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ICS Leaders Conference 27 th Nov 2014. 2 esb.ie ESB Overview: Vertically Integrated Utility Overview: Established 1927, Vertically Integrated, 95% owned.

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Presentation on theme: "ICS Leaders Conference 27 th Nov 2014. 2 esb.ie ESB Overview: Vertically Integrated Utility Overview: Established 1927, Vertically Integrated, 95% owned."— Presentation transcript:

1 ICS Leaders Conference 27 th Nov 2014

2 2 esb.ie ESB Overview: Vertically Integrated Utility Overview: Established 1927, Vertically Integrated, 95% owned by Irish State, Commercial Mandate Networks: Electricity Transmission and Distribution Networks in both the Republic of Ireland (ESB Networks) and Northern Ireland (NIE Networks) Generation: All-Island Capacity of 4.4GW, GB Capacity of 1.2GW Electricity and Gas Supply: 1.5M Customers served on an All-Island basis (Electric Ireland) Innovation: ESBI, Smart Grids, e-cars, R&D Programmes Engineering Services: ESBI engineering services franchise with global presence SupplyNetworksGenerationInnovation

3 3 esb.ie ESB - Delivering its mission for 85 Years 1927 Nation building Rural electricification Securing Ireland’s energy supply 2012 Electricity generated Competition CO 2 & market integration Real GDP

4 4 esb.ie Industry Structure c.1999 Integration of All Customer Facing Activities “ESB,100% of everything” Republic of Ireland Focus Generation National Grid Customer Services ESB was the Irish Electricity Market !

5 5 esb.ie Ireland and Northern Ireland Focus Industry Structure c.2013/14 Generation Networks System and Market Operator Generation Networks Energy Suppliers 37% of Market 46% of Market

6 6 esb.ie All Islands Market - Step Change in Competition for Generation and Supply UK Big 6 All-islands market integration Driven by EU Directives and Interconnection 50 TwH 40 TwH 41 TwH 34 TwH 31 TwH 27 TwH 16 TwH Great Britain Generation Output Competitors of European scale

7 7 esb.ie Decarbonisation of Society 40% renewable electricity by 2020 in Ireland 30% renewable electricity by 2020 in UK But 2020 is just the beginning  80% reduction in total CO2 by 2050  Carbon-Free power sector earlier EU GHG emissions towards an 80% reduction (1990 base year) 100% 80% 60% 40% 20% 0% 100% 80% 60% 40% 20% 0%

8 8 esb.ie Decarbonisation will require different business models & technologies TodayThe future Fossil fuels Renewables Passive networks Smart grids Variable operating costs Capital intensity / upfront “sunk” costs Passive consumers Active participants Supply electricity Providing services

9 9 esb.ie Challenges of Emerging Technologies Innovation in EU power sector could be worth €70bn/year by 2030 The core business of utilities is being challenged Distribution Network Renewables 6 EV Charging Station Solar PV Demand response services Mini CHP 1 Battery Storage Big Data 7 2 Energy Flow Data Flow Smart Technologies

10 10 esb.ie Challenges of Emerging Technologies Distribution Network Renewables 6 EV Charging Station Solar PV Demand response services Mini CHP 1 Battery Storage Big Data 7 2 Energy Flow Data Flow New & Emerging Technology New Business Models & Services Closer to Our Customers Smart Technologies Growth Innovation

11 11 esb.ie IT In ESB Delivered as a central service Part of the Business Services Centre 250 Employees contractors / partners Budget of €90m (Capex & Opex) Adopt and Enterprise Wide Application Strategy SAP and Microsoft Footer

12 12 esb.ie IT Supporting Change Enabled Market Liberalisation Complexity of processes Volumes of data Speed at which data is processed New Business Trading of Gas and Carbon Overseas Investments Maximising the value of assets Asset Management Work Management Employee Productivity 11k employees to 5k Footer

