Presentation on theme: "“Leadership & Neuro Linguistic Programming” for Physiotherapists; an Introduction Keri Barsby Secretary & Alternate Council Member; East Midlands Network."— Presentation transcript:
1 “Leadership & Neuro Linguistic Programming” for Physiotherapists; an Introduction Keri BarsbySecretary & Alternate Council Member; East Midlands NetworkDeputy Head of Therapy ServicesNottingham University Hospitals NHS Trust
2 Aims & Objectives: To have an overview of what NLP is To have acquired some NLP skills/knowledge that will enhance your performance as a leader back in your work place
3 NLP = NEURO LINGUISTIC PROGRAMMING The science bit.....NLP = NEURO LINGUISTIC PROGRAMMINGNEURO: the study of the mind & brain – in particular how we think about things & how we process information
4 NLP = Neuro Linguistic Programming LINGUISTIC: language skills – how we use language to communicate & how other people’s use of language affects us
5 NLP = Neuro Linguistic Programming PROGRAMMING: how we plan to react (not always consciously) – how we organise and store our ideas and actions
8 So, if I we say that: NLP Is at the heart of leadership excellence It is a method of personal development - a tool for improving your own and others' performanceIs very relevant in the current NHS environment of fast moving changes; increasing complexity and ongoing uncertainties
9 Then consider these 2 scenarios: P1: “So, as I said, I’m thinking of moving to the hospital in the neighbouring Trust up the road. Do you know it?P2: “I do”P1: “Can you tell me what it’s like?”P2: “Well, I can, but first tell me, what’s the hospital that you’re thinking of leaving like?”
10 Scenario 1 cont....P1: “Not very nice; the staff aren’t friendly; I’m not at all supported and I don’t seem to fit in”P2: “You’ll find the hospital in the neighbouring Trust very similar”
11 The fun bit – part 2.... Scenario 2 P3: “So, as I said, I’m thinking of moving to the hospital in the neighbouring Trust up the road. Do you know it?P2: “I do”P3: “Can you tell me what it’s like?”P2: “Well, I can, but first tell me, what’s the hospital that you’re thinking of leaving like?”And now, a slightly different take on the 1st scenario.....
12 Scenario 2 cont...P3: “Oh, it’s great! I get on really well with the staff; I’m challenged & have learnt a great deal”P2: “You’ll find the hospital in the neighbouring Trust very similar”
14 What does this mean? It means that NLP is focussed on “SELF” It means that every journey starts with “YOU”Through “INTERNAL” changes we see “EXTERNAL” changes in behaviour and our impact on others
15 Why?To be able to respond to change, yet have the expertise to retain what works wellBecause you need advanced communication skills:To ensure patients are comfortable, informed & that they are active care partners not passive recipients of careTo liaise with other HCP’s who may be facing the same or different changesTo be able make sense of your own values, beliefs, feelings & reactions – to truly reflect on your practice
16 How? NLP has many tools that can be utilised by yourself for yourself by you with others such as when assessing patients or when leading a supervision session.
18 Finding Balance: Would your wheel turn smoothly? Why not? 6 step change process:Information gatheringSelect area(s) for changeDecide on the possibilities i.e. what will be best use of my skills/experience? What can I delegate?Develop your plan/establish goalsAction your planMonitor your progress
19 Taking the first step is what’s really important. Finally, remember...Taking the first step is what’s really important.By taking the first step you realise the variety of paths ahead from which you could choose.
20 Bibliography/recommended reading: NLP & Coaching for Healthcare Professionals – Developing Expert Practice, Suzanne Henwood & Jim ListerSeven Habits of Highly Effective People, Steven CoveyPrinciple Centred Leadership, Steven Covey