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Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 1/20 TEKNOLOGI KOMPUTASI KOLABORATIF Pengambilan keputusan kelompok, komunikasi.

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Presentation on theme: "Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 1/20 TEKNOLOGI KOMPUTASI KOLABORATIF Pengambilan keputusan kelompok, komunikasi."— Presentation transcript:

1 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 1/20 TEKNOLOGI KOMPUTASI KOLABORATIF Pengambilan keputusan kelompok, komunikasi dan kolaborasi Dukungan komunikasi Dukungan kolaborasi Sistem pendukung kelompok Teknologi pendukung kelompok Referensi lihat SAP : [5] Bab 7, [7] Chapter 7, [8] Marakas-05

2 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 2/20 Collaborative Computing Technologies: Group Support Systems People  Perform groupwork  Need to collaborate  Need to communicate Solution  Lotus Notes Application  Extended Enterprise System  Incentives for suppliers to contribute  Vendor relationship system  Provides a competitive advantage

3 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 3/20 Groupwork Characteristics  Group performs a task  Different places  Different times  Same or different organizations  Permanent or temporary  Span managerial levels  Synergy or conflict  Productivity gains / losses  Quick response may be required  Hard to meet in one place  Multiple sources of knowledge  External expertise Anytime / Anyplace Collaboration  Enabled by Web  Low cost PCs

4 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 4/20 Meetings  Joint activity  Equal or near equal status  Outcome depends on participant’s knowledge, etc.  Outcome depends on group composition  Outcome depends on decision-making process  Disagreement settled by rank or negotiation Groupware  To support groupwork / meetings …  Computer-supported cooperative work (CSCW)  Software that provides collaborative support to groups

5 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 5/20 Communication Support  Vital  Needed for collaboration  Modern information technologies provide inexpensive, fast, capable, reliable means of supporting communication  Internet / Web Supporting Communication  Word of mouth  Delivery persons  Horseback  Snailmail  Telegraph  Telephone  Radio  Television  Videoconferencing  Internet / Web Nonverbal Communication  Important issue  Not captured by most communication systems

6 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 6/20 Supporting Collaboration (CSCW)  People work together  Group Support Systems (GSS)  Groupware:  Electronic meeting systems  Electronic conferencing systems A Time/Place Framework Same Time / Same Place Decision Room Same Time / Different Place Video Conference Different Time / Same Place via Internet Different Time / Different Place

7 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 7/20 Time/Place Communication Framework Differ ent Place Same Place Web-based GSS Whiteboard , Vmail Workflow management system Document sharing Computer conferencing with memory Web-based GSS Whiteboard Document sharing Videoconferencing Audioconferencing Computer conferencing , Vmail Different Time Same Time GSS in a Decision Room Web-based GSS Workflow management system Document sharing , Vmail GSS in a Decision Room Web-based GSS Multimedia Presentation Systems Whiteboard Document sharing

8 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 8/20 Groupware  Lotus Notes / Domino Server Includes Learning Space  Netscape Collabra Server  Microsoft NetMeeting  Novell Groupwise  GroupSystems  TCBWorks  WebEx Group Support Systems  Goal: to support groupwork  Increase benefits / decrease losses of collaboration  Based on  Nominal Group Technique  Delphi Method  Electronic Meeting System (EMS)

9 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 9/20 Important Features  Parallelism  Anonymity  Lead to process gains and task gains GSS Process Gains  Parallel information processing / flow  Larger groups can participate  Rapid computer discussions  Quiet people can participate equally  Noisy people can’t strongly drive meeting  Saves travel time (millions $ / year)

10 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 10/20 GSS Process Losses  Free-riding  Flaming GSS Technologies  Decision room  Multiple use facility  Web-based

11 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 11/20 The Decision (Electronic Meeting) Room  12 to 30 networked personal computers  Usually recessed  Server PC  Large-screen projection system  Breakout rooms  Need a Trained Facilitator for Success Cool Rooms Source: Groupsystem.com, Tuscon, AZ, US Air Force

12 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 12/20 Cool Rooms IBM Corp. Source: Groupsystem.com, Tuscon, AZ, Murraysville School District Bus

13 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 13/20 Few Organizations Use Decision Rooms  High Cost  Need for a Trained Facilitator  Software Support for Cooperative Tasks, NOT Conflict Issues  Infrequent Use  Different Place / Different Time Needs  May Need More Than One

14 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 14/20 Other Technologies  Multiple Use Facility  Cheaper  Still need a facilitator  Web-based  Cheaper: no extra hardware needed  Still need facilitator GroupSystems  From Groupsystems.com, Tucson, AZ  Comprehensive groupware  Windows & Web versions  Leading software

15 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 15/20 GroupSystems Activities  Agenda  Electronic Brainstorming  Group Outliner  Topic Commenter  Categorizer  Vote GSS Meeting Process  Idea generation  Idea organization  Prioritizing  Idea generation Iterate until solution is reached

16 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 16/20 Why GSS?  Successful  Need  Organizational commitment  Executive sponsor  Operating sponsor  User-seductive interface  Dedicated well-trained facilitator  Good planning

17 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 17/20 Distance Learning (DL)  Nontraditional classroom  CSCW / GSS / Groupware  Requires technology  Not new  Effective  Growing fast  Corporate, too Distance Learning Courseware  Lotus Notes  Microsoft NetMeeting  Novell GroupWise  Learning Space (Lotus Notes)  WebCT  LearnLinc Virtual Classroom

18 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 18/20 Advantages  Just as effective or more  Flexible time  Student can keep job  Student can travel in job  Access anywhere / anytime  Can present new technology cheaply  Can focus on specific skills  Can cost less  Expand classroom size easily  Add breadth and depth to course  More one-on-one interaction with instructor (e- mail)  Student/faculty contact time increases  For continuous learners  Attendance is flexible (Careful!)  Discussion technologies  Student attitudes evolve and improve  Impacts (scores) are higher

19 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 19/20 Disadvantages  Fewer social interactions  Less or no on-campus interaction  Communications problems  Students MUST be highly motivated  Students MUST be highly disciplined  Students MUST have effective time management skills  Students MUST be extremely dedicated  Takes more faculty and staff time  Learner must be more responsible  Students MUST work hard!

20 Sistem (Pengantar) Penunjang Keputusan Teknologi Komputasi Kolaboratif 20/20 Issues and Research  GSS/EMS methods  Web groupware  Distance learning  Virtual organization


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