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Quarter Analysis Charts January 20 th, 2005 1 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions.

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Presentation on theme: "Quarter Analysis Charts January 20 th, 2005 1 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions."— Presentation transcript:

1 Quarter Analysis Charts January 20 th, Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

2 Market Share – IP Telephony 2002 Source : Frost & Sullivan Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved 2004 (H1)

3 Market Share - Enterprise Voice 2002 Source : Frost & Sullivan Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

4 2002 Market Share - ICRM Source : Frost & Sullivan Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

5 Source: AGCL’s own Estimate Market Share – Teleconferencing Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved Source: Communications Today

6 Revenue (Billing) FY (RR) FY FY FY Q1Q2Q3Q4 Note: Billing shows YOY improvement and RR shows consistent improvement Quarter over quarter Rs. Cr. 6 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

7 Gross Margin % Q1Q2Q3Q Note : Gross Margin is improving YOY. For FY 04_05 this is mainly on account of the timing difference in recognition between product & services due to new RR method and favourable foreign exchange 7 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

8 Expenses Q1Q2Q3Q Note: There is abnormal increase in ( Q4) due to additional depreciation charge of Rs.5.5 Cr. Rs. Cr. 8 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

9 PAT Note: During 04-05, PAT shows abnormal movement due to switch over from billing based to RR based Rs. Cr Q1Q2Q3Q4 9 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

10 DSO TREND Note : DSO trend continues to shows improvement even with growth in business Q1Q2Q3Q4 No of Days. 10 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

11 Rs/Lacs ' Note: Improving trends on the basis of 6-months average Cash-Bank Balance Trend - AGC 11 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved


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