Presentation on theme: "Business Communication Q1 Study Guide. Review… This study guide is highlighting the main points of the course. Be sure to review the following carefully:"— Presentation transcript:
Review… This study guide is highlighting the main points of the course. Be sure to review the following carefully: previous quizzes & tests o especially questions you missed assignments links
Main Concepts Communication Process Nonverbal Communication Cultural Implications Reading & Writing
Communication Process 1.Sender has an idea 2.Sender encodes idea 3.Sender transmits message 4.Receiver gets message 5.Receiver decodes message 6.Receiver sends feedback Sender, Receiver, Message, & Channel Noise Communication Models (01.03) Written & Oral Presentation guidelines
Nonverbal Communication Gender Differences o Males Less smiling Less eye contact Take up space o Females More smiling/nodding More eye contact Tone of Voice o Positive vs. negative o Tone in business letters Cultural
Cultural Implications Problem Solving Process (03.08) Bias o Field of Experience Idioms Low/High Context Nonverbal Cues
Your consent to our cookies if you continue to use this website.