Call, IVR and Elements

12 Record voice over telephone or upload mp3 sound for campaign Upload sounds for campaigns with 3 easy steps 1) Click “Sound” for the listing and upload pages 2) Upload 8000 Hz mono sound files OR record voice over phone Upload new sound files Listing of sound 1 2

13 Record voice over telephone or upload mp3 sound for campaign Upload sounds for campaigns with 3 easy steps 1) Click “IVR” for the listing 2) Create new IVR by clicking on the link Create new IVR with IVR studio Listing of IVR 1 2

14 Use IVR Studio to create new IVRs Upload sounds for campaigns with 3 easy steps 1) Click “?” object to set the object type 2) Select one of “Sound” or “DTMF” 3) Create an IVR tree and set an name for usage in outbound or inbound campaigns IVR name 1 2 3

15 Coming Soon 1.Ability to add User Accounts 2.Ability to add Sub-Reseller Accounts 3.Ability to Make Rate Plan for Users and Accounts 4.Ability to Answer Billing Related Queries of Users and Resellers


Download ppt "Introduction to Intellicaller for Channel Partners/Clients Confidential. © 2009-2010 Zeal Web Technologies. Please destroy if you are not the intended."

Similar presentations


Ads by Google