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2636 W. Main St. Salem, Virginia 24153 540-904-6416 14/12/2015 12:49 PM.

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Presentation on theme: "2636 W. Main St. Salem, Virginia 24153 540-904-6416 14/12/2015 12:49 PM."— Presentation transcript:

1 2636 W. Main St. Salem, Virginia /12/ :49 PM

2 What we do… C&C Assembly, Inc. is an industrial distributor specializing in the complete package of products and services around the assembly process. We can assist you with your assembly application needs from start to finish. Our sales team offers application needs analysis, installation and follow up support, data collection and material handling. We also offer one of the most complete service centers in the south east. 24/12/ :49 PM

3 Who we are… Billy Martin President/CEO Kevin Martin Outside Sales Bill Swartz Outside Sales Mark Spencer Service Technician Michelle Harden Office Manager Heidi Reed Service Center Manager 34/12/ :49 PM Rick Wilson Outside Sales Paul McEachern Service Technician

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5 We represent: 54/12/ :49 PM

6 Types of Tools:  Pulse Tools  Impacts  Torque Control Screwdrivers  Angle Nutrunners  Tubenut Wrenches  Ratchet Wrenches  Cordless Torque Control Tools  Drills, Percussion Tools  Grinders and Sanders  Torque Multipliers  Transducerized Controlled Pulse Tools  DC Electric Tools  Torque Measurement  Joint Simulators  Torque Wrenches  Bits and Sockets  Screwfeeders  Air Hose, Fittings, Couplers, Air Piping  Over Head Rail Systems  Automation Equipment  Workstations  Lift Tables  Articulating Arms  Hoists  Information Systems  Smart Arms 64/12/ :49 PM

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9 Outside Sales Procedures: 1.Assess the needs of the customers 2.Evaluate optional solutions 3.Propose and quote a solution 4.Bring in trial equipment and/or tools After authorization is given to proceed with proposed order: 5.Ensure timely delivery in order to meet customer’s deadlines 6.Assist with installation and training 7.Provide continuous follow up and support 94/12/ :49 PM

10 Assess the Needs of Customers & Propose a Solution 104/12/ :49 PM

11 Installation and Training 114/12/ :49 PM

12 Examples of Installed Equipment: 124/12/ :49 PM

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14 Service Center Procedures 1.Tool received at C&C Assembly 2.Work order or authorization paperwork 3.Tool information logged into service center 4.If new tool, tool will be engraved with CCA# for future tracking/history 5.Pre-testing and evaluation 6.Break down of tool and cleaning 7.Quotation of parts and estimated time 8.Placed in bin until authorization is given and/or parts are received 9.Rebuilding and testing 10.Reset torque ranges 11.History report updated 12.Shipment to customer 144/12/ :49 PM

15 Tool’s Received at C&C and Logged into System 154/12/ :49 PM

16 Breakdown & Rebuilding of Tool 164/12/ :49 PM

17 Testing & Reset Torque Ranges 174/12/ :49 PM

18 History Report C & C ASSEMBLY TOOL TESTING REPORT C&C Assembly Tracking/History Information JOB1015 Dealer NameDEALER PO# >ABC CCA754 DATE:12/20/20101/21/2011 TAG# LOCATION2-1-1 MANUFACTURE/MODEL/SERIALURYUTOOLUL-90TOOL SERIAL #G72171PULSEG72059 MANUFACTURE DYNAMIC TORQUE SPECIFICATIONS (BREAKDOWN MEASUREMENTS (NM) NEWT- METERS (FTLBS) FOOT POUNDS KGF-M K- G METERS KGF-CM K- G CENTI- METER (IBF-IN) INCH POUNDS (NM) NEWT- METERS (FTLBS) FOOT POUNDS KGF-M KG METERS KGF-CM KILO-G CENTI- METER (IBF-IN) INCH POUNDS LOW TORQUE HIGH TORQUE MANUFACTURE SHIPPING TORQUE DEALER TORQUE MANUFACTURE RPMS5500RECVD RPM0SHIPPING RPMS K DEALER REQUESTED CONCERNS:CANNOT TURN ADJUSTMENT SCREW NO POWER INSPECTI0N/REPAIR REPORT 1/21/11 MS PARTS COME IN 1/7 AND BEGAN REBUILDING OF TOOL. TOOL IS RUNNING GOOD AND HITTING MULTIPLE TORQUE LEVELS. RESET TOOL AT 6.5 K AS REQUESTED. SERVICE COMPLETED 12/20/10 MS CONCERNS: LOSS OF POWER. HISTORY: SMT16927 INSPECTION: TOOL RUNNING HORRIBLE, NO TEST. BREAK DOWN ON TOOL, PULSE NEEDS PM/PRK KIT AND OIL CHANGE. AIR MOTOR IS MISSING PIN. THE FRONT PLATE IS GROOVED. THE BLADES ARE CHIPPED UP AND WILL NEED REPLACED. FILTER NEEDS REPLACED. SOCKET ASSEMBLY IS BROKEN HRS TOOL TESTING RESULTS PRE TESTOILED# OF TURNS TO LOW PRE-LOWPRE-HIGHTOTAL TURNS TO HIGH POST LOPOST HIGH-2 TURNS SHIPPING 1 TESTNA TEST TEST TEST TEST TEST TEST TEST TEST TEST AVERAGE TORQUE (NM) AVERAGE TORQUE (FTLBS) AVERAGE TORQUE (KGF-M) AVERAGE TORQUE (KGF-CM)) AVERAGE TORQUE (INLBS) SHIPPING TOOL BACK WITH TORGUE SET AT: DYNAMIC NM66.11DYNAMIC K6.74RESIDUAL B NOTE: TOOLS SHOULD BE OILED PERIODICALLY TO MAINTAIN MAXIMUM PERFORMANCE. IF THERE SHOULD BE ANY QUESTIONS OR CONCERNS, PLEASE MARK SPENCER, SERVICE TECHNICIAN, AT OR CALL LATEST UPDATE OR COMPLETED:1/21/ /12/ :49 PM

19 Michelle & Heidi’s 194/12/ :49 PM

20 OFFICE MANAGEMENT SALES CUSTOMER LIAISON REPAIRS QUOTE NEW PRODUCTS RECEIVE AND LOG IN TOOLS FOR REPAIR IN DATABASE INVESTIGATE AND RESOLVE CUSTOMER'S INQUIRIES AND QUALITY ISSUES ENTER AND TRACK ALL SALES AND PURCHASE ORDERS SUBMIT WORK ORDERS TO SERVICE CENTER FOR IN-HOUSE REPAIRS PERFORM GENERAL ADMINISTRATIVE RESPONSIBILITIES ENTER AND TRACK ALL SALES AND PURCHASE ORDERS MANAGE AND MAINTAIN PRODUCT INVENTORY RECEIVE AND ALLOCATE PARTS TO CORRESPONDING TOOL REPAIRS SHIPPING AND RECEIVING MARKETING / ADVERTISING 204/12/ :49 PM

21 We Love Our Customers 214/12/ :49 PM

22 2636 W. Main St. Salem, Virginia /12/ :49 PM


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