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Ipsos Training Center ITC Quarterly Report – Q1 2012 Campus Report Q1 2012 Ipsos Training Center 1.

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Presentation on theme: "Ipsos Training Center ITC Quarterly Report – Q1 2012 Campus Report Q1 2012 Ipsos Training Center 1."— Presentation transcript:

1 Ipsos Training Center ITC Quarterly Report – Q Campus Report Q Ipsos Training Center 1

2 ITC Quarterly Report – Q During the First Quarter of 2012 the Ipsos Training Center (ITC) reached the following main achievements: The campus was made available to former Synovate colleagues with a smooth transition that did not generate any kind of difficulties, growing 52% in active accounts Specialism Courses – The courses were reviewed / A main part of them were updated to reflect the changes in the portfolio – Some courses on new tools were created and made available to any Ipsos employee Training Webinars to quickly spread information about the tools were hosted with Marketing InnoQuest, Marketing MUM, Ipsos UU, Ipsos Healthcare, Ipsos ASI, Ipsos Media and IOTX. Several actions preparing for Ipsos InnoQuest and Ipsos MUM School were implemented (update of courses, development of a face-to-face Registration page, setting of the systems, etc.) First actions to promote an L&D community at Ipsos started to take place (a page in Yammer was created and some initial discussions and information started to be shared; i.e.: List of training options according to the different target audiences and profiles) Different actions towards the improvement of internal communication about the ITC were launched (ITC open group in Yammer, forum discussions in Yammer, update of ITC brochures, ITC poster and video, announcements and news in OpenWorld) A new tutorial to the ITC Campus was created. This tutorial is assigned by default to any new ITC Campus’ user. Main Achievements

3 Ipsos Training Center ITC Quarterly Report – Q Courses Offered Number of courses available as at March 31 st under each category: Category Number of available courses EMPLOYEE CAMPUS Specialism Courses77 Leadership Academy 23 Newcomers4 Subtotal104 CLIENT CAMPUSCourses for clients19 Subtotal19 Overall Total123

4 Ipsos Training Center ITC Quarterly Report – Q Employees’ e-Campus usage The e-Campus is currently being used in 73 countries compared to the 63 in which it was operating in the past Quarter. The ITC grew 16% its geographical coverage during Q1

5 Ipsos Training Center ITC Quarterly Report – Q Employees’ e-Campus usage

6 Ipsos Training Center ITC Quarterly Report – Q Employees’ e-Campus usage These charts show the ITC campus activity during Q1, considering the number of registrations in courses, regardless of completion. Q1 empl. registrations10886 CountryTotal South Africa777 Kenya195 UAE104 Saudi Arabia102 Egypt92 Jordan81 Nigeria65 Morocco33 Lebanon23 Kuwait17 Uganda14 Tanzania13 Tunisia10 Ghana5 Zambia4 Bahrain3 Iran3 MEA Overall1541 CountryTotal United States895 Canada283 Argentina255 Colombia252 Peru241 Brazil224 Chile151 Mexico149 Venezuela73 Bolivia41 Guatemala21 Costa Rica18 Puerto Rico18 Dominican Republic17 Saint Lucia17 Panama16 Ecuador2 America Overal2673 CountryTotal China744 India442 Singapore424 Korea316 Vietnam307 Japan294 Indonesia271 Hong Kong270 Malaysia251 Australia210 Philippines204 New Zealand129 Taiwan84 Pakistan69 Thailand55 APAC Overall4070 CountryTotal Romania260 Germany256 Russia247 United Kingdom247 France240 Netherlands194 Turkey136 Sweden124 Bulgaria122 Belgium112 Poland100 Switzerland91 Spain90 Norway67 Czech Republic61 Croatia58 Denmark51 Ukraine35 Italy32 Austria20 Hungary19 Serbia16 Slovenia11 Ireland5 Bosnia and Herzegovina4 Macedonia4 Europe Overall2602 Employees’ registrations to courses grew 137% in Q1

