1. WELCOME By Gerd Callewaert Febelmar president

2. FEBELMAR MEMBERS

3. Moodindicator Q1 2015: 5. Think about the evolution of the type of research questions by our clients over the past three years. Would you say that in the past three years the research questions have become less complex / have had a similar complexity / have become more complex? 73% more complex

4. Moodindicator Q1 2015: 6. Think about the evolution of the requirements in terms of the reporting we deliver to our clients. Would you say that the reporting requirements have become more demanding / remained similar / have become less demanding? 77% more demanding

7. ONE MUST WORK AND DARE IF ONE REALLY WANTS TO LIVE ONE MUST WORK AND DARE IF ONE REALLY WANTS TO LIVE

10. Our sponsors for today GOLDSILVERMEDIABOOTH