1. Marzia Piccininno 12 December 2005 Museo&Web: a prototype for quality web sites Ministerial NEtwoRk for Valorising Activities in digitisation

2. Marzia Piccininno 12 December 2005 The working group MINERVA WP 5 “ Identification of user needs, content and quality framework for common access points”, c oordinated by Belgium (http://www.minervaeurope.org/structure/workinggro ups/userneeds.htm)http://www.minervaeurope.org/structure/workinggro ups/userneeds.htm

3. Marzia Piccininno 12 December 2005 Handbook for quality in cultural web sites (ed it. Manuale per la qualità dei siti Web pubblici culturali - http://www.minervaeurope.org/publications/qualitycriteria-i/indice0402.htm ) http://www.minervaeurope.org/publications/qualitycriteria-i/indice0402.htm European Cultural Website Quality Principles (ed. it Principi per la qualità di un sito Web culturale - http://www.minervaeurope.org/structure/workinggroups/userneeds/documents/cwq p-i.htm ) http://www.minervaeurope.org/structure/workinggroups/userneeds/documents/cwq p-i.htm Quality Principles for cultural Web sites: a handbook (http://www.minervaeurope.org/publications/qualitycommentary_en.htm)http://www.minervaeurope.org/publications/qualitycommentary_en.htm Museo & Web (http://www.minervaeurope.org/structure/workinggroups/userneeds/prototipo/index. html)http://www.minervaeurope.org/structure/workinggroups/userneeds/prototipo/index. html And more… the technical guidelines The publications

4. Marzia Piccininno 12 December 2005 Cultural web sites quality principles A quality cultural website celebrates European cultural diversity by providing access for all to digital cultural content. A good quality cultural website must be: trasparent – effective - maintained - accessible – user centred – responsive – multilingual - interoperable – managed - preserved

5. Marzia Piccininno 12 December 2005 Handbook for quality in cultural web sites Presented during the international conference of Parma (21 November 2003) Quality for cultural web sites. Elaborated by a group pf more than European 30 from archives, libraries, museums etc).

6. Marzia Piccininno 12 December 2005 Methodology To define quality criteria for the communication trough the web. These criteria are based on the identity and the mission of each cultural institutions. The handbook illustrates also the most used operative solutions and makes an overview on the international rules on the matter.

7. Marzia Piccininno 12 December 2005 Identity and mission 8 cathegories: archives libraries diffused heritage museum administrative and preserving offices research and training centers temporary exhibitions cultural projects 12 goals of the cultural web applications: To represent the identity of the CE To make transparent the activity of the CE To make transparent the goals of the CE To be effective among the networks To present standards and guidelines of the sector To spread cultural content To support the cultural tourism To offer didactic services To offer research services To offer servicies to the experts To offer eBooking and eCommerce services To promote the community of the field

8. Marzia Piccininno 12 December 2005 Accessibility and usability i.e. the attention to the users and their requirements. The handbook refers to international guidelines Accessibility (WCAG/W3C) Usability (ISO 9241-11) basic principles

9. Marzia Piccininno 12 December 2005 Thank you. Marzia Piccininno minerva@beniculturali.it www.minervaeurope.org minerva@beniculturali.it www.minervaeurope.org