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Harlequins Transformation BTID briefing call. Making this a great place to work Contents Introduction, purpose of the call & agenda Working in BTID Intro.

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Presentation on theme: "Harlequins Transformation BTID briefing call. Making this a great place to work Contents Introduction, purpose of the call & agenda Working in BTID Intro."— Presentation transcript:

1 Harlequins Transformation BTID briefing call

2 Making this a great place to work Contents Introduction, purpose of the call & agenda Working in BTID Intro to WLMS team - vision & strategy What does this mean for people moving to BTID Team structure day 1 Q&A

3 Making this a great place to work The BTID organisation is responsible for the innovation, design, development and delivery of the processes, networks and platforms that run BT's business. We look forward to welcoming you to global platforms – the team that manages BT’s software platforms. You will work closely with Wholesale service design who run the lead-to-cash, trouble-to-resolve and concept-to-market programmes for BT Wholesale, along with many of the major OSS platforms. Working in BTID

4 Single development shop for all WLMS stacks: – Responsible for all delivery of WLMS IT capability across the following functions: E2E delivery, E2E design, component design, component test & design & development – Oversight of supplier(s) – thicker layer of BT governance driving right suppliers Strategic goals: – Maximise reuse opportunities across contracts – Exploit synergies with other platforms for efficiency over time – balance with agility & speed required on contract delivery – WLMS stack rationalisation down to single shared strategic multi tenanted instance – shared across CPs with optimised running & delivery costs WLMS platform – vision & strategy

5 Making this a great place to work WLMS platform roadmap Q4Q3Q2Q1Q4Q3Q2Q1Q4Q3 Future2013/142012/132011/12 WLMS1 SSE POL Orange (voice) WLMS1 SSE POL Orange (voice) WLMS1 POL WLMS2 Orange (HQ) T-Mobile (HQ) Brand C (CSPG?) “As-Is” Orange (BB) WLMS2 Orange (HQ) WLMS2 Orange (HQ) T-Mobile (HQ) Data Migration Delivers savings in excess of 10m per year

6 Making this a great place to work What does this mean for people moving to BTID? What team will MSL staff be Joining? The WLMS platform team sits within BTIDs global platforms unit and is responsible for overseeing the design, development & test for BTs WLMS system stack. These systems underpins the Lead to Cash (L2C) and Trouble to Resolve (T2R) journeys for several broadband, calls and lines communication providers The team, consisting of 16 BT FTE complemented by a number of contractors; We are geographically dispersed team - but a focal point currently is St Albans given the current focus on Harlequins delivery Why joining together makes sense This moves the MSL design, development & test team into BTID, which aligns with BT’s strategic operating model for this type of work. Richard Linstead will move into Jonathan Cupples (WLMS platform) bar two individuals moving to BT Operate. Tony Thacker will move to report to Ian Turkington – to create a single Design and architecture team for all of our WLMS platforms The team will begin to become more integrated during the course of 12/13 and the MSL team will start to begin working on WLMS2 Since the as-is stack is to be decommissioned (following customer migration) the move will ensure the team are utilised on the to-be stack in a gradual and controlled way, and will remove any uncertainty for the people within this business unit.

7 Ian Turkington Head of design & architecture - WLMS Martin Colbert WLMS E2E Design Design POD lead Eamon Cullen Infrastructure design 6 Singularity End-to-End Design 3 Tech M End-to-End Design Helen Staddon Delivery Director Steve Young Platform PMO Garry Clarke Billing design Shona Gibb CE designer Nefyn Provis-Evans B2C data migrations Chris Leek DM E2E Designer Sue Hemsley B2B data migrations Phil Stebbing Release 3 TDM Stu Nixon WLMS1 closure Peter Callaghan WLMS1 if life Richard Linstead Head of Engineering Joseph O’Malley Senior Designer Nigel Wain Senior Designer Paul Durant Designer Louise Elliker Business Analyst Paul Matthews Senior Project Manager Louise Barnes Senior Project Manager Tony Thacker Design Team Manager David Bridgewater Senior Designer Paul Holdsworth Diagnostic Engineer Simon Spencer Diagnostic Analyst Dennis Makewita Senior Billing Support Eng Team structure day 1 Chris Mellor Release 2.x TDM Nicola Zaninetti Delivery Director Jonathan Cupples Platform Director Sukhveer Kaur Senior Systems Tester Lee Hutchinson Senior Test Engineer Bob Flatters Test Engineer Ian Whiteley Test Engineer Jon White Test Manager Guy Killingbeck Test Engineer Robert Tomkins Test Environment Manager Graeme Bye Test Team Manager Ian Walton Principle Support Engineer Phil Eick Test Engineer Sai Ratnakar Test engineer Peter Lambert Principal Developer David Roche Principal Developer Adam Hibbert Senior Developer Will Redmond Developer Lynn Marwood Developer Nigel Spowage Analyst Programmer Darren Clark Development Team Manager Paul Beaumont Senior Developer Richard Elliker Developer Siram Gopal Senior Billing Support Eng Julia Hunt Head of Supplier Performance Kevin Davies Data Migrations Bharath Kumar Support Analyst Adrian Sapford Release 1 PMO

8 Making this a great place to work TUPE – Transfer of Undertakings (protection of Employment) Regulation 2006 Protects employment rights when part of a business (undertaking) transfers Scope: must be employed (majority of time) in the part of the business transferring Neither new supplier or BT can “cherry pick” staff – positions and employees in those positions automatically transfer at the date of transfer Protection against dismissal if the transfer, or a reason connected with it, is the main reason for the dismissal Duty to inform and consult with “appropriate employee representatives” of employees who may be affected by the transfer – BT will consult with CWU Rights and obligations which transfer Continuity of employment Existing contractual Terms and Conditions Occupational Pensions not currently covered by TUPE but minimum requirements are laid down in the Pensions Act 2004

9 Making this a great place to work Useful Resources BTID Jonathan Cupples – Platform Director Julia Hunt – Operation Readiness HR Contacts BTID – Sarah Logan BT Employee Relations - Jo Welsh / Claire Shenton General TUPE – Martin Cruise Q & A Mailbox for submissions Sharepoint site for Answers

10 Q & A

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