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HiPath 4000 V3.0 The IT Switch for medium and large Enterprises autumn 2005 Lothar Bauer, Com ESY HS LP.

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Presentation on theme: "HiPath 4000 V3.0 The IT Switch for medium and large Enterprises autumn 2005 Lothar Bauer, Com ESY HS LP."— Presentation transcript:

1 HiPath 4000 V3.0 The IT Switch for medium and large Enterprises autumn 2005 Lothar Bauer, Com ESY HS LP

2 Com ESY HS LP HiPath 4000 V3.0 February Agenda HiPath the IT Switch - ComScendo on a Button Suite - Meet Me Conference Server (MMCS) HiPath 4000 V 3.0 Customers Reference Stories HiPath 4000: the IT Switch 4

3 Com ESY HS LP HiPath 4000 V3.0 February Interworking – CorNet IP, Q.SIG and SIPQ Common Management SystemsHiPath Services and Support HiPath Portfolio Applications, Real-Time IP systems, Gateways and Devices Real-Time IP Systems HiPath 8000 HiPath 5000 HiPath 4000 HiPath 3000 HiPath 2000 Endpoints Applications Unified Communications Contact Center Meta Directory Specialized Solutions 3 rd Party Other G / WsRG 8700HiPath 4000HiPath 3000HiPath 2000 Gateways

4 Com ESY HS LP HiPath 4000 V3.0 February „By the end of 2007, traditional enterprise telephony system manufacturers will have ceased development (although not necessarily production) and announced their intention to discontinue support for their TDM-based PBX and contact center systems within five years (0.8 probability)“ Source: Steve Blood Gartner September 2004 Do you know..

5 Com ESY HS LP HiPath 4000 V3.0 February Building an Innovative, Competitive Enterprise Integrated Network Architecture Running on a Real-Time Enabled IP Infrastructure all of the building blocks of a smart converged Data and Voice Network are working seamlessly together – IT integrated: Lean IT Switch, Survivable Media Gateways, On-Campus Mobility Solutions based on DECT or WLAN. Surrounded by a powerful universe of applications – increasing employees productivity and helping the enterprise to stay competitive in the market. Real-Time Enabled IP Infrastructure IT Switch HiPath 4000 SMG AP 3700 IP PSTN WLAN Access Point WLAN DECT IP Access Point Gatekeeper / SIP Registrar Cornet IP / SIP

6 Com ESY HS LP HiPath 4000 V3.0 February Der IT Switch HiPath 4000 V3.0 Real-Time Enabled IP Infrastructure IT Switch HiPath 4000 Survivable Media Gateways AP 3700 IP PSTN WLAN Access Point WLAN DECT IP Access Point Gatekeeper / Registrar Cornet IP / SIP HiPath 4000 V3.0 Open Standard Support H.323 and/or SIP Embedded & hardened UNIX Derivate OS Highest available computing platform Networking architecture Time Zone Support for networked topologies Supporting up to 10k+ subscribers Extended Telco Feature Set Build-In MediaServer & Powerful Conferencing Unit Interface to all HiPath Applications based on CSTA, CAP, IP Compact PCI based flexible Server Platform Full Redundant Solution based upon networked topology Facilitating employee mobility Providing a solid foundation for the deployment of sophisticated, feature-rich services and solutions On the Fly SW upgrades and patching

7 Com ESY HS LP HiPath 4000 V3.0 February SIP Registrar und H.323 Gatekeeper Real-Time Enabled IP Infrastructure IT Switch HiPath 4000 Survivable Media Gateways AP 3700 IP PSTN WLAN Access Point WLAN DECT IP Access Point Gatekeeper / Registrar Cornet IP / SIP HiPath AP 3700 IP Modular SIP Registrar and H.323 Gatekeeper Extendable up to … per 19‘‘ Shelf Ready to grow – supporting the agile company Security Survivability and Resilience Solutions On the Fly SW upgrades and patching Static and dynamic load sharing Access Point Emergency functionality synchronization between Host and Access Points Interface to Cordless Solutions (DECT installations) and (Voice over) WLAN topologies

8 Com ESY HS LP HiPath 4000 V3.0 February Access Point AP 3700 IP Survivable Media Gateways Real-Time Enabled IP Infrastructure IT Switch HiPath 4000 Survivable Media Gateways AP 3700 IP PSTN WLAN Access Point WLAN DECT IP Access Point Gatekeeper / Registrar Cornet IP / SIP HiPath AP3700 IP More than 100+ operator / carrier approvals Full Support of Analogue (a/b, …. ) and Digital (S x, T1, E1, …) Interfaces Survivability Mode IT Switch failure: Full take over and support of full ComScendo Feature Set LAN/WAN failure: Re-Routing via PSTN Local Break Out Path Replacement