13 13 esb.ie Technology Solutions Support for ESB Offices 80 Offices 2,500 thin clients 3,000 Laptops / PC’s 500 smart phones480 Windows Mobile Devices 500 HP MFP Print Devices currently Single IT Service Desk 12,000 User Accounts ( ESB, 3rd rd Party, System Accounts ) 26,000 Incident tickets per annum (2011) 2,000 Infrastructure Change tickets per annum Large IT Infrastructure 681 Database (SQL Server, Oracle, DB2) 1,592 Physical/Virtual Servers in Production –: (Windows, AIX, VMS) (330 Citrix Xenapp Servers) 1,200TB of Data on SAN Storage devices : IBM Xiv, EMC, Centera 12,500 Network Devices520 Applications Hosted Secure IT Facilities 2 Data centres for Hosting (8,900 sq ft) High Availability & Disaster Recovery Architecture 24 x 7 monitoring Security, Remote Access & Firewall Services Data Communications Monitoring & break-fix Work Area Recovery facility Hardware Monitoring & Break-fixData storage and backup Main Enterprise Applications Finance/ Materials / HR / PayrollSAP ERP 6.0 Financial ConsolidationSAP BCS Business WarehouseSAP Business Warehouse 7.00 Data MartsMicrosoft SQL Server Document ManagementMicrosoft SharePoint 2007, OpenText, Easy, SAP DMS, Doculive (ESB Networks only) & Calendar Microsoft Exchange 2007 Unified CommunicationsNone Main Business Unit Specific Applications Plant MaintenanceSAP ERP 6.0 (ESB Networks) Scheduling & OptimisationClick Schedule 8.0 (ESB Networks) Retail Electricity Market SAP IS-U (ESB Networks) Mobile Data ManagementSAP Mobile Infrastructure 2.5 (ESB Networks) Geographical Information SystemIntergraph (ESB Networks) Outage Management SystemOracle SPL Customer Care & BillingSAP IS-U (Electric Ireland) CRMSAP CRM 4.0 & 7.0 (Electric Ireland) Electronic BillingSAP UCES (Electric Ireland), Demand ForecastingOracle Lodestar (Electric Ireland) ETRMAllegro (Sungard ETRM Project) Pool Market OperationsOracle Lodestar Desktop Software Browser Microsoft Internet Explorer 6.0 & 8.0 & CalendaringMicrosoft Outlook 2003 ProductivityMicrosoft Office 2010 Project ManagementMicrosoft Project 2010 Process Modelling Microsoft Visio 2010, ARIS Business Intelligence ToolsSAP Business Objects, Microsoft SSRS Application Delivery PlatformCitrix Xenapp Application VirtualisationMicrosoft App-V Remote Access Citrix Access Gateway PC Operating System Microsoft Windows 7 Anti-VirusSymantec Endpoint Protection EncryptionSymantec Infrastructure Management DatabasesSQL Server, Oracle, DB2 (SAP Systems) Real Time DatabasesOSISoft PI System Integration SeeBeyond, SAP Xi 3.0, SAP Pi 7.0, Biztalk Application ServersMicrosoft.NET, IIS, SAP Netweaver, WebSphere, Oracle IAS, Tomcat Server Operating SystemWindows Server 2008, IBM AIX Server Virtualisation VMWare, AIX Service Desk Open Pursuit Operations ManagementMicrosoft Operations Manager 2007, BMC Patrol, Foglight Configuration ManagementMicrosoft Configuration Manager 2007 Security ManagementMicrosoft ISA Server 2006 Data Backup Mgt Netbackup IT Landscape

14 14 esb.ie IT Landscape Used By 12,000 User Accounts 80 Irish Locations 58 Countries 2,500 thin clients 2,000 Laptops / desktops 500 Smart Phones 480 Windows Mobile device’s 500 Managed Printers 15m pages Capability to support 3,000 remote users Infrastructure 520 Applications Hosted > 1,700 Production Servers ~ 700 Databases 1,200TB of Data 12,500 Network Devices 4m automated jobs 25k concurrent firewall sessions Supported By Highly Skilled People High Availability & Disaster Recovery Architecture 2 Data Centres 24 * 7 monitoring 26k incident tickets p.a. 2k change Tickets p.a. ITIL processes

15 15 esb.ie IT Enabling the business Manage 2.1m Network assets worth €5.1bn 3.6m customer payments worth €1.2bn 9.5m customer bills per annum (1.3m e-billing) €500m annual payroll, 6000 staff 22m Retail Market messages 2.5m customer calls to ESB Networks Call Centre 450,000 electronic meter work service orders €11bn in treasury payments €2.8bn energy payments 48,000 Power station data points in real time 4,000 conference calls (25k hours with 40,000 participants) Footer

16 16 esb.ie Our Mission, Vision and Values for 2025 Our Vision: To be Ireland’s foremost energy company competing successfully in the all islands market Our Vision: To be Ireland’s foremost energy company competing successfully in the all islands market Our Mission: To bring sustainable and competitive energy solutions to all our customers Our Mission: To bring sustainable and competitive energy solutions to all our customers

17 17 esb.ie The 5 Priorities of ESB’s Strategy to 2025 Generation/Supply Businesses Of Scale Generation/Supply Businesses Of Scale World-Class Networks World-Class Networks Agile & Engaged Organisation Agile & Engaged Organisation Sustainable Innovation Sustainable Innovation Transformed Cost Structure Transformed Cost Structure A Strong Diversified Vertically Integrated Utility

18 Thank You Any Questions ?


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