7 Ipsos Training Center ITC Quarterly Report – Q Country Top 5 – Course Enrollment UNITED STATES (892) SOUTH AFRICA (777) CHINA (729) INDIA (441) SINGAPORE (424)

8 Ipsos Training Center ITC Quarterly Report – Q Level of Completion CompletedPassed Failed ExamStartedUnstarted AMERICA 1%35%0%10%54% ASIA 1%44%1%11%43% EUROPE 2%35%0%10%53% MIDDLE EAST & AFRICA 1%49%1%12%38% The following chart shows the level of completion of the courses in which employees enrolled during the First Quarter of Completed: exam not passed yet Passed: exam successfully completed / certificate has been issued Started: course not finished yet Unstarted: courses assigned but still pending to start

9 Ipsos Training Center ITC Quarterly Report – Q Average of Courses taken in Q3 Average of courses taken in Q1 by each employee with activity in the campus during the same period of time REGIONEmployees with activity in the campus during Q1 Registrations Q1 Average of courses per employee w/ activity in Q1 AMERICAS ASIA PACIFIC EUROPE MEA TOTAL REGIONEmployees with an account in the campus Registrations Q1 Average of courses per employee w/ account in the campus AMERICAS ASIA PACIFIC EUROPE MEA TOTAL Average of courses taken in Q1 by each employee with an account created in the campus

10 Ipsos Training Center ITC Quarterly Report – Q Penetration Rate Employees with activity in the campus during Q1 over Ipsos Headcount as of March 31th REGIONEmployees with activity in the campus during Q1 HC as of March 31th Penetration rate: Employees w/activity in Q3 / Total HC AMERICAS % ASIA PACIFIC % EUROPE % MEA % TOTAL % REGIONEmployees with an account in the campus HC as of March 31th Penetration rate II: Employees w/ account in the ITC / Total HC AMERICAS % ASIA PACIFIC % EUROPE % MEA % TOTAL % Employees with an account created in the campus over Ipsos Headcount as of March 31th

11 Ipsos Training Center ITC Quarterly Report – Q Client Campus activity Advertising Research Market Research Overview II Statistics Market Research Overview III Market Research Overview II Courses Top 5 among clients According to the number of registrations received – Q1 Kraft Accela Marketing Ron Santa Teresa / Zein Selkut University / Watanya Clients Top 5 - According to the number of registrations for courses – Q1 Total number of registrations for courses, during the period: 195 -decreased 53% from previous quarter-

12 Ipsos Training Center ITC Quarterly Report – Q New and improved courses and training materials, made available in the Campus during the First Quarter: – Vantis Concepts – LineQuest – PackQuest – InnoScreen Insights – InnoCPT – ICE – Designor (for clients) – Ipsos Business Consulting: Octopus – Security Awareness for IT professionals – Webinar Recordings held in the period (Ipsos Open Thinking Exchange, ASI, InnoQuest, Ipsos MUM, Ipsos UU, MediaCT) Curricula

13 Ipsos Training Center ITC Quarterly Report – Q Next Quarter Challenges Next Quarter will face the following challenges: Keep on updating some of the current Specialism courses being offered. Improve the Softskills curricula. Run InnoQuest and MUM School in all regions. Update of the ASI Newcomers program. Start developing training courses and materials about Ipsos’ processes. Next Quarter will face the following challenges: Keep on updating some of the current Specialism courses being offered. Improve the Softskills curricula. Run InnoQuest and MUM School in all regions. Update of the ASI Newcomers program. Start developing training courses and materials about Ipsos’ processes. New courses / training materials to come: -Personal Effectiveness -Performance Management -Development philosophy at Ipsos -Getting familiar with Censydiam -Several courses on Ipsos processes New courses / training materials to come: -Personal Effectiveness -Performance Management -Development philosophy at Ipsos -Getting familiar with Censydiam -Several courses on Ipsos processes

14 Ipsos Training Center ITC Quarterly Report – Q Thanks!


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