9 Com ESY HS LP HiPath 4000 V3.0 February Survivability and Resilience

10 Com ESY HS LP HiPath 4000 V3.0 February Agenda HiPath the IT Switch ComScendo on a Button Suite Meet Me Conference Server (MMCS) HiPath 4000 V 3.0 Customers Reference Stories HiPath 4000: the IT Switch 4

11 Com ESY HS LP HiPath 4000 V3.0 February HiPath 4000 V2.0 (HiPath 3000 V 6.0 & HiPath 5000 V 6.0 ) ComScendo on a Button Suite The ComScendo on a Button Suite is a new feature for HiPath systems beginning with HiPath 4000 V2.0 and HiPath 3000 V6.0 / HiPath 5000 V6.0. This functionality is designed for users consisting of devices: optiPoint with display, HiPath Cordless phones (in realization) or optiClient. Benefits: increase desktop productivity As part of HiPath ComScendo

12 Com ESY HS LP HiPath 4000 V3.0 February On a Button Suite EasyLookup ? EasyLookup LDAP Search Search by Number ? EasyLookup LDAP Search Search by Name ? EasyLookup Search Name:_ EasyLookup Search Name:M_ Meier Peter Dep.: Engineering EasyLookup Search Name:Meier_ EasyLookup Search Name:Meie_ EasyLookup Search Name:Mei_ EasyLookup Search Name:Me_ Meier Peter Meier Peter Mobil: +49(173) Meier Peter Tel.: +49(89)722-0 EasyLookup Search Name:Meier P_ EasyLookup Search Name:Meier _ Apps. Menu Call of the menu by push the application button at the device. Choice of the desired function over the arrow buttons of the device. Input of the search parameters about the number keyboard. Confirmation of the input and following display of the search results. Further information by pressing the arrow buttons. Dialling of the shown phone number possible. 12: HiPath ComScendo on a Button Suite EasyLookup

13 Com ESY HS LP HiPath 4000 V3.0 February Call of the function EasySee by push the application button at the device. Display of the results as a PhoneCard on the PC. EasySee Page will open Meier Consultation ? Peter Meier Peter Meier PM Engineering Company TSU TSU E2 FFM 0815/501 ComScendo on a Button Suite EasySee

14 Com ESY HS LP HiPath 4000 V3.0 February Call of the function EasyMail by push the application button at the device. Opening an window on the PC with the addresses of all conversational partners. EasyMail Client will be started Meier Consultation ? ComScendo on a Button Suite EasyMail

15 Com ESY HS LP HiPath 4000 V3.0 February Call of the function EasyShare by push the application button at the device. Activation of Microsoft NetMeeting on the PCs of the conversational partners. EasyShare EasyShare is starting Meier Consultation ? Meier Peter Mustermann Max ComScendo on a Button Suite EasyShare

16 Com ESY HS LP HiPath 4000 V3.0 February ComScendo on a Button Suite Prerequisites A system HiPath 4000 V2.0 with HiPath CAP V3.0 is needed for the use of the ComScendo On A Button Suite. ComScendo on a Button Suite requires optiPoint devices with a display or an optiClient. The application software module “Systray” (part of the CAP V3.0) has to be installed on each PC of ComScendo on a Button Suite users. The functions EasyLookup, EasySee, EasyMail and EasyShare can be established either on separate buttons or over a menu which is called by a single application button at the device. LDAP-Directory - Corporate Directory with LDAP interface or - HiPath UserManagement V2.0 with LDAP interface, if a Corporate Directory isn‘t available.

17 Com ESY HS LP HiPath 4000 V3.0 February ComScendo on a Button Suite Marketing and customer advantage the ComScendo on a Button Suite is free of charge (Software is part of HiPath CAP V3.0) Simplifying user typical IT applications … during a call increases the efficiency … of work sequences at the desk.

