1. EVERY CONNECTION has a starting point. NetLibrary eAudiobooks An Overview for Washington State Libraries Nathan Downing Field Implementation Specialist & Training Developer Description: Topics: Overview and demonstration of NetLibrary eAudiobooks; getting started; essential resources for helping your users access eAudiobooks with ease; how to search and view eAudiobooks; how to create an end-user account; how to download eAudiobooks; how to transfer eAudiobooks to an MP3 player or iPod Intended audience: Library staff who interact with patrons Length: 60 minutes

2. Agenda 1.Getting started How to access NetLibrary How to use eAudiobooks How to use the NetLibrary Media Center 2.Essential resources Everything you need to know about MP3 players Getting to success with NetLibrary 3.Demonstration

3.  Digital versions of audiobooks available over the internet  Download them to a computer or laptop with internet access  Listen to them on a computer, laptop, or MP3 player & iPods What are eAudiobooks?

4. 4 What is the Media Center? Media Center is a free, downloadable application that makes listening to eAudiobooks easy and simple. Connect, Click, Listen - The Media Center will transfer your eAudiobooks to your PC or to your portable player with just one-click. Connect your portable player to your PC Click… Choose a title and click “Transfer to Portable” or “Transfer to Computer” Listen to the title on your MP3 player or computer You can also use the Media Center as a standalone way to access your library's entire eAudiobook collection.

5. NetLibrary: User experience and access Supported authentication methods IP Authentication Proxy Server Secure referring URL EZproxy Single Sign-On User points of access Library Web site and OPAC WorldCat www.netlibrary.com

6. NetLibrary User Accounts

7. You can login with your NetLibrary user name/password! Go to www.netlibrary.org and log in www.netlibrary.org NetLibrary User Accounts

8. Do NOT need an account to: view or use eBooks preview eAudiobooks Do need an account to: download eAudiobooks personalize their environment (booklists and notes) Libraries do not need to require users to set up accounts in person libraries can facilitate remote account set up To create an account, click on the “Create a Free Account” link at www.netlibrary.org www.netlibrary.org

9. You can create an account to access NetLibrary remotely from anywhere!

10. Authentication Options

11. http://www.oclc.org/services/brochures/212121usb_netlibrary_authentication_options.pdf Authentication Options Brochure

12. http://www.oclc.org/services/brochures/212121usb_netlibrary_authentication_options.pdf

13. Access Methods: How it Works A Returning User… Wants to checkout more eAudiobooks Already has a NetLibrary User Account This user can access your NetLibrary eContent and checkout eAudiobooks by… 1.Logging into www.netlibrary.orgwww.netlibrary.org Made possible via: NetLibrary User Account (their NetLibrary User Account is tied to your library’s NetLibrary account and will allow you to track usage for circulation reports) A New User… Wants to browse your eContent Does not have a NetLibrary User Account This user can access your NetLibrary eContent and create a user account to checkout eAudiobooks by… 1.Coming into the library Made possible via: IP Address Recognition 2.Logging into a remote authentication method on your library website (this verifies they are a patron of your library) Made possible via: Secure Referring URL Proxy Servers

14. You will see your library’s name in the welcome message How to Access NetLibrary Inside your library… you are automatically authenticated via IP Address www.netlibrary.org

15. How to Access NetLibrary Inside your library… you are automatically authenticated via IP Address www.netlibrary.org You can create an account to access NetLibrary remotely from anywhere!

16. How to Access NetLibrary Outside your library… you can use your library’s RPA method Secure Referring URL Proxy servers EZproxy This page acts as a verification page, it verifies that those accessing your NetLibrary collection are your patrons.

17. How it works at a glance…

25. How to Access NetLibrary Anywhere… after creating a NetLibrary user name, you can simply login www.netlibrary.org

26. NetLibrary access methods Patrons have multiple access points Your library catalog: every eAudiobook receives an OCLC MARC record The OCLC NetLibrary web site: www.netlibrary.comwww.netlibrary.com The NetLibrary Media Center WorldCat.org platforms

27. Access methods: Your library catalog

28. Your library catalog

35. How it works at a glance…

36. Go to www.netlibrary.org and log in www.netlibrary.org

37. Access Method: NetLibrary web site

38. NetLibrary web site

41. How to use eAudiobooks 1.Open the Media Center and search or browse for a title 2.Click on “Transfer to Portable” or “Transfer to Computer” 3.Listen to it on your MP3 player, iPod or computer Enjoy! Listen to an eAudiobook using the Media Center (Windows PC only) Listen to an eAudiobook using the NetLibrary website (Mac or Windows PC) 1.Go to www.netlibrary.com and search or browse for a titlewww.netlibrary.com 2.Check out an eAudiobook 3.Download it to your computer or laptop 4.Listen to it on your computer 5.Transfer it to your MP3 player or iPod! Enjoy!

42. http://www.oclc.org/services/brochures/213633usb_netlibrary_eaudiobooks_user_guide.pdf

43. www.oclc.org/netlibrary/demo/

44. Online Demos www.oclc.org/netlibrary/demo/

45. WMA DRM vs. MP3 Format WMA DRM format Plays on Windows PC and MP3 players only (WMA DRM compatible device) MP3 format Plays on PC or MAC and any MP3 player or iPod, iPhone, or iTouch www.netlibrary.comMedia Center

46. iPod Compatibility – for MP3 titles only The complete current iPod product line will be able to play MP3 titles from NetLibrary

47. WMA DRM Compatible Players – for WMA DRM titles & MP3 titles

48. Other Portable Players All of the c http://www.oclc.org/audiobooks/techspecs/devices.htm

49. Training and Ongoing Support for Success

50. Getting to success with NetLibrary Your personal checklist www.oclc.org/support/documentation/netlibrary/tips.htm Have you loaded your NetLibrary MARC records? Have you promoted your NetLibrary eAudiobooks? Do you have a remote access method for your patrons? Have you used an eAudiobook yourself? …your staff? Based on our experience assisting NetLibrary libraries, we have identified several key factors that are critical to a successful implementation.

51. Training sessions Live, no-cost, Web sessions with an Implementation Specialist You and your staff can ask questions and join in the discussion Available sessions include: NetLibrary Media Center Overview Using eAudiobooks Using eBooks Setup & administration Promoting & marketing NetLibrary to your users NetLibrary Implementation Services

52. Washington State Library NetLibrary Implementation Services http://www.sos.wa.gov/quicklinks/eAudiobookTraining

53. Register for on-site sessions!

54. Washington State Library NetLibrary Implementation Services

57. Register for on-line sessions!

59. Marketing and promotional support Ads Customizable press release E-mail notification of new and forthcoming titles Posters Shelf wobblers Table tents Web banners

60. Librarian Portal www.netlibrary.org/Librarian

61. For NetLibrary technical support: Contact OCLC Support for assistance Call: 1-800-848-5800 (x7 for NetLibrary) Email: support@oclc.orgsupport@oclc.org Use the Contact Us form at: www.netlibrary.org/help/contactus.aspxwww.netlibrary.org/help/contactus.aspx NetLibrary Support Knowing when to let go 7am-9pm Eastern

62. Field Implementation & Training Follow up questions about this session and the materials Nathan Downing Field Implementation Specialist & Training Developer, OCLC 800-848-5878 ext. 5308 downingn@oclc.org

63. eAudiobook Demonstration

64. EVERY CONNECTION has a starting point. Thank you! Questions?