Presentation on theme: "Sharing Session: Business Contingency Plan (BCP) Big Flood Disaster"— Presentation transcript:
1Sharing Session: Business Contingency Plan (BCP) Big Flood Disaster Jakarta, 2-6 February 20075 - 6 July, 2007Kuala Lumpur, Mandarin Hotel
2IntroductionIndonesian Central Securities Depository (or KSEI - Indonesian term) was established on December 23, 1997 in accordance with Law no. 8, 1995 concerning Capital Market.On July 17, 2000, KSEI had succeeded to implement scripless trading with their system named C-BEST (Central Book-entry and Settlement System).In August 2001, KSEI also succeeded to implement the Disaster Recovery Centre, in accordance with Bapepam rule no. II.C.6.KSEI systems are connected by database synchronization and replication with the securities central clearing house system (or KPEI - Indonesian term).In August 2006, KSEI systems were connected to central bank for Government Securities Settlement System and RTGS
3KSEI’s SYSTEM Main System C-BEST : Central Book Entry and Settlement SystemSupporting SystemORCHiD - Online Research and Centralized Historical DataE-Mon - Electronic Mutual Fund MonitoringSystemIntranet – Daily supporting operational system, such as reporting and accounts administration.BI-S4/RTGS – Electronic system for settlement government bonds with central bankEmiten online – Electronic system for Registrar & Issuer to know their daily securities holders’
4BCP RegulationBAPEPAM rule no. III.C.6 : Internal Controls & Administrative Procedures of The Central Securities DepositoryPoint 19The Central Securities Depository must have a primary computer and a back-up computer that are at different locations, that enables the back-up computer to continue processing data within 2 (two) hours, from the time of a breakdown of the primary computer.Point 20The Central Securities Depository must keep duplicates of electronic data regarding Securities Accounts in a separate place that is secure and not closer that 30 (thirty) kilometers from the principal location.
6DRC Live TestAs a main system, C-BEST is critical for operational, therefore having a disaster recovery system is a must and also a periodic testing, to assure its readiness to replace the main system.Untill now, we have already conduct 9 tests for disaster recovery system including disaster recovery center.Since 2007, we plan to run disaster recovery system test for 3 (three) times a year.
9Participants NetworkSecurities companies are connected to Stock Exchange system via fiber optic provided by vendor for exchange trading purposes.Securities companies and custodian banks (participants) are connected to KSEI via various type of network provided by vendors for transaction settlement purposes. Such networks are: dial up, leased line, microwave, and fiber optic.Type of NetworkTotal%ISDN – Telkom5231%Dial up – Telkom4527%Leased channel - Telkom138%Microwave – Non Telkom3018%Fiber optic – Non Telkom2616%TOTAL166100%
10Disaster Events Detail Friday, Feb 2, 2007Participants began to contact KSEI’s staf via mobile phone, informing that they could not connect to KSEI’s system (C-BEST).There were 11 participants, who came to KSEI’s office, asking KSEI’s staf to help them, settled their transaction, because of the unavalability of the network.There were unsettled instruction for that day, especially OTC VP.KSEI’s system could not provide reference price for Corporate Bonds, because of participation limitation from fund managers.Telecommunication network (data and voice), particularly fixed line be unavailable.Connection to Central bank, unavailable since 11:45 am
11Con’t….Monday, Feb 5, 2007More participants came to KSEI’s office, because of the unavalability of the network – 69 participants.KSEI’s system still could not provide reference price for Corporate Bonds, because of participation limitation from fund managers.Connection to Central bank had already back to normal.
12Con’t…. Tuesday, Feb 6, 2007 Wednesday, Feb 7, 2007 Participants came to KSEI’s office had already decreased – 58 participants.KSEI’s system already provided reference price for Corporate Bonds, because of limitation of participation from fund managers.Wednesday, Feb 7, 2007Business back to normal…. although telecommunication network, particularly incoming call for fixed line still be unavailable at KSEI’s office.
13DISASTER’S IMPACTFlood immersed almost 70% area of Jakarta, which cause transportation problem, especially for participants who should come to KSEI’s office.Network telecommunication especially provided by Telkom (data and voice) were went down almost 70% on central business area on Friday (Feb 2, 2007).Participants could not contact KSEI’s office via telephone network (voice fixed line).
14CUSTOMER PROBLEMSParticipant using leased channel or dial-up, which are provided by Telkom (one of the largest telecommunication provider in Indonesia) were having problem on their connection to KSEI. Such participants were:Securities company – 66 of 144Custodian Banks – 5 of 18There were also other parties that were having problem on their connection to KSEI. Such parties were:Fund Managers – all of them (54)Registrars – 2 of 14Payment Banks – 1 of 4Central Bank, andReal time data provider
15Contingency Plan in Action Setup additional computers and room to help participant who came to KSEI’s office to do their transaction settlement, on Feb 5, 2007 and Feb 6, 2007 for 69 and 58 participants respectively.Additional computers came from KSEI’s staff and rental company.Immediate rental for additional PC (on non business day, Saturday/Sunday, Feb 3-4, 2007).Asking for PoA (power of attorney) for some participants who were helped by KSEI’s staf, executing their settlement instructions.Open and close markets beyond normal business hour to settle participant instructionsProviding additional official wireless communication with mobile phones (CDMA & GSM) = 9 numbersAlmost all operational staffs act as help desk/customer support
16Flood Map AreaDescription :lightmiddleheavyFlood area