18 Com ESY HS LP HiPath 4000 V3.0 February Meet-Me Conference Server (MMCS) for HiPath 4000 V2.0 & HiPath 4000 V3.0 Meet-me conferences allow participants to dial-in externally regardless of their location. Highlights ● quick Return on Invest ● personal conferences ● 30-Channel or 60-Channel Configurations ● up to 20 callers per conference ● 1000 meet-me conferences can be set up ● VIP-conferences with reserved resources ● editing of configured conferences using any telephone or by the administrator ● browser-based administration from all or only authorized workstations ● Deployed as an Integral cPCI Server or as an Add-On ● Pre-recorded announcements and music on hold Customer Benefits ● Lower Communications Costs by Hosting your Own Conferences ● Leverage Large Enterprise Functionality at Small Remote Sites

19 Com ESY HS LP HiPath 4000 V3.0 February Agenda HiPath the IT Switch ComScendo on a Button Suite Meet Me Conference Server (MMCS) HiPath 4000 V 3.0 Customers Reference Stories HiPath 4000: the IT Switch 4

20 Com ESY HS LP HiPath 4000 V3.0 February SIP for subscriber and Trunking (according SIP Standard !!) SIP-Q link to HiPath 2000/3000/5000/8000 Signaling and Payload Encryption for HFA and IP-Trunking support of different time zones for IPDA locations group call (parallel ringing on several devices) HiPath 4000 V 3.0 Highlights Neu

21 Com ESY HS LP HiPath 4000 V3.0 February HiPath 4000 SIP - Open Standards Support Delivering Smooth Integration and Migrations AP 3700 IP Integrated SIP Gateway Card  HG 3540 Gateways Supported on All Access Points  Can Be Deployed / Configured Branch Office Home Office SIP Carrier Network  Trunks to Carriers  Trunks Between Systems  Application Integration  Endpoint Registration WAN

22 Com ESY HS LP HiPath 4000 V3.0 February Open Standards Support The Value of Session Initiation Protocol (SIP) Why Is SIP Getting So Much Attention? Benefits to the Customer...  Presence and Permission-Based Communications  Foundation for Interoperability and Solution Choices Benefits to the Market...  Communications Solutions Become More “OPEN”  Solutions Become Less Proprietary Benefit to Developers...  Developers Have Standard for Development – to Create Valuable New Applications for the Entire Market All of This Results in Speeding Up the Enterprise!

23 Com ESY HS LP HiPath 4000 V3.0 February Open Standards Support The Value of SIP Trunks What Is Customer Value for SIP Trunks? Now True Convergence of Voice and Data on PSTN Trunks!  Reduce Operational Expenditure  Eliminate the Need for T1 Gateways with Convergence at the Demarcation Point  Rapid Provisioning of Trunks for Seasonal / Business Purposes Higher Quality of Service  Reduce Voice Latency with Elimination of TDM Conversions Increased Features and Functionality  End-to-End IP Feature Transparency  Secure VoIP Trunk  Technology Lends Itself to SRTP Over SIP Trunks

24 Com ESY HS LP HiPath 4000 V3.0 February HiPath 4000 V3.0 SIP Gateway HG 3540 V2.0 The SIP Gateway HG 3540 V2.0 (board STMI V2) offers the possibility to configure SIP subscriber and SIP Trunking in parallel. Existing HG 35x0 V2.0 Gateways can be re- configured to a SIP Gateway. Planned features: SIP subscriber:Basic Call, CLIP/CLIR, COLP/COLR, Call Hold / Retrieve, Call Transfer native SIP: Basic Call, CLIP/CLIR, COLP/COLR SIP-Q to HiPath 8000 V2.0 : CLIP/CLIR, COLP/COLR, CNIP/CNOP/CNIR, Call Transfer, Call Hold / Retrieve, Call Completion, Advice of charge etc. SIP-Q to HiPath 4000 V3.0 : CorNet NQ tunneling like already known from IP-Trunking Restrictions: SIP subscriber cannot access system features like conference, call back, message waiting indication etc. CLIP/CLIR: calling line identification presentation / restriction COLP/COLR:connected line presentation / restriction CNIP/CNIR: calling name identification presentation / restriction CONP: connected name identification presentation

25 Com ESY HS LP HiPath 4000 V3.0 February Securing VoIP End-to-End Secure Communications on HiPath 4000 End-to-End Secure Communications  Packets Encrypted via Standards  RFC 3711 for Payload Encryption  128-Bit Advanced Encryption Standard ( AES) Implementation  H.235 Annex D (Message Integrity) in H.323 Environments  Both Devices Must Support Encryption for Security  Deployment Service (DLS) Pushes Configuration to All Supported IP Endpoints optiPoint 410 economy plus standard advance Secure optiClient 130 optiPoint 420 economy plus standard advance HiPath 4000 LAN DLS HiPath 4000

26 Com ESY HS LP HiPath 4000 V3.0 February Securing VoIP Is There a Business Need? Reasons to Protect and Secure Voice Calls...  Executive Discussions – Plans, Strategy, HR  Employee Discussions – HR, Financial  Customer Discussions – Financial, Personal, Identity In the Wrong Hands, Conversations Can Result in...  Loss of Privacy  Unfair Competitive Advantages  Legal Ramifications Since Billions of Dollars Are at Stake, Assume That an Attacker Will Do Anything to Get the Information

27 Com ESY HS LP HiPath 4000 V3.0 February Securing VoIP Where Does Encryption Work – or Not Work? Encrypting Voice in a Mixed Environment Useful to Secure:  On Corporate IP Network Where One IP Endpoint Is Talking with Another IP Endpoint  Across an Internet Connection Even without a VPN Connection Doesn’t Provide Security:  PSTN Connections Are Subject to Same Risks as Before  Connection to Legacy Devices – Digital or Analog  Applications That Do Not Support Encryption  3 rd Party Applications, Messaging, Conferencing, etc.

28 Com ESY HS LP HiPath 4000 V3.0 February HiPath 4000 V3.0 support of different time zones WAN HiPath 4000 Teleworker Branch location with IPDA system time 8.00 a.m. Local time 9.00 a.m. Local time branch a.m. Supported time corrections (per user): - time display in idle state - times of call log and call back - correction of Time/Date button.

29 Com ESY HS LP HiPath 4000 V3.0 February ONS Master One Number Service (ONS) Master  optiPoint Telephone LAN Alternate Network ONS Members One Number Service (ONS) Members  Cellular Telephone (e.g., GSM) + 2 Internal Devices Features  Call Waiting, Call Forwarding, etc. Supporting Mobility and Decreasing Risk of Toll Fraud HiPath 4000 HiPath 4000 V3.0 - Group Call Serving Mobile Workers Cost Effectively with Parallel Ringing or maximum: 1 Master + 2 members

30 Com ESY HS LP HiPath 4000 V3.0 February Agenda HiPath the IT Switch ComScendo on a Button Suite Meet Me Conference Server (MMCS) HiPath 4000 V 3.0 Customers Reference Stories HiPath 4000: the IT Switch 4

31 Com ESY HS LP HiPath 4000 V3.0 February Agenda HiPath the IT Switch ComScendo on a Button Suite Meet Me Conference Server (MMCS) HiPath 4000 V 3.0 Customers Reference Stories HiPath 4000: the IT Switch 4

32 Com ESY HS LP HiPath 4000 V3.0 February SAP Leverages VoIP with Siemens SAP’s Goals:  Reduce Operating Expenses and Real Estate Costs  Enable a Common User Experience  Leverage Investment in Existing WAN / LAN Infrastructures The Siemens Solution:  Standardized on a Single Real-Time IP System to Enable VoIP Networking and IP Desktops and Soft Clients:  Create a Single Network  Centrally Managed  Includes Voice and Data Traffic  Unified Messaging and HiPath DeskSharing Business Benefits:  Reduced Capital Investment by Deploying Soft Clients  Eliminating the Cost of a Telephone on Every Desktop  Streamlined the End-Users’ Desktops with Productivity Enhancing Features  Minimized Real Estate Expenses Through a “Work Anywhere” System

33 Com ESY HS LP HiPath 4000 V3.0 February Sony Pictures Entertainment Business Needs:  Enable a Highly Mobile Workforce  Increase Revenues in the Communications Profit Center  Decrease Network and Telecom Costs Associated with Incompatible Systems The Siemens Solution:  Multiple HiPath Real-Time IP Systems and IP Shelves Supporting 8 Sites  IP Networking  Unified Messaging  One-Number Follow-Me Service  Centralized Management Software Business Benefits:  $300K Savings in Reduced Maintenance  Additional Savings in Network Costs, Management Savings  Increased Revenue from P&L Center Bill-Backs

34 Com ESY HS LP HiPath 4000 V3.0 February Nissan North America Drives Business Value with HiPath 4000 Nissan’s Goals:  Cut Costs by 15%  Increase Revenue by Selling an Additional 1,000,000 Cars The Siemens Solution:  Standardized on a Single Platform to Enable VoIP Applications and Desktops  Implemented North American VoIP Network  Provided Global Services  Project Management  IP Networking  Contact Center Consulting Business Benefits:  Leveraged VoIP Network to Decrease Telecom Operating Expenses by 15%  Through IP on the Desktop, Reduced Capital Acquisition by $80K  Improved Customer Satisfaction by Deploying Best-of-Breed VoIP Contact Center Technologies

35 Com ESY HS LP HiPath 4000 V3.0 February Making Life Easier. Making Life Work. Vielen Dank für Ihre Aufmerksamkeit! Fragen und Antworten ?